Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRunning to a quite tight deadline to re-home my mother, from the initial meeting with Freya at the property, to the day of moving her in, the service provided was excellent. Freya was very helpful and worked hard to meet the deadline for me and we made with some days to spare.
I would be more than happy to recommend Frey and RA Bennett.
Thank you!
Miguel · 23 August 2025
Agent replied · 22 September 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe as a family, cannot thank Emma and her team at RA Bennett (Stratford Upon Avon) enough. Their professionalism, efficiency and empathy made a very daunting task, so easy. My late fathers property was marketed within 5 working days from instruction, we had 6 viewings within a few days, received 4 offers and completion within 11 weeks. Emma and her team provided weekly updates, always returned my telephone calls, lots of reassurance and nothing was too much trouble. Keep doing what you do ladies, you are a credit to the industry.
Sara · 24 August 2024
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and thanks for your kind words Sara! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a very lovely experience with RA Bennett purchasing my first property (stratford-upon-Avon branch) I dealt mainly with a Lauren Osbourne and Becca from this branch. Both were incredibly lovely so well informed and really personal in their approach with me. They guided me throughout the whole process and were always available if I had questions. The turn around was very quick which was what we were hoping for and the team really supported us from start to finish. I cannot recommend them highly enough.
Aoife · 25 July 2024
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and recommendation Aoife! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with RA Bennett and their outstanding agent, Taylor. I must say, the service I received exceeded all my expectations. From the very first interaction, Taylor demonstrated exceptional professionalism and a genuine willingness to assist. What truly stood out was the friendly and approachable manner in which Taylor conducted every interaction. They were always available to answer my questions, no matter how small, and went above and beyond to ensure I was comfortable throughout the entire process. Their customer service is top-notch, always patient and attentive, making me feel valued as a client.I highly recommend RA Bennett and especially Taylor for anyone looking for a seamless and pleasant rental experience. Their dedication to providing excellent service and their friendly demeanor make them a standout in the real estate industry. Thank you, Taylor, for making this such a positive experience!
Nimani · 25 June 2024
Agent replied · 23 October 2024
Hi Nimani Amarakeerthi, thank you for sharing your wonderful experience with Taylor at RA Bennett. We are thrilled to hear about the exceptional service you received and how Taylor went above and beyond to assist you. Your recommendation means a lot to us. Thank you for choosing RA Bennett! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently worked with Connor and Freya to rent out our three-bedroom semi-detached home.
From the initial consultation to the final paperwork, they were professional, attentive, and knowledgeable about the rental market.
Their combined efforts resulted in finding reliable tenants quicker than we could have imagined.
I highly recommend Connor and Freya for anyone looking to rent out their property. Their dedication and expertise truly made the experience seamless and stress-free.
Kay · 25 October 2024
Agent replied · 8 November 2024
Hi Kay,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Connor and Freya made the process of renting out your home seamless and stress-free. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleConnor and Freya were both honest, efficient, and really friendly during the process of us securing a rental property with RA Bennett. They were responsive, and they always had a solution. I’ve really enjoyed renting with RA Bennett so far!
Scarlett · 22 September 2025
Agent replied · 8 October 2025
Thank you so much for your amazing review! We are thrilled to hear that you had a positive experience with our team, and we are dedicated to providing excellent service to all of our customers. It brings us joy to know that you are enjoying your rental property with RA Bennett. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to express my gratitude to the RA Bennett team, especially Taylor and Freya, who have been very kind and helpful throughout. This is the second home arranged for me through RA Bennett and I am pleased to say that I am very satisfied so far. Hopefully I won't need to look for another home in the near future, if so, I will definitely be asking for RA Bennett's help.
Highly recommend!
Krisztina · 26 May 2024
Agent replied · 23 October 2024
Thank you for your kind words, Krisztina Bella Péntek! We are thrilled to hear that Taylor and Freya provided you with excellent service. We appreciate your loyalty and recommendation. If you ever need assistance in the future, we'll be here to help.
★★★★★ 2/5
GoogleInitially impressed by the team in Stratford. They were efficient and responsive throughout the letting process. Our property was advertised for less than a day before finding multiple applicants to choose from. That said, both tenants and landlords were mislead by inaccurate communication from Bennetts. Hopeful that these hiccups could be overcome by the landlord and tenant working together I continued into a tenancy relationship.
I’d hoped this would be a long term arrangement but within 6 months it became clear this was not a sustainable property/tenant matchup.
It's beyond frustrating to deal with RA Bennett. The local office hands you over to HQ. There you’re just a name in a landlord database interacting with a rotating admin team. By the time you have a human to deal with any situation you’re handed over to a new name and have to start again.
Despite my tenants leaving my property in an atrocious condition and causing thousands of pounds worth of damage RA Bennett set them up with another landlord.
My advice to potential landlords: be very, very demanding about screening tenants because RA Bennetts will not be.
Also, don’t be deceived by the 10% commission quoted. There are a plethora of non optional monthly fees on top of that which raise that %. More like 12/15% in reality.
Jon · 24 October 2025
Agent replied · 23 October 2024
Thank you for your great review and thank you for your feedback which I have passed onto the branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDal Bains and Megan Long have been incredible. We needed to move asap and found a beautiful affordable flat. Megan showed us around and was very enthusiastic for us, even contacted me on her day off around Christmas to update me. Dal was able to spot a couple things he could help speed up and got in touch straight away, throughout the day he kept us updated and informed us our next step to ensure efficiency. At 6pm (an hour after he was due to finish!!) He called with all brilliant news, he managed to get everything done and we got the tenancy agreement signed. Dal really went above and beyond at every opportunity, and Megan made a
massive effort for us from the moment she greeted us at the viewing. Getting the application in on the 23rd Demember and being ready to move in at new years has been just amazing. Thank you so much to you both!
Philippa · 24 October 2023
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA really excellent service from Dal Bains and Megan at Bennett's. Everything was done quickly and professionally and we actually completed the letting process in 24 hours, once I'd identified a property that I wanted to rent.
Dal was also a huge help in that he prepared everything and minimised my own admin to two brief visits and an online form. He resolved every problem and he was also warm and empathetic, understanding that the process feels stressful for the person renting.
Megan has continued the service. Everything is resolved quickly and effectively with minimal disruption to normal life.
It's made the whole process a pleasure and I have moved into a property that I really like, in an area that I like.
Tony · 24 October 2023
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleLike many people I didn't have a very high opinion of estate agents but when my Dad chose Bennetts to sell my parents' house, I was impressed straight away by Emma's efficiency, integrity and kindness. Lauren and Claire were also good. We were pleased to get offers in quickly and to secure buyers. My only criticism would be that communication with us was sometimes patchy and it sometimes felt like individual members of staff were not talking to each other and passing information on.
Katharine · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great review and your feedback which has been passed onto the team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently purchased our first home through RA Bennett’s and had a great experience. We were firstly shown the property (along with a few others) by Lauren who was very friendly and informative and was always on hand to answer any questions throughout the sale as well as initially helping us to find a suitable property. Emma ensured everything went smoothly and kept us up to date with where we were in the process. We also used Rob for our mortgage, he was definitely the most thorough and reliable broker we found after visiting a few in the local area. Rob was the only one we found that discussed all costs involved with the house buying process up front (super useful as we were first time buyers). He found us a great deal and even managed to beat this just before completion! He was on hand at all times for all of our questions (I had a fair few!!) which was very reassuring and took away any stress or uncertainty from the process. Overall our experience with RA Bennett’s was nothing but positive, I would definitely recommend their services to anyone!
Mya · 24 October 2023
Agent replied · 23 October 2024
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’re currently selling our property through RA Bennett with Emma and her team and they have been and continue to be fantastic! Their communication is great, ensuring both myself and my partner are kept up to date with everything happening throughout the process. We really feel looked after and valued and they’re so happy to answer any questions (even the ones you might think are stupid!). Not only have the been so fantastic in selling our property but they are doing everything they can to help us find a property to buy and even giving us a helping hand if we’ve seen something of interest with a different agent. Emma is so knowledgeable and gives such genuine and honest advice, it’s clear the whole team are experts at what they do. We would highly recommend using them as we can’t imagine anyone better to help you on this buying/selling journey.
Emma · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was always a pleasure to deal with Emma and Lauren throughout our sale! We bought our first home through RA Bennett and chose them again to sell for us due to a great service previously.
The whole process was smooth and very efficient (we sold within 5 days!!!). If we had any questions Emma and Lauren were always on hand to help and cared about our worries! My husband and I would definitely use RA Bennett again in the future! Thank you so much ladies!
Alice · 24 October 2023
Agent replied · 23 October 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy boyfriend and I have recently bought our first home through RA Bennett and we couldn't be happier!! The whole process was quick and faultless, Emma was very helpful and committed to making the purchase go through as quickly as possible. We went to view the house in July, got the offer accepted on the same day and we're moving in at the end of September! We have viewed many houses in Stratford through all estate agents but RA Bennett has been by far the most professional and honest one.
Thank you so much for making our dream come true!
