5/5
GoogleChris helped out greatly with the house viewing and I would highly recommend him for other viewings.
Trusted Agent profile · West Midlands and Nottinghamshire
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Purple Frog Property estate agents in Birmingham, Bristol and Nottingham
★★★★★
1,764 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,764 reviews on 1 platform, rated 4.0 out of 5 overall.
Our offices
Purple Frog Property's three offices, most reviewed first. Each has its own page.
- Purple Frog Property Birmingham189 Dawlish Road, B29 7AW762 reviews · 762 on Google (4.4)5 in the last 90 days
- Purple Frog Property Bristol134 Whiteladies Road, BS8 2RS538 reviews · 538 on Google (3.7)0 in the last 90 days
- Purple Frog Property Nottingham363 Derby Road, Lenton, NG7 2DZ466 reviews · 466 on Google (3.7)54 in the last 90 days
Latest reviews from every Purple Frog Property office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHad a really helpful phone call with Jess. She helped me find out more details of a house I was interested.
5/5
GoogleHad a viewing a few weeks ago with one of the agents Chris such a polite lad , very helpful. Definitely recommend purple frog to a friend customer service 👌🏾 …
1/5
GoogleThey have ignored all emails for months regarding the black mould issue which is covering the room. Despite constantly ventilating and heating the room, every time i leave the property i come back and it has grown so much.
1/5
GoogleATROCIOUS. Lack of communication between them and tenants, You’d have to wait a long time for repairs, Absolute no GUARANTEE you will get your deposit back (they’ll fine you for the even the slightest bit of dust), we lost our whole deposit despite the fact we had professional cleaners tidy the house before we left. Clearly an agency driven by money rather than customer satisfaction. Overall one of the worst agencies to go with, please think carefully. Also before moving in take PHOTOS!! A positive from them is that they do advise this however when you do they still charge you for what they think is damaged and not reply for month and months!!! Beware cos you ain’t seeing that deposit. The property may look nice but the people behind it are catfishing you. Goodluck.
1/5
GoogleThe agents that showed us around the properties were very helpful, I'd give them 4/5 stars. But the incompetence from the staff arranging viewings, deposits etc, are awful. Firstly, I requested a viewing for one property, I got a text saying that the booking of the viewing was successful. But then I got a text the next day saying I had two viewings for properties I did not even request for and were almost 2 miles away from the original house I wanted to view. So had to phone them to sort this out - the guy on the phone did apologise, and said he had no idea how it happened. We then tried to take the property off the market, they firstly sent us the wrong steps to take the property off the market, so after another phone call we got given the right steps. We then paid the fee to take the property off the market thinking all is good. But NO! Get an email 2 DAYS later saying someone else had already taken the property off the market! Unbelievable service, so now we have just wasted a lot of time due to the incompetence of some staff over very basic errors. We are getting a refund. Shocking service, avoid if possible.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thanks for your review Arif! Patrick
5/5
GoogleRating only, no written review.
1/5
GoogleTerrible experience. Would not recommend even if desperate.
5/5
GoogleSuper helpful and friendly! Very informative and patient. Thanks Fran!
4/5
GoogleJosh was very friendly and provided good knowledge.
5/5
GoogleJosh was very helpful and we finally got a house!!!
5/5
GoogleAkash was very helpful and pleasant and answered any questions that we had.
5/5
GoogleChris showed us the property and answered all of our questions. Great quality.
5/5
GoogleJack was very helpful, great letting agency for students
5/5
GoogleFran showed us around, was very helpful and had all the info we needed
5/5
GoogleJack from purple frog was great, would highly recommend if given the option… very friendly and informative
5/5
Googlehad such good viewings with Georgia she was amazing and incredibly helpful
5/5
GoogleAkash was really helpful and showed us around a variety of houses.
5/5
GoogleJosh was very helpful, found our perfect house on our first day looking!
5/5
GoogleSpoke to josh on the phone a few days ago. Lovely lovely guy 10/10 agent. Does bits for the company.
5/5
GoogleSpoke to a lovely lady called Fran on the phone who was very helpful finding properties that met my requirements and criteria.
5/5
GoogleHad a great experience with Jack showing us a house, was very friendly and made the house viewing nice and easy
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Questions about Purple Frog Property
Which Purple Frog Property office has the most reviews?
Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 538.
Where are the Purple Frog Property offices?
The three Purple Frog Property offices, by town:
- Birmingham: 189 Dawlish Road, Birmingham, West Midlands, B29 7AW
- Bristol: 134 Whiteladies Road, Bristol, BS8 2RS
- Nottingham: 363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ
