Trusted Agent profile · Greater Manchester
Verified
★★★★★
647 reviews across 3 offices and 5 platforms
Qube Residential has three offices, in Manchester, Liverpool and Bolton (Greater Manchester). Together they have 647 reviews on five platforms, rated 4.3 out of 5 overall.
410
Reviews on Google
All 3 offices
2
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
225
Reviews on The Trusted Agent
All 3 offices
8
Reviews on Trustpilot
Business-wide
Send Qube Residential a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ...Read all 5 from sellers
Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ...Read all 4 from buyers
We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ...Read all 36 from landlords
Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ...Read all 179 from tenants
Qube Residential's three offices, most reviewed first. Each has its own page.
Qube Residential and its branches won awards at EA Masters in one year, most recently 2021.
EA Masters winners in one year, the group and its branches: 2021.
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The Trusted AgentAbove and beyond
Fantastic customer service, both at the beginning of my tenancy and then the team have gone above and beyond to assist with an issue that arose following the end of my tenancy. I have had communications with many different members of the team, all have been quick to reply to my queries, accommodating and professional. Highly recommend Qube Residential
5/5
GoogleTom has been a pleasure to deal with. He has ensured the process of completing our rental agreement went smoothly. He really went out of his way to ensure we could move in on the date we requested. He is such a credit to the company. Thank you very much Tom!
Hi Fabio, thanks for your kind review! I will pass your feedback on to the team. Kind Regards - Team Qube
5/5
The Trusted AgentEasy and quick process&helpful staff throughout
Bethany was in charge of my application for 806 Adelphi wharf and she was amazing help the entire time from viewing the property to getting the keys took bang on 2 weeks! Bethany explained everything to me perfectly and could not have done a better job! Thank you so much
5/5
GoogleAs first time buyers, we worked with Nyk Reader at Mortgage Bureau for both our mortgage and life cover. Nyk made this daunting experience feel quite relaxed, and took his time to talk us through all the details so we felt fully informed of the process as newbies. The process was efficient and managed really smoothly, and regular communication really helped throughout. I would not hesitate to recommend Nyk and the Mortgage Bureau.
5/5
GoogleNyk and his team at the Mortgage Bureau were fantastic and I would recommend them to anyone. As first-time buyers we had a lot to learn about the whole process and Nyk provided concise and clear information at every point. We were responded to quickly and our questions were always answered, no matter how big or small, and Nyk explained everything we needed to know by phone and email, and was available for us constantly. Nyk provided very helpful, expert advice and guided us through the whole process - he helped to keep everything moving swiftly, kept us up to date with progress if the mortgage, and kept things stress free for us. Thank you Nyk, we couldn’t have got our first home without you!
5/5
The Trusted AgentHighly recommended
I've worked with Qube for a number of years, letting a flat and recently on the sale of the flat in question. Efficient, experienced and reliable on both sides of the business, they work brilliantly together - has made the sale of a tenanted flat very smooth. Particularly good comms - speedy, proactive and supportive. Like other reviewers I've had a lot of experience working with other agents and Qube really do stand out.
4.9/5
The Trusted AgentRental Property
Excellent service by Jonathan Keep it up Very humble & calm person Dr Riaz
5/5
The Trusted Agent122 bridge water
The letting process with Qube through the agent, Tom, has been the most professional and easy I’ve had in Manchester. Tom literally helped us find not just the apartment we moved into but several others to view. He also sent videos as quickly as possible to help us find somewhere fast and to avoid losing it due to viewing times. Literally could not recommend more.
1/5
GoogleAbsolutely awful!! Things in the apartment have been falling apart since we moved in, despite it looking very fresh and new. Our ventilation system does not work, our windows do not open, we have mould growing on the window sills. Our bills rival the price in rent. Qube property management refuse to adhere to your access needs if you're disabled. You'll only get a reply if you outline your case for active discrimination. Instead of helping you they just find new ways to blame you and wipe their hands of it. Their contract lengths are predatory. We're 6 months into a 12 month contract and I've NEVER been treated so appallingly by a landlord, or company who represents the landlord. It's been awful and I can't morally recommend you go with Qube to anybody. Currently in the middle of seeking legal recourse to attempt to get out of a crumbling apartment and predatory agency. Additionally, never before have I had to seek help from a union to help me navigate around these issues. Just appalling.NegativeResponsiveness, Quality, Professionalism
Hi Ashleigh, We’re sorry to hear about your experiences with your property. We manage our properties to the best of our ability but sometimes there are things outside of our control that cause delays; in this case the builder’s refusal to honour your landlord’s warranty on their ventilation unit after months of us chasing on their behalf. A specialist repair for this issue is required and has been arranged with yourself as you know by the manufacturer. You chose a property without opening windows and also experienced some normal teething issues for a brand new property. We fiercely deny any claims of discrimination but also understand that these can be subjective so we apologise for any misunderstandings you have experienced. You chose a 12 month contract when 6 was also available and we have outlined your options when it comes to exiting your tenancy early. We feel there may be a disconnect with your expectations but we’ll endeavour to uphold our duty of care and are available to you 24/7 should you need assistance in the property. Kind Regards, Property Management
4.7/5
The Trusted AgentVery helpful and kind agents
i was following up with them for a long period of time and they were very supportive and helpful in finding a right home for us
5/5
GoogleTom has been a pleasure to deal with. He has ensured the process of completing our rental agreement went smoothly. He really went out of her way to ensure we could move in on the date we requested. He is such a credit to the company. Thank you very much Tom!PositiveResponsiveness, Professionalism
5/5
The Trusted AgentPleasure to deal with
Really smooth letting process.
