RA Bennett & Partners Worcester Sales reviews

★★★★★ 5/5

Google

Thank you so much to Julia for helping me find this beautiful flat . She has been so helpful and attentive to all my requirements. Julia is very professional and very knowledgeable. Thank you to the team too

Celia · 15 December 2024

★★★★★ 5/5

Google

We first came to deal with RA Bennett when there was a property on the market that we fell in love with, sadly our offer got declined and we were left searching again in the extremely busy market - thinking we would never find anything like the original again! A few weeks later, Eve called me to say that they had a property coming on the market that was similar to the previous, there wasn’t any photos so I was dubious as to whether we would even like it, my partner and I went to view, where Sophie showed us around and we fell in love. We immediately put in an offer and thankfully it got accepted! We are near the end of our purchase process now and can’t thank Eve & Sophie enough for all of their hard work, they have been there to answer any questions we’ve had and always only an email away. There have been a few bumps in the road with this purchase (by no means of anything to do with the efficiency of the estate agents) and Eve has done her upmost best to help us overcome the situation, fast and smoothly. Thank you Eve for making this process a walk in the park from your end of things and hopefully we will be in our new property in the next couple of weeks!PositiveQuality, Professionalism

Olivia · 23 October 2021

★★★★★ 5/5

Google

We cannot recommend RA Bennett highly enough. We have just sold our home through them, and from the first contact, we have been impressed. Caroline is incredibly efficient and knowledgeable about the local housing market and the house moving process in general. We were kept well-informed at each stage. When we were initially deciding between the 5 estate agents that came to value our property, RA Bennett stood out because of the excellent communication between Caroline and her staff; we felt we would be dealing with a small team who would know our house and situation well, and this turned out to be the case. They were always ready to answer any queries with regards to our sale but also to advise on our onward purchase. Thank you Caroline, Jak, Eve and Sophie for your hard work. We will continue to recommend you to others.PositiveResponsiveness, Professionalism

Sarah · 23 October 2021

★★★★★ 5/5

Google

Ethan and Lottie were a huge help in securing our latest rental property, they were always friendly and prompt with responses and kept us in the loop as much as possible. We even received a welcome package on arrival with some great offers, would highly recommend!

Josh · 24 July 2024

★★★★★ 5/5

Google

Caroline and the team in the office always go above and beyond to give excellent customer service. Transparent and clear through out the whole process thank you very much to all he helped along the way

Sam · 18 December 2024

★★★★★ 5/5

Trustpilot

We bought a property through RA Bennett…

We bought a property through RA Bennett Worcester and can honestly say that Caroline was absolutely amazing. She kept us up to date every step of the way, she was professional, informative, caring and so supportive in those troublesome tense moments of house buying. I would thoroughly recommend RA Bennet and their staff for buying a flat and the tricky process of leasehold administration stress!! A special shout out to James also whose joy at us finding the right property was fabulous.

Shelley · 22 May 2024

★★★★★ 5/5

Google

Ethan has been extremely helpful in assisting us with securing our first rental home together. It has been a really smooth process from start to finish with RA Bennett as they have really helped take the pressure off us. Thanks again!

Catalana · 24 July 2024

★★★★★ 5/5

Google

Thank you to RA Bennett for their support in selling my property. Their Perfect Launch package created huge amounts of interest and lead to the acceptance of a great offer quickly and easily. Caroline was in contact every step of the way and helped to guide me through the sales process - thank you.

Kerry · 23 October 2023

★★★★★ 1/5

Google

Want to be told you need a guarantor 2 days before moving in? Want to be wrongly instructed on how to use built in appliances? Want to have it kept a secret that there's only one internet provider you can use in your apartment? Want to have an incomplete inventory? Want to have the reported damages that were there before you moved to be taken off your deposit? Want any information you asked for to have to be asked for twice EVERY time? Want someone showing up every couple months to check the place at their will and then get charged for not being there? Want to deal with a team of people who have no idea what they're doing 80% of the time? Then R A Bennet is for you!

Peter · 24 October 2019

★★★★★ 5/5

Google

We have recently worked with Lotti whilst moving out of our property. Lotti went above and beyond to ensure we had enough time between viewings and answered any questions we had whilst we moved out of the property. We would highly recommend working with Lotti.

Lewis · 26 March 2024

★★★★★ 5/5

Google

We visited RABennet to see Dean Russell, mortgage consultant for countrywide. He initially stayed late to see us as due to work commitments we were unable to get there during normal office hours. Dean remained just as dedicated, friendly, reliable and professional throughout the 10 months that we dealt with him. It was a complicated sale and the purchase wasn't much easier, but Dean was on hand throughout supporting and fighting our corner for us. He gave sound advice and went above and beyond what he needed to do. We couldn't have asked anything more of him as he delivered every step of the way. We recommend Dean to anyone looking for a mortgage and look forward to seeing him again in 2 years to remortgage.

Debbie · 24 October 2018

★★★★★ 5/5

Google

Fantastic! Dean Russell is an amazing Mortgage Advisor, he explained everything very clearly and was patient with all our questions as first time buyers. Dean has a natural ability to put you at ease whilst taking you through the process and ensuring everything is understood. Thank you so much!

Rozhanna · 15 April 2025

★★★★★ 5/5

Google

Caroline and her team did such a fantastic job in selling our house. There were a few hiccups along the way but Caroline had her foot on the pedal at all times, right through to completion. Thank you so much for all of your hard work.

Karina · 23 October 2023

★★★★★ 1/5

Trustpilot

The worst letting agents about

Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.

Sarah · 19 August 2023

★★★★★ 1/5

Trustpilot

Let's put it down to it being a bad day........

Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma 😂😂

Jessica · 11 August 2023

★★★★★ 5/5

Google

Excellent service, friendly, approachable and professional. Caroline and her team were so helpful and professional. I was able to trust they had my back. I can not fault the service I received and would not hesitate to highly recommend them to my friends and family.

Rose · 23 October 2023

★★★★★ 5/5

Google

Dominique was absolutely brilliant conducting our move this May 2022. It was a stressful time for us and she was so attentive and on the ball from beginning to end ! Thankyou for making the transition as smooth as possible, we are so happy in our new home ! I would highly recommend RA Bennett's !

Natasha · 23 October 2022

★★★★★ 1/5

Trustpilot

Here is my letter to RA Bennett:

Here is my letter to RA Bennett:Dear Sirs,Re: Termination of Contract 3 The Fairways, Leamington Spa, CV32 6PU.I consider myself very patient and have tried at every juncture to understand that the house was newly renovated and that a few teething problems might exist; but it has gotten to such an extent that even I could possibly put up with the problems.1. For three to four days, no hot water anywhere. (I went to stay at a hotel in Leamington Spa, and have the receipts as proof). I checked that the boiler and thermostat were working correctly, I checked that both had a supply of gas and power, but nothing. I eventually researched online, found a tutorial video, and started to shut down everything, switch off gas and electric, the reset the boiler. After two attempts I heard a loud bang and the pressure jumped to 4 bar. I switched it off, as I was concerned. I sent you (as agent) pictures of the system and the pressure gauge. After a few more attempts fiddling with valves, I managed to get it working a few days later.2. The double electric sockets in the hall do not work. I sent a photo of the offending sockets to you as agent.3. Once I had hot water, I stepped on the shower tray to have a shower, all of the grouting on the ceramic tiles fell into the shower tray. The tray was not attached and waterproofed by silicone but by grout. This obviously meant that water would run onto the floorboards and floor below. I sent you photos of the grouting in the shower tray. Your plumber who came to fix the problem made the marks in the bathroom, after treading through with dirt boots too. 4. There is a serious damp problem on the stairs on the landing (third, fourth stairs). It has spread to both walls. Considering this is a new property, it obviously means either leaking pipes behind the wall, or water invasion from the roof. I have sent you pictures of the offending areas.5. Upon using the toilet in the main bedroom it flushes boiling hot water! The cistern has condensation on the outside due to the heat of the water. The cistern is enclosed behind the ceramic tiled wall and there is no access to it. So the ceramic tiles will need to be pulled off to work on it, rendering the main bedroom useless for a week, and workmen traipsing in and out of the upstairs space. Alos can you imagine the cost!6. I was woken one morning by a loud knocking on the door, it was a planning official from Leamington Spa Council. He was quite agitated and was telling me how long he had been trying to inspect the property. He asked entry, (showed me his credentials), to inspect the “new gable” area. I let him in. He went upstairs and measured the bathroom window in the main bathroom, he said it was “too low” and did not conform with planning regulations and left.7. I received 4-5 phone calls asking when would be convenient for the surveyors to come along and value the property for my mortgage. I told them I had not applied for a mortgage and certainly had no intention of buying the property. He stated that he “had a mortgage application for me personally” and obviously needed to value the property. Most recently, this has now changed to another company called e.serv contacting me for a survey.I have tried my hardest to put up with the constant stream of problems, but I am well aware that with a possible planning issue and needing the toilet cistern to be connected to cold water (and the resulting work on the bathroom wall); I am once again going to be subject to a series of upheavals.I have actually lived in the property for 5 days ()but spent over £7,000 so far, and spent a great deal of time in hotels (happy to produce receipts). To be very honest, I should be suing him for the return of my rent too.I have purchased a lot of new equipment for the house, all of which is now sitting in storage until I find a new place. I discussed the brand new king size bed that I had purchased for £500, and could have taken it or left it. The audacity of the photos suggesting the cardboard boxes are mine, when I complained about them to Bennetts, the building materials left in the garden and under the stairs, the scuff marks, when I never lived in the property (it was your workmen). I am getting to the point whereupon I will take action. I do not appreciate the sly and dishonest way photos have been used to attempt to suggest that I am responsible for ANY of this.

James · 30 June 2023

★★★★★ 5/5

Google

Would highly recommend. As first time buyer's the whole journey can be quite daunting. This however wasn’t the case with the help of Caroline and the team who were there to answer any queries every step of the way. Would highly recommend.

Dan · 27 November 2023

★★★★★ 5/5

Google

Trying to find somewhere to rent for the first time was a lot harder than expected, especially being a young couple with a dog. Contacted R A Bennet and was amazed by the customer service that was provided. Within a month we had found the perfect home and everything went much more smoothly than expected. We dealt with a young women named Lotti who was absolutely amazing and an absolute credit to the company, she was extremely friendly and professional and took a lot of stress away from us. When it came time to collect the keys, a gentleman named Ethan helped us finalise any small details and paperwork and was an absolute pleasure to deal with. From someone who has spoke with many estate agents, this is by far the best company around and would 100% recommend if you are looking for somewhere. Thanks to the whole team for their hard work over the last month! Callum Morris

Ryan · 25 May 2024

★★★★★ 5/5

Google

We had a very good letting experience with LA Bennett. Dominique was our agent from start to finish and was amazing during the whole process. She was friendly, professional and had excellent communication and made everything easy and stress free. She has made sure that I will recommend LA Bennett to friends and family.

Chris · 23 October 2022

★★★★★ 5/5

Google

Caroline Preston was always really easy to reach and very informative. Obviously it was a difficult time purchasing the house during the pandemic, but she managed to keep us updated every step of the way and get things quickly in motion once the restrictions were lifted. Nothing felt like too much trouble and she was always very friendly and professional.PositiveResponsiveness, Professionalism

Liz · 23 October 2021

★★★★★ 4/5

Trustpilot

Great help in getting the apartment rented.

Ellouise and Jessica have been very helpful in finding a tenant for my apartment which I was unable to sell. Ellouise especially has done everything she can to get it rented. I was fortunate in having a very good tenant previously and hope the new tenant will be as good. There does seem to be an issue with losing keys as noted by someone else.

Ralph · 5 December 2025

★★★★★ 5/5

Google

Big thanks to Caroline and the team for your professionalism, diligence and focus whilst selling 2 properties of mine. The service as always is exceptional and I would recommend them to anyone who is looking to sell a property.

Richard · 23 October 2023