Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 2/5
TrustpilotThe service was apathetic
The service was apathetic. We did not receive the AST until about 2 days before we were due to move in (in December) having known we were moving in since August. The documents received contained errors and did not include pre-agreed terms. When we chased the response was always slow and unhelpful.
Abigail · 16 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 22 October 2024
Hello Abigail,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotVery good experience with the…
Very good experience with the Crossgates office. Claire sold my house very quickly and all the office staff were very helpful, in particular, Jane, who regularly kept me up to date with proceedings.
Jane · 16 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotNiamh Titterington - Morley
Niamh has been an absolute diamond from the start! The viewing, to applying for the property on the spot, to calling us saying our application was selected and successful! Been a swift breeze with her, would highly recommend! Can’t wait to move into our new home.
Georgia · 16 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotMorley - Niamh Titterington
Absolutely amazing from the start.Niamh was very welcoming on viewing day and answered any questions which we had regarding the property. Including starting our application on the spot. Throughout she has been keeping us updated with everything we need to know. Very impressive.Thank you Niamh!!
Alex · 15 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotHad a wonderful experience with reeds…
Had a wonderful experience with reeds rains Widnes and very happy with the support we have received through our the whole process. Thank you to the whole team.Strongly recommend.
Joanna · 14 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotCleckheaton Branch
We can not fault the team at the Cleckheaton branch. Johnjo and Jess have been so helpful throughout our sale and also the purchase of our new home. They have kept us updated, chased solicitors where needed and gone above and beyond to help. Highly recommend. Thank you.
Gemma · 14 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotA big thank you to Stephen Lennox and…
A big thank you to Stephen Lennox and the team at the Widnes branch - fantastic service !
Fiona · 14 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
Trustpilot(Review for Reeds Rains
(Review for Reeds Rains, Pemberton, Wigan)We received excellent service from start to finish. Our initial valuation by Jemma showed thorough research and knowledge of the area. We had a few issues higher in the chain, which Emma was always on hand to help us with and chase up. Great communication throughout. The mortgage broker Sandi (embrace financial services) based n branch is extremely helpful and helped make that side of things really easy for us. We can’t thank them enough for helping us sell our house and get into our new property, and would not hesitate to go with them again. Would definitely recommend.Estelle and Gary Mc
Estelle · 13 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotReeds Raina - Rothwell -Maria Hammi
This is a review for Maria Hammill from Rothwell (Leeds) branch of Reeds Rains . Maria was very professional from the very beginning . Providing clarity and advice on all the aspects of our buying process . Very nice , friendly and experienced person.I would highly recommended Maria & Reeds Rains . Very professional attitude and fast response. We ‘ve moved to our new house in 9 weeks. That explains it all.
Aggie · 13 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Carol · 13 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 22 October 2024
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotOutstanding service from start to end
Outstanding service from start to end! After looking for a property to rent for quite a while, I turned to Reeds Rains! Shelby from the Castleford branch has been absolutely amazing. She managed to find the perfect property to match my needs.Not only did she take away all the hassle and stress of moving, she also made the move happen fast! Great communication skills throughout, very pleasant and polite, and you can clearly tell she’s passionate about her career. Thank you so much Shelby, you’ve been an absolute godsend.10/10 service, I’d highly recommend using Reeds Rains.
Adele · 12 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotReeds Rains Rothwell Branch
I've had dealings with Reeds Rains in Rothwell for over 12 years, the level of service from Greg and his team is outstanding. I can honestly say I've never dealt with an estate agency quite like this one. They are all willing to go above and beyond for the customer.To this end I have to specifically mention Maria Hammill. Maria recently helped me sell my house, there was nothing that was to much trouble for Maria, her customer service was exceptional, she passed all levels of expectation. If you live in the Rothwell area and are looking to sell a property I would highly recommend working with Maria.
