Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotSOLD THE WRONG HOUSE!!!
My daughter was buying her first house, a new build and RA Bennetts, Evesham were the appointed agents. Firstly, they didn't like the fact that we appointed our own mortgage adviser rather than use theirs, but I have NEVER experienced this..................they sold us the WRONG HOUSE!!! Yep we viewed the same house twice, and were shown the show home....never did anyone ever tell us we weren't buying that plot but the house next door instead. It got to the solicitor stage before it was picked up. Having looked through the windows of the house she WILL purchase (still to be finished) The kitchen spec is different, the tiles are different, the layout is in reverse. We've never been inside the house that she will ultimately own!
Joanna · 30 March 2020
★★★★★ 5/5
TrustpilotThoroughly recommended. Evesham's best agents
Can highly recommend Jenna and the team at the Evesham RA Bennett office. They worked tirelessly to sell my late-father's house and found buyers really quickly. They dealt with a really quite horrible initial buyer with patience and grace, and immediately found me another when that buyer pulled out. Their communication was excellent at all times and I was always kept in the loop, and despite being located 120 miles away in London, I always felt like everything was under control. They are refreshingly genuine and don't lapse in to 'estate agent speak' or indulge in the usual blathering you get from some agents.Great stuff.
Amanda · 4 May 2019
★★★★★ 5/5
GoogleCaroline Preston was so helpful all the way through my house purchase, really happy with RA Bennett, would recommend.
Scott · 23 October 2023
Agent replied · 22 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner have just moved into our dream starter home thanks to Jack and we couldn’t be happier.
Callum · 3 April 2025
★★★★★ 5/5
GoogleAs first time buyers, we were very unsure of the process to buying a house but Caroline put our minds at ease straight away and guided us through the whole process. She always communicated with us and ensured we understood every step.
Isabella · 5 January 2025
Agent replied · 12 January 2025
Hello Isabella, thank you so much for your wonderful 5* review! We're thrilled to hear that Caroline was able to guide you through the process and make your first home-buying experience a positive one. Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleVery friendly and efficient staff prepared to go the extra mile
Stefan · 9 December 2025
Agent replied · 23 December 2025
Thank you so much for your kind words! Our team takes pride in going above and beyond for our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotRA Bennett in Broadway
Credit where Credit is Due goes the saying! Simply, in our experience RA Bennett are the most proactive and professional firm of estate agents we have dealt with. We have sold 4 properties through them in the last 20 years, both here in Broadway and Blockley nearby. Mandy Headington and her very able team at Broadway handled an extremely difficult leasehold property sale for us. We were regularly contacted and informed of progress each step of the way, and after many nail biting weeks of this protracted conveyance, due mainly to leasehold complexities, they brought the process to a most satisfactory conclusion. When considering appointing an estate agent, we would more than recommend approaching the Broadway office. Our thanks goes out to Mandy, Abby and Louise.
Anthony · 6 November 2017
★★★★★ 5/5
GoogleWe purchased a property in 2015 from this branch of estate agents with the long term plan to rent initially and then move to be near family. Staffed by young enthusiastic people we had very efficient and helpful service throughout the buying process with excellent financial and legal services provided in house. Special thanks to Daniel Farley who also helped remortgage my sons house. Also a big thank you to all the lettings team who did a fantastic job advising us, marketing and letting the property.
Sue · 25 October 2015
★★★★★ 5/5
GoogleFantastic experience applying for property through this agent , Oliver was extremely helpful and always on hand for questions and property updates. My partner and I would definitely recommend this company and are really happy with our new flat.PositiveResponsiveness, Professionalism
Samuel · 23 October 2020
Agent replied · 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotAbsolutely awful company
Absolutely awful company. Rented my house with them, nothing but issues on their end. They lost keys, gave wrong dates for appointments, didn't carry out checks on time and still after several months have had no reply about deposit returns. Avoid!
Peter · 2 December 2025
★★★★★ 1/5
TrustpilotXenophobic rude liars
Xenophobic rude liars. After respectfully contacting them because we were interested in a property advertised on rightmove, Oliver replied to us asking for salary references and additional information, we provided all the necessary details and he said that they’re waiting for the tenant’s confirmation to organise a viewing. Few days have passed and we still hadn’t heard anything from them so I decided to call them and ask if there’s any progress - I just said my name and he hung up. I really hope that their white privileged *** go bankrupt.
