5/5
GoogleExcellent service from Tom Maitland - Kept us apprised of progress including swift completion of all documentation. Always responded to emails and phone calls promptly. Big thanks from us
Trusted Agent profile · West Midlands and Nottinghamshire
Verified
Purple Frog Property reviews in Birmingham, Bristol and Nottingham
★★★★★
1,698 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,698 reviews on 1 platform, rated 4.0 out of 5 overall.
1,698
Reviews on Google
All 3 offices
Our offices
Purple Frog Property's three offices, most reviewed first. Each has its own page.
- Purple Frog Property Birmingham189 Dawlish Road, B29 7AW753 reviews · 753 on Google (4.4)0 in the last 90 days
- Purple Frog Property Bristol134 Whiteladies Road, BS8 2RS538 reviews · 538 on Google (3.7)0 in the last 90 days
- Purple Frog Property Nottingham363 Derby Road, Lenton, NG7 2DZ409 reviews · 409 on Google (3.6)5 in the last 90 days
Latest reviews from every Purple Frog Property office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleTrash service place was unclean
Agent replied · 3 June 2025
Hi there, please get in touch with me at patrick@purplefrogproperty.com to see if I can help. Patrick
5/5
GoogleI am very happy with the service I received. I absolutely love the house, and Isaac is incredibly friendly. Whenever I have any questions or doubts, he is always attentive and ready to assist me. Highly recommended!
5/5
GoogleIsaac was absolutely amazing. Kind, helpful and made the viewing very exciting!
5/5
GoogleNathan was extremely approachable and friendly, quick to offer answers and help with any queries and concerns we had about the viewing. He was professional and accommodating and I’d definitely recommend the company to friends in the future!
5/5
GoogleAaron is amazing !
5/5
GoogleArran was great - thank you!
5/5
GoogleThe lady who showed us around the properties called Charlie was so lovely and helpful.
1/5
GoogleBooked us for a viewing and when we got there, they told us to go to the agency instead where they proceeded to tell us the house we wanted to view was already booked for the year.
5/5
Googleafter a bad experience with oakmans, my friend told me about this agency. and it’s by far the best agency for student housing. micheal the property manager showed so much care and concern for us as students. he did his best to get us a …
5/5
GoogleCharlie was very professional in helping me and my friends find a suitable house! she answered any questions we had with great depth, and was informative in each house viewing we had with her! we all had a good experience
5/5
GoogleMy friends and I have been viewing many accommodations and they felt half-effort/less informative. After a viewing with Charlie, we were really impressed with the place! She was very informative and incredibly friendly which made us feel comfortable enough to ask our pressing concerns.
5/5
GoogleGenuinely the best experience I've had with an estate agent! Booking viewings was very easy, and I received all the information I could need in plenty of time before the house viewings. Charlie showed me around the houses and she was super …
5/5
GoogleGeorgia is absolutely lovely!!! 10/10 would recommend ❤️
5/5
GoogleLived in one of their offered properties for 6 months and I had to move out because of personal reasons and the staff gave me the support that I needed. Even when I was staying at their property, whenever there was a problem they would try and solve it as soon as possible.
2/5
GoogleThe most unfriendly letting agency in Birmingham.
Agent replied · 13 April 2026
Hi Vivek, I'm sorry to hear that you've not had a great experience. Please get in touch with me and I'll see if I can help, thanks Patrick (patrick@purplefrogproperty.com)
5/5
GoogleTom H was very helpful today ! 🥳 …
5/5
GoogleAaron was brilliant, super helpful and easy going! Also great to have insight from a fellow purple bricks resident!
5/5
GoogleI had a fantastic experience arranging property rental with Rob at purple frog property. He was professional, friendly, and very helpful from start to finish. Rob listened, and was quick to respond to emails, and made the whole process smooth and stress-free. Everything was handled swiftly and clearly. Would absolutely recommend, couldn’t have asked for better service
5/5
GoogleVery professional company, have been with them for 6 years and they know how to run a great business! Five stars!
5/5
GoogleLiz was really helpful throughout the process.
5/5
GoogleTom H was very helpful.
1/5
GoogleRating only, no written review.
1/5
GoogleRented with Purple Frog last year. Though the house was fine, they are extremely unorganised. We booked our checkout inspection weeks in advance and all travelled up to move our stuff out. Nobody arrived to collect our keys and when we rang the office nobody picked up. We even tried head office and they couldn’t get through to the Nottingham branch. We eventually went to the office in person to return our keys, where they apologised and said their computers were down. I’m unsure why that meant nobody could contact them, or why they couldn’t remember to collect our keys or at least explain to us there was an issue. The checkout incident was not an isolated one. We had to remind them to give us a vacuum cleaner, fix our fence, and fix an issue where they kept sending us emails saying we were 33p short on rent. They also performed the winter inspection on a different day then said, and arrived to paint the rooms with no prior warning. Being fair, maintenance was usually performed on time, and we had no serious issues with the property. In conclusion, Purple Frog are unorganised and difficult to communicate with.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Purple Frog Property
How many reviews does Purple Frog Property have?
Purple Frog Property has 1,698 reviews across its three offices, rated 4.0 out of 5 overall: 1,698 on Google.
Which Purple Frog Property office has the most reviews?
Birmingham has the most, with 753 reviews rated 4.4 out of 5, followed by Bristol with 538.
Where are the Purple Frog Property offices?
The three Purple Frog Property offices, by town:
- Birmingham: 189 Dawlish Road, Birmingham, West Midlands, B29 7AW
- Bristol: 134 Whiteladies Road, Bristol, BS8 2RS
- Nottingham: 363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ
