Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleListed a home with them and they achieved 0 viewing in 6 months, the price if the house was agreed with them. From the start it showed their lack of interest with no regular communications and the only advice was drop the price. Would have preferred a realistic price discussion at the start.
Forget 0 viewing I'm not sure they even got an enquiry !
Al · 21 November 2024
Agent replied · 22 October 2024
Hello Al Di, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotExceptional Service
I cannot give a high enough rating for Emma and her team. Professional from the start. They have always been very polite and calming, even when things were a bit tough!!!. Emma worked tirelessly, even on her days off she was always there, she has been fantastic and gone over and above to get done before Christmas deadline. Thank you so much to you all. Merry Christmas.
Christine · 22 December 2023
★★★★★ 5/5
GoogleExcellent service, great communication, and very professional.
Caroline and her team were so helpful with the purchase of our property. I can not fault the service I received and highly recommend them to my friends and family.
O · 23 October 2023
Agent replied · 22 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotWarwick office amateurs
Referring to the Warwick office who come across as amateurs. They had one buyer for us at a substantial discount on the asking price and stopped sending anyone else over to view. I told them not to stop until we had a memo of sale but no. What's happened, the buyers have had to pull out because their buyers pulled out. Two weeks after supposedly getting the sale. Never again.
Paul · 16 September 2025
★★★★★ 5/5
GoogleHappy to recommend RA Bennett as long as they retain Lottie.
Service is about individuals and their excellence rather than a company. If they keep her employed they cannot go wrong. We have previously moved quite regularly with work and you can quite quickly separate the good agents from the bad - she's at the top of the tree. Cannot thank her enough for her time and flexibility to help make this a relatively stress free experience - Nice one!
Chris · 27 November 2023
Agent replied · 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll good, made the selling experience straightforward and pleasant. Have done all asked of them made sales adverts honest and attractive. Sold subject to contract quickly. Lottie great, so helpful and knows how, Jordan there for you. Definitely recommend.
Rob · 9 August 2025
Agent replied · 8 October 2025
Thank you for your terrific 5* review and for your complimentary comments Rob. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotCharged for tenant responsibilities
I am a landlord that was charged for a fuse replacement on an extractor hood in my property when this was the responsibility of the tenant. After many emails and incompetent responses from various managers, I have decided to write this review.
Mike · 22 April 2026
★★★★★ 5/5
GoogleRA Bennett were really good in helping us buy our first house. Caroline was brilliant and couldn't have done anymore to speed things along.
Samantha · 25 April 2024
Agent replied · 22 October 2024
Samantha Lawrence thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleProperty came up, we were so interested as it was what we were looking for in the area where we want to buy in regards of schools, I called straight away, 8 times for two days at different times of the day and nobody answered to book a viewing! Now it says it is sold, not even giving us chance to view and make an offer! We are not in the chain and are proceedable buyers, but they haven’t answered phone calls for 2 days! wondering if the property was sold to somebody they know, not even giving us an opportunity for viewing :-/ will be avoiding your firm from now on
GummyBear · 23 October 2023
Agent replied · 22 October 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Ethan for the great and professional service that was outstanding. We moved in well and keep it up.
Steven · 24 June 2024
Agent replied · 22 October 2024
Steven, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from Oliver, Dominique and Molly - great team who work together really well. Amazingly happy with my new rented property. Everything has been easy and straight forward during a process that can be stressful - moving house is never fun! lol.
Alexander · 23 October 2022
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotWe recently sold a property in Broadway…
We recently sold a property in Broadway through R A Bennet it was a difficult sale but made much easier with Emily and her communication, professionalism, and patience
Peter · 17 July 2026
★★★★★ 5/5
GoogleDominique was professional , efficient she knew what she was doing , kept me up to date throughout the process , she was so lovely, nothing was too much , she should get the best employee awards if you have one
Yvonne · 23 October 2022
Agent replied · 22 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with using Caroline and her team for the sake of our house. Good feedback on viewings and really helped us get where we wanted to be! 100% recommend.
Tasha · 21 March 2025
★★★★★ 5/5
GoogleBrilliant team! We were kept informed every step of the way. Very friendly and professional. Special thanks to Caroline for her tireless efforts for a smooth transaction.
Amanda · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
★★★★★ 1/5
TrustpilotTried to look at a property
Tried to look at a property, offered two and a half days in the week, and they had noone available to show me the property. Tried with the next week, same availability, still no one available. If you are marketing your property with them, and wonder why it is not selling, it's because it is impossible to view with them!! I'd chose another agent!
Martin · 7 August 2025
★★★★★ 5/5
GoogleEthan Tivey was very helpful and pushed that myself and husband could get the property we really wanted.
Rene · 26 March 2024
Agent replied · 22 October 2024
Thanks rene erasmus for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI received lovely service from them and Lottie was a great and pleasant person, she’s very sweet and understanding. Well done guys
Olubukola · 27 December 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 1/5
GoogleReally disappointed messaged them on Zoopla regarding a property in Tweed Close and left them a voicemail today and heard nothing. If I was selling my property with them I would be extremely disappointed and having had this experience wouldn’t even consider them now. If I wanted to buy or sell a property I would wonder how responsive they would be. From my experience they aren’t!😔
Tracy · 25 February 2024
Agent replied · 22 October 2024
Hello Tracy, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad such a good experience with these estate agents. All of them are so lovely, highly competent and made sure our move went as smoothly as possible. Big thankyou to Lottie, Ethan especially and we mainly dealt with them and they were amazing! I definitely recommend them not only are they good estate agents they are good people!
Saraiya · 24 July 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation Saraiya. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery friendly and helpful. Lottie was very informative the whole way through, especially as this was my first time renting
G · 27 December 2023
Agent replied · 22 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotProperty purchase
The whole team from the Leamington Spa branch where amazing, always polite and positive! Special thanks to Rachel Hatton (the branch manager), very competent and professional, who was doing her best to mediate with the vendors and push the solicitors (when needed). Also, Jason Dhesi, the financial adviser - his professional expertise helped us to find the best option, when purchasing our house. Thank you! 🙂
Mirela · 22 November 2022
★★★★★ 5/5
GoogleWe found our new home thanks to Gaby. No setbacks, no hassle.The whole team were very efficient and super professional! Quick responses, great service and a fabulous experience all round. We'are glad and satisfied with this great team! Highly recommended!PositiveResponsiveness, Quality, Professionalism
Joanna · 23 October 2021
Agent replied · 22 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCaroline and her team provided an outstanding service whilst selling our property. Their communication throughout the whole process was exemplary. Thank you
Sue · 23 October 2023
Agent replied · 22 October 2024
Thank you Sue for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.