4.9/5
The Trusted AgentCan only recommend!
Tom Hubber from Qube has helped us find our dream flat! He helped us with the entire process and was very quick at responding all of our many questions. I can only recommend renting with Qube Residential.
5/5
The Trusted Agent5 Stars
Move in couldn’t have gone smoother. Tom at Qube residential provided great service with good communication. 5 stars
5/5
The Trusted AgentProfessionalism and attention to detail is beyond exceptional - THE very BEST in the business
QUBE Residential have managed my property impeccably for the past four years. Their professionalism and attention to detail are second to none as is their ability to manage and liaise with minimal fuss and disruption. From tenant selection through to tenant departure the process is made stress free and simple. Having used various agents over the years absolutely no professional standards come remotely close to those I have enjoyed from Qube Residential and their knowledgeable and hard working team. Their ability to match the right tenants to the right property is fantastic as is their back up service should any issues or niggles occur along the way. They make the whole process simple, professional and fuss free and I would genuinely never consider using another agent as in my honest opinion........They are quite simply the VERY best at what they do. Carolyn Hughes
4.4/5
The Trusted Agentsold property
i had an appartnment in manchester which i had bought and wanted to re sell gary seed of qube residential dealt with the sale , i am based in london , and all transactions and viewings were done without me even been at the property . i achieved a fair price and profit , excellent service and updates on the viewings which is very important . would recommend qube residential .
5/5
The Trusted AgentExcellent customer service
I'd like to thank Qube Residential Liverpool team, especially Mr. Gary Seed. From day 1 (viewing of the property) and up until completion, Gary has been brilliant. Anything from simple queries to chasing solicitors, Gary has pretty much done it all to make this experience pleasant. Thank you!
5/5
The Trusted AgentExcellent customer service for letting
Good customer service, prompt response, and good market knowledge.
5/5
GoogleJonathan has been most helpful throughout. Professional, reliable and very responsive.PositiveResponsiveness, Professionalism
5/5
The Trusted AgentAmazing company
Tom the guy in charge for the agency was absolutely brilliant and help us for all we needed
5/5
The Trusted AgentReally pleased
Faced some issues regarding the move in but Beth had them sorted straight away to give me complete peace of mind. Very pleased with how smoothly the whole process has gone!
5/5
GoogleQube Residential are head and shoulders above the rest when it comes to property management, sales and letting in the North West. The systems they have in place make sourcing property an enjoyable seamless experience. I would highly recommend Qube for anyone looking for property letting or sales in Liverpool or Manchester.
4.8/5
The Trusted AgentThank you Qube Residential
Have had an awesome experience with Qube Residential. Bethany Mitchell made the whole moving in experience smooth and easy, any queries I had where answered in no time. Thank you Qube Residential!
5/5
The Trusted AgentTom - Qube Residential
Very helpful, friendly and easy to get hold of.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester has the most, with 422 reviews rated 4.3 out of 5, followed by Liverpool with 203.
The three Qube Residential offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Leigh-Anne wrote: "We have recently sold our property with Qube Residential, I cannot rate them highly enough. We had the pleasure of dealing with Gary Seed who was so ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Lauren wrote: "Highly recommend Qube to potential buyers and sellers. I went to view a house and Gary who saw us round the property was knowledgeable. On the back of meeting ..."
36 reviews from landlords, rated 4.8 out of 5 on average. For example, Angela wrote: "We have received excellent service in every aspect of dealing with Qube letting & Sales since the apartment became available to be let out. All the staff are ..."
179 reviews from tenants, rated 4.9 out of 5 on average. For example, Stephen wrote: "Courtney was my agent with my rental apartment from Qube Residential. I was actually very surprised that I was selected for an apartment so modern and spacious ..."
Yes. At EA Masters 2021 its branches won 1 Gold award.
