Trusted Agent profile Β· Derbyshire

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Redbrik estate agents in Chesterfield, Stocksbridge and Sheffield

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,889 reviews across 5 offices and 4 platforms

www.redbrik.co.uk

Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,889 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

1,573

Reviews on Google

All 5 offices

Facebook logo

4.5 / 5

53

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

262

Reviews on Trustpilot

All 5 offices

Our offices

Redbrik's five offices, most reviewed first. Each has its own page.

Latest reviews from every Redbrik office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently moved into our new house which was brokered through Redbrik Estate Agents in Sheffield. Emma was absolutely fantastic from start to finish. She checked in with us regularly to give us updates on what was happening and was always willing to help if we had any other questions. This was really helpful and reassuring, making the whole process smoother than what it could have been. Thanks Emma / Redbrik.

Liam Β· 21 August 2022 Β· Redbrik Sheffield

Agent replied Β· 14 June 2024

Thanks for the lovely review Liam and congratulations on your new home!

5/5

Google

Having Rented properties in various cities for many years now, I can happily say the team here are of the highest order, apart from their professional approach and high quality of listings compared to other agents.... nothing was too much trouble! When I found a property, the support throughout the process was fabulous. Moving can be a stressful time, so having such a great agent (thanks Jen) in constant contact and working for you, it makes the whole process a pleasure! Thanks again guys!

Richard Β· 17 August 2022 Β· Redbrik Sheffield

5/5

Google

We have just purchased a house with The Redbrik Team as our estate agents and I cannot fault any of the work they have done for us over the last few months! Even from the offset, we were able to book a viewing hours after we had rang them up with interest in our house. We was able to take the property off the market the same day as we viewed it and they helped with us pay our reservation fee. Our agent, Emma, was absolutely brilliant! She replied promptly, reassured any concerns we had, was flexible for us to view the home on a number of occasions, polite, friendly, professional. We haven’t got a bad word to say about her! Thanks for all your help Redbrik! Considering how hard they must be working in a property boom we always felt like we was their priority, right up until completion day. If I could give more than 5 stars I would!

Abby Β· 9 August 2022 Β· Redbrik Sheffield

Agent replied Β· 31 May 2023

Thanks for the great review Abby!

1/5

Facebook

registered with them for notifications and they don't send them. have to keep checking daily. poor service for prospective customers

Michael Β· 7 August 2022 Β· Redbrik Chesterfield

5/5

Google

Redbrik have brought me to completion of my house sale with professionalism, diplomacy, excellent communication, tenacity and whilst keeping the personal touch. It wasn’t smooth sailing…I doubt it is for anyone at the moment, with the volatility of the current property market….so you need people with the right skills, good communication and great experience in your corner. The specialist staff responsible for different aspects of the sale are crucial. Redbrik provide this no question. They are leaders in their field. I am certain that without them I would not have been as successful. I personally found it very efficient to choose to have the link through them straight to Banner Jones. This certainly removes some of the issues re communication and speeds the process.

Lorna Β· 30 July 2022 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thank you for the great review Lorna, we're so glad you had a great experience with us.

5/5

Google

I had a great time working with all of the team, very knowledgeable and do the upmost for all of their clients, would recommend to anyone 😊 …

Jodie Β· 22 July 2022 Β· Redbrik Crystal Peaks

Agent replied Β· 22 July 2026

Hi Jodie, it was a pleasure working with you and always with a sense of humour! One of the best letting agents in Salisbury! Shame you follow Exeter for rugby of course! Better luck next season! :-)

5/5

Google

Ewe move did exactly what it says on the tin and worked to get a buyer in place and keep them interested. All staff were accessible, courteous and knowledgeable. The price attained was exactly what they had estimated at the start. No false or exaggerated figures! The only criticism and advise for others is not to use their suggested solicitors, but find your own! You would probably get a swifter and more interested service. However, the progress chasers that were used through them (ASAPT, I think) were excellent.

Frances Β· 22 July 2022 Β· Redbrik Crystal Peaks

Agent replied Β· 22 July 2026

Thank you Frances for your very generous 5 star review, the team is thrilled that you're happy with our service. Please don't hesitate to contact us again in the future if needs be. All the best.

5/5

Google

Rating only, no written review.

Ram Β· 22 July 2022 Β· Redbrik Crystal Peaks

Agent replied Β· 22 July 2026

Thank you for the 5 star review Ram, and you kind words that you emailed re our Lettings team in Salisbury. I would like to take this opportunity to say that the service from Rachael and the team took the ownership of our rental property. She understands the need of both side tenants and house owner; and very quick to response when needed - Extremely happy with the service she is providing! Please convey our thanks to her and the Team.

5/5

Google

True professionals. There isn't any questions without answers. Easy way to contact by mail or text message and fast reply. They really suit me. Thank you Harvey Banger&Janie (Salisbury office) for making my searching and viewing easy.

Ania Β· 22 July 2022 Β· Redbrik Crystal Peaks

Agent replied Β· 22 July 2026

Thank you Ania for your very kind review. Please don't hesitate to contact us again in the future if needs be. All the best.

