Trusted Agent profile · Cheltenham

RA Bennett & Partners Cheltenham Sales reviews

4.1

★★★★★ Great

226 reviews across 2 platforms

7-9 Bath Road, Cheltenham, GL53 7HG, GL53 7HG

RA Bennett & Partners's office in Cheltenham, at 7-9 Bath Road, is rated 4.1 out of 5 across 226 reviews on two platforms, including 159 Google reviews rated 4.7.

Google logo

4.7 / 5

159

Reviews on Google

This office

Trustpilot logo

67

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

I had the loveliest experience with a viewing with Ellouise Dix at RA Bennett, not only was she very friendly but so helpful and informative. Answered any and all questions I had in detail and reassured me with any queries I had. I really enjoyed the conversation we had and she was very helpful in the application process. Overall made the process of viewing properties so much easier and enjoyable, so thanks so much Ellouise! Julia Przytula

Julia · 24 October 2025

Agent replied · 22 October 2025

Thank you for taking the time to leave such a kind review, Julia! We're thrilled to hear that Ellouise provided such a wonderful and informative experience during your viewing. It's our goal to make the process as easy and enjoyable as possible, and we're so glad she was able to do that for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Was very happy with my experience with RA Bennet. Daniel was patient with me and would chase updates and keep me informed. And even when things out of their control did go wrong, the team would come up with and chase solutions. Very good experience

Yasmine · 17 February 2026

Agent replied · 17 April 2026

Thank you for the wonderful review! We are thrilled to hear that you had a great experience with us and were impressed with our team's dedication and problem-solving skills. We truly value your business and appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I found India so helpful. She was very knowledgeable and helpful. Not only was she very professional, she was happy and a pleasure to deal with. She explained everything we needed to know about selling our home. A credit to RA Bennett thanks Alison Adkins

Alison · 17 January 2026

Agent replied · 17 April 2026

Thank you for your kind words, Alison! India is an exceptional member of our team and we are glad to hear that she provided you with exceptional service. It was a pleasure working with you and we wish you all the best in selling your home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

"I can't thank Ellouise and Terri enough for helping me find my dream home! From the very beginning, they were attentive and genuinely cared about what I was looking for. Their knowledge of the market and dedication to ensuring I was happy made the whole process a breeze. I felt supported every step of the way, and I truly appreciate their hard work. If you're looking for agents who will go above and beyond, I highly recommend Ellouise and Terri! I'm absolutely thrilled with my new place!"

Elizabeth · 20 November 2024

Agent replied · 11 December 2024

Many thanks for your fantastic 5* review and recommendation Elizabeth. I will of course pass on your kind hearted words to our Cheltenham branch. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic team, Eloise and Jessica were a great duo, really helped us with a very tight deadline and got us moved in within less than a week after viewing the property! Definitely the place to use if looking to rent, always in communication to keep us informed along the whole process! Absolute legends.

Nick · 15 September 2025

Agent replied · 22 September 2025

We are thrilled to have helped you with your move, and we appreciate your kind words about our team members! Our goal is to always meet tight deadlines and keep our clients informed every step of the way. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you to Katie for all her hard work and patience with the sale of our house. Katie went above and beyond and never gave up! Thank you Katie, we really do appreciate everything you did.

Nikki · 17 January 2026

Agent replied · 17 April 2026

Thank you so much for your kind words! We're grateful for the opportunity to help you with the sale of your house. It was our pleasure to work with you, and we're thrilled that Katie's hard work and dedication paid off. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We moved into our property around three weeks ago now, so a review for India is much overdue. She was prompt to act throughout the process, checked in regularly with updates, offered additional products to us that could be useful and actually relevant including content insurance, but most importantly she was down to Earth and likeable. Thank you so much for making what can naturally be a stressful process so much smoother. And a special thanks and mention to Ellouise who supported, she was equally warm and helpful.

Emily · 26 May 2024

Agent replied · 23 October 2024

Thank you for taking the time to share your positive experience with India and Ellouise! We are thrilled to hear that they provided excellent service and made your moving process smoother. We appreciate your kind words and look forward to assisting you in the future.

5/5

Google

The letting team at RA Bennett were absolutely amazing! Ellouise and Jess made the process so easy and supported me every step of the way, would recommend anyone moving to the area to go through them

Sam · 8 November 2025

Agent replied · 22 November 2025

Thank you so much for choosing RA Bennett and for your kind words! We're thrilled that Ellouise and Jess were able to provide a seamless and supportive experience for you. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ellouise has been oustanding in renting out our flat for us in a very short time scale. She has been very professional through out, always keeping us updated from beginning to end, and reassuring for us to know we could call her with any queries and know they would be dealt with promptly. I would highly recommend the RA Bennett rental team

Peter · 20 November 2024

Agent replied · 11 December 2024

Many thanks Peter for taking the time to leave us your stunning recommendation and 5* review. I will make sure your kind words are passed on to Ellouise and the team. Best wishes, Lucy, Customer Relations.

1/5

Google

RA Bennett came to value my house about a week ago- apart from a pre-prepared printed valuation they were very unprepared and the one service I was interested in they didn't have the answers and told me they would arrange the expert to contact me by Friday at the latest- guess what no call back, so I called them and the agent who was dealing with me is on holiday and they'll get someone to call me............Terrible service

Stephen · 23 November 2025

Agent replied · 22 November 2025

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a very positive experience with RA Bennett’s. From the very beginning, the team was professional, responsive, and incredibly supportive throughout the entire rental process. I especially want to give a big shoutout to Jess, who went …

Harry · 17 August 2025

Agent replied · 22 August 2025

Thank you so much for your amazing review! We are thrilled to hear that you had a positive experience with us and that Jess was able to provide exceptional service. We pride ourselves on our professionalism, responsiveness, and support, and … More

5/5

Google

I had the pleasure of working with Izabela and her team @ RA Bennett in Cheltenham recently, and I couldn't be happier with the service they provided. From the moment I walked into their office, Izabela was not only knowledgeable about the Cheltenham housing market but also incredibly patient. What impressed me the most was her dedication to finding the right property for me. She was proactive in scheduling viewings, providing valuable insights about each neighborhood, and guiding me through the entire buying process. The communication was outstanding.The level of transparency and responsiveness made the entire experience stress-free. In the end, thanks to Izabela, I found my dream home in Cheltenham. I can't recommend her enough. If you're looking for a property in Cheltenham, do yourself a favor and reach out RA Bennett team. They truly go above and beyond to make your property search a success!

Bella · 24 October 2023

Agent replied · 23 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I have used RA Bennett numerous times to find tenants for my rental properties. I have always received a very professional service from Ellouise and the team, and this time was no different. Within a month of first contacting the office the property was marketed, a viewing day scheduled, tenants selected and approved, previous tenants moved out and new tenants in. Ellouise is very responsive with communication and very pleasant to deal with. I highly recommend.

Gerry · 24 October 2023

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

BRILLIANT and DEDICATED

I can't fault R A Bennetts Broadway we have received a super professional, polite and excellent service from the team. We originally went on with an online agent, big mistake. After having met Amelia at Bennetts and giving her a run for her money with questions as to why should we engage you, we were highly satisfied with all her answers and have been absolutely delighted and reassured as to the support the whole team provide. Straight talk and a passion for selling dedicated to the buyer. This team are on it, did all my viewings and maintained a highly professional calm approach. Joe was great with viewings, friendly, professional, cheerful and provided regular weekly feedback to us on how our property was doing and made suggestions for keeping it fresh. Always obliging. And finally Emily has been brilliant in conducting the viewings also, calm and professional at all times, Emily has facilitated getting us over the final hurdle from the initial offer, to keeping us efficiently informed every step of the way and being the liaison between us, the buyer and the solicitors without delay. Truly brilliant and knowledgeable. I thoroughly recommend the Broadway team and I have previously been an advocate of online selling before but not now, this team really have earnt their fee. They work hard, are driven, down to earth and very nice people. Thank you for everything you have been AMAZING!

P · 10 February 2025

5/5

Trustpilot

Excellent experience with RA Bennet in Broadway

Excellent experience with RA Bennet in Broadway. Amelia, Emily and Isabella were always extremely helpful and responsive. Amelia has been especially helpful and kind working with my elderly Gran to sell her house as she has moved into a home. Thanks All!

Emma · 27 February 2026

5/5

Google

RA Bennett have been amazing, they sold my property within a couple of months. We had some issues along the way and their staff Neal & Keeley were both very supportive and worked things through with me every step of the way, with great communication between me and the person who went onto purchase my property! Thank you so much!

Emily · 25 June 2024

Agent replied · 23 October 2024

Emily many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

A big thank you to Terri and Ellouise in the lettings team. RA Bennett is a helpful, professional, and proactive agent. We moved to Cheltenham from abroad. Everything was new and very challenging for us. With the help of the team, we had a soft landing and are now in our new home.

