5/5
We had an amazing House agent called Lloyd, he answered all of our question and concerns. He was punctual, polite and understanding.

Trusted Agent profile · West Midlands and Nottinghamshire
Verified
★★★★★
1,788 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,788 reviews on 1 platform, rated 4.0 out of 5 overall.
Purple Frog Property's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We had an amazing House agent called Lloyd, he answered all of our question and concerns. He was punctual, polite and understanding.
5/5
Quite common but stressful when you lost your room key but when I called purple frog Birmingham office then it was really helpful because Lloyd not just unlock the room but also gave me a new key. He is very kind :)
5/5
Lloyd has been very kind and helpful in the search for a house! He has shown us a number of different options for houses, and the search has been less stressful because of this!
5/5
Lloyd was extremely helpful and was able to slot us in last minute. Very approachable and friendly and made us feel comfortable. Would recommend him again!
5/5
Rating only, no written review.
5/5
Carla was very helpful and kind.
1/5
They kick people out before their contract ends
5/5
Laurence is very efficient & friendly. Thank you
5/5
Andy is honestly so amazing! No job too big too small he gets it done :) So kind and lovely and always happy to help. Could not emphasise how much of a star he is. Thank you so much Andy for everything you do -( from the whole house)
5/5
The operations administrator Bec Price from Birmingham was extremely helpful with any concerns that I had as a first time tenant and was very good at communicating with me!
5/5
My experience with Purple frog was a positive one. Laurence made all the steps very clear to follow and was very responsive with any queries I had. Thank you!
5/5
Andrew has been super helpful for us going above and beyond for our house. He’s really polite and respectful of our house and space. We’re very grateful!
1/5
I rented a property from the Bristol branch for the academic year starting September 2022 and it was absolutely awful. They were helpful during the “signing contract” phase but after that they were useless. I’m a graduate student and have been with 5 different tenancy agents for 6 years across Bristol and Plymouth. This company is, by far, the worst I’ve encountered. When I moved in, the house had multiple faults including a broken tumble drier which was never repaired despite being broken since I moved in and my room was absolutely filthy. Additionally, communication with the staff was very slow, especially for repairs of faults, of which there were many. At the end of the tenancy, we were charged a lot for not having cleaned parts of the house enough which I found ironic as my room, and the rest of the house, was very dirty when I moved in. I strongly recommend you to not sign a tenancy with the Bristol branch of the company.
5/5
Laurence contacted me within 24 hours about the application. He was very efficient and professional about matters and clearly explained requirements, process and timescales. I was kept very well informed and received confirmation very quickly. A pleasure to deal with. Many thanks.
5/5
Lovely experience with Purple Frog (Birmingham). The property manager Laura was particularly helpful with our viewings. She was very informative when we asked her questions about the property.
5/5
Excellent property viewing today with Carla, very helpful.
5/5
Carla showed us a viewing for a house at Oxleigh way and couldn’t have done a more perfect job
5/5
Carla was really chatty and helpful, gave us all the information we could’ve needed!
5/5
Andrew was very approachable and offered us lots of viewing time. The communication since has been excellent and really helped us make decisions
5/5
Bec was very helpful and gave us a very smooth experience with renting a property out, 10/10.
5/5
Carla was really helpful and chatty, showed us around the property and gave us all the information we could’ve needed.
5/5
Very good experience, Carla was amazing!
5/5
Carla was amazing - very helpful with our viewings and answered all our questions!
5/5
Carla was super helpful and was so encouraging throughout, she went through everything so clearly and was so nice to all of us
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 562.
The three Purple Frog Property offices, by town: