5/5
Rating only, no written review.

Trusted Agent profile · West Midlands and Nottinghamshire
Verified
★★★★★
1,764 reviews across 3 offices and 1 platform
Purple Frog Property has three offices, in Birmingham, Bristol and Nottingham (West Midlands and Nottinghamshire). Together they have 1,764 reviews on 1 platform, rated 4.0 out of 5 overall.
Purple Frog Property's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
The location of office is very accessible. Also the staff is extremely friendly, reliable and helpful. Highly recommended.
5/5
Purple frog served as an interface with another letting agency which I was directly dealing with when I was moving flats, and they were really helpful. Amanpreet who is a staff at Purple frog helped me sort out the keys to this new flat and she made sure I was settled in the flat before she left.
5/5
Rating only, no written review.
Thanks for your review Vyom!
1/5
DREADFUL. DO NOT ANSWER PHONECALLS OR ANSWER EMAILS. AVOID.
5/5
Laurence was very helpful and answered all my questions well
5/5
Laurence was really helpful and was able to help us immediately which was amazing.
5/5
Laurence was excellent. He helped me throughout the reservation of my room
5/5
Laurence is Great Guy, Who helped we with all the process of accommodation.
5/5
Laurence has been quick to response and help me out with my requirements. Everything git sort out quick and easy.
5/5
So great, Laurence has been so helpful and patient with all my personal issues. I really recommend this agency.
5/5
I had the absolute pleasure of view at the george street Sudio Apartment View by Amanpreet, and I must say, it was an experience that left me utterly captivated. From the moment I stepped inside, I was enveloped in an ambiance that seamlessly blended comfort, style, and breathtaking views. The attention to detail in the design of the apartment was truly commendable. Every corner seemed to have been thoughtfully curated, from the tasteful furniture selection to the carefully chosen decor pieces that added a touch of elegance to the space. It was evident that Amanpreet had poured their heart into creating an atmosphere that felt both luxurious and inviting. And oh, the view! The name "Sudio Apartment View" doesn't do justice to the spectacle that unfolds right outside the windows. From the vantage point of the apartment, I was treated to panoramic vistas that seemed to stretch to the horizon. Whether it was the glistening city lights at night or the serene beauty of the sunrise, each moment spent gazing out of those windows was a feast for the eyes and soul. The apartment was equipped with all the modern amenities one could wish for. The kitchen boasted top-of-the-line appliances, making it a joy to prepare meals. The bathroom was a spa-like oasis, complete with plush towels and premium toiletries. The comfortable bed ensured that each night's sleep was restful, and waking up to the view was a dream in itself. What truly set this apartment apart was Amanpreet's exceptional hospitality. Their warmth and attention to detail made me feel like an honored guest. They were always a message away, ready to assist with any queries or recommendations about the area. It's clear that they not only take immense pride in their property but also genuinely care about the experience of their guests. The location of the apartment was another highlight. Situated in a vibrant neighborhood, I found myself within walking distance of charming cafes, cultural attractions, and bustling markets. It struck the perfect balance between urban convenience and a peaceful retreat. In conclusion, my stay at the Sudio Apartment View by Amanpreet was an unforgettable journey of comfort, beauty, and heartfelt hospitality. If you're seeking an extraordinary escape that combines a stunning view, luxurious living, and the warmth of a gracious host, look no further. Amanpreet's apartment is a masterpiece that will leave you rejuvenated and inspired.
5/5
I had a great experience. Katie, my property tour guide, was very nice and answered all the questions I had. I'm looking forward to renting with Purple Frog this year!
1/5
Do not under any circumstances use Purple Frog or live in 3 Hinton Road, We had serious mould in the house for 3+ months and was only sorted when they sent someone to paint over damp in a room for a viewing and he said he’d come back to sort it, they didn’t even send out a plumber to look at a broken radiator in a room in winter for 2 months after numerous complaints leaving the room damp and causing Mildew, they have also held our deposit for 12 weeks when we were told 3-5 days. They have blamed the landlord numerous times when the landlord did his job by agreeing the deductions and Purple Frog didn’t process the payment. Fair play to Andrew who is the only one who was useful and actually explained the process to us instead of the usual ‘I’ll pass it on to my manager’’ Once again, under no circumstances should you use Purple Frog in Bristol, complete shambles of an estate agents!
5/5
Laurence has been quick to response and help me out with my requirements. Everything git sort out quick and easy.
1/5
The property manager said 'I wouldn't live here
1/5
WARNING: Do not use PURPLE FROG if you want to live in a nice student house. Would give 0 stars if there was an option.
1/5
DO NOT RENT FROM PURPLE FROG. Black mould in the bedroom. Managers don't answer the phone or emails. They say one thing one day then the opposite the next. nothing gets done. GO ELSEWHERE.
1/5
One star is generous. Unfriendly Staff, Don't get anything done, took 7 months to fix the boiler. Don't rent from purple frog.
Hi Oliver; I’m afraid I can’t find a record of you being a tenant with Purple Frog. If you get in touch, I’ll see what I can do to help though, patrick@purplefrogproperty.com
1/5
Stay away from this unprofessional company especially if you are a student. Slugs in the living room and kitchen, black mould on bedroom walls, holes in the ceiling so every time someone had a shower it would leak downstairs. All these were told to the estate agent and nothing done. Students in my house now have medical issues because of the damp and mould.
Hi Debbie, sorry to hear about your experience, please get in touch and I’ll see what I can do to help to resolve it for you: patrick@purplefrogproperty.com
5/5
Purple Frog has a lot of good accommodation options for students and their staff is great too. Amanpreet, one of their staff members, was the one who showed me properties. She is really humble, sweet and knows her way around this job. Kudos !
2/5
Staff is generally not caring. Issues with the house take ages to be fixed.
1/5
Very ungrateful and quite racist while I moved in. Faced a lot of situations where my requests were not taken seriously. I moved in literally a week later, that as well unhappilly! I would recommend you to try other agencies who are quicker and more professional than purple frog’s sluggishness.
5/5
Laurence has been quick to response and help me out with my requirements. Everything git sort out quick and easy.
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Birmingham has the most, with 762 reviews rated 4.4 out of 5, followed by Bristol with 538.
The three Purple Frog Property offices, by town: