Trusted Agent profile
★★★★★
2,806 reviews across 4 offices and 4 platforms
Reeds Rains CEMB has four offices, in Clevedon (two offices) and Portishead (two offices). Together they have 2,806 reviews on four platforms, rated 4.0 out of 5 overall.
738
Reviews on Google
All 4 offices
5
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
2,062
Reviews on Trustpilot
Business-wide
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Reeds Rains CEMB's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Reeds Rains CEMB, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Google5 star experience. One of the best on the market! Use with complete trust.
Thank you so much for taking the time to leave Reeds Rains Clevedon a five star review and those kind words, I hope you have settled into your new home. Regards Charlotte
4/5
GoogleReally helpfull, knowlegable of the area and my property. Kept in touch regularly with updates for the sale of my flat, I would reccomend them.
Thank you for your kind words, if you recommend us to a friend or family and they instruct us to sell or let their property, you will get a £50 worth of shopping vouchers, as a thank you.
5/5
GoogleA1 personal service to help us find a suitable property above and beyondin service they provide and always a professional team. Highly recommend.
Thank you Ruth for leaving Reeds Rains a review, Sue will be delighted with your comments and of course the 5 stars!!! Kind Regards Charlotte
4/5
GoogleWe were renting for a while in Clevedon last year, we found the staff at reeds rains friendly & supportive.....would recommend!
Thank you for taking the time to leave us a review, I am glad you found my team friendly and supportive Regards Charlotte
4/5
GoogleExcellent, smooth service provided by Sue Huxtable from the Reeds Rains branch in Clevedon. No issue was too big or small and I would definitely recommend them!!
Thank you Charity for taking the time to leave Sue a review and I am delighted to hear that you would recommend us. Kind Regards Charlotte
5/5
GoogleThe whole team at Reed Raines were excellent, very professional kept us informed all the way through always returned calls and put up with my wifes daily phone calls amazingly well!! Would not hesitate to use them again, well done everyone
Thank you for the kind words, we were all determined to get the sale of your bungalow through and it was a pleasure to deal with you both. You know where we are if you ever need to make a move. Craig
5/5
GoogleWe are holidaying from Australia and recently rented a flat in Clevedon for 6 months through Reeds Rains agent Sue Huxtable. Sue was very professional in finding us just the place we wanted and helpful in getting us settled into Clevedon. I would recommend Sue and Reeds Rains to tenants and landlords.
Thank you Linda for taking the time to leave Sue a five star review. I hope you enjoy your time in Clevedon. Regards Charlotte
5/5
GoogleMy experience with Reeds was very good and I recommend it. In particular Rozzanna was very gentle, professional and available to show me the flats I needed to see, and even more. She was very precise in answering my questions and explaining all I needed to know to carry on in the process. The flats I saw were very clean and as described in the ads. I appreciated the visits and I think I can recommend Reeds (and Rozzanna) as partner in finding your flat.
I am glad you have received a positive experience when out viewing flats with my lettings Manager Rozzanna and thank you for leaving Reeds Rains a 5 star review. Kind Regards Charlotte
5/5
GoogleI have been a tenant through Reeds Rains for the past year. I have had the best experience possible with them and have been looked after 100% the entire time. I would highly recommend this great team to anyone looking at real estate in any which way!
Thank you so much for leaving a five star review and those kind words as well Kind Regards Charlotte
5/5
GoogleMike has been a breath of fresh air compared to previous experiences. Firstly he contacted us to view a property before they'd had chance to formally advertise. We were on his radar and it was perfect for the criteria we'd given him. We viewed within 48hours and subsequently purchased the property. This market moves so quickly this is paramount to finding the right property in my opinion. He kept us updated throughout the purchase process and actively chased both the sellers and our solicitors to ensure a smooth and quick transaction. Overall you honestly couldn't ask for more and thanks again to you Mike for your excellent services. You are an asset to your company and would have no hesitation recommending Reeds Rains Clevedon in the future.
Hi Tom, many thanks for the feedback, I'm delighted that you feel Mike has provided you with such good service. May I wish you all the best in your new home and remember for every recommendation we receive from you, you and the seller will receive £50 in vouchers. Thanks again Craig, Branch Manager.
5/5
GoogleI have been using Reeds Rains as a landlord for the past few months. They are a very professional local company and I am satisfied with the service so far. They promptly found me tenants and were in touch throughout the whole process of setting up the tenancy and beyond. They let me know if there are any issues and they are able to suggest and provide local contractors that work quickly and economically. It is easy to communicate with them as you don't tend to get moved from one person to another and have to wait.
Thanks Gary for taking the time to leave Reeds Rains a 5 star review, I am glad you are happy with the service you have received so far and I am sure this with continue. Regards Charlotte
5/5
GoogleWe purchased our first buy to let property from Reeds Rains 7 years ago, it went so smoothly we decided to leave that property with them to find tenants - tenants were found after exchange and before completion! We have since bought more properties and Reeds Rains have always found tenants within a few weeks. They do all the hard work for us and we never have to worry. The team are efficient and always helpful. We would have no hesitation in recommending them.
Thanks Alison very much for leaving Reeds Rains a 5 star review, we do really appreciate having your feedback and also for recommending Reeds Rains to other another landlord to let their apartment, Sue will be sending you a £50 voucher to say thank you. Regards Charlotte
5/5
GoogleRating only, no written review.
Thank you Kiran, i hope you have settled back in India with your family, see you when you return
5/5
GoogleRating only, no written review.
Thank you for your 5 star rating, we appreciate it
5/5
GoogleRating only, no written review.
Thank you for your 5 star rating
5/5
GoogleFirst Class. Rozzanna was exceptionally helpful!
Thank you so much , always a pleasure to help you
5/5
GoogleThank you for such a kind and warm welcoming! The best agency from all we've been today.
Thank you very much and we hope you are very happy in your new home
5/5
GoogleExcellent customer service, very flexible with helpful attitude. Rozzanna helped us to settle in to our dream- house. Thanks Rozzanna, thanks Reads Rains.
Thank you so much you are a very lovely couple and I hope you have settled in well in your new home
5/5
GoogleA joy to work with from viewing to moving. Made us feel like there only customer. Rozzanna especially was brilliant and so welcoming including putting up with our stupid questions.
Thank you so much for the lovely review and my flowers, hope you are settling in well to your new home
5/5
GoogleRozzanna is a very assertive and a smart expert in real estate business in all aspect of view. She sorted out everything quickly and made our life easier and much more comfortable. I would recommend Reeds Rains anytime. Thank you!
Thank you, I am glad to have helped you to find your new home
5/5
TrustpilotI rent from Reedsrains in Ashton under…
I rent from Reedsrains in Ashton under lyne, I have been in my property for 4 years ish. I work long hours so need hassle free renting with good communication with the agent. I had my routine check today with the lovely Zoe. Professional, friendly and approachable.
5/5
TrustpilotReeds Rains Wilmslow
Great service with both buying and selling. All staff in the Wilmslow were very helpful and efficient at keeping me up to date, either by phone or email. All staff were very professional and persistent to close issues which occurred as a result of inadequate communications from my solicitor. I would not hesitate to use Reeds Rains Wilmslow in the future. Thank you!
5/5
TrustpilotSuperb Service from Amy at Reed Rains Ashton
We rent our home in Oldham via the Ashton branch. Amy looks after every aspect of the management and she is fast, friendly and always available to explain and recommend the best approach. Highly experienced yet down to earth she is fabulous... feel very relaxed with her looking after us.
1/5
TrustpilotREEDS RAINS PUT MY FAMILY IN DANGER…
I am reviewing this on behalf on my niece, a tenant of Reeds Rains Hebburn office. She is a tenant who has recently terminated her tenancy agreement with them. She is unaware of the legal rights and obligations the tenancy agreement affords her until I had a conversation with her 2 nights ago. In a nutshell she was asked by the Hebburn office if she would agree to showing prospective tenants around her flat - doubtlessly saving the agents a job. She agreed to do this in order to find a new tenant as quickly as possible (she had to move out asap due to losing her job) When I found out about this I was immediately concerned - an agent was prepared to let unaccompanied people look around a single females home? Alarm bells rang so I messaged via Twitter and got a very nice reply from their social media team offering to look into it. This they did and within 24 hours I had a response - copy of an email from the branch manager Carole. As regards the safety issues I had raised she stated "the viewings were all made at the convenience of "E" and we are strict on security and so not send anyone to any property without first knowing exactly who they are" E also received an email from the branch but surprisingly no mention of safety aspects were mentioned in that, purely financial matters I have spoken to my niece tonight. She told me one viewing was a single unaccompanied male, who told her he wasn't wanting to move into the flat himself but was looking at it on behalf of a friend who is living in Turkey.There was no follow up from the Reeds Rains office, no phone call to my niece to see make sure she was ok immediately after their arranged viewing, she could have been attacked in her home and they couldn't have given a flying f***. Luckily she is ok and now aware she didnt need to do this in 1st place but shamefull because she wasn't aware of her legal rights under the tenancy agreement and felt obliged to agree to the agents request. the tragic case of Suzy Lamplugh resulted in stringent safety measures for estate agents/lettings agents being implemented for agent employees. Shameful that Reeds Rains cant apply even basic safeguards to tenants who do their jobs for them. E was lucky, but certainly the lack of regard by the manager of this branch is breathtaking. On this basis I would definitely definitely not recommend using this particular branch of the agency.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Clevedon (5 The Triangle) has the most, with 2,264 reviews rated 3.8 out of 5, followed by Portishead (58 High Street) with 2,074.
The four Reeds Rains CEMB offices, by town:
Yes. In The Trusted Agent 2026 awards: Reeds Rains CEMB, Clevedon won Gold.
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