5/5
GoogleRating only, no written review.
Trusted Agent profile
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Purple Frog Property reviews
★★★★★
1,698 reviews across 3 offices and 1 platform
Purple Frog Property has 1,698 reviews across three offices (Birmingham, Bristol and Nottingham) and 1 platform, rated 4.0 out of 5 overall. Purple Frog Property has the most, 753. Checked 9 October 2026.
1,698
Reviews on Google
All 3 offices
Our offices
Purple Frog Property's three offices, most reviewed first. Each has its own page.
- Purple Frog Property189 Dawlish Road, B29 7AW753 reviews · 753 on Google (4.4)0 in the last 90 days
- Purple Frog Property134 Whiteladies Road, BS8 2RS538 reviews · 538 on Google (3.7)0 in the last 90 days
- Purple Frog Property363 Derby Road, Lenton, NG7 2DZ409 reviews · 409 on Google (3.6)5 in the last 90 days
Latest reviews from every Purple Frog Property office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleNathan was great, told me all I needed to know and more while being super friendly during the viewing, 100% recommend!
5/5
GoogleNathan, was friendly, really informative and made me feel like I could trust him.
5/5
GoogleDespite me being quite late, Nathan waited for me to arrive for the viewing. Provide all the useful information I needed and I got to see all the rooms available. Thank you!
5/5
GoogleI sincerely appreciate the services I got from the Purple Frog team.. from the polite phone conversations to follow up emails and sms until my viewing date.. A big thanks to the Viewing representative Nathan.. He was so brilliant as he …
5/5
GoogleI am satisfied with your organization, and during this time, one of your colleagues named Beckie Roe has diligently and attentively handled the matters related to signing a new contract, as well as other requests and necessary arrangements. She has patiently responded to me throughout the process.
5/5
GoogleGreat customer service - Beckie Roe answered all my queries and helped ease the application process!
5/5
GoogleBeckie has been great, always easy to get in contact with, and always cleared up any queries I have had immediately, I would highly recommend
5/5
GoogleHad a wonderful experience with the maintenance team who were friendly and helpful- supporting us through the changes made on our rental property. Rob is an excellent property manager- going above and beyond by coming to the house to check locks and help us through the move.
5/5
GoogleWorked with Isaac on viewings in Bristol and he was very kind, communicative, answered all my questions and followed up on the viewings shortly after they happened.
5/5
GoogleReally please with the experience and professionalism received by Isaac
5/5
GoogleThe Purple Frog team - Isaac, Michael and Shaun, have been doing a terrific job with my portfolio in Bristol and Nottingham - well done Purple Frog team for keeping both tenants and landlord happy! Great work and a pleasure working with you
5/5
GoogleIsaac was great, answered all the questions i needed and was very helpful, thank you
5/5
GoogleHad a great experience with Purple Frog. Georgia, who showed me around the property, was friendly, helpful, and informative. The viewing was smooth, and the property matched the listing.
5/5
GoogleWent to a viewing and the person showing me around was a real help, Georgia went into great detail with everything, showing me the best things and was really kind and patient with me. Great experience
5/5
GoogleIsaac at purple frog was very helpful and friendly. He knew a lot about the property and has been very prompt and efficient with his replies.
5/5
GoogleTom H was very helpful the other day
5/5
GoogleI would like to share my experience here about the viewing at St Mary’s court, Lace market. Viewing was conducted by Nathan, who is highly professional and responsible. I had very hassle free experience with him. He clearly answered my all the questions about that property. The property is very well maintained by the team, I loved that. I am looking forward to move here soon. Thank you so very much Nathan. Many thanks Sneha
5/5
GoogleTom H was very helpful!
5/5
GoogleTom H was great today!
5/5
GoogleHad a viewing with Tom H today, he was very helpful
Agent replied · 13 April 2026
Thank you Denisa! Patrick
5/5
GoogleRob was extremely helpful and informative with quick replies that helped me secure a flat immediately!
Agent replied · 13 April 2026
Thanks so much for your review Anne-Marie! Patrick
1/5
GoogleI genuinely pray on the downfall of this company daily. I can never forgive them for the shoddy service received from them during my second year of university. The house was handed to us in a terrible condition, and this was after us being told that it was being extensively cleaned. For he better part if 6 months we constantly asked for the house to be cleaned until they eventually told us to do it ourselves and they’d reimburse us for the products used. The toilet facilities were dreadful with both having problems with pressure and heat, the boi constantly broke down and wasn't replaced until a month before we moved out. The kitchen was dirty, grimy and mouldy from the day we moved in, the bedrooms were dusty and unclean, I could carry on for hours. To top it off when it was time for us to claim back our deposits they charged us a hefty cleaning fee for the mess we had ‘apparently’ caused to the property however we had photo evidence that we hadn’t added any mess to the property from the day we moved into it. I now now the people that live at the property and they were also handed over the property with it being unclean and dirty, so I don’ thing they’ve ever cleaned it. TL,DR: I would genuinely recommend a homeless shelter instead of trying to rent from these people, poor service, poor maintenance, terrible management of their properties.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Purple Frog Property
How many reviews does Purple Frog Property have?
Purple Frog Property has 1,698 reviews across its three offices, rated 4.0 out of 5 overall: 1,698 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Purple Frog Property office has the most reviews?
Purple Frog Property has the most, with 753 reviews rated 4.4 out of 5, followed by Purple Frog Property with 538.
Where are Purple Frog Property's offices?
Purple Frog Property, 189 Dawlish Road B29 7AW; Purple Frog Property, 134 Whiteladies Road BS8 2RS; Purple Frog Property, 363 Derby Road, Lenton NG7 2DZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.