RA Bennett & Partners estate agents in Stratford-on-Avon, Cheltenham, Worcester and 2 more

★★★★★ 5/5

Google

Very knowledgeable and helpful staff who guided me through the process with ease.PositiveQuality, Professionalism

Sally · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 5/5

Google

Amazing service while sorting out marketing of my late Mother's house, amazing communication, and polite friendly service. Highly recommendedPositiveProfessionalism

Simone · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 1/5

Google

everything started so well... until we sold hardly any contact always blaming our solicitors for time frame. phoning us constant to ring solicitors and always defending our buyer.... even though they was supposed to be acting on our behalf not his!!!!. towards end got quite pushy and rude on the phone would not use again...NegativeQuality, Professionalism, Value

Rick · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 5/5

Google

RA Bennett Evesham are great estate agents to work with for buying/selling and letting/renting. Broad range of services offered, responsive, great communication, fantastic staff with a high level of knowledge and very professional.PositiveResponsiveness, Quality, Professionalism, Value

David · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 5/5

Google

This review is for Byron Eacock mortgage consultant. We had seen two mortgage advisors before Byron and we felt they weren't helpful at all and any questions we asked as first time buyers we felt we were made to feel stupid. We then had a meeting with Byron and he went above and beyond for us from the start and nothing was too much effort. Honestly an amazing service from Byron, and he got us a great mortgage deal (a lot better than the other two advisors offered) He has made the whole process as first time buyers as relaxing as it can be, and was there every step of the way. We will definitely be using Byron again in the future when needed. Thanks Byron.PositiveResponsiveness, Quality, Professionalism, Value

Alice · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 5/5

Google

From start to finish RA Bennett kept me informed on a regular basis. Even throughout the Covid pandemic they were able to arrange viewings. The whole process went pretty smoothly and the staff were extremely polite with nothing being too much trouble for them. Would definitely use their business again should I move in the future.PositiveResponsiveness, Professionalism

Anna · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 5/5

Google

Byron Eacock mortgage consultant, arranged our new mortgage for us. He was brilliant, got us an amazing deal, explained everything to us at every stage so we knew what was happening. He sorted out our building and contents insurance to as we were paying way over the odds. It was so hassle free and was arranged very quickly. We will definitely be consulting Byron again in the future.PositiveQuality, Professionalism, Value

Emma · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 5/5

Google

My wife and I recently bought a property in Fladbury through RA Bennett and we could not have been more pleased with the service from Natasha at the Evesham office. Professional, friendly, clearly knew her profession and also the local area and helped us with an issue further down the chain which she didn't have to do but did and really helped bring the chain to a conclusion. Would highly recommend Natasha and the team for anyone looking to put the property on the market.PositiveResponsiveness, Quality, Professionalism

Mhr · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 5/5

Google

Having put our house on the market in February 2020 we had no idea what was about to happen! Thankfully Jenna, Natasha and Amelia were on hand every step of the way. The team did what they could to make it all as pain free as possible and were always on the end of the phone or email. They were all professional but also kind and reassuring. We can not thank them all enough for all their support from start to finish.PositiveProfessionalism

Emma · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 2/5

Google

We sold our house through them last year, they were OK, though we felt a bit like they didn't have our best interests at heart. We dealt with Jenna, and while she was pleasent enough, things didn't go particularly well. Firstly, she tried to charge us an extra fee (~£200) for our photos, despite RA Bennetts' fees being the highest in the area. We disputed this, and managed to get the fee dropped, which we were happy with as an outcome, but feel that for the sake of the transparency of the review that others should be made aware. It took a while to sell, despite their promises to sell quickly. After making us drop our price, we eventually sold, below the revised asking price. As the sale went on, Jenna got us to drop our price even further, "to maintain our buyer," but we felt like we were badgered to do so. This was particularly galling, as their fees were fixed, meaning we lost money, while they didn't! We felt that they were more interested in the buyer, than us, which isn't what you want from an Estate Agent. We had a lengthy problematic sale, which was partly down to us and partly due the poor housing stock in Evesham, with us pulling out of a few sales due to bad surveys and an unwillingness for sellers to negotiate - even though we had also dropped our own price to keep our own buyer, and ours wasn't even due to survey reasons. We also heard a troubling report from another agency in the area that Jenna hindered our offers to buy, by casting doubts on our seriousness as buyers, making any offers with other agents unobtainable. When we challenged this we were assured that this wasn't the case, but our trust had been completely lost. In an odd twist of fate, we ended up communicating with our buyer directly, cutting Jenna out of the conversation, and making the process a lot easier. Ultimately, due to feeling trapped between a rock and a hard place, having exhausted any avenues to buy successfully, and feeling like we were being blocked by both RA Bennett (though unsubstantiated) and by other agents, we moved out of the area completely. Mercifully, we were put into a situation where we didn't have to corroborate our position with RA Bennett to make a successful offer, thus eliminating Jenna, and RA Bennett from the equation, allowing us to move forward without hindrance. Personally, I would not use RA Bennett to sell a property again.

M · 23 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 1/5

Trustpilot

I am disgusted and appalled...

I am disgusted and appalled at the level of customer service I have not received. Emails have been ignored. The phone has been put down on me numerous times due to “faulty lines”. When finally getting through to someone, I was treated like I was a big inconvenience to them. I was not surprised at all when my landlords pulled out and requested that we pay rent directly to them for the foreseeable. The customer service from the Northampton town centre branch is below appalling and all members need a good and through training programme. Disgusting! No internal communication what so ever as everyone I eventually spoke to, I had to explain the situation from the beginning because nobody can be bothered to act like a team and pass on information regarding serious money matters. I will never be using Taylor’s again.

Louise · 18 October 2021 · RA Bennett & Partners Dursley

★★★★★ 5/5

Google

Truly excellent Estate Agent with Grace Norton- Jenkins providing a level of genuine interest and customer service unrivalled by any of her competitors. Recommended!

Ron · 10 October 2021 · RA Bennett & Partners Dursley

★★★★★ 5/5

Google

Received a great service from Syd and his team. Great communication every step of the way. Also the countrywide solicitors were great, again good communication. The whole process was very straight forward as a result of everyone involved. Many thanks Syd.

Penny · 10 October 2021 · RA Bennett & Partners Dursley

★★★★★ 1/5

Trustpilot

Worst estate agent ever in Leamington… They force you to use their mortgage advisor

Worst estate agent ever in Leamington Spa. We are trying to buy a house and whilst putting an offer on a property we have been told by them that if we don't use their mortgage advisor we are not likely to get the house. Surely this must be illegal to force us to use their mortgage services?! Very dissappointed. I will be complaining to the property ombudsman.

Mark · 6 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 1/5

Trustpilot

Very bad customer service

Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.

Fazil · 5 October 2021 · RA Bennett & Partners Dursley

★★★★★ 1/5

Trustpilot

Impossible to contact

Impossible to contact No-one calls back and I am a buyer

Brian · 4 October 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 1/5

Trustpilot

So I was looking to sell my property…

So I was looking to sell my property and was sold bag of lies from these jokers at Taylor’s estate agents.•Customer service skills from Luton branch staff were non existent.•The marketing manager ADAM Bolton who signed us up told us lies regarding the contract just to get us signed in and after said he did say those things just 2 days after! SHOCKING •Advertising was shambles, spelling mistakes, •Actual viewing that was scheduled on agent showed up at all and no apology. So no thank you I will take my business else where. Just guys are jokers and I wud recommend you use another agents.!

Micheal · 26 May 2021 · RA Bennett & Partners Dursley

★★★★★ 1/5

Trustpilot

I have sadly been really let down by…

I have sadly been really let down by this agency. I was in the process of buying my first home for about 5 months that due to no fault of my own fell through. Even though I have been promised that I will get my holding deposit refunded from the get go (that I also have in writing) , after 7 weeks I still haven't received a penny. I'm just continuously chasing my Own money week after week. I have been continously ignored by every person in the new homes team from the bottom up, even the menager. I have had to get the Financial Ombudsman Services involved trying to get my own money back. I definitely wouldn't recommend this agency to any one as you will never get a refund (even if they promise one) on your holding deposit and you will be ignored by the new homes team throughout the whole property buying process or the refund process. The worst of them all is definitely Bradley from the new homes team who during the whole 5 months of my purchase process and 2 months of chasing my Own money, hasn't replied to a single email he's been sent either by me or any other person involved in the process. At this point I'm not even sure if he's a real person or they just made him up. Beyond abysmal customer service, beware!

Peter · 8 April 2021 · RA Bennett & Partners Dursley

★★★★★ 1/5

Trustpilot

Made a offer on a property more than…

Made a offer on a property more than the asking price and was told l would have a phone call back later that day , had no phone call so waited a few days and phoned Taylor’s to been told it is sold and my offer was turned down and they had phoned me to tell me l had no phone call from them and that was just a lie to cover themselves l could off offered more if they would of made that phone call , l can’t understand as I’m a cash buyer so l did think l was in a good position as the house was empty

Mrs · 12 February 2021 · RA Bennett & Partners Dursley

★★★★★ 5/5

Trustpilot

Chloe is responsive and efficient

Chloe is responsive and efficient. Far better than any other agent I have dealt with at any other agency. Most agencies have closed during covid and don’t bother returning calls!

Claire · 28 January 2021 · RA Bennett & Partners Evesham Sales

★★★★★ 5/5

Google

Fast, efficient and reliable. Helped me loads to get into my new home

Julie · 12 January 2021 · RA Bennett & Partners Stratford-Upon-Avon Sales

★★★★★ 5/5

Google

Sophie Harkness did an incredible job with her presentation and the amount of effort that was employed. Her customer skills were superb and should be applauded for that. Trying to find a place during the Covid world we are experiencing is not easy especially when you are overseas and can not actually visit the place.She was punctual ,attentive and courteous.Her company are incredibly lucky to have someone with that much enthusiasm and professionalism. Sent from my iPadPositiveResponsiveness, Quality, Professionalism, Value

Gary · 9 January 2021 · RA Bennett & Partners Cheltenham Sales

★★★★★ 5/5

Google

I dealt with Michael and I have to say he went above and beyond to secure a rental property for me and my dog at short notice. I was overseas at the time and trying to get home amidst pandemic rules and regulations and time was of the essence. Michael’s communication was excellent. I was kept informed the whole time as to where we were at in the process and how he was expediting matters. Michael was professional and friendly and sought to reassure me constantly that he would do everything possible to make things happen in the timeframe we had. It was lovely to deal with someone who genuinely cares about meeting the needs of their clients.PositiveResponsiveness, Quality, Professionalism, Value

Maggie · 27 December 2020 · RA Bennett & Partners Stratford-Upon-Avon Sales

★★★★★ 5/5

Trustpilot

Used Taylor’s in Cardiff bay

Used Taylor’s in Cardiff bay. Sian and the team were amazing. Definitely recommend them.

David · 26 December 2020 · RA Bennett & Partners Dursley