Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe most friendly and professional service i have every received from an estate agent. They were always on the ball and nothing was too much for them. I would highly recommend Reeds Rains for all purposes because they really do care and they made the buying experience less stressful for me. A massive thank you to Tina for being most excellent and a huge thanks to the rest of this superb team!
Jane · 1 February 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 27 December 2024
Hi Jane, many thanks for taking the time to leave a fantastic review, we all wish you the best in your new home and look forward to having a nose once you've completed the work.
★★★★★ 5/5
GoogleExcellent Estate Agents, very smooth process and would definitely recommend!
Somerset495 · 1 February 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 6 February 2024
Many thanks for the review, look forward to handing over the keys at the end of the week!
★★★★★ 5/5
TrustpilotExcellent estate agents
I used Neil at Reeds Rains coventry to sell my houseHim and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing resulting in a successful sale :)
Iceman · 29 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
GoogleExcellent service from all the people at Reeds Rains in Clevedon. they have provided great support during what has at times been a very stressful process.
Roma · 29 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 25 October 2024
We really appreciate your feedback and delighted to have helped with the sale of the bungalow.
★★★★★ 5/5
GoogleThe most friendly and professional service i have every received from an estate agent. They were always on the ball and nothing was too much for them. I would highly recommend Reeds Rains for all purposes because they really do care and they made the buying experience less stressful for me. A massive thank you to Tina for being most excellent and a huge thanks to the rest of this superb team!
Jane · 29 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 25 October 2024
Hi Jane, many thanks for taking the time to leave a fantastic review, we all wish you the best in your new home and look forward to having a nose once you've completed the work.
★★★★★ 1/5
TrustpilotHorrific experience
Horrific experience. Zero customer services skills, blamed me for mould in the property I let from them which later revealed to be written in the inventory which was completed the day before I moved in, therefore they let me a property which they KNEW was mouldy.
Beth · 26 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 22 October 2024
Hi Beth,Sorry this has been your experience with Reeds Rains. We take your feedback extremely seriously. We will send you a request for more information so that we can investigate this further, this will come directly from Trustpilot.Regards,Reeds Rains
★★★★★ 1/5
TrustpilotWorst estate agents ever
Rented a house for my family, before moving in i requested that the house was cleaned and garden fixed as any tenant would expect. (The back garden gate was damaged lay on the floor and it led to an alley way in town. there was masses of waste both in the front and back even inside the house. They called us in on a Saturday at 2pm to collect the keys (They close at 3) & did an inventory in the office and said we could raise any issues within a week if the inventory did not match. When we raised these issues they had contractors take a look and we took 3 days off work for each time they came, nothing got fixed, they didnt stick to their word of even cleaning the garden. There was wiring sticking out of every wall in the house. They agreed to fix these issues, the blamed us for not checking the property properly and accepting it was. They were extremely slow in responding after 2 months of us constantly requesting the fixtures be made, they decided they would rather 'mutually' terminate the contract. Not without incurring costs though.
Sumara · 24 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 22 October 2024
Hi Sumara,Sorry to read your review. We would like to investigate this further for you. We will send a request for more information and this will come directly from Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
TrustpilotWent to reeds rains for them to sort my…
Went to reeds rains for them to sort my rental property out, lettings agent Leoni was friendly and very efficient,very happy.
Kerry · 23 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotThey r really helpful and really nice…
They r really helpful and really nice people nothing is to much for them to help you with we bought are house through them and they were fantastic and now we r selling my nans house and it's been sold very quickly due to the help. Ov the people in tere
MISS · 18 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotSelling my house with Reeds Rains
I picked Reeds Rains simply because I've always noticed their , 'For Sales', signs wherever I would go and I'm so glad I did because my first contact was with a lady named Grainne. I was very nervous but Grainne, immediately put me at ease over the phone and I was then able to explain to her, my needs, also Ethan, I have to say was just excellent and very professional in guiding me through everything. I can highly recommend this company to you for selling your house. Excellent, excellent!
Joyce · 17 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotVery helpful company
Very helpful company, particularly Sally Routelidge.
Patricia · 16 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotGood communication and got us a great…
Good communication and got us a great offer very quickly. Cairn and Michael are professional and knowledgeable. Great service.
Ben · 16 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotMy house had been on the markets with…
My house had been on the markets with another agent for months. I handed it over to Shannon Varey at reeds rains and it sold in less than 2 weeks ! They were brilliant and always in touch, keeping me up to date with everything. Very pro active .
Stefan · 16 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotVery pleased with the service and…
Very pleased with the service and staying in contact with updates etc. Would recommend to anyone looking to sell their house with Reeds Rains.
Kt · 16 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotGreat sales team
The staff were very friendly and went out of their way to arrange a visit that fitted in with our schedule.The process of selling the house was explained well to us.We were frequently contacted by members of the sales team, by phone and email, ensuring we were kept up to date as the sale developed. Any queries were dealt with and effectively promptly.
Pauline · 16 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
GoogleExcellent service from all the people at Reeds Rains in Clevedon. they have provided great support during what has at times been a very stressful process.