Paola · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Freya and Connor from the Stratford team for the great service. We moved from one rental property to another, we had great communication all through and after to make sure the move went as smoothly as possible. Thank you 😊 …
Angela · 17 April 2025
Agent replied · 8 May 2025
Thank you for your kind review! We are so glad that Freya and Connor were able to provide you with exceptional service during your move. We strive for clear communication and a smooth transition for our customers. Thank you for choosing our branch. 😊 Kind regards, Lucy, Customer Relations. …
★★★★★ 5/5
GoogleSecuring a buyer for a property and going through the process of selling is always a stressful time, but Emma Franklin and her team at the Stratford Upon Avon office have been helpful and efficient throughout. They have kept us fully informed at all stages. I would definitely recommend using this team to sell a property.
Rachel · 24 November 2024
Agent replied · 8 December 2024
Thank you for your thoughtful 5* review and recommendation Rachel! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional Service.
I cannot give a high enough rating for Emma and her team. Professional from the start. They have always been very polite and calming, even when things were a bit tough!!!. Emma worked tirelessly, even on her days off she was always there, she has been fantastic and gone over and above to get done before Christmas deadline. Thank you so much to you all. Happy New Year to you all.
Christine · 27 January 2024
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review. Happy new year and best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust let my 1st property and chose RA Bennett to help me. They help explain what I needed to do in order to rent the property out and often check back to see how things were going . Once I had it ready they found a tenant for me within 10 days . All process was so smooth. Taylor and Freya were so helpful .
Jimmyboy's · 26 May 2024
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBRILLIANT and DEDICATED
I can't fault R A Bennetts Broadway we have received a super professional, polite and excellent service from the team. We originally went on with an online agent, big mistake. After having met Amelia at Bennetts and giving her a run for her money with questions as to why should we engage you, we were highly satisfied with all her answers and have been absolutely delighted and reassured as to the support the whole team provide. Straight talk and a passion for selling dedicated to the buyer. This team are on it, did all my viewings and maintained a highly professional calm approach. Joe was great with viewings, friendly, professional, cheerful and provided regular weekly feedback to us on how our property was doing and made suggestions for keeping it fresh. Always obliging. And finally Emily has been brilliant in conducting the viewings also, calm and professional at all times, Emily has facilitated getting us over the final hurdle from the initial offer, to keeping us efficiently informed every step of the way and being the liaison between us, the buyer and the solicitors without delay. Truly brilliant and knowledgeable. I thoroughly recommend the Broadway team and I have previously been an advocate of online selling before but not now, this team really have earnt their fee. They work hard, are driven, down to earth and very nice people. Thank you for everything you have been AMAZING!
P · 10 February 2025
★★★★★ 5/5
TrustpilotExcellent experience with RA Bennet in Broadway
Excellent experience with RA Bennet in Broadway. Amelia, Emily and Isabella were always extremely helpful and responsive. Amelia has been especially helpful and kind working with my elderly Gran to sell her house as she has moved into a home. Thanks All!
Emma · 27 February 2026
★★★★★ 5/5
GoogleI can't thank the Connor, Freya, and the amazing team at RA Bennett Stratford-upon-Avon enough for their outstanding support in helping me move in so quickly! From start to finish, they were incredibly professional, efficient, and kind.
What really stood out to me was their commitment and responsiveness, everything was handled smoothly in just a few days, which made what could have been a stressful time feel completely effortless. The entire team went above and beyond to ensure every detail was taken care of.
If you're looking for an agency that truly cares and delivers with excellence, I highly recommend RA Bennett. Thank you again for making my move so seamless and stress-free!
Bimani · 6 August 2025
Agent replied · 8 October 2025
We are thrilled to hear about your positive experience with our team at RA Bennett in Stratford-upon-Avon! Our priority is to provide exceptional service and make the moving process easy for our customers. Thank you for your kind words and recommendation. It was a pleasure working with you! #RABennett #stratforduponavon #exceptionalservice Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you to the whole team at RA Bennett, especially Emma, Lauren, Becca & Rob.
They have made the whole process of selling & buying our next home a smooth faultless process.
They kept us updated throughout the whole process and answered any questions we had promptly & professionally.
We would definitely recommend RA Bennett to anyone and we will certainly use them again in the future.
Jess & Luke
Jess · 28 November 2023
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently been liaising with Becca at RA Bennett’s. We have been looking for properties for over a year and have dealt with several agents. Becca in our eyes has been the incredibly professional, polite, well organised, most communicative agent we have come across. She has the innate ability to look at our requirements as a family and has shown the ability to guide us to the right properties. Thanks Becca.
Rani · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this fantastic 5* review. Best wishes, Lucy, Customer Relations.
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