Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIn the process of buying a house, with staff absence at the Evesham branch, we were passed onto the Worcester branch for Caroline to take over our purchase. With the onward chain being difficult and things falling through, and solicitors failing to communicate with us or each other, Caroline was the one person who could not have done more to keep us in the loop, communicate with us, and try her absolute best to keep the sale moving forwards. Thank you, Caroline!
Georgia · 17 December 2025
Agent replied · 23 December 2025
"Thank you so much for taking the time to share your positive experience with Caroline at our Worcester branch. We are delighted to hear she went above and beyond to keep you updated and make your house buying process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe can’t thank Ollie and Lotti at RA Bennett enough for all their help during our move-in process. They went above and beyond every step of the way, always friendly, responsive, and genuinely invested in making sure everything ran smoothly.
Moving can be stressful, but they made it feel so much easier with their professionalism and kindness. Every question or concern was handled quickly and with care, and it really made such a difference.
I wouldn’t hesitate to recommend RA Bennett, especially Ollie and Lotti, to anyone looking for a team who truly care about their clients.
Anna · 22 October 2025
Agent replied · 26 October 2025
We are thrilled to hear about your positive experience with Ollie and Lotti at RA Bennett! Our goal is to make your moving process stress-free and we are so happy to know that we succeeded. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad an absolutely wonderful experience finding a flat, viewing it and moving in, all with the help of lovely Oliver. My partner and I have had multiple agencies let us down due to the lack of communication, consideration and dismissive behaviours. However this all
changed when we can across RA Bennett! Oliver provided us with quick responses and genuinely felt like he wanted us to get the flat, he wanted us to reach our goals, and was patient and attentive throughout (these are attributes lacked by other agencies one again). My partner and I have genuinely been shocked by the amount of professionalism and care and consideration offered by RA Bennett, and of course Oliver.
We have now been living happily for 2 months without a problem, and knowing I can messaging Oliver regarding any further questions (and gain an answer promptly) eases my anxiety! If i were to recommend any agency in Worcester, it would only be to RA Bennett!
Thank you Oliver and the rest of the RA Bennett team! Keep doing what you are doing - you are smashing it!
Abi · 8 September 2025
Agent replied · 8 October 2025
Thank you for your glowing review! We're thrilled that you had such a positive experience with Oliver and our team at RA Bennett. Providing excellent communication, professionalism, and attentiveness is our top priority and we're so glad it made a difference in your home search. We're here for any further questions, and we're thrilled to have you as a happy and satisfied tenant. Cheers to a bright future in your new home! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleSo, first time buyer. First time doing all this malarkey. Caroline Preston - Words won't do justice to how much she's helped me in this, had some faff from other company's that get involved with the purchase of a house (won't name names) But Caroline has been a women of her word, called me, emailed me early morning late nights and has just been an absolute legend, 10/10 if you're buying or selling, Caroline's your lady!
Thank you again Caroline :)
Daniel · 8 September 2025
Agent replied · 8 October 2025
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Caroline. We pride ourselves on providing top-notch service to all of our clients and we are so happy to have helped you with your first purchase. Caroline truly is a legend and we couldn't agree more that she is the lady to go to for all your buying or selling needs. Thank you for choosing us and we hope to work with you again in the future! 🎉🏡
Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLooking for a bigger home for my family to accommodate us had been tough and problematic for quite sometime until I came across one that was being advertised for on zoopla by RA Bennett. I requested for a viewing and provided the details needed. On the day of viewing I came across a gentleman called Ethan. He assisted us throughout the viewing and we loved what we had seen and told him that we would like to apply for the house for rental. He gave us the forms to complete and we did complete them and submitted. Ethan has been of great help. He would call, email and communicated with us at each and every stage. He would update us which made us aware of what we were doing and what was needed at time. He has been really accommodating, patience and his customer service it was EXCEPTIONAL. Thank you to Shelly as well who would call us when Ethan was not in the office. Thank you to the whole great team at RA Bennett for making the whole process easy and calming and accommodating us. Ethan continued to check on us if we had settled in well as well. Well done Ethan and RA Bennett team and Thank you. I recommend RA Bennett all the way.
