Trusted Agent profile
★★★★★
2,794 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,794 reviews on four platforms, rated 4.0 out of 5 overall.
738
Reviews on Google
All 4 offices
5
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,050
Reviews on Trustpilot
Business-wide
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Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReally good letting agents. Phoebe made things easy and smooth. Very professional in her job and a pleasure to do business with. Thank you very much
HI John, Thank you so much for your review it is much appreciated. I hope you are settling in well and I wish you all the best. Many Thanks, Phoebe
5/5
GoogleGreat service from Matthew and Steve throughout my sale. Every query chased and answered promptly- thank you!
Hi Bethany, Thank you very much for leaving us a 5-Star Review. Best wishes for the future. Steve & Matt
5/5
TrustpilotThey are very supportive with good…
They are very supportive with good time management and available on time.
5/5
GoogleGreat service from Matthew and Steve throughout my sale. Every query chased and answered promptly- thank you!
Hi Bethany, Thank you very much for leaving us a 5-Star Review. Best wishes for the future. Steve & Matt
5/5
GoogleReally good letting agents. Phoebe made things easy and smooth. Very professional in her job and a pleasure to do business with. Thank you very much
HI John, Thank you so much for your review it is much appreciated. I hope you are settling in well and I wish you all the best. Many Thanks, Phoebe
5/5
TrustpilotStaff are very friendly and helpful.
Rating only, no written review.
5/5
GoogleMatthew and Steve were brilliant throughout our purchase, doing an excellent job managing our expectations and assisting however they could through a difficult move. The new-home pack and bottle of wine for moving day were the icing on the cake! Thank you Reeds Rains!
Thank you so much for your kind words! We’re absolutely delighted to hear that Matthew and Steve were able to support you so well throughout your purchase. It’s great to know that the new home pack and bottle of wine helped make moving day a little more special. Wishing you all the best in your new home, and please don’t hesitate to reach out if we can help with anything in the future. Warm regards, Charlotte
5/5
GoogleMy first experience renting any property and Phoebe S was incredibly attentive, prompt in her responses, and carefully explained every detail, making the process seamless and stress free. Thank you, Phoebe.
Hi James, Thank you for your review it is much appreciated. I wish you all the best going forwards. Many Thanks, Phoebe
5/5
GoogleI am delighted with the service I received from your team. Matthew and Steven was incredibly helpful and professional, and I appreciate your efforts in assisting us with our move. I highly recommend Reeds Rains to anyone looking for a reliable and efficient estate agency. Thank you again for everything
Hi Rimas, Thank you very much for your 5-Star Review - we really appreciate your comments. We look forward to handing over the keys to your new home! Best wishes. Steve
5/5
GoogleA good experience all around with Tina and colleagues
Many thanks for the 5 star review, love to visit the home once you have put your stamp on it! Thanks again Tina.
5/5
GoogleMy first experience renting any property and Phoebe S was incredibly attentive, prompt in her responses, and carefully explained every detail, making the process seamless and stress free. Thank you, Phoebe.
Hi James, Thank you for your review it is much appreciated. I wish you all the best going forwards. Many Thanks, Phoebe
5/5
GoogleMatthew and Steve were brilliant throughout our purchase, doing an excellent job managing our expectations and assisting however they could through a difficult move. The new-home pack and bottle of wine for moving day were the icing on the cake! Thank you Reeds Rains!
Thank you so much for your kind words! We’re absolutely delighted to hear that Matthew and Steve were able to support you so well throughout your purchase. It’s great to know that the new home pack and bottle of wine helped make moving day … More
5/5
GoogleWorked with Reeds Rains and the wonderful Brooke and Charlotte on the purchase of a flat. The team are really friendly, got answers to all my questions and arranged for me to visit the flat a number of times. I could not fault them at all - …
Hi Connie, Thank you so much for your wonderful review! We’re thrilled to hear that your … More
5/5
GoogleI moved to Portishead a couple of weeks ago and I cannot thank Phoebe enough for all her support with my move. She was extremely supportive and kept me informed at all times. She has a very caring manner but at the same time is very …
Thank you so much for taking the time to leave us a five star review, When Phoebe read your review it put a big smile on her face, thank you so much Charlotte
5/5
GoogleA good experience all around with Tina and colleagues
Many thanks for the 5 star review, love to visit the home once you have put your stamp on it! Thanks again Tina.
