Every review we hold for the Stonehaven office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookIt takes forever to be able to reserve a property by insisting your house is on the market with an offer and no chain. You then pay the reservation fee and continue to wait to hear when the completion date is. Asking them to make minor alterations to the fencing and privacy issues, could only be done at our expense. Plus flooring and turf were also going to be at our expense, although we were cash buyers. Most of the other more reliable and trustworthy Developers like Avant, Cala and Bellway offer this as standard. They also continually try to contact you for feedback and when you decide to complete this feedback 'constructively' they don't like what you have said. The Sales advisor then calls you to ask you to revise your feedback to say you would now recommend Places for People! When you say some of the issues mentioned in the feedback needs to be addressed before committing to changing the feedback, they then sell the house from under you to another buyer without any warning to us or our Solicitors. They sent a random, badly written email to us a few days from their sales representative saying they had cancelled the reservation and refunded the deposit! Obviously this has been a personal attack on us and not a corporate decision.
Although they've treated us with massive disrespect, we feel glad to have dodged a bullet, especially after reading the feedback on this forum and other social media sites. I just wish we had read more about Places for People before interacting with them.
Sandra · 12 May 2026
Agent replied · 23 June 2026
Hello Sandra,
Thanks for bringing this issue to our attention. We’re sorry that you’ve had a negative experience with us, if you have desired resolution to your current issues then please email us at customerfocusteam@placesforpeople.co.uk. Just make sure to include details of the issue, your full name and postal address.
Thank you
KW
★★★★★ 1/5
FacebookWoeful. Major structural and integral issues in not just our new build but every single house on the development including some that have had the have entire floors removed and rebuilt. Aftercare is almost non-existent and will find any excuse to not fix snagging issues and avoid responsibility. Buy from anywhere other than Places for People
Alex · 30 October 2024
Agent replied · 23 September 2025
Hello,
We’re so sorry to hear of the issues you’ve experienced, and we’d love the opportunity to put things right. So that we can ensure this gets resolved for you can you please contact us at customerfocusteam@placesforpeople.co.uk with your full name, postal address, and further details of the issue, we’d be happy to find a solution.
Many thanks, CG
★★★★★ 1/5
GoogleCould not recommend Places for People any less. I moved in two years ago, noted some water damage as soon as I moved and reported it. After a month nothing, came home one day, fly infestation, larvae behind all my skirting boards and mould coming from the wall. Eventually got someone out and it was a cold water leak from one of the pipes. So clearly do not survey properly. Home will a building site for quite a while. From speaking to my neighbours I got off quite lucky. Do not buy property from them. Black dots in the. Photos below are fly larvae
Ross · 5 August 2025
Agent replied · 27 December 2025
Hello Mr Anderson
Firstly, thank you for taking the time to leave us a review. We’re sorry to hear you’ve had a negative experience with us and would like to take this as an opportunity to provide a solution. We’re aware that you’ve probably already reached out to us regarding your issue, but if you could email us at customerfocusteam@placesforpeople.co.uk with further details of the problem, your full name, and your postal address, we’d be happy to investigate it further.
Thanks JS
★★★★★ 5/5
GoogleI moved in last November (2018) and absolutely love my house. Compared to other new builds I've purchased before, it had extras like higher ceilings...deeper skirtings... stove in the lounge - that gives a feeling of a high spec.
Sally, the sales girl, was excellent. It took a long time for my house to sell but she kept in touch throughout, without any aggressive sales patter, and I ended up getting the plot I wanted, with the layout (open plan lounge) I wanted too.
Once in, Graeme, the site agent, looked after any little snagging that needed done, with a friendly, approachable touch.
Thank you Zero C for my lovely home.
Jennifer · 28 March 2020
★★★★★ 4/5
GoogleLisa was absolutely great.....