Roma · 13 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 20 January 2024
We really appreciate your feedback and delighted to have helped with the sale of the bungalow.
★★★★★ 5/5
GoogleThe most friendly and professional service i have every received from an estate agent. They were always on the ball and nothing was too much for them. I would highly recommend Reeds Rains for all purposes because they really do care and they made the buying experience less stressful for me. A massive thank you to Tina for being most excellent and a huge thanks to the rest of this superb team!
Jane · 13 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 20 January 2024
Hi Jane, many thanks for taking the time to leave a fantastic review, we all wish you the best in your new home and look forward to having a nose once you've completed the work.
★★★★★ 5/5
GoogleProbably the best estate agent in North Somerset
Paul · 10 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 9 January 2025
Thanks so much Paul for taking the time to leave us a review and what a review!!! Kind Regards Charlotte
★★★★★ 1/5
TrustpilotDisappointing and Frustrating Experience with Reed Rain Plaistow
I recently had a very unsatisfactory experience with Reed Rain Plaistow while attempting to purchase a property. The process was fraught with miscommunications and a lack of professionalism that ultimately led to a great deal of frustration.Initially, when I contacted the agency, I was asked to provide all my personal information and proof of funds. I informed them that my husband would be viewing the property on our behalf, and was advised to have him call directly. However, when he did call, he was told he couldn’t view the property without my details, despite me having already provided them. This initial mix-up should have been a warning sign of the confusion that was to follow.On the day of the viewing, my husband's appointment was nearly disrupted by a last-minute call to change the time, which was impossible for us due to his work commitments. During the viewing, the agent Greg was uncommunicative and only responded when I directly questioned via video call, despite my husband being present with him. My real disappointment began during the offer process over the Christmas period. After placing an offer, I received an out-of-office reply from Dea and was instructed to email the main branch. Despite doing so, I received no acknowledgment or update, leading to uncertainty and the need for further follow-ups. I telephoned and spoke to Greg, who sounded like I was a bother for calling to ask if my offer had been received. Once Dea returned, there was some back-and-forth over the offer, and I submitted the figure she suggested, which was eventually declined. I even increased my offer significantly above the asking price, only to be informed later that day that another offer had been accepted. Surely an estate agent would give an option to increase to give the seller the best price. I have since read other reviews on another platform that they have done this to other buyers through this office. The entire process felt underhanded, leading me to believe that there was a preferred buyer from the start. The lack of transparency and poor communication have left me feeling that Reed Rain Plaistow is not only unprofessional but also dishonest. This experience has been a complete waste of my time and has significantly impacted my view of their business practices.
Tasmin · 8 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 5/5
TrustpilotBuying a New Property
I have just bought a new turnkey property through Reed Rains. Aimee was fantastic she was extremely helpful and nothing was too much trouble for her. She made the whole process of buying so much easier for me as I had a few wobbles along the way. 😀
Heather · 5 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
★★★★★ 1/5
TrustpilotIf you want to waste your time on the…
If you want to waste your time on the market, recieve no support from the agent. Have them make up contracts. Never have staff to do viewings and end up taking your own photos of your property on your iphone and have them not let you leave them as an agent when you raise the issues. Reeds rains Hull is the agent for you.
Anon · 4 January 2024 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 22 October 2024
Hi there,Sorry this has been your experience with Reeds Rains. In order to address this we would like to investigate this further. We will send you a request for more information that will come directly from Trustpilot.Regards,Reeds Rains
★★★★★ 4/5
GoogleI just wanted to say a very big thank you to Brooke for all your help & patience finding me my new home.
You helped to keep everything on track and even when there was complications I felt confident in you. In fact, if it wasn't for you, I am not sure I would be where I am now, looking forward to picking my keys up. Thank you, you are a credit to Reeds Rains.
Nicola · 30 December 2023 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 25 October 2024
Thank you so much Nicola for your feedback, Brooke will be delighted when she reads your review and Brooke will be even more excited when she gives you your keys to your new home Regards Charlotte
★★★★★ 5/5
GoogleI found the whole process of selling the house with the Clevedon branch, so easy!
Right from the start, the team were very professional and friendly. l would like to to thank Criag, Brooke and especially Tina (and of course any other team members l am unaware of) for keeping me constantly updated. Well done!!
l happily recommended you.
Fe · 30 December 2023 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 25 October 2024
Thankyou so much for your kind review - We’re so glad to have found a buyer for the home. If you ever choose to sell again in the future, we’d be delighted to assist you. Regards, Brooke and the Reeds Rains Team.
★★★★★ 5/5
GoogleWould highly recommend buying (or selling) through Reeds Rains. Very friendly and honest team, with good communication throughout. Would definitely use their services again.
Also used Sarah the mortgage broker (through Embrace Financial) in the office, after not so great experiences with brokers in the past, she was amazing. Will be looking to her in the future for sure!
Lauren · 30 December 2023 · Reeds Rains CEMB Clevedon (5 The Triangle)
Agent replied · 25 October 2024
Thank you so much Lauren for taking the time to leave my team a great review, I hope you have a great Christmas in your new home Regards Charlotte
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