Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have used Redbrick for just over as year now and we have been very pleased with their service. We are new to Letting and have found the way they communicate and keep in touch is fantastic. I would highly recommend them, they keep both tenants and landlords happy by giving great customer service, informing us of all things we need to know without just invoicing us, they send photos which means you get to see problems or issues first hand. Their contractors seem to be reasonable in the only instance we have used them. They also seem to find great tenants which also means things tend to run very smoothly.
Andrew · 22 September 2022 · Redbrik Sheffield
★★★★★ 5/5
GoogleGreat service!
We use Redbrik for our developments across the region for initial advice right through to sales on completion.
A great team and very attentive!
David · 22 September 2022 · Redbrik Sheffield
★★★★★ 5/5
GoogleThis is how all agents should aspire to be ,Redbrik are in another league. After dealings with other run if the mill agents these guys have lifted the lid on customer service, communication with regular updates , property details , quality of staff ; they are simply a revelation in the world of Estate Agents. Well done and thank you for making buying a property so easy; will definitely use you to sell when the time comes.
Peter · 22 September 2022 · Redbrik Sheffield
★★★★★ 5/5
GoogleThe most caring and efficient letting company I’ve ever rented from. Zoe Addenbrooke was so attentive and helpful, and was in constant communication with us whenever we needed her. She is a credit to the company. Redbrik were really thorough when we moved in, including taking close images of any slight damage in the property to ensure our deposit would not be effected by any previous damage. I would highly recommend Redbrik and would absolutely use them again.
Zoe · 22 September 2022 · Redbrik Sheffield
★★★★★ 5/5
GoogleWe are in the process of selling our house through Redbrik and we couldn’t be happier with the services provided. Claire came to do our valuation and then Stacey Claire and Kathryn came to do the viewing appointments. They were nothing short of wonderful. Thank you ladies for all your hard work, we appreciate it more than words can convey.
Christelle · 6 September 2022 · Redbrik Stocksbridge
Agent replied · 7 June 2023
Thanks for the great review Christelle!
★★★★★ 5/5
GoogleWe approached Redbrik after a recommendation from a friend. Claire valued our house alongside two other agents and it was an easy decision to choose Redbrik from her honest approach and also ability to predict potential pitfalls and plan ahead with confidence. This set Claire apart from the other agents. From that first interaction we haven’t been disappointed, it hasn’t been a straightforward sale but the communication from the whole team Claire, Stacey, Sophie and Kathryn has been great. Thanks for being in touch throughout and keeping the communication going, and helping us negotiate our way to a completion.
Selling our house was still very stressful but I think leaving it in the capable hands of the North West Redbrik team has been the best decision we made in this process. Thanks so much for all your help!
Alice · 6 September 2022 · Redbrik Stocksbridge
Agent replied · 27 May 2024
Thanks for the lovely review Alice! We're glad you enjoyed the process with Claire!
★★★★★ 5/5
GoogleHaving just sold my house with Redbrik the only review I can write is a positive one. The 5-star service we received all the way from initial valuation through to the sale of our property was second to none. All too often, previously, I would have to continually chase answers, never have my calls returned and generally feel frustrated with the property sale process. This was not the case with Redbrik. The communication and support we received was excellent, the marketing package was superb and showcased our property very well, the online portal kept us fully informed of progress being made, finally, the fees quoted were also very competitive.
A special mention must go to Kathryn and Claire who managed the sale process exceptionally well.
I will have no hesitation in using Redbrik for any future property transaction I will be involved with.
Andrew · 6 September 2022 · Redbrik Stocksbridge
Agent replied · 7 June 2023
Thank you for such a lovely review Andrew - we really appreciate it! Glad to hear you enjoyed the experience of selling with us.
★★★★★ 5/5
GoogleMy partner and I are in the process of buying our first home through Redbrik and honestly we could not have asked for a better estate agent than Sophie. When we viewed the property, she knew so much about the house and had all the answers to the questions I had about the property. She was very quick to follow up with more information I had requested about the property, and throughout the buying process she has been so professional and responsive, giving us updates with where we were with the buying process and the current owners' buying process, as we were in a chain. She also gave us the contact of a surveyor for the house, and was liaising with our mortgage broker (Kelly from Connect Financial Solutions, who works with Redbrik) so communication throughout was fantastic. We would definitely recommend Sophie and Redbrik for anyone looking to buy or sell property.
Alisonmarieleelive · 6 September 2022 · Redbrik Stocksbridge
Agent replied · 4 June 2024
Thanks for such a lovely review!
★★★★★ 5/5
GoogleRating only, no written review.
Bogdan · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the 5 star review Bogdan!