Omer · 23 September 2024

Agent replied · 23 October 2024

Many thanks Omer for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Sophie and Oliver did a great job at selling my house in town. They pitched the sale at the perfect price and targeted the right prospective buyers. I had 13 offers on my house, which Sophie vetted and gave me a report on. There was no pressure put on me to go with their "known" buyers. It took approx 3 1/2 months from the agent"s initial viewing to sale completion. My only criticism of the branch would be that there needs to be someone always available to pick up the phone. Anything house related is stressful and voicemail adds to frustration. Emails were usually responded to within 24h. All in all a great service and a better experience than with previous house sales. Thanks again

Mark · 24 October 2022

Agent replied · 23 October 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Tried ringing the Stratford branch and…

Tried ringing the Stratford branch and left multiple voicemails never got back to us. Rang another branch who we then booked a viewing for a property on Saturday 7th March at 12:15. We waited & no one showed up. Tried calling but could not get through. Have gone to find the property to make sure we were in the right place to then discover it has actually sold. Not sure why we had been booked in for a viewing or was not told that the property had been sold so the viewing was cancelled. Not the best customer service & would not recommend using them.

Customer · 8 March 2026

5/5

Google

RA Bennett Cheltenham we’re professional and efficient from the outset of selling our house. They made the process as smooth and pain free as possible Kristina was a driving force in getting the whole chain completed while it seemed no one else could or would do this. I highly recommend Sophie and Kristina - their communication and professionalism were reassuring and exemplary.

Ross · 24 October 2023

Agent replied · 23 October 2024

Wonderful to read your comments and glowing 5* review! - Best Wishes, Scott @ Customer Relations

5/5

Google

We have had such an easy sail with finding a home and getting all the paperwork side done thanks to Ellouise. The team here are so informative and supportive with everything. They have made our move so easy! Can not fault them 😊 …

Tamzin · 23 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Tamzin! Kind regards, Lucy, Customer Relations.

5/5

Google

I have to give a massive thank you to Ellouise and the team for the proactive and professionalism they have provided throughout the entire process of finding a new tenant for my property. The transition was smooth and stress free. I would thoroughly recommend RA Bennett to any Landlord 👏 …

Joanne · 26 May 2024

Agent replied · 23 October 2024

Thank you Joanne Egan for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Buying a property from the other side of the world (Sydney, Australia) in 6 weeks was always going to be challenging, add Covid lockdowns in the UK, and taxes for overseas investors increasing from 1st April and it seemed like it might not happen by 31 March. But it did! And in no small measure to the irrepressible Sophie Harkness and her equally talented colleague Ellie Ferris. Both ladies went the extra mile to provide pictures and videos of the property, and dealt with the 11 hour time difference ensuring that queries were turned around quickly and I always felt supported. Sophie is always positive, responsive and drives things forward. As Ellie takes over from a Lettings perspective she is getting through the work to prepare the property and find the right tenant. Thank you both, you are a real asset to your company and profession, and I am very grateful for all you have done to make this happen. Best wishes from Down Under! Hope to see you in Cheltenham when international travel starts again :)PositiveQuality, Professionalism

Noel · 24 October 2021

Agent replied · 23 October 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Of every estate agent we dealt with in the house-viewing stage Sophie Harkness was leagues above the rest in her professionalism, friendliness and responsiveness. Once we decided to make an offer on a home she walked us through every stage right up until the handover and guided us through the process. She regularly checked in with us and made the process a simple and enjoyable one despite the daunting admin and paperwork we originally expected. I can't recommend her and R. A. Bennet & Partners' services enough!

Luke · 24 October 2021

Agent replied · 23 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read RA Bennett & Partners's Google reviews

Questions about RA Bennett & Partners Cheltenham Sales

How many reviews does RA Bennett & Partners Cheltenham Sales have?

RA Bennett & Partners's Cheltenham office has 226 reviews across two platforms: 159 on Google, 67 on Trustpilot (across the whole business).

What is RA Bennett & Partners Cheltenham Sales's rating?

RA Bennett & Partners Cheltenham Sales is rated 4.1 out of 5 across all 226 reviews, and 4.7 out of 5 on Google from 159 reviews.

Where is RA Bennett & Partners's Cheltenham office?

RA Bennett & Partners Cheltenham Sales, 7-9 Bath Road, Cheltenham, GL53 7HG, GL53 7HG.

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