Reeds Rains, Clevedon reviews

★★★★★ 5/5

Google

Charlotte has been an absolute star through my buying process which has been excessively long but her support to myself and the sellers has honestly been outstanding. Also shout out to Tina and Sue for their kind words of encouragement along the way and help with access to my new home. So I hands down recommend the Clevedon office, they’ve been brilliant! Thank you so much 🙏

Fiona · 14 January 2026

★★★★★ 5/5

Google

Reed Rains Clevedon were the Estate Agent appointed for the property that we sought to buy earlier this year. We were allocated Brooke Adlam as our viewing agent - and to say we were impressed with her would be an understatement. Totally professional, always polite, excellent with her communication and always quick to respond to queries in the buying process. But above all that, Miss Adlam gained our trust with her ethos of treating both seller and buyer with equal respect. At no point did she play one against the other. Instead, she ensured that the seller received good, unbiased information that helped the seller agree on her final selling price. Six months on, we are settled into our new home and based on my 5-star experience, I would thoroughly recommend Reed Rains Clevedon branch to anyone considering estate agent services in the future.

Steve · 21 December 2024

★★★★★ 5/5

Google

I was responsible for selling my mother’s bungalow in Clevedon and consulted various estate agents about the sale. I was highly impressed by Craig’s professionalism, knowledge and the way he dealt with my mum clearly explaining the whole process. He was methodical in arriving at a valuation based on his sound knowledge of Clevedon’s property market. I was very pleased with his valuation but slightly sceptical that he could achieve a sale at the price suggested. The marketing of the property was slick and the 3D mapping of the property certainly showed it off at its best along with very well taken photos and all placed on line for everyone to view. The staff in the Office were extremely friendly and helpful and kept us updated throughout the whole process and talked us through the various paperwork required. I decided to use Reeds Raines recommended solicitor “Simply Conveyancing” for our legal process and they were a joy being extremely competent and ensuring things were proceeding at a decent pace and I never had to chase them for information. I would highly recommend them. Following the sale I got a lovely call from Craig to check we were fully happy with things which was a nice touch. He didn’t ask for feedback but I feel compelled to give a very positive rating for their whole package. Moving house was a very stressful prospect for my mum but Reeds Raines and Simply Conveyancing made the whole process as painless as possible and I was more than happy with the selling price they achieved. Well done to all concerned.

Russell · 27 October 2024

★★★★★ 5/5

Google

After a hellish experience with another local estate agent, I happened to get a mailshot through the door from Reeds Rains - and it was fantastic serendipity. Matthew Candow and Craig Helps were like a breath of fresh air; no nonsense, no over-valuing, helpful, great at communicating, fantastic marketing and found a buyer within 6 weeks of taking my home on. It has been a smooth and straightforward process from beginning to end. I cannot recommend Reeds Rains enough.

Wez · 26 July 2024

★★★★★ 5/5

Google

Great service and excellent communication throughout. A big thanks to Jess for guiding us through the entire process and making everything so smooth. Would highly recommend!”

Millie · 14 March 2026

★★★★★ 5/5

Google

We have been delighted with the huge effort the Reeds Rains team put in. After a house purchase fell through they work tirelessly to find a new property for us. Thank you to Brooke but especially Tina for coordinating the purchase, her quick email responses and passing on our messages to the sellers. Thank you Reeds Rains Clevedon, an exceptional team, Tina was Brilliant! Highly recommend to anyone

Donnie · 10 November 2024

★★★★★ 5/5

Google

I moved to Portishead a couple of weeks ago and I cannot thank Phoebe enough for all her support with my move. She was extremely supportive and kept me informed at all times. She has a very caring manner but at the same time is very …

Clare · 14 July 2025

★★★★★ 5/5

Google

The process of letting our property was easy from start to finish thanks to Phoebe, Kelly & the team. Highly recommend!

Naomi · 14 January 2026

★★★★★ 5/5

Google

The Letting Team ( especially Kelly ) show excellent customer care skills ...would not hesitate to recommend Reeds Rains

Carol · 14 January 2026

★★★★★ 4/5

Google

I just wanted to say a very big thank you to Brooke for all your help & patience finding me my new home. You helped to keep everything on track and even when there was complications I felt confident in you. In fact, if it wasn't for you, I am not sure I would be where I am now, looking forward to picking my keys up. Thank you, you are a credit to Reeds Rains.