5/5
GoogleI moved to Portishead a couple of weeks ago and I cannot thank Phoebe enough for all her support with my move. She was extremely supportive and kept me informed at all times. She has a very caring manner but at the same time is very professional. I would thoroughly recommend Reeds Rains and Phoebe to anyone looking to move home.
Thank you so much for taking the time to leave us a five star review, When Phoebe read your review it put a big smile on her face, thank you so much Charlotte
1/5
TrustpilotHorrible exploitative company that don’t care about their tenants
Moved into our property in April 2024, mould round the bath, oven filthy inside, yellow stain on the mattress, no working washing machine for over the first 2 weeks of the tenancy, despite multiple requests for a fix, and you’d think this would be something the landlord would check before the move in date?
5/5
GoogleWorked with Reeds Rains and the wonderful Brooke and Charlotte on the purchase of a flat. The team are really friendly, got answers to all my questions and arranged for me to visit the flat a number of times. I could not fault them at all - a pleasure to work with and they made what can be a very stressful process as painless as possible. Loved Brookes energy and positive attitude she is a great asset to the business.
Hi Connie, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Reeds Rains Clevedon was such a positive one. It was an absolute pleasure assisting you with your flat purchase. Brooke and Charlotte will be so pleased to know their efforts made the process smoother and less stressful for you. Your kind words about their energy, support, and friendliness truly mean a lot to the whole team. Wishing you all the best in your new home! Warm regards, The Reeds Rains Clevedon Team
5/5
GoogleAbsolutely sensational estate agents. The team are extremely professional, efficient and helpful.
Thank you so much for your kind words and fantastic 5-star review! We’re thrilled to hear that you found the team to be professional, efficient, and helpful. If we can help with anything else in the future, please don’t hesitate to get in … More
5/5
GoogleAbsolutely sensational estate agents. The team are extremely professional, efficient and helpful.
Thank you so much for your kind words and fantastic 5-star review! We’re thrilled to hear that you found the team to be professional, efficient, and helpful. If we can help with anything else in the future, please don’t hesitate to get in touch! Many Thanks Charlotte
5/5
GoogleCharlotte, Matthew and the team at Reeds Rains have been extremely helpful and professional whilst dealing with the sale of my mother’s flat in Portishead. They have kept us updated, promptly answered any questions and I would definitely recommend them. I cannot fault them at all. Thank you so much. Liz
Thank you Liz for your kind words and feedback. We look forward to getting the sale through for you. Many thanks, Matt
5/5
GoogleFast, friendly service! Very helpful as a First Time Buyer, thank you Matthew! Edit as we have now exchanged: We couldn’t be more grateful to the team for their incredible support throughout our purchase. Their communication has been second to none, always prompt, clear, and genuinely helpful. True to their word, they always call back when they say they will and are consistently happy to assist with anything we needed. A huge thank you to Steven and Matthew for everything you’ve done for us, we really appreciate your dedication and professionalism. We wouldn’t hesitate to recommend them to anyone!
It has been an absolute pleasure to deal with you both and we cannot wait to hand over the keys to you. Thank you again for your lovely feedback it really means a lot to myself and Steven.
5/5
GoogleSteve and the team did a great job and always kept us informed, despite a difficult chain. Would highly recommend to anyone in the area, and already have!
Thank you for the 5-Star review - we really appreciate your comments and the recommendation as well. All the best for the future! Steve
5/5
TrustpilotFantastic company
What a fantastic company! Due to false and lack of information/ disclosures from a local estate agent and solicitors, i found myself in the situation of breaking the sale chain and going into rental accommodation. I used Reeds Rains for the lettings in Rawtenstall and they were fabulous.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Clevedon (5 The Triangle) has the most, with 2,251 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,062.
The four Reeds Rains CEMB offices, by town:
Yes. In The Trusted Agent 2026 awards: Reeds Rains CEMB, Clevedon won Gold.
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