Reeds Rains CEMB estate agents in Clevedon and Portishead

★★★★★ 2/5

Trustpilot

We found the service really poor and…

We found the service really poor and had to demand that our offer is put to the vendor to the branch manger in the Rothwell office. It has put us off selling our house with them and will now be using another estate agent who offered more support and guidance. Seems they are only motivated by their commissions

Matthew · 9 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

Trustpilot

Very poor customer service

I booked Reeds Rains to value my house and got a confirmation email. On the day, nobody turned up so, 20 mins after they were due, I rang the office. The girl who answered the phone seemed uninterested and totally unapologetic and disinterested. Even after an email to complain I got no apology, just a question about if I still wanted a valuation. I will not bother with them again.

Tim · 8 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

Trustpilot

Uninterested

We were interested in a bungalow they are supposedly trying to sell in Bridlington. There is clearly a garage in the picture of the frontage, but no mention at all of a garage in the information. So we contacted them to confirm the situation, a garage being an essential on our wish list. They refused to say! Were I selling a property in that area I would be looking for an agent prepared to put in rather more effort than these. The seller deserves better.

Ray · 8 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Reed Reins Rhyl

I cannt thank Reed Reins enough, they gave been so calm, considerate and professional through what has been a very long winded process.I would definitely use them again amd none of them can be faulted.

Curtis · 7 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Reeds Rains Guisborough office

Reeds Rains Guisborough office. I want to thank them for a excellent experience selling my home during these difficult times during the pandemic. They have been helpful and supportive throughout the whole process. Thank you again for making this process so smooth without any hassles.

Isobel · 7 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!4 years ago the council came to inspect the property to make sure the house was suitable for living in. After finding numerous issues they put together a long list of maintainence problems that needed sorting within a month. Reeds rains act as the middle man between my landlord and myself and after endless phone calls and the works still not been done 4 years later, I have had to get the council involved and now the local MP due to there incompentance. I never get up dated, myself and the land lord have been repeatedly lied too, phone calls and emails not returned, refusal to speak to a manager, messages to the manger to call never returned, a call regarding broken boiler and no hot water (I have a son) resulted been told in "boil the kettle and fill the bath that way (I have a one cup kettle for starter ffs!), my sons asthma aggrivated by the damp and mould unresolved issues in the house, leaks in the house never attended too, same contractors coming a to do quotes in the works 4 times in the last 4 years with no work actually starting, the wall crumbling in my sons room, leaks in the roof.... I could go on an on to the point where this review would end up been a book.The property management team for reeds rains are an absolute disgrace!! Not one of them would be able to tell the @rse from a hole in the ground.Reeds rains... Get your bloody act together!!!! Landlords pay you a monthly fees to do a job and that job never gets done.I have rights as a tenant and this tenant is sick to the back teeth of all the lies and incompetence. I am now taking my case further!!Reeds Rains.... As for you reply below, the issue is with your company, not the landlord. You are the middle man as said before and it is you who have neglected to pass on the correct information to all parties as well as ignoring the issues and allowing this to continue for 4 years. The senior has called me and continued to lie and was called out on then tried to back track on what she said. You need to stop passing the book and do you jobs!

Kerry · 3 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

I would like to thank the Reeds Manchester

I would like to thank the Reeds Manchester team for their total professionalism in the handling of the sale of my late fathers house.Massive respect to Jozeph especially who went far and beyond to make sure the sale went through smoothly.He’s a credit to Reeds Manchester.I would recommend Reeds Manchester to anyone buying or selling a house and I would not hesitate to use them again!

Junisa · 2 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Reeda Rains Macclesfield Supa Dupa Agents

James Segal and his team of Macclesfield Reeds Rains did a superb job of presenting ,marketing and selling of our property over a ten week period. James did a perfect presentation from start to finish and in particular Jaya is worthy of note, she became the go-between to us and our buyers and was always available to answer question and chase solicitors etc. All in all considering we have bought and sold in excess of 15 houses this was the most pleasant and professional experience that we have encountered in regard to estate agents. We will certainly use again. Well done James and team...

Raymond · 2 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

Trustpilot

Customer should come first

Asked to view a property they said it will take five days then they said if interested it will take four months for the tenant to leave and purchase the property and would only accept a very inflated price I don’t think they are interested in selling the property or that’s how they made me think whoever is in charge of this company needs to get a grip because there staff don’t seem to have the company’s interests first,very disappointed at the service

Headache · 2 September 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Reeds Rains Congleton

We used the team at Congleton for our house move and they were nothing but amazing. From start to finish, rang us when they said they would. Everyone we dealt with there were great especially Victoria.

Stephen · 30 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Reeds Rains Cheadle- you are all…

Reeds Rains Cheadle- you are all amazing.I can honestly not thank them enough, they have made the whole process of renting feel effortless.A big shout out though to Tony, you have been great. Excellent communication, responsive and helpful. Always professional, knows his job well and gets things done. Always cheerful and a friendly voice on the end of the phone. A huge thank you Tony.

Tracey · 29 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Cannot fault Reeds at all

This review relates to the Stanley, Co Durham branch.I cannot fault Reeds at all. I’ve never sold a property before and I’m so glad I chose Reeds Rains as my estate agent; my mum recently listed her property with Signature and had a nightmare so I was aware that choosing the right agent was important. I instructed Woods, Reeds and Your Move to come value the property and Reeds stood out by a college mile. Glenn’s enthusiasm, local and market knowledge made me feel very comfortable with instructing Reeds. Once listed the property sold within 3 days and on the first viewing.From that point onwards, it was a dream to deal with Glenn, Ashleigh and Scott. Whilst the sale wasn’t seamless (due to solicitors) Ashleigh was excellent at keeping me updated and chasing through on everything required. I would definitely recommend Reeds Rains Stanley to anyone looking to sell their property. Fantastic service all round.

Georgia · 26 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Great customer service

Alison worked really hard to sell our house for us, she was great at communication and always upbeat and positive. Even better she got us the asking price! Great service, wouldn’t hesitate to recommend them.

Julie · 26 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Very efficient and professional and worked really hard to get us over the line. Would highly recommendPositiveResponsiveness, Professionalism

Lucie · 26 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Reeds Rains has been brilliant throughout the sale of Mums bungalow, The Staff are all very friendly and kept me reguarly updated on progress. Craig and Matt have been fantastic and very quick to deal with any issues which arose. Highly recommended Reeds Rains . Thanks for all your helpPositiveResponsiveness, Quality, Professionalism, Value

Pete · 26 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Purchased a house with Reeds Rains and found the service to be great. Especially Heidi and Charlotte who helped us throughout. Many thanks to all the team at Portishead keep up the good work.😊PositiveProfessionalism

Tom · 26 August 2021 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

Google

This time last year I woke up to my very first day in my new flat. I had sold my old flat and bought this one through Reeds Rains and cannot thank you enough. I had dismissed it originally but Kieran gently encouraged me to give it another go and thank goodness he did. It was like Kieran (and Sarah at Embrace) had a magic eight ball! The whole team was very supportive through the legal and moving process making it that much less stressful.PositiveResponsiveness, Quality, Professionalism, Value

Clare · 26 August 2021 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

Google

I wanted an estate agent to sell my house who would reduce the stress of the process and who would be effective and efficient. I chose a local agent in Reeds Rains in Portishead and was not disappointed. Rosanna and her team gave me good sales advice and put themselves out to accompany viewings at a weekend during Covid restrictions. They sold the house within 4 days at over the asking price having at the same time qualified the suitability of the viewers and the eventual purchaser = happy seller. I must also mention Charlotte the Sales Progressor who chivied solicitors and purchasers alike to make sure the sale went through in a timely fashion. Would I use an internet seller in future - in a word No. You can't in my opinion beat local knowledge of property and the area to sell your house at the best price. All the sales team from the office familiarised themselves with the property and introduced themselves before marketing started and it is invaluable and comforting to have real people you have met and therefore know to speak to on the phone. Thanks all at Reeds RainsPositiveResponsiveness, Quality, Professionalism

Jon · 26 August 2021 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

Google

What a great service we had when buying our dream home in November through Reeds Rains. The whole process was simple, straightforward and stress free and the client experience and efficiency was refreshing. A big thanks to Kieran for being so personable and making all of this happen, as well as Mat who was so confident when deputising. Top effort!PositiveResponsiveness, Professionalism

Oliver · 26 August 2021 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

Google

To say its been an easy road to get moved in to our new home would be a lie ,but having Reed rains handle our sale has been a pleasurable experience, all the staff we have worked with have been extremely efficient and professional. A big thank you must go to Kieran and Rossana who have supported us right through the process. We were very impressed how quickly they got viewings for our house and offers made. We would highly recommend using Reed Rains if you are looking to Sell or buy.PositiveResponsiveness, Professionalism

Julie · 26 August 2021 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

Trustpilot

Lisa is a star

Hi. Great work from Lisa Collins at the Grimsby branch of Reeds Rains. Lisa really went beyond the expected work scope to make sure we were accommodated. Thanks for the great service.

Wes · 25 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

Trustpilot

Landlords in Liverpool Beware!

Landlords Beware!Steer clear of this letting agency in Liverpool. There has been a steady decline in service and leadership at this company over the past 10 years. Expect to never receive a call back or an answer to emails unless it’s to re-market the property. The standard of tenant searching has progressively reduced, culminating in the previous tenants smoking within the property and leaving the furnished property in such a state as to require a complete refurb including fixtures and fittings. The rental has steadily decreased over the years, but expenditure on the same issues are reoccurring on a regular basis. Reed Rains do not manage the property, they merely take the rent. I am struggling to find any positives for this Company, just don’t make the same mistake I did and stay with them when in all reality, I should have left them 5 years ago when the standards and leadership at the Company rapidly declined.

Francis · 24 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Wonderful service

Wonderful service, Alaysha and the entire Reeds Rains team were always available to help me find the new home for rent and assisted me throughout all the process. Thanks a lot!

TheAB · 21 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Just bought a property through Reeds…

Just bought a property through Reeds Rains Didsbury branch. Emily was really helpful and friendly, and kept us updated. Would definitely recommend them.

Holly · 20 August 2021 · Reeds Rains CEMB Clevedon (5 The Triangle)