Adrian · 12 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotProfessional Service
I recently engaged with Reeds Rains in Manchester to let out a property having been disappointed with my previous letting agent company and I am so glad I did. I communicated with Ryan, Joe and Sid and found their service to be extremely professional and efficient. Ryan kept me informed throughout the whole process and I am so pleased with the short time it took to find a new tenant! I wouldn't hesitate to recommend them to others.
Chris · 11 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotTop service from Reeds Rains, Manchester
A massive thank you to Ryan, Sid and Joe at the Reeds Rains office in Manchester for the excellent service & support we received when looking for new tenants for our apartment in the City Centre. We've used a few other Letting Agents before and the difference between them and the Reeds Rains team is unparalleled. They were professional & courteous throughout and secured new tenants very quickly whilst keeping us updated throughout the process. Thanks again all - top class !
WOOD · 11 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotAbsolutely fantastic service from the Hull Branch...
Absolutely fantastic service from Emily Murphy at Reeds Rains from start to finish from the selling of our house and buying our next one through her. Communication was second to none.Stephen was also fantastic in marketing the property with the most perfect write up.Would highly recommend.
Amy · 11 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
Trustpilot5 stars!
My partner recently sold his property through Reeds Rains Hull, from start to finish they were professional, friendly and couldn’t do enough for us! They chased the entire chain and went above and beyond to make sure the sale went as smoothly as possible. Every time we called they were knowledgeable and gave us the best advice they could. Steven and the team are a great asset to Reeds Rains.
Bethany · 11 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Elske · 11 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 22 October 2024
Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotA pleasure to do business with.
A smooth re let of a property, much of which was down Niamh Titterington of Reeds Rains who kept us well informed, with timely actions and a friendly 'can do' attitude. When Niamh said she would do something, she did, in an approachable and professional manner.Thank you Niamh.
Tim · 10 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotI recently dealt with the Morley Branch…
I recently dealt with the Morley Branch for my rental and they were brilliant. Niamh was especially helpful, she was there for me throughout the whole process. She’s an asset to the team and an absolute pleasure to deal with. Thank you so much!!
Alidia · 10 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotMy experience with reeds rains was…
My experience with reeds rains was excellent in every way right from the beginning.Courtney who was my point of contact, she was professional and nothing was too much trouble, always polite, considerate, very professional, an asset to her employer.
David · 10 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotReeds rain Morley branch have been very…
Reeds rain Morley branch have been very professional handling my recent rental. A special mention to Niamh Titterington who has helped me as this was my first time renting a property.
Paul · 10 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotHayley Hughes and the Reeds Rains team…
Hayley Hughes and the Reeds Rains team at the St. Helens branch have been superb in helping me to sort out a rental property I have in the St. Helens area. After being messed around by a tennant and an 'unhelpful letting agent in the local area' I can't believe how much their professionalism has put another local letting agent to shame. I wish I'd been with them years ago, and would urge serious landlords to stop wasting time and money on other letting agents. Although landlords may consider the costs to be slightly higher and think they are saving money in my opinion, Reeds Rains offer great value for money, also, their insurance cover for landlords including legal cover by arc legal has saved me a lot of hassle, and been very helpful in responding and recovering money owed, again, very well worth the initial amount paid!by going to lesser letting agents EXCELLENT.
Marianne · 10 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotWakefield Lettings
Very pleased with the Lettings team at Wakefield . Samantha and Claire have done a great job finding two suitable tenants and kept me informed along the process . They’ve definitely gone above and beyond when there’s been issues . Interestingly I was considering using Reeds Rains earlier last year but circumstances changed, however I was impressed with their professionalism and support even though I didn’t end up letting at that point . So much so I didn’t look anywhere else when the flats became free.
Alyson · 9 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotAmazing service from the Reeds Rains team in Scarborough
The Reeds Rains team in Scarborough are very friendly, helpful and professional. We would especially like to thanks Alex Kennedy who has helped us throughout the whole process as first time renters, she always answered any questions we had and made the whole process a lot easier! Everything went smoothly and Alex proactively ensured all documents were received. Thank you so much Alex!! We would highly recommend Reeds Rains to others!
Asya · 8 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)
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