1/5

Google

We unfortunately didn't have a great experience of Redbrik as buyers. The most telling example was when we had an offer in on a property. The Agent rang me around 9am to let me know someone else had offered on it and would we increase our offer. As my husband was at work I said I would need to discuss with him and get back to her if that was ok. She said of course and that she would be there until 5pm for us to get back to her. At 3pm, on checking Zoopla, the property showed up as sold. When my husband rang to enquire what had happened as we had been given time to respond until the end of the day, he was told that someone would get back to him... and they never did. Prior to this we had been involved in a Best and Finals on a Redbrik property which wasn't handled nicely at all. It came across that with the crazy housing market during the pandemic, Redbrik didn't feel the need to make any effort with buyers - they were probably great if you were selling though! It got to the point where we tried our best to avoid properties being sold by them, and thankfully the house we eventually purchased was with a different agent. Sorry for the poor review but really not a great experience for us.NegativeProfessionalism

Holly Β· 14 July 2022 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Hi Holly, thank you for taking the time to review the experience you had this year. I am the Chesterfield Area Manager for Redbrik and have tried to get in touch with you to discuss the feedback further so I can understand if there can be any changes to our process to better help and advise buyers. As you stated the market for buyers is incredibly tough and we are dealing with high volumes of offers per property. When higher offers were received you were given the opportunity to increase but needed time to consider. The emails and call logs show we did try to contact you again before the end of the day and as we did not hear from you, the sale was agreed. Unfortunately, you along with many others were unsuccessful on this occasion with many offers exceeding even our expectations. In the recent email to you, we said if you are still looking for a property then please do not hesitate to get in touch with me personally to discuss your requirements and I will endeavour to give you honest and friendly support during the process. If you have already purchased a property we wish you all the best in your new home this Christmas and hope to be able to help you in your property journey in the future. Best wishes Jessica Risorto

5/5

Google

I've worked closely with Jen and Mark at Redbrik for over a year now and I've been impressed with their honest advice and can- do approach. Looking forward to working with them on future projects. Would Highly recommend ! Spacepad Design and Build

DIBOUT Β· 24 June 2022 Β· Redbrik Sheffield

5/5

Google

Rating only, no written review.

Jane Β· 23 June 2022 Β· Redbrik Stocksbridge

Agent replied Β· 7 June 2023

Thanks for the 5 star review Jane!

5/5

Google

Just completed my house sale with Claire from Redbrik. Can't rate highly enough, totally professional & highly knowledgeable throughout the whole process; an excellent level of customer service.

Julian Β· 23 June 2022 Β· Redbrik Stocksbridge

Agent replied Β· 7 June 2023

Thanks for the lovely review, Julian!

5/5

Google

I have never sold a house before but from the start Stacey, Kathryn and Claire put me at ease and made the process so simple! Excellent photos and marketing so it’s quite unsurprising that my home is sold in a week above asking price! I would definitely recommend using Redbrik, thank you for all your help!

Lauren Β· 23 June 2022 Β· Redbrik Stocksbridge

Agent replied Β· 7 June 2023

Thanks for the review Lauren! We're happy to help!

5/5

Google

Found all the staff lovely and really helpful, very pleased with their support

Elizabeth Β· 22 June 2022 Β· Redbrik Stocksbridge

5/5

Google

Rating only, no written review.

Rosemary Β· 22 June 2022 Β· Redbrik Stocksbridge

5/5

Google

Excellent friendly efficient service, house was on the market and sold within few days.

Lyn Β· 22 June 2022 Β· Redbrik Stocksbridge

5/5

Google

Rating only, no written review.

Karen Β· 22 June 2022 Β· Redbrik Stocksbridge

5/5

Google

Rating only, no written review.

Marie Β· 22 June 2022 Β· Redbrik Stocksbridge

5/5

Google

Rating only, no written review.

Susan Β· 22 June 2022 Β· Redbrik Stocksbridge

5/5

Google

Rating only, no written review.

Dawn Β· 22 June 2022 Β· Redbrik Stocksbridge

1/5

Google

Rating only, no written review.

Adam Β· 22 June 2022 Β· Redbrik Stocksbridge

5/5

Google

Brilliant service and kept me well informed throughout the process. I was surprised at how much communication I recieved considering I was buying rather than selling. Very efficient and friendly service.

Melissa Β· 22 June 2022 Β· Redbrik Stocksbridge

5/5

Google

Excellent meeting with Hymie in Lincoln. Very professional and helpful.

Jill Β· 22 June 2022 Β· Redbrik Stocksbridge

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Redbrik is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Redbrik is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The Negotiator Awards

Redbrik and its branches was Highly Commended at The Negotiator Awards 2023.

Highly Commended at The Negotiator Awards in one year: 2023.

Negotiator Awards by year, 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Redbrik

Which Redbrik office has the most reviews?

Chesterfield has the most, with 510 reviews rated 4.6 out of 5, followed by Stocksbridge with 453.

Where are the Redbrik offices?

The five Redbrik offices, by town:

  • Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
  • Crystal Peaks: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
  • New Homes: 22 Glumangate, Chesterfield, S40 1TX
  • Sheffield: 837 Ecclesall Road, Sheffield, S11 8TH
  • Stocksbridge: Unit B5 Fox Valley Way, Stocksbridge, S36 2AB
Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for Yorkshire and The Humber Estate Agency of the Year. The group and its branches have also won 13 other industry awards since 2018.

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