5/5
TrustpilotGreat and friendly
Rating only, no written review.
Agent replied · 11 June 2024
Hi Tanya, Thanks for the feedback. Warm wishes Francesca from the Customer Involvement Team
Trusted Agent profile
Places for People estate agents in Edinburgh and Stonehaven
★★★★★
1,808 reviews across 3 offices and 3 platforms
Places for People has three offices, in Edinburgh (two offices) and Stonehaven. Together they have 1,808 reviews on three platforms, rated 3.0 out of 5 overall.
44
Reviews on Google
All 3 offices
10
Reviews on Facebook
Business-wide
1,754
Reviews on Trustpilot
All 3 offices
Our offices
Places for People's three offices, most reviewed first. Each has its own page.
- Places for People Edinburgh (Shrubhill Walk)Shrubhill Walk, EH7 4RB1,787 reviews · 25 on Google (3.6)52 in the last 90 days
- Places for People StonehavenGreenlaw Road, AB39 8AB28 reviews · 19 on Google (4.1)1 in the last 90 days
- Places for People Edinburgh (20 Granton Park Avenue North)20 Granton Park Avenue North, EH5 1GW0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Places for People office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotThis is my first experience with them…
This is my first experience with them they have helped me every step of the way with all my enquiries with moving up to now I couldn't fault them
Agent replied · 11 June 2024
Many thanks for your review Lisa - it is much appreciated. Best wishes, Francesca from Customer Involvement
5/5
TrustpilotProfessional and efficient
A smooth and efficient handover from knowledgeable and helpful staff.
Agent replied · 11 June 2024
Thank you for taking the time to write a review Margaret. We are pleased that you are happy with our service. Kind regards, Francesca Customer Involvement
5/5
TrustpilotVery good help with all my questions
Rating only, no written review.
Agent replied · 11 June 2024
Hi Geraldine, Thank you for taking the time to write a review. Warm wishes Francesca, Customer Involvement Team
5/5
Trustpilotgreat communication with the office…
great communication with the office staff and the two staff members i have met. Both professional and polite. Sympathetic towards my needs and i was assured any problems i had someone to rely on.
Agent replied · 11 June 2024
Hi Mr Taylor, thank you for your positive review. I am pleased that you are happy with the service we provide. Warm wishes, Francesca from the Customer Involvement Team
5/5
TrustpilotGood service
Easy , quick and very helpful
Agent replied · 11 June 2024
Hi Mr Z, Thank you for taking the time to write a review. We are pleased that you are happy with our service. Best wishes, Francesca, Customer Involvement Team
5/5
TrustpilotPlp have always been fair with me
Plp have always been fair with me, i have no complaints or problems
Agent replied · 11 June 2024
Many thanks for your review Miss hardy - much appreciated. Best wishes, Francesca from Customer Involvement
1/5
TrustpilotThe Tolworth Branch - Obnoxious manager that doesn't understand customer care
The Tolworth Branch: Attended a kids party and bought a coffee. Unfortunately the coffee was very cold and I asked the reception desk to please change it or warm it up. Manager came up and refused saying that I could have had the coffee for over 10 minutes or more and refused to do anything about it. Naturally I got upset about this as I had paid for a coffee that was cold! I have contacted the Regional manager who will hopefully sort the manager out. Incident occurred on Sunday 08/12/2019, manager was a male.
Agent replied · 11 June 2024
Hi Daniel, thank you for taking the time to give your feedback. We are sorry to hear about your experience. If you could please contact us via email at getinvolved@placesforpeople.co.uk I will pass on your comments to the team and we will look into this for you forther. Please be assured that we are continually striving to improve our services for customers. Your comments will help us to do this. Warm regards, Francesca, Customer Involvement
3/5
TrustpilotPeople who went through the sign up…
People who went through the sign up with me were nice but found alot of things in the new apartment that were not to the standard one would expect ie leaking windows, radiators not working properly decor not finished off properly and you can hear neighboring residents above quite badly. Was told can have gas appliances and bought a gas cooker, I even checked this was OK and OK to get someone to install it which they said yes that's fine but on the day I moved in was told no gas appliances are allowed so now I have no cooker. On a plus note the apartment is a decent size and bigger than I expected and there is secure private parking which is so nice!
Agent replied · 11 June 2024
Hi TJ, thank you for taking the time to give your feedback. We are sorry to hear about your experience. Please be assured that we are continually striving to improve our services for customers. If you send your details through to getinvolved@placesforpeople.co.uk we will look into this for you. Warm regards, Francesca, Customer Involvement Team
5/5
Trustpiloteverything is perfect
everything is perfect, wonderful agents, I love!
