Reeds Rains CEMB estate agents in Clevedon and Portishead

★★★★★ 5/5

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So pleased i chose Reeds Rains to help…

So pleased i chose Reeds Rains to help me get my first own home. Staff were so professional. I could not be happier. Thank you all so much.

Larry · 11 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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St. Helens branch

Dealt with by Ellie From the St. Helens branch, Ellie has been great from the second I enquired about the property, she’s answered any questions I’ve needed answering, was very patient and understanding regarding how available I was to talk. She even went the extra mile to try and get myself a better price pcm. Thankyou Ellie.

Oren · 11 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Excellent service from Reeds Rains Hyde Branch

Fantastic customer service from Reeds Hyde Branch. Dealing with Wendy, Gaynor and the team was so easy. Always helpful and very professional! They were so patient with our sale and truly did what was required to ensure everything went through as smoothly as possible. Highly recommended!

Danny · 4 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Absolutely fabulous service

Absolutely fabulous service throughout my property sale by Reeds Rains GrimsbySophie worked amazingly to help speed up the sale and to finally exchangeI would wholeheartedly recommend their service

Nic · 4 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Conveyance Apartment in Whitby

Good efficient advertising of the property with excellent photos and clear descriptions.Good communication throughout the process.Most importantly a suitable buyer was found within days. James handled communication very efficiently.

Lilyvan · 4 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

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Landlords beware

Landlords beware: Avoid Liverpool lettings branch at all cost. They are unprofessional and take no responsibility for their role in managing a landlord's property. On terminating them they had a change of management. The manager is even worse than the previous one and said there was no record of a set of keys held by the office so they were not responsible for replacing them! Rather than accepting their incompetence and trying to put things right they deny they held a set! I changed the locks but they said they would only pay for new keys. If tenants lose keys they have to pay for a new lock but the same rule does not apply to the Management agent!!They also held onto the £200 cash float for months after I terminated them as my agent. The service for the year they managed the property was appalling and they would not let me change to an unmanaged tenure. READ THE SMALL PRINT: in fact once they manage your property you can never change to finder's fee only. I had to terminate completely at the end of the let and not renew with the same tenant!It has been a ghastly experience dealing with Reeds Rains. They are constantly covering their backs and take no responsibility for anything that goes wrong.AVOID

Consumer · 4 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Estate Agency Management at its best

The whole team at the Widnes Branch are friendly, polite, communicative and super helpful, which as I’m based in Bristol has been a welcome relief.Stephen has also helped with closing checks from the previous tenant, along with arranging repairs to be made that have certainly helped with the overall sale of the property.Would highly recommend their service!

Katie · 3 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Our experience with Reeds Rains Grimsby

Our experience with Reeds Rains was second to none. We had a private sale before marketing with Dave which fell through right when we found a property we wanted to buy, this meant either pulling out of our purchase or finding a buyer quickly (which usually comes with a great financial loss). Dave managed not only to find us a buyer before hitting the market, but get us THREE full asking price offers and one £10k over asking price too. Our property wasn’t in the best of conditions or the easiest location to sell so this kind of service really stood out from the crowd. Well done Dave and team 👏🏼

Zoe · 3 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

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Avoid as a landlord. They are useless and you will never get the support you need.

On a fully managed service, they found me difficult tenants and then did not support through the tenancy or after the tenancy. Despite explaining that I was pregnant at the time and wanted a stress free tenant, they knowingly gave me a tenant who had failed referencing (and did not inform me of this but instead pulled the wool over my eyes saying everything was fine). A multitude of issues then stemmed from this tenancy and the various departments at Reeds Rains have failed to support me throughout and after the tenancy.I am now out of pocket financially paying for issues this tenant created in my property as I was assured by Reeds Rains that they had started a claim with ZDG. Having spoken with ZDG directly, this claim was not on their system. Generally speaking, if you ask them for something/their help on something/an update, you will be met with silence. You can keep chasing, but you will never get an answer to your question. Even if you call, they'll say they'll get back to you, but they won't. Even if you call multiple times with the same questions.Reeds Rains have caused me, and continue to cause me (even after I have moved my property away from them), an incredible amount of stress.Please avoid them.

Deepaah · 2 March 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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I received great service by Elliot…

I received great service by Elliot Robson during the processing after viewing and the property was just beyond my expectations, I am glad with the property and service I received.

Chinedu · 28 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Excellent service by Niamh…

Excellent service by Niamh Titterington! Following a couple of months of searching for the right rental property, I have come into contact with Niamh a few times now. Each time she has been friendly and accommodating, even staying late to ensure I was able to view a property I liked. Very much appreciated.

Leonie · 28 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

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Worst service ever

I wouldn’t recommend renting from this estate agent as they are a nightmare to get your security deposit back from. My landlord agreed to return my full security deposit and 18 days and numerous excuses later from advisors in the moving out team and I still am without my deposit. They wouldn’t know good customer service if it smacked them in the face.And their response says to email that address I have and I’ve emailed a complaint but yet can respond to trust pilot but not my emails

Louise · 28 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Jenny and Tom at Reeds Rains Reddish…Top Notch

We have just recently sold our house with reeds rains and couldn’t recommend them higher! The sale itself was not straight forward due to delays from other members of the chain but we were skilfully and empathetically guided through it all the way by Jenny and Tom in the Reddish branch. They both have a real passion for their job and we would definitely use them again. Thank you!

Ellie · 27 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Rapid sale professionally managed

Thanks James Hodge for your calm and effective management of our sale. From Day 1 our experience of Reeds Rains was positive and promotion and viewings were handled with care whilst James kept a watching eye throughout the sale process and made sure it went through to completion as rapidly as possible.

David · 26 February 2022 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

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Dawn in Reeds Rains Burnley sold our…

Dawn in Reeds Rains Burnley sold our property. There were a lot of up and downs in relation to the legal side, I am so glad we had Dawn on our side as without her I honestly don't think we would have got the sale through. Can't Thank you enough. Dunc Clevelands Road

Duncan · 26 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 4/5

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THANK YOU RR CLEVEDON

Brilliant communication, everyone in the clevedon branch were absolutely brilliant, the only thing I would not recommend is going for the solicitors they recommend (absolutely awful - PPL). But to Reeds Rains Clevedon, thank you for making our first house purchase so brilliant!!!! :)))

Hannah · 26 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Completed on our first home yesterday

Completed on our first home yesterday! Jess from Reeds Rain Manchester City centre office was amazing from start to finish! As first time buyers the process can be very overwhelming and she was very informative and helpful with any questions we had the entire process! Even going out of her way to help us secure the information required for us to meet our completion deadline! Strongly recommend! Thanks Jess!! :)

Lauren · 26 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Reeds Rains Letting Service…

We used Reeds Rains to let out our property. We currently do not live in the UK so everything was managed over the phone and via email. The team was always available to respond to calls and all correspondence via email was extremely efficient. We received a great service, highly recommend and know we have peace of mind that such a good team is in place managing our property long term 🙏👍👍👍

Laura · 25 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Excellent service from Maria Hammill

Excellent service received from Maria Hammill at the Rothwell branch. Been looking for a property to buy, Maria is always helpful & nothing is too much trouble. Thanks much appreciated.

Sharon · 24 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Excellent service from Maria at Rothwell

Thank you Maria Hammill from the Rothwell branch. You found my daughter an amazing property to rent and now Maria is on the search for us an amazing property to buy. I really can't thank you enough for all your hard work, always being there and also ready to help at the drop of a hat.

Janette · 24 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Reed Rains Morley Niamh Titterington

Great service Niamh was brilliant. A few hiccups but she was great at getting them resolved. Whole process from start to finish was easy and throughout Niamh was helpful.

STEVE · 24 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 4/5

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We had one or two earlier issues trying…

We had one or two earlier issues trying to get the fuse cupboard in our house fixed, but I don't think Reeds Rains can really be blamed for those - the lettings team by and large were easy to reach and did make an effort to reach out to us to check our issues were resolved. Unfortunately, it did take a fair few calls to finally get the cupboard fixed, as there seemed to be a lapse in communication somewhere between ourselves, Reeds Rains and the individual they were asking to come and carry out the repairs.Overall, good service, helpful staff, just requiring an occasional chase-up

Henry · 24 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Excellent service from Liverpool Branch…

Excellent service from Liverpool Branch all the staff are warm and friendly. In particular Sue Poland who looked after my flat and gave me great book recommendations too. As a landlord I'd thoroughly recommend using this company.

Mark · 24 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

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Alison & Donna

Alison & Donna went above and beyond in securing our very first home. I honestly can not fault anything. They have both been so efficient in responding to emails and phone calls whenever i had a query to anything. Thank you so much ladies. You are both Superstars.

Nicky · 24 February 2022 · Reeds Rains CEMB Clevedon (5 The Triangle)