5/5
Googleprompt and pleasant service from Laurence!
Trusted Agent profile · West Midlands and Nottinghamshire
Verified
Purple Frog Property estate agents in Birmingham, Bristol and Nottingham
★★★★★
1,764 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,764 reviews on 1 platform, rated 4.0 out of 5 overall.
Our offices
Purple Frog Property's three offices, most reviewed first. Each has its own page.
- Purple Frog Property Birmingham189 Dawlish Road, B29 7AW762 reviews · 762 on Google (4.4)5 in the last 90 days
- Purple Frog Property Bristol134 Whiteladies Road, BS8 2RS538 reviews · 538 on Google (3.7)0 in the last 90 days
- Purple Frog Property Nottingham363 Derby Road, Lenton, NG7 2DZ466 reviews · 466 on Google (3.7)54 in the last 90 days
Latest reviews from every Purple Frog Property office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery efficient service from Laurence at Purple Frog (Bristol), thank you.
5/5
GoogleAndrew McGeoch Has been really helpful with and questions and query’s I had
1/5
GoogleI don't even have the energy to explain why, they've sucked it out of me. Should be called blue frog given how COLD THE FLAT IS
Agent replied · 30 July 2023
Hi AW, sorry you’ve been frustrated, please email me at patrick@purplefrogproperty.com and I’ll make sure your issue is resolved.
5/5
GoogleGreat experience working with Laurence. Quick response and absolutely polite
5/5
GoogleHad laurence help me and he was super supportive even though I won’t be moving in he guided me with all the information i needed
5/5
GoogleLaurence Mead has been very helpful, prompt and friendly and was always ready to help with any queries
5/5
GoogleVery good service via email from Laurence Mead to sort out a contract issue. Thank you.
5/5
GoogleLaurence was extremely helpful and timely with his assistance. Great experience.
5/5
GoogleLaurence was super helpful today, responding to my query really quickly and politely - thank you so much!
5/5
GoogleHelpful, professional, friendly and above all knew what they were doing to help us in a tricky situation. Very happy with the service.
5/5
GoogleJust spoke to Laurence to sort out tenancy for my daughter. Very efficient and helpful. Nice to speak to a human!
5/5
GoogleBec was really helpful in helping us find our property for the 2023 academic year. I had a lot of queries throughout the process and Bec was happy to clarify these from the start.
Agent replied · 30 July 2023
Thanks for your review Jamie, glad Bec was able to help!
5/5
GoogleLaurence has been great help over the phone with questions that I've had in regards to my new house ! Thank you for making the process as simple as it could be :)
5/5
GoogleLaurence has been extremely helpful throughout our contract process and always gone the extra mile to answer all our queries and questions, making the process really smooth!
5/5
GoogleI'm using Purplefrog for my accommodation for the coming year and the head office staff ( especially Laurence) have been very prompt and helpful :) hope my tenancy goes as smoothly as the admin!
5/5
GoogleLaurence has been a great help when going through the process of signing the contract to the flat. He replies promptly and is very friendly and happy to help.
1/5
GoogleWorst lettings company EVER. Do not rent from them, letting a house from the Bristol branch and they have been incompetent and useless the entire time; they allowed the landlord to remove all the plaster from our corridor walls without our knowledge or permission during last two months of tenancy, mold and damp throughout the property, when I moved in my bed was broken, heating didn’t work in December and no CO2 monior was installed until January, not only are they incompetent but the houses they are leasing are UNSAFE. Had countless problems throughout the tenancy that were never resolved. Absolutely horrendous do not go with them!!!
5/5
GoogleToday, my query was dealt with by Lawrence. Throughout our conversation he was attentive, professional and I'm glad to say a solution was found within a few hours. Well done, excellent service!
5/5
GoogleWe had a problem with the Direct debit on a new student tenancy. I rang PF late on a Friday afternoon and spoke to Laurence who knew what he was talking about Ava was very helpful. He managed to deal with the problem- even volunteering to start after the pandemic office had closed to make sure the matter was sorted. Excellent service and very polite and professional
5/5
GoogleSpoke to Scott on the phone and he was a great help. Top bloke, great experience.
5/5
GoogleI recently had an excellent experience with a real estate company's customer service. The representatives were attentive, knowledgeable, and provided timely assistance. Their professionalism and responsiveness were commendable, making the whole process smooth and enjoyable. I highly recommend their exceptional customer service. Thank you Eve
1/5
GoogleStole my items.
4/5
GoogleKept me updated and was really helpful, especially the employee, Lloyd, I was very helped by him, would use them again 100%
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Questions about Purple Frog Property
Which Purple Frog Property office has the most reviews?
Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 538.
Where are the Purple Frog Property offices?
The three Purple Frog Property offices, by town:
- Birmingham: 189 Dawlish Road, Birmingham, West Midlands, B29 7AW
- Bristol: 134 Whiteladies Road, Bristol, BS8 2RS
- Nottingham: 363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ
