Reeds Rains CEMB estate agents in Clevedon and Portishead

★★★★★ 1/5

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Rothwell Branch

Rothwell BranchReally a total waste of time, very rarely did they contact me or return calls. In six months I had only two real views both of which were really not interested and they would have known this had they vetted correctly. Was talked into having virtual viewing, which I paid extra for, I never got to see this (even after asking four times) it was never used at all. Other estate agents told me this was a waste of money. The branch seemed totally uninterested, when I asked why they said it might be your price? I informed them it was the price they gave - strange!!! I found them quite useless and a waste of time so I would recommend anyone else.A follow up to this is that I put my toe back in the water after the disaster with RR. I used Manningstainton and in less than a week they had over eight viewings with five offers and a sale. I would recommend MS but advise against RR

Michael · 30 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Perfect service …

Harun Miah Lettings manager was very helpful throughout the whole process of the move. He always went out of his way to help where he can and we are finally settling into our new flat thanks to him so thank you again for all your hard work

Mrs · 30 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Great service from Tom and the team at Rhyl

Great service from Tom and the team. Professional and honest advice provided all the way through the sales process. The marketing pack for the house looked fantastic. The team went the extra mile to help get our sale complete during a very busy period. Would highly recommend!

Nathan · 29 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

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Still waiting for a response

Still waiting for a response Staff are shocking Head office pathetic Told me not to pay and then chased for money. Regional Manager covered his friend in a investigation to leave him out This firm couldn’t organise a house sale if they tried. Save your money and go else where You will get a better service, our buyer won’t use them they were that bad. Which there well aware of. Just think ignorance is bliss - it’s not

Daniel · 29 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

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Reeds rains Liverpool

If you are a tenant looking to rent DO NOT go with Liverpool Reeds Rains. Get told lies on the phone, they don’t reply to emails so you have to chase up. They are a nightmare. Staff are just rude to be honest

Tony · 29 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Grimsby branch

Grimsby branch. Have nothing but positive feedback about this branch and the team. Dave and Sophie were totally supportive all through making the experience generally pain free and they ensured I was kept up to date. Would recommend.

Mrs · 27 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Thanks to all the amazing staff at Reeds Rains Clevedon, especially Heidi, Craig, Charlotte, Tina and Matt. Without your dedication, hard work and support we couldn’t have got through the last few weeks and survived a turbulent moving day!! The lovely card and hamper were a very kind thought and gratefully received.

Kitty · 25 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Guisborough Branch , Very Helpful Girls

From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨

Ash · 25 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Bamber Bridge Branch

It was not easy buying and selling a house during the pandemic. We dealt with Donna, Alison, Rebecca and Joe, a great team led by Donna. Advice and guidance was direct and plain speaking, one of them always available at the end of the phone to calm anxious customers. The conveyancing process with all the various chain issues can be difficult to navigate, it was important for us that this stage of the process was handled well and we felt supported and kept up to date with developments. All in all we received excellent service during what can be a testing process.

John · 25 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Excellent communication and efficiency…

Excellent communication and efficiency to finish in purchasing our new home.Tom at Reed Rains was fantastic. He gave me great advise on process of buying and possible delays to watch out for. He negotiated with 3 bidders and helped us secure the property we wanted.I would highly recommend this team for great service at what was probably the busiest time ever with the end of stamp duty waivers ending.from startKeep up the good workBrianne

Mrs · 25 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 4/5

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Found Reeds Rain very helpful and…

Found Reeds Rain very helpful and informative with our house sale

Annette · 23 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Leyland Office

Thank you to Olivia, Krystal, Carole and anyone else who I’ve missed at the Leyland office who are helping us with our new house purchase at the moment, they’ve all been so helpful and friendly! House hunting is hard and Covid hasn’t helped, but the team have made things as easy as possible for us. Would highly recommend! From Jenny and Jay

J · 23 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Reddish branch very helpful

Jane at the Reddish has been really helpful and responsive helping me let out a property. I’ve been consistently kept up to date, and have been able to trust the team’s experience to sort out any problems which have come up

Ben · 23 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Prolonged house sale. Happy Ending

Have been involved what what was a 30 week conveyancing marathon, but during that time I was impressed with the diligence and helpfulness of Reeds Raines, Wendy Tynan in particular. Nothing but praise from me.

Neil · 23 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Reeds Rains Congleton

Reeds Rains Congleton have just sold my property and I would highly recommend the service. They were very professional from the beginning, offering different marketing strategies to suit my needs. They got me an asking price above the guide and above my expectations. The sale went through with the help of the sales team and although there were some difficulties along the way, nothing was too much trouble.

