Places for People estate agents in Edinburgh and Stonehaven

★★★★★ 5/5

Trustpilot

Excellent service

Rating only, no written review.

Mr · 10 March 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

SERVICE provided

8 Applications in 14 months all been refused . We both working and still we ain’t got chance to get accommodations in Places For People System of apply for house is crap as well. There is a few more things that I would like to say but just can’t due to circumstances .

Christopher · 9 March 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

I did not even want to give one star.

I did not even want to give one star.Places for people have been and remain unhelpful, unsympathetic,.We had a fire 3 weeks ago gutted our living area,after sending g someone down we are still waiting and PFP keep passing the buck the guy from trades is not responding to calls..3 weeks living in a bedroom we both are unwell people ,and this is now starting to tip me over the edge.Quobb lane west end Southampton

Julie · 3 March 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

I can honestly say they was helpful and…

I can honestly say they was helpful and I was sad to leave. only left as moved in with partner in own home

Lyn · 28 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Yet another awful experience with castlerock

On Monday 24th I had an appointment to have my boiler serviced in the evening. The chap arrived around 6.30 and did the service. My heating had been on since I got home from my work just after 4pm. About an hour after he left I suddenly felt the room cold +radiator was cold so I checked the boiler which was showing a E133 error. I tried switching the boiler off but still error. It was an extremely cold night and I had no other means of heating so I called the emergency number and explained to the lady my situation. She asked if I had tried the reset button which I hadn't so tried it but still error code. I then asked for someone to come out but she said it was not an emergency and I should phone at 8am in morning and be available til! 8pm. I explained I had a hospital appointment at 11.30 which I had been waiting for for almost a year and also work Monday to Thursday 9-4. I am a pensioner but I have to work to enablei me to pay my rent. I got really annoyed with her and her lack of seeing my situation and not caring that I was frozen. I did end up arguing with her and her nasty attitude and unwillingness to help and hung up on me.I struggled to sleep as was so cold and !luckily have an electric shower but house was so cold I decided to switch my gas oven on to get some heat + realised there was no gas. I called the entemergency number at about 9am from my work and got a lovely lady who said she thought the engineer had forgot to switch my gas back on at the box which is outside. She said very simple to switch on as just a !ever. She said to call back if this wasn't the case. I went home after my hospital appointment and turned the !ever and boiler+cooker worked fine. Shame the person I got the night before hadn't even offered to speak to someone who might have been able to.help but she was one of the most unhelpful + uncaring person I had the misfortune to speak toThere again I have had major issues with anti social neighbour which has gone on for over a year and have had to fight constantly to try+get it sorted+although a bit better recently still some strange comings+goings so suppose I wasn't that surprised at get another problem with Castle Rock whom I think are not good Landlords at all.Mrs Elizabeth Smith

Elizabeth · 27 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

Omar is disgustingly behaved

Omar is disgustingly behaved, incompetent and should not be working for this company or any that involves utilising basic common sense and customer service. When you've got a stressed, upset resident who despite your incompetence initially showed you nothing but respect, who's been locked out of their building for 10 hours after your company lied about resolving the issue with their key, it's maybe best not to shout over them for 10 minutes to intentionally make them angry so you can hang the phone up. You should be absolutely ashamed of yourself you disgusting human being. I will not be renting anymore property that has anything to do with this company. It's not the first time I've reported an emergency to them, last time it was a gas leak that they similarly did nothing about. They're absolutely useless.

Anonymous · 27 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 2/5

Trustpilot

The person who showed me round the…

The person who showed me round the property had not been there before so didn't know much about it

Mr · 27 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 2/5

Trustpilot

Disappointing experience.

The person dealing with my flat didn't e-mail when she said, I had to wait another week. On viewing the flat, she didn't know which garden went with the flat etc. She took the deposit and without asking me then proceeded to take another months rent!! The red "help" chords are still wound up next to the ceiling so won't be much help to me should I need them. After being in the new flat for 3 weeks, I then received a letter with a rent rise!!! Not such a wonderful experience at all.On reading Places for People reply, I immediately e-mailed them my details but have still not heard from them. I am still disappointed!

Margo · 27 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Great people to talk to & they tell you…

Great people to talk to & they tell you everything you need to know

Mr · 26 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Been very helpful

Rating only, no written review.

Mr · 25 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Places for people

Places for people homesExcellent company to rent accommodation fromCustomer service is excellent This is my second home from them I would definitely recommend them

Susan · 25 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 4/5

Trustpilot

Flat is a good size how ever I think a…

Flat is a good size how ever I think a property should be all ready before telling some one it’s there’s as I waiting 3 months after being told it was mine before I even saw the flat staff very good but repair s take very long time to get done

Ms · 25 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Great house great staff

Rating only, no written review.

Golriz · 24 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

A thank you to all of you gas engineers!

Hi, just want to thank Jerrod (Jed, as he likes to be called) for making sure my combi-boiler is working fine during the annual gas safety check. He was polite, professional and friendly. (no, I wasn't bribed into saying this, lol) Many thanks. (-:

Anthony · 24 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

I had a problem with my gas boiler

I had a problem with my gas boiler. I rang Places for People on a Saturday and the engineer called on Saturday evening and quickly sorted out the problem.

Mr · 24 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

Trustpilot

We moved to Deal in November 2019

We moved to Deal in November 2019. We are pleased with the bungalow with the exception of the bathroom. It is really damp and we have black mould around the inside of the window. I keep wiping it but it just comes back. I told PfP a while ago who dismissed the problem and said we agreed to take the bungalow as seen and that it was just condensation. How an assessment can be made over the phone without seeing the problem was a bit worrying. I understand that the bathroom was upgraded to a wet room the year before and the standard of the work is appalling. The floor doesn't slope towards the plug to drain away so water just sits on the floor even after being mopped. The mastic was just squirted on to the tiles where the flooring ends and is just hanging in places. A really shoddy job. There is a shelf next to the toilet which has a broken tile on top. It's a disgrace. Personally I don't feel as if elderly tenants needs are met in terms of maintenance. We seem to be given the keys to the property and left to get on with it. All the neighbours I have spoken to here in Deal feel the same. I would appreciate some feedback on the comments I have made because I don't know who to speak to about these issues.Geraldine Evans

Geraldine · 24 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Great people very helpful

Rating only, no written review.

Mr · 24 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Everyone at places for people have been…

Everyone at places for people have been extremely friendly and helpful. Thankyou all for your support. I love my bungalow and hope to enjoy many years here in the countryside. Best wishes to you all. Marie Davison

Ms · 23 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Excellent customer care

Excellent customer care, jobs are done efficiently and excellent communication with the operator and service

Dawn · 23 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Very Good

Very Good. I'm so happy about my new home. Its not expensive and nothing complicated. Places for People it's very good for young people who want have dreams home. :)

Mr · 23 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Amazing service from places for people

Amazing service from places for people. Just got my first flat with them and I was nicely surprised by the speed of the service /rent the flat, by their customer service, communication, response, and also every time I made a phone call someone was able to help me and being friendly. I totally recommend them.

Alexandra · 22 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

I have been a customer of places for…

I have been a customer of places for people since 2017 and I must say they are second to none in the housing industry. I highly recommend them to anyone who need somewhere to call home. Whether you want a 1bedroom up to a 4bedroom places for people is the company to help you make your dream come through.

Mrs · 22 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

good job

good job guys thanks

Mr · 21 February 2020 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

Trustpilot

Everything went smooth with the move

Rating only, no written review.

Anthony · 21 February 2020 · Places for People Edinburgh (Shrubhill Walk)