Teodora · 30 July 2024
★★★★★ 1/5
TrustpilotNon stop badgering
Desperate for business - or just really, really stupid: non stop phone calls despite selling house ( luckily with a proper estate agent ) over a year ago.. AVOID
Gregory · 25 February 2026
★★★★★ 5/5
GoogleA great team, personable, diligent and made us feel that they are on our side. They navigated us through the complexities of selling a property at a time when we were not firing on all cylinders, and they got us a great deal in the process. We were kept constantly up to date and they are highly recommended by us.
Chris · 23 October 2023
Agent replied · 22 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePurchased a property through RA Bennett and they are very responsive and friendly. Highly recommended and special mention to Eve who was beyond helpful!
John · 23 October 2022
Agent replied · 22 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThe Warwick Office of RA Bennett
The Warwick Office Manager is a disgrace … You call to advise that the property details are put onto Right Move incorrect, not only room by room but spelling mistakes, to be told sorry we cannot reach your expectations so goodbye …
Natalie · 13 November 2023
★★★★★ 5/5
GoogleWe had the best experience. They were so lovely & processed our application within a day.
Emily · 9 August 2025
Agent replied · 8 October 2025
We are thrilled to hear about your positive experience with us! Our team takes pride in providing excellent service and we are happy to have processed your application quickly. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been very happy with the service we have recieved from the Worcester office. Especially the professional way in which Dominique has conducted herself during a very difficult dealing with a tenant. It was noticed by her manager and ourselves at the time, that she had the patience of a saint and became the only person who could deal with the people involved! A very valuable member of staff.
Ed · 23 October 2022
Agent replied · 22 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur property was sold quickly, and Caroline Preston was really helpful with pushing the completion date through. Great service. Thank you!
Caroline · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a great service received from Caroline and James in advertising and arranging viewings to sell a house, just had confirmation that contracts are exchanged. Thankyou for a really professional approach and advice which kept me up to date with every step along the way. Will definitely come back to you again in the future.
Peter · 27 November 2023
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAwful service, took 7 weeks to return my deposit, do not answer phone, do not return calls when you leave a message, only reply to e-mails sporadically. Allow viewings and landlord into property to carry out maintenace before the check out report has been carried out.The poor service is blamed on Covid but after reading other reviews the same problem has been going on for over 2 years! Totally unprofessional and need a complete overhaul of end of tenancy procedures.NegativeResponsiveness
Marie · 23 October 2020
Agent replied · 22 October 2024
Hi Marie, Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe instructed RA Bennett as estate agent to sell our apartment in Worcester. We were overjoyed that RA Bennett managed to sell our apartment within 5 days of advertising the property. We were kept regularly updated about enquiries, viewings, interest and prospective buyers. Prior to this, the staff showed exceptional standards of professionalism and responsiveness, when dealing with the on-boarding process. We felt confident and assured that RA Bennett would sell this property - and they did! At all times we were made to feel like priority clients. We really would like to thank everybody at RA Bennett in particular; Jak, Eve & Caroline who we dealt with personally and were amazing throughout the entire process. First class service. We would strongly recommend.PositiveResponsiveness, Quality, Professionalism
Bushwackers · 23 October 2020
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI am not a person who is generally moved to write reviews. However, the support, service and fabulous attitude of Lottie and Caroline in lettings and sales are so above and beyond that I had to leave a review. I cannot recommend their work highly enough. Thank you for all the advice and specialist knowledge!
P · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHandled with a lot of care and consideration, gave time and energy into making sure everything was okay. Jack and Lotti help make it feel very personal, which made the transition from not renting to renting feel very natural.
Matthew · 23 August 2024
Agent replied · 22 October 2024
Thank you for your 5* review Matthew. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust secured my first property with R A Bennets and couldn’t be happier. This is the first time myself and my partner have ever ventured onto the letting ladder and it’s been very daunting. Ethan and Lottie where both incredible helpful, personable and knowledgeable in helping us. Wouldn’t hesitate to go back in future.
Hamish · 23 October 2023
Agent replied · 22 October 2024
Many thanks for your marvellous 5* review Hamish. Best wishes, Lucy, Customer Relations.
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