Nicola · 21 December 2023

★★★★★ 5/5

Google

The most friendly and professional service i have every received from an estate agent. They were always on the ball and nothing was too much for them. I would highly recommend Reeds Rains for all purposes because they really do care and they made the buying experience less stressful for me. A massive thank you to Tina for being most excellent and a huge thanks to the rest of this superb team!

Jane · 2 February 2024

★★★★★ 5/5

Google

The most friendly and professional service i have every received from an estate agent. They were always on the ball and nothing was too much for them. I would highly recommend Reeds Rains for all purposes because they really do care and they made the buying experience less stressful for me. A massive thank you to Tina for being most excellent and a huge thanks to the rest of this superb team!

Jane · 13 January 2024

★★★★★ 5/5

Google

I’m currently renting with reed rains and this agency is brilliant - especially Phoebe who was the first person we dealt with at the agency. Phoebe was fast with responses, very understanding and even adjusted the timings out of her office hours to hand us our house key! Brilliant agency and I would highly recommend them. 😊 Thank you Reeds rains!

Saamvi · 26 July 2024

★★★★★ 5/5

Google

I would just like to say a big thank you to Phoebe for her excellent service and professionalism throughout the renting of our property.

Sarah · 14 October 2025

★★★★★ 5/5

Google

I have rented a property through Reeds Rains Estate agents, Clevedon. Tina and Brooke were professional ensuring that they kept me updated. Albeit, findi g a property is a stressful process but Tina and Brooke made this feel extremely settling. I received contact/correspondence on a regular basis. I would highly recommend Reeds Rains if you are looking for a property. Excellent service and customers service skills. Thank you Tina and Brooke

Ryan · 21 November 2023

★★★★★ 1/5

Google

Nore Park Drive home rented through Reeds and Reins has been a LIVING HELL and is a health and bio hazard: I would not trust the letting agent Kelly Spriggs or the landlord V Johns and let this house as it has serious health and safety risks. The last Seven months we have been forced to live in hazardous and stressful conditions with relentless bullying and intimidation and feel violated with the invasion of privacy. The one star has been given in deference to the owner Charloette who is not at the helm of the business and would not have allowed this conduct from either employee or a landlord. 1. Hazardous mould, mould on ceiling needs to be cleaned at least twice a week and will need to invest in a good dehumidifier to keep the condensation from the rest of the house and bathroom ceiling. 2. Broken en-suite, leaks into the lounge below. Seven months into tenancy and accessing home and bedrooms without permission, it is still not working. 3. Defective fridge freezer and cannot be defrosted, 4. No kitchen shelves, so could not unpack for over a month 5. Backing of kitchen shelves broken and a foot away 6. No cupboards or airing cupboards in house : what we saw during viewing were the previous tenants ? 7. No working shower ( faulty boiler for a month after moving) 8. New shelves not secured for three months and most of my crockery broke as shelves gave way. 9. Harassment and Colluding with landlord to harass a woman and child. Advising to invade my home at unsociable hours. The landlords boyfriend ( Josh)would be in our home/bedroom from 5 pm to 8.30 pm without permission which is harassment. 10. Unethical, dismissive, disrespectful and indulge in outright unlawful conduct. 11. Intimidation and bullying due to vested interests : taking close up photos of my sons bedside table, bed, study table and book shelves and coming into my home at unsociable hours and invading my privacy( repeatedly entering my home at unsociable hours despite repeated written entreaties). Arranging for me to rent a property that had no working shower ( faulty boiler for a month after moving , no shelves in kitchen, broken backing of shelves and Intimidation and bullying due to vested interests. Landlords boyfriend Josh was Walking around home and going through personal belongings and opening closed bedroom doors and storing his garbage in there or throwing on my front lawn. Arranged and asked for £600/ year extra for en-suite repair. Seven months into tenancy still not done: Landlord and Reeds and Reins then harassed by claiming the other was responsible. Attempts to ask Kelly to intervene and advise were bluntly Dismissed. Repeated requests to counsel landlord about this were dismissed with “ we do not want to know” , “ we manage other properties for them “. How to deal with such harassment : 1. Keep written records 2. Get solicitors advise ( if money becomes an issue, contact CAB) 3. Inform North Somerset Council as these are unsociable hours ( 5 pm to 8.30 pm ) and considered harassment 4. Inform child protection services if you have a young child and you are being bullied by a man invading and accessing your home and bedroom without permission 5. Call the police if they ignore your instructions and do not be intimidated and bullied in your own home