★★★★★ 5/5
GoogleAs as current tenant renting through Redbrik, I just wanted to express my thanks to the letting's team and in particular Georgina for all her hardwork! When the property has needed any repairs or attention the team at Redbrik are organised, caring and dedicated to what they do. The communication is effective and responsive and most of all just really pleasant :)
Renting as a family can at times be difficult but I have always been made to feel at home in the property and look forward to many more happy years! well done to the entire team at Redbrik!PositiveResponsiveness, Professionalism
Nicola · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for such a lovely review Nicola! We are glad you are happy in your home and that we have been able to assist with this.
★★★★★ 1/5
GoogleThis is currently our 4th house so not new to the Estate Agent experience, but this one was not great! Do not pay upfront, less stressful if you just burn the £495. Communication was poor and inconsistent; not all staff coming up with same version of information. Only used them as they sold the property in 2019. Wouldn't use again.
John · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Hi John. We are really disappointed to see your review and take all feedback from clients very seriously. As ever, we endeavoured to make your sale as smooth and transparent as possible and are sorry you did not feel this was the service you received. If you would like to discuss further, please do give us a call on 01246 563 060. Best wishes, Emi - Chesterfield Assistant Manager
★★★★★ 5/5
GoogleVery organized agency, compared to my previous one, this is definitely luxury! They are so attentive to detail and are really organized. Will recommend their services to anyone and everyone! Well done Georgina and the entire team!
Vivienne · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for such a lovely review Vivienne!
★★★★★ 5/5
GoogleEstate agents get bad press all the time. Redbrik are turning things around in the most positive way. My wife has just sold her Mum's property with Redbrik. From valuation by Emma, to showing the property, to completion by Laura and Kelly I can honestly say we have been very impressed by the professionalism, excellent communication and efficiency of the Redbrik team. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
David · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the lovely review David!
★★★★★ 1/5
GoogleWe unfortunately didn't have a great experience of Redbrik as buyers. The most telling example was when we had an offer in on a property. The Agent rang me around 9am to let me know someone else had offered on it and would we increase our offer. As my husband was at work I said I would need to discuss with him and get back to her if that was ok. She said of course and that she would be there until 5pm for us to get back to her. At 3pm, on checking Zoopla, the property showed up as sold. When my husband rang to enquire what had happened as we had been given time to respond until the end of the day, he was told that someone would get back to him... and they never did.
Prior to this we had been involved in a Best and Finals on a Redbrik property which wasn't handled nicely at all. It came across that with the crazy housing market during the pandemic, Redbrik didn't feel the need to make any effort with buyers - they were probably great if you were selling though! It got to the point where we tried our best to avoid properties being sold by them, and thankfully the house we eventually purchased was with a different agent. Sorry for the poor review but really not a great experience for us.NegativeProfessionalism
Holly · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Hi Holly, thank you for taking the time to review the experience you had this year. I am the Chesterfield Area Manager for Redbrik and have tried to get in touch with you to discuss the feedback further so I can understand if there can be any changes to our process to better help and advise buyers.
As you stated the market for buyers is incredibly tough and we are dealing with high volumes of offers per property.
When higher offers were received you were given the opportunity to increase but needed time to consider. The emails and call logs show we did try to contact you again before the end of the day and as we did not hear from you, the sale was agreed. Unfortunately, you along with many others were unsuccessful on this occasion with many offers exceeding even our expectations.
In the recent email to you, we said if you are still looking for a property then please do not hesitate to get in touch with me personally to discuss your requirements and I will endeavour to give you honest and friendly support during the process. If you have already purchased a property we wish you all the best in your new home this Christmas and hope to be able to help you in your property journey in the future.
Best wishes
Jessica Risorto
★★★★★ 5/5
GoogleRedbrik have brought me to completion of my house sale with professionalism, diplomacy, excellent communication, tenacity and whilst keeping the personal touch. It wasn’t smooth sailing…I doubt it is for anyone at the moment, with the volatility of the current property market….so you need people with the right skills, good communication and great experience in your corner. The specialist staff responsible for different aspects of the sale are crucial.
Redbrik provide this no question. They are leaders in their field.
I am certain that without them I would not have been as successful.
I personally found it very efficient to choose to have the link through them straight to Banner Jones. This certainly removes some of the issues re communication and speeds the process.PositiveResponsiveness, Quality, Professionalism, Value
L · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the great review Lorna, we're so glad you had a great experience with us.
★★★★★ 5/5
GoogleMy thanks to all at Redbrik for you helpful and efficient service in the sale of my property.
In particular, Jacqueline, Liz, Ellice and Jessica who could not have done more to achieve a successful sale.
I would not hesitate in recommending Redbrik to anyone. Their service is fantastic and reasonably priced.
Redbrick will be my first port of call in future.PositiveResponsiveness, Quality, Professionalism, Value
Brian · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the lovely review Brian!
★★★★★ 5/5
GoogleI have recently sold a property in Chesterfield using Redbrik. The professionalism and customer service that I received from Laura Molloy was excellent. She was professional, thorough and responsive. She never failed to keep me informed, always responded on the same day to emails and phone calls and made the stressful experience of house selling much easier, especially as I live some distance away. All the staff involved at the Chesterfield branch, from the valuation to the completion were courteous, respectful and went out of their way to be helpful at all times. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Sue · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the lovely review Sue
★★★★★ 5/5
GoogleOn our recent house purchase with Redbrick we have received outstanding service, they have kept things moving with the solicitors and given us so much support through what was a very stressful move towards the end. This is the second time we have purchased through redbrick and the service has been great on both occasions. Thanks so much, we hope to either sell or buy with you again, when we can face moving again! :)
Alison · 27 August 2022 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the great review Alison! We look forward to helping you through your next move when the time comes!
★★★★★ 5/5
GoogleI bought my first house with Redbrik, want to give a special thank you to Sophie Proost who made the process very easy, answering all my queries in an efficient manner and always been in communication every step of the way.
Thank you once again!
Thisuri · 27 August 2022 · Redbrik Stocksbridge
Agent replied · 7 June 2023
Thanks for the great review Thisuri! We'll pass this on to Sophie!
★★★★★ 5/5
GoogleI would like prospective people wishing to sell their home that we had a fantastic first viewing whilst looking with our son for his first home from Sophie Proost at Redbrik. She was really friendly & answered any questions we had absolutely went above & beyond in our opinion & put us all at ease during this stressful time. 5*service Sophie
Tracey · 27 August 2022 · Redbrik Stocksbridge
Agent replied · 5 June 2024
Thanks for the lovely review Tracey!
★★★★★ 1/5
TrustpilotExtremely unprofessional
Extremely unprofessional. No contact regarding whether we were successful or unsuccessful in our application for a house. Still as of now not heard anything. I learned we had not got it due to seeing it taken off rightmove, joke of a company. Would never go through this company again.
Jack · 24 August 2022 · Redbrik Sheffield
Agent replied · 6 July 2023
Hi there,We’re really sorry to hear about your experience. Properties are in high demand at the moment and our team do everything they can to accommodate viewings, and keep applicants up to date with all information.Due to minimal contact details and information, we are currently unable to look into this matter further - if you could please contact us on the details below we will look into this for you.0114 361 1000.Best wishesThe Redbrik Team
★★★★★ 1/5
TrustpilotAbsolutely unreliable
Absolutely unreliable, unprofessional and rude. My viewing was cancelled after I had already spent over £50 in train tickets to go see the property and took the day off. The appointment was booked the week before. I understand the offers received might have been higher than mine, but at least they could have waited for me to view the property and decide whether to increase my offer.
Melany · 23 August 2022 · Redbrik Sheffield
Agent replied · 6 July 2023
Hi there,We’re really sorry to hear about your experience. Properties are in high demand at the moment and our team do everything they can to ensure everyone interested has the chance to view and those who can’t are informed in good time. Unfortunately, in this case, the offer was received and accepted just before your viewing, and it is the sellers decision when and what offer they want to accept. We do apologise again for the inconvenience. If you would like to discuss this further or have any other questions about your property search, please do contact the team on 0114 361 1000.Best wishesThe Redbrik Team
★★★★★ 5/5
GoogleJen from the New Homes team were really professional and went above and beyond to ensure that we are able to move in at the earliest possible date given the extremely challenging times during Covid-19
Highly recommended without any reservations
Anas · 21 August 2022 · Redbrik Sheffield
★★★★★ 5/5
GoogleWe knew that moving to a new area , Cornwall to Derbyshire, in our mid 50's was not going to be an easy undertaking but, with the help of Redbrik it was smoother that we had anticipated. Having chosen the house we wanted to buy we were very fortunate that it was being marketed by Redbrik. It's true to say that they held our hand through the whole process, they were sympathetic to our needs and expectations and updated us on a weekly basis regarding the progress of our purchase. Our solicitors even commented to us on the professional way that Redbrik had dealt with them.. A huge thank you to all the staff but especially Holy in the Chesterfield office. There is no doubt that should we sell in the future we would instruct Redbrik
John · 21 August 2022 · Redbrik Sheffield
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.