Agent replied · 11 June 2024
Many thanks for your review Miss Kaszuba - much appreciated. Best wishes, Francesca from Customer Involvement
5/5
TrustpilotVictoria welcomed us and we're pleased…
Victoria welcomed us and we're pleased to be there we love the flat and the surroundings lovely location nice and peaceful. Victoria put us at ease straight away and she took time to listen to us and we thought she was very genuine and very professional and a credit to your company regards Mr and mrs. Christmas.
Agent replied · 11 June 2024
Hi Mr and Mrs Christmas, Thank you for the positive review. I will pass on your comments to the team. Warm wishes, Francesca from the Customer Involvement team.
5/5
TrustpilotSo helpful Places for people.…
I cannot fault Places for people they have been so helpful and understanding of my situation. Very happy with my accommodation. Nothing has been to much trouble for them.
Agent replied · 11 June 2024
Thanks for the feedback Lesley. We are glad you are happy with our service, Warm wishes Francesca from the Customer Involvement Team
5/5
TrustpilotReally polite service great properties
Rating only, no written review.
Agent replied · 11 June 2024
Hi Mark, thank you for your positive review. I am pleased that you are happy with our service. If you would like to get involved further with our Customer Involvement opportunities please see https://homestorent.placesforpeople.co.uk/get-involved/ Warm wishes, Francesca from Customer Involvement
5/5
TrustpilotFrom filling the form in to moving in…
From filling the form in to moving in to my new home was quick and efficient I’d like to thank Kerry and jo for making the move really easy and straight forward
Agent replied · 11 June 2024
Thank you for the positive review Mr Reynolds. I will pass on your comments to the team. Warm wishes, Francesca from the Customer Involvement team.
5/5
TrustpilotReally good houses straight forward and…
Really good houses straight forward and helpful would recommend
Agent replied · 11 June 2024
Hi Mr Fox, Thank you for the positive review. Warm wishes, Francesca from the Customer Involvement team.
5/5
Trustpilotvery good costumer service
Rating only, no written review.
Agent replied · 11 June 2024
Hi Mr Far, Thank you for taking the time to write a review. We are pleased that you are happy with our customer service. best wishes, Francesca from the Customer Involvement team
5/5
TrustpilotIt is very nice and OK keep it up
Rating only, no written review.
Agent replied · 11 June 2024
Hi Max, Thanks for the positive feedback. Kind regards Francesca, Customer Involvement Team
5/5
TrustpilotAmazing people doing a fantastic…
Amazing people doing a fantastic professional job
Agent replied · 11 June 2024
Many thanks for your review Miss Mattu - much appreciated. Best wishes, Francesca from Customer Involvement
5/5
TrustpilotExcellent friendly staff
Rating only, no written review.
Agent replied · 11 June 2024
Hi Charles, Thank you for taking the time to write a review. Best regards Francesca, Customer Involvement
5/5
TrustpilotAbsolutely first class from start to finish!
Thank you places for people for an amazing opportunity....we appreciate it so much!
Agent replied · 11 June 2024
Thank you for the positive review. Warm wishes, Francesca from the Customer Involvement team.
5/5
TrustpilotExcellent
Excellent team! Very organised, quick and lovely people all round. Couldn’t be more happier with my new property fantastic work from everyone involved! Thankyou very much places for people, can’t take the smile off my face
Agent replied · 11 June 2024
Many thanks for your review Rebekah - much appreciated. Best wishes, Francesca from Customer Involvement
5/5
TrustpilotFab polite staff and great property's
Rating only, no written review.
Agent replied · 11 June 2024
Hi Sam,Thank you for the positive review. Warm wishes, Francesca from the Customer Involvement team.
5/5
TrustpilotThe office people are very friendly and…
The office people are very friendly and helpful. When I signed for my flat it was quick and painless and Kitty was very helpful. Thank you everyone at Places for People.
Agent replied · 11 June 2024
Many thanks for your review Lynda - much appreciated. Best wishes, Francesca from Customer Involvement
5/5
TrustpilotI loved how my case was handled and how…
I loved how my case was handled and how helpful my casework was... Carol is amazing and was decisive on my decision to take the flat I've been shown...Thanks a lot for all the help
Agent replied · 11 June 2024
Hi, Thank you for the positive review. Warm wishes, Francesca from the Customer Involvement team.
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Questions about Places for People
Which Places for People office has the most reviews?
Edinburgh (Shrubhill Walk) has the most, with 1,787 reviews rated 3.0 out of 5, followed by Stonehaven with 28.
Where are the Places for People offices?
The three Places for People offices, by town:
- Edinburgh (20 Granton Park Avenue North): 20 Granton Park Avenue North, Edinburgh, EH5 1GW
- Edinburgh (Shrubhill Walk): Shrubhill Walk, Edinburgh, EH7 4RB
- Stonehaven: Greenlaw Road, Stonehaven, AB39 8AB