Dr · 20 January 2023

★★★★★ 5/5

Google

We sold our home through the team at Reeds Rains and from beginning to end they were brilliant. Kieran’s knowledge of market conditions and advice during our appraisal was invaluable, he gave us the confidence that we would have a successful sale. Tina and Matt were professional, friendly and proactive, making sure only qualified buyers viewed our house, which resulted in an asking price offer within the first 3 viewings! Jo at Embrace FS expertly guided us on our mortgage options and kept us reassured throughout what has been a turbulent time for everyone. Heidi made the after-sales process as smooth and quick as possible, regularly keeping us updated and handling any issues quicker than the solicitors on either side did! Thank you all so much, you’ve made what we anticipated would be a horribly stressful move across the country so easy. We would absolutely recommend Reeds Rains.

Caitlin · 20 January 2023

★★★★★ 5/5

Google

My expereince with Reeds Rains was very positive, being a first time renter in the UK with no history or credit record they were able to assist me and my family with securing a rental within 2 weeks of arriving in the UK. Tina was very professional and kept in contact with me throughout the process. Thank you Reeds for helping me and being professional and friendly.

Tyrel · 22 October 2023

★★★★★ 5/5

Google

Dear Reeds Rain, Please accept our sincerest apologies for our long overdue review of Reeds Rains, Clevedon. Well, what can we say, Charlotte and her team are absolutely brilliant, so helpful and so kind. From the moment we met Charlotte we knew instantly that she was the one to find us a lovely tenant for our gorgeous little flat. Charlotte is a true professional. Her knowledge is immense and in depth, and freely, without hesitation, she offered us advice and support - we certainly learnt a lot about renting from Charlotte! Charlotte and her team went above and beyond their duties, for which we are forever grateful. Thank you so much for everything. Happy New Year, Ronda and Sharron XPositiveResponsiveness, Quality, Professionalism, Value

Miss · 20 June 2022

★★★★★ 5/5

Google

Great service from the whole Clevedon team. From Craig valuing my house. To Tina showing me around my purchase property and her and Charlotte liaising with me through the whole purchase process. To Brooke in the office and mortgage advice and sorting that out via Sarah. Highly recommend. Thankyou. 😊

Will · 14 February 2026

★★★★★ 5/5

Google

Tina and Charlotte were incredibly supportive throughout the whole process when I purchased my property through Reeds Rains. They were very responsive and proactive, and I really appreciated that they kept me up to date and provided support across all parties in the chain.Thank you both so much

Natalie · 18 August 2024

★★★★★ 5/5

Google

I found the whole process of selling the house with the Clevedon branch, so easy! Right from the start, the team were very professional and friendly. l would like to to thank Criag, Brooke and especially Tina (and of course any other team members l am unaware of) for keeping me constantly updated. Well done!! l happily recommended you.

Fiona · 29 December 2023

★★★★★ 5/5

Google

I found the whole process of selling the house with the Clevedon branch, so easy! Right from the start, the team were very professional and friendly. l would like to to thank Criag, Brooke and especially Tina (and of course any other team members l am unaware of) for keeping me constantly updated. Well done!! l happily recommended you.

Fe · 21 December 2023

★★★★★ 5/5

Google

I've been renting thru Reed Rains for the last year,a few months ago my landlord decided to sell the property I was renting,the guys at RR notably Tina and Brooke were so helpful in finding suitable accommodation ASAP,everything was done really efficiently and withing two/ three weeks I was in and everything was sorted. In my opinion they are by far most professional and helpful letting agents in the town.

Paul · 20 January 2023