Stacie · 23 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Great experience, very impressed!

Great experience with Reeds Rains in St Helens. Very professional from the first meeting to the end. They were very responsive and helpful on a number of issues that came up with our sale/purchase. Jordan in particular worked hard to push the sale through, keeping in regular contact. Very impressed!

Andy · 23 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Guisborough Reeds Rains - Fantastic!

Thoroughly recommend Guisborough Reeds Rains, the help and advice they gave us as first time buyers was brilliant! The girls in the Guisborough branch were always on hand keeping us on the right track at every turn, from searching for a property, processes, solicitors & arranging mortgage appointments. We felt like we were treat like family which made the whole process as first time buyers a lot better, would definitely look to use them again if ever needed.

Anna · 22 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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As a Landlord

As a Landlord, Reeds Rains manage 2 of my properties. Heather at Reeds Rains has managed my 1st house for 2 years and the service provided has been good.Heather helped me to find my most recent property and provided good honest advice about the house and the value it was marketed at. Upon completion she managed to source tradesmen to decorate the whole house, to fit a bathroom and also to sort out the garden.The prices although higher than where I live in Sussex were very competitive for Stockport and the tradesmen were reliable and did the jobs within the timescale agreed.I have made some valued contacts for work on my other houses in the area. Most recently I have been dealing with Hannah who I can always reach instantly and is very efficient in getting things done.A first class service from start to finish I could not be happier with Reeds Rains and the team especially Heather & Hannah.

Harveys · 22 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Just Brilliant

Really pleased with the whole of St Helens Team. Thank you for your professionalism and at the same time warmth. Brilliant Customer Service from Hayley, Callum, Ellie and Jordan.This was not always the case with Reeds Rains. Things have really been turned around. Even down to having an allocated person at head office.Well done all and thank you

MRS · 22 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Ellie in the St.Helens lettings team

I deal with Ellie in the letting team at St.Helens Reeds Rains, she helps me to organise EPC's for landlords on the rental properties. She is always extremely helpful and a credit to the branch.I also used Mike the mortgage advisor at St.Helens Reeds Rains for my first home purchase. He was absolutely brilliant and would highly recommend him.

Evan · 22 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Reeds Rains

Reeds Rains - St Helens, Staff were incredible. Even though I didn't buy my first home through Reeds Rains they were still able to help me find the best mortgage out there. They even beat a deal I had been quoted from own bank who I've been with for the last 14 years. Couldn't be happier 🤗

Dane · 22 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Dawn at the Burnley branch has been…

Dawn at the Burnley branch has been fantastic we had a protracted sale of our property due to it being a private sale we bought a property through reeds rains and dawn has kept on top of it all even pushing our sale and chasing solicitors so got there eventually thanks dawn

Mark · 22 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

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If I could leave minus stars I would

If I could leave minus stars I would. Word of warning, if you are looking for a fully managed property service, please do yourself a favour and look elsewhere. I can not put into words how poor Reeds Rains fully managed property services are, from the lack of communication, to the inability to sort out repairs at the property. I've been basically paying for a fully managed service but since a local branch was closed down I certainly haven't received what I've been paying for. You'd expect that there'd be local tradesmen and woman contracted for repairs and work, but no, expect them to be from another city or town meaning that no doubt there'll be extra costs for call out charges etc. Don't expect Reeds Rains to sort out issues or jobs that need doing in the property. It took literally years to get a quote for a repair to be done, when I received it, the cost was practically double what I would expect to pay. In the end I've had to say I will sort out the issue when tenants leave!! I could go on and on about all the negative issues I have had dealing with Reeds Rains, but there wouldn't be enough text space.

Sylvia · 22 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

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We went for reeds rains because we used…them before

We went for reeds rains because we used them before and they were great BIG MISTAKE, can't be bothered going into details there's lots. House sold in 2 days, had 17 viewings and 6 offers. That's when communication stopped, we had no follow up calls, no pushing solicitors. Our buyers estate agents Paul birtles was AMAZING. they called us and even called our solicitor to push about enquiries. We were sold a lie. For a few photos, some admin and an agent who let people look round our house on there own as she stood outside can't justify how they can charge us 4,000 pound. I contacted the area manager about our service, they are prepared to drop 350. I was going to take it further but can't be bothered,Sale branch, it's a very stressful time, please look after the people who have chosen your service. I had to give it 1 star, because would not let me go further. Taking my star back

Irene · 22 June 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)