Wilson · 28 September 2025
★★★★★ 1/5
FacebookIn Radiance House, Cambridge, they've had a plethora of issues date back a decade since it was built, including fire risks, lack of regular fire checks, poor ventilation making the place feel like an oven, mould, damp, floods that are left days and months, unsecure locks and, what's worse, staff who do not care. They sweep these issues under the rug and refuse to listen to the tenants they are failing- whilst continuing to profit off them, of course! Everyone deserves a safe place to live but, unfortunately, Places For People do not think so
Kerrie · 19 September 2024
★★★★★ 1/5
Facebook3 years of an unfinished road outside the property and 3 years of lorries using said road as a parking spot, and still nothing. Places for People seem to have forgotten about us while finishing off the rest of the development.
Calum · 14 November 2024
Agent replied · 23 September 2025
Hello,
We’re so sorry to hear of the issues you’ve experienced, and we’d love the opportunity to put things right. So that we can ensure this gets resolved for you can you please contact us at customerfocusteam@placesforpeople.co.uk with your full name, postal address, and further details of the issue, we’d be happy to find a solution.
Many thanks, CG
★★★★★ 1/5
FacebookPointless spam!
Poorly made over priced homes
Ryan · 2 June 2025
★★★★★ 1/5
FacebookOur experience with Places for People has been disappointing, with poor build quality and subpar aftercare. The finish and management of the site have been lacking, and despite ongoing issues, they are now handing over an unfinished site.
Kat · 21 October 2024
Agent replied · 23 September 2025
Hello
We’re so sorry to hear of the issues you’ve experienced, and we’d love the opportunity to put things right. So that we can ensure this gets resolved for you can you please contact us at customerfocusteam@placesforpeople.co.uk with your full name, postal address, and further details of the issue, we’d be happy to find a solution.
Many thanks
Zak
★★★★★ 1/5
FacebookThe build quality is atrocious, you will 100% up with major issues either structural or with the electrical / plumbing (or all of the above if you're particularly unlucky) and the worst bit is the customer service to get snags rectified. Nearly three years down the line we've barely got 15% of our snagging list fixed. Absolute joke, avoid at all costs.
Alex · 16 August 2023
★★★★★ 4/5
GoogleMoved in last September and although there are a few issues with our house (which is normal in a new build) any urgent ones have been dealt with promptly and professionally. The site manager is extremely approachable and happy to speak about & try and correct any issues that are found (even after the initial snagging list has been submitted (within reason)). Occasionally issues have taken slightly longer to get corrected than we might like, but we understand that we're not the only house in the development so don't find it an issue as they still get done. We are happy with the build quality and feel we got exactly what had been advertised and shown to us prior to signing on the dotted line. Happy residents!
Gavin · 16 April 2020
★★★★★ 5/5
GoogleTown planing by Stnky pinky!
Mike · 30 July 2025
★★★★★ 1/5
FacebookRidiculous builders, zero accountability around quality or aftercare. Be very careful before investing here, or you will regret like we have
Shricharan · 27 September 2024
★★★★★ 1/5
FacebookBecause they do not maintain their properties. They have shelved the 5 year electrical checks now as well, so if we all burn, I just want it on record thst they are needed.
Ian · 6 February 2024
★★★★★ 4/5
GoogleVery impressed with this home. Large airy public rooms.
Gordon · 28 March 2020
★★★★★ 2/5
GoogleRating only, no written review.
GoSia · 27 March 2024
★★★★★ 5/5
GoogleSerene environment
Douglas · 27 March 2024
★★★★★ 5/5
GoogleExcellent
Coup2013 · 28 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Mihai · 28 March 2023
★★★★★ 3/5
GoogleJust here for work
Paul · 28 March 2022
★★★★★ 4/5
GoogleWorking here
Alan · 10 June 2021
★★★★★ 5/5
GoogleRating only, no written review.
Mike · 28 March 2021
★★★★★ 5/5
GoogleRating only, no written review.
Liam · 28 March 2021
★★★★★ 4/5
GoogleRating only, no written review.
Robin · 29 May 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.