FAITH · 24 June 2024
Agent replied · 22 October 2024
Hi Faith, thank you for sharing your positive experience with Ethan and our team at RA Bennett. We are delighted to hear that Ethan provided exceptional customer service and made the process easy for you. Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought a property through RA Bennett Worcester and can honestly say that Caroline was absolutely amazing. She kept us up to date every step of the way, she was professional, informative, caring and so supportive in those troublesome tense moments of house buying. I would thoroughly recommend RA Bennet and their staff for buying a flat and the tricky process of leasehold administration stress!! A special shout out to James also whose joy at us finding the right property was fabulous.I would absolutely recommend them as a superb estate agents
Shelley · 24 June 2024
Agent replied · 22 October 2024
Thank you for sharing your wonderful experience with us, Shelley! We are thrilled to hear that Caroline and James provided you with exceptional service throughout the buying process. We appreciate your recommendation and are delighted that you found our team to be professional, informative, and supportive. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing RA Bennett Worcester!
★★★★★ 5/5
GoogleLotti was so so helpful moving us into our house. There were lots of unexpected hold ups on our end and she dealt with them amazingly and calmly which really helped in such a stressful time. We got the keys exactly on our move in date even though it didn’t look very promising for a while. So friendly and quick to respond, I owe them a big thank you.
Jessica · 8 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this tremendous 5* review Jessica. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCaroline and the team have been an absolute pleasure to work with in selling my Mums house. When my first sale fell through at the last minute they had another buyer lined up within 24 hours and have been brilliant in keeping in touch with me all the way to completion. I used the solicitors linked to the agency as well which proved to be another excellent decision as they have also been great. I would have no hesitation in recommending them both to anyone.
Lucy · 23 October 2023
Agent replied · 22 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte Milner of R A Bennetts is an outstanding letting Agent.
I recently found myself quite unexpectedly in need of a new home to rent and as a retiree who has managed my finances to be the most tax efficient my situation is complex. Where many people would have simply said it was to difficult she understood the difficulty and with knowledge, skill, patience and professionalism negotiated with the Landlord and the credit agency to make a deal enabling me to secure a new home. Through a long working life I can honestly say she stand head and shoulders above almost everyone I have worked with or employed, she has been calm and confident and kept me fully in informed all the way and with great skill produced the perfect outcome. She is a absolute credit to the branch at Worcester.
Thank you Lotti
Peter Spice
Peter · 23 October 2023
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI don’t even know where to start really!, RA Bennett have been amazing with me specially Lotti and Shelly!, couldn’t thank them both enough for everything they done and still do now! Found me a new home that I’m extremely happy with and helped me settle in. Lotti is always a call away if I have any questions or issues, extremely helpful. They’re the best! Can’t fault them even if you tried.
Migle · 26 March 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this amazing 5* review Migle Maria Chaleckaite. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBRILLIANT and DEDICATED
I can't fault R A Bennetts Broadway we have received a super professional, polite and excellent service from the team. We originally went on with an online agent, big mistake. After having met Amelia at Bennetts and giving her a run for her money with questions as to why should we engage you, we were highly satisfied with all her answers and have been absolutely delighted and reassured as to the support the whole team provide. Straight talk and a passion for selling dedicated to the buyer. This team are on it, did all my viewings and maintained a highly professional calm approach. Joe was great with viewings, friendly, professional, cheerful and provided regular weekly feedback to us on how our property was doing and made suggestions for keeping it fresh. Always obliging. And finally Emily has been brilliant in conducting the viewings also, calm and professional at all times, Emily has facilitated getting us over the final hurdle from the initial offer, to keeping us efficiently informed every step of the way and being the liaison between us, the buyer and the solicitors without delay. Truly brilliant and knowledgeable. I thoroughly recommend the Broadway team and I have previously been an advocate of online selling before but not now, this team really have earnt their fee. They work hard, are driven, down to earth and very nice people. Thank you for everything you have been AMAZING!
P · 10 February 2025
★★★★★ 5/5
GoogleAfter two years + of other local estate agents failing to get a single offer, within a month of RA Bennett taking the flat on they had a great offer from a cash buyer. The process was a bit complicated and took longer than hoped, but that wasn't due to RA Bennett and throughout the process they stayed in really regular communication, always calling me back when they said they would, and really helping to push the sale through. I can highly recommend them. Thank you!
Clare · 17 August 2025
Agent replied · 8 October 2025
Thank you for sharing your experience with RA Bennett. We are thrilled to have helped you find a cash buyer for your property after other agents failed. Our team is dedicated to providing excellent communication and support throughout the process. We appreciate your recommendation and wish you all the best in your new endeavours. Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
TrustpilotExcellent experience with RA Bennet in Broadway
Excellent experience with RA Bennet in Broadway. Amelia, Emily and Isabella were always extremely helpful and responsive. Amelia has been especially helpful and kind working with my elderly Gran to sell her house as she has moved into a home. Thanks All!
Emma · 27 February 2026
★★★★★ 5/5
GoogleI have recently rented through RA Bennett at short notice due to a house purchase falling through. Lotti has been very helpful and completed all the paperwork in a timely fashion.
She likes to match tenants and landlords so everyone is satisfied.
I would certainly recommend them and use them again.
Catriona · 16 November 2024
Agent replied · 23 November 2024
Thank you for taking the time to leave us this great 5* review and recommendation Catriona. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJack and Lotti were amazing in helping me find my future home. Couldn’t recommend them enough if you’re in need of a very quick turnover
Alex · 8 September 2025
Agent replied · 8 October 2025
Thank you for your kind words! We are so glad to hear that Jack and Lotti were able to assist you in finding your dream home in such a timely manner. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI am totally delighted with the service that I received. The professionalism was impeccable. Particularly Jordan who was extremely professional and very helpful.
Raymond · 8 September 2025
Agent replied · 8 October 2025
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEve has been brilliant from start to finish, she has always kept us up to date and made the purchasing process as stress free as it could be even considering how busy they have been during these times.
Also a little mention to Caroline and a thank you for always being so friendly and helpful when ive spoken to her over the phone, it goes such a long way and we would not hestitate to use your agents in the future (hopefully not too soon as we want ro enjoy our new house)PositiveResponsiveness, Professionalism, Value
E · 23 October 2022
Agent replied · 22 October 2024
Thank you for your wonderful 5* review! I hope you have a great New Year! - Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI got excellent and prompt service from RA Bennett Worcester Dec 2020, Mr. Oliver was and is still of great help with my move in. Thank you & Godspeed!
Jan 2021 we had to move house due to renovation, RA Bennett was very supportive in the move, responding to reference swiftly and followed up to see how the application was going, they even offered to show us any house they get first before putting it out in the market. I would recommend and still deal with RA Bennett anytime. Thank you Oliver.
Omeyi · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOliver was just brilliant - in every single way. Pleasant, professional, courteous, an excellent communicator and reliable at all times.
I was acting on behalf of my extended family, who needed a rental property, that allowed pets, for when they relocate to the UK from South Africa, in a few weeks time. I met considerable negativity from other agents - partly due to the shortage of rental properties, especially one where the landlord will accept pets, also a view that they could not agree a letting until they had met potential tenants face to face. Oliver was outstanding - patiently sorting through any issues that arose from my family being out of the country. I am enormously grateful to him - having a new home for my family to move straight into is not just life changing for them - but enhancing too. Thank you Oliver - you are a real star!
Jane · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had nothing but good experiences with Ra Bennett. Lottie will always go out of her way to go the extra mile, regardless of what it entails. Oliver and Grace are super helpful, and everyone is always super welcoming and friendly here. I feel like the company takes genuine pride in doing the best job and will always look after you!
Bella · 9 December 2025
Agent replied · 23 December 2025
Thank you for your kind words about Ra Bennett! Our team strives to go above and beyond for each and every customer. Your satisfaction and loyalty mean everything to us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotTried ringing the Stratford branch and…
Tried ringing the Stratford branch and left multiple voicemails never got back to us. Rang another branch who we then booked a viewing for a property on Saturday 7th March at 12:15. We waited & no one showed up. Tried calling but could not get through. Have gone to find the property to make sure we were in the right place to then discover it has actually sold. Not sure why we had been booked in for a viewing or was not told that the property had been sold so the viewing was cancelled. Not the best customer service & would not recommend using them.
Customer · 8 March 2026
★★★★★ 5/5
GoogleIf I could give 10 stars I would. I cannot recommend their services enough when it comes to selling homes. James Turner and Caroline Preston were brilliant they kept me updated at all times. This is the second time they Sold a property of mine. They are very professional
and i absolutely 💯 % recommend RA Bennetts. Thank You Team RA
Bennetts
Julleen · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us a wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend using RA Bennett as your estate agent. They were my second agent, after a poor experience with a different agent. The sale of my house was not a smooth one, and they worked very hard to find a buyer and get it sold. Special shout out to Jordan, Julia, Sharon and Caroline!
Meg · 16 July 2025
★★★★★ 5/5
GoogleEve has been brilliant from start to finish, she has always kept us up to date and made the purchasing process as stress free as it could be even considering how busy they have been during these times.
Also a little mention to Caroline and a thank you for always being so friendly and helpful when ive spoken to her over the phone, it goes such a long way and we would not hestitate to use your agents in the future (hopefully not too soon as we want ro enjoy our new house)PositiveResponsiveness, Professionalism, Value
E · 23 December 2021
Agent replied · 22 December 2024
Thank you for your wonderful 5* review! I hope you have a great New Year! - Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.