Places for People estate agents in Edinburgh and Stonehaven

★★★★★ 1/5

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housing association is racist

This housing association is racist, they will give to a white family who live next door to you. Then say they don't have funding for my emergency maintenance, it's a complete lack a care and support for tenants who they treat as second class citizens.

Emmie · 3 July 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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I've been victimised from day one

I've been victimised from day one. I live in supported housing because i have a disability but it's not visible Julie Gorton and Sarah Hanson, do harassment when possible.

Annette · 3 July 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Been left without power in a flat for 4…

Been left without power in a flat for 4 days. Fridge Freezer defrosted no heating or hot water no lights complete darkness and silents, just terrible. Got told engineer would reconnect me today waited all day and just nothing still have to wait another 24hr. But when police ask housing a engineer comes out in 30m or less and tuners it all off. But now I need it reconnecting and 4 days later and I'm sitting waiting, been told use a candle despite living with focal onset and grand mal epilepsy that's just lovely and safe nice grand mal seizures unconscious in a property with no power that's my life in a places for people property lovely.

Chris · 28 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 2/5

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Living on my nerves

I have been in my property for just over a year now. It was a new beginning for myself due to ill health but unfortunately my new beginning turned into a living hell with no one to turn too as my housing officer totally useless . This association's seems to have no control on what's going on here. There policy on one pet only isn't working there are people here with more than one dog and there big dogs my son-in-law been bitten by one . My dog is small and the stress of trying to get him out without one of them going for him is awful. I constantly live on my nerves waiting on him being attacked.What was a beautiful building the kids who live here slowly destroying it front door paint off it. I have to live with the smell of cannabis really strong as you walk in to our area also when my windows opened in living room it's smells terrible with the stuff . It has been mentioned but reply to that was they can only deal with it if there selling it and police involved. Honestly biggest mistake I have ever made was coming here I have totally gave in no point complaining your made out to be the one with the issues yes I could move but who would want to live here. You really need to sort out alot of issues as school holidays are here again and yet another summer hell to be had including stones being thrown at my windows just to upset my dog

Jill · 28 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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PFP worst housing association worst housing association

PFP worst housing association ever.Had 4 years of bullying by other residents.LGBT hatred.When we viewed this property 4 years ago 2018 we were told this place was LGBT friendly, although hesitant because the place was in a disgusting state we accepted.The bungalow was brown through a elderly resident smoking and was in a bad state.Being the only property on offer at that time due to our disabilities we accepted.2 months after moving in the problems started, harrasment, because we were two ladies and one because one of us had changed over from male to female.WE have had our dustbins put up against our door, rubbish bag left on our front doorstep. Garden furniture broken. Plants destroyed. Dog faeces and urine on our doorstep. Burgled and car stolen. Verbal abuse about our sexualiry.Contacted PfP to speak to the site manager in person and wouldn't put us through and phone put down. When it comes to repairs repairs refused been told to get an handyman.Absolutely the worst housing association I have ever come across.Uncaring, not very sympathetic.My advice to anyone is steer clear of this company, go elsewhere if you are looking for a property.

Kimberley · 22 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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"places work when they work for…

"places work when they work for everyone" more like we will bodge the job and then scarper,what an absolute disgraceful landlord my experience with the company has been a nightmare they don't care about the tennents they only care about taking your money even if that means leaving a tennent in a damp and moldy home in which one of them has a medical condition and not having a record of the complaint oh and someone raised it as an official complaint and won't tell you the outcome and then continue to blame the surveyor the amount of home possessions that I had to bin.... oh and let's not forget that they're now still renting the said damp and moldy property to someone else I feel sorry for them I'd run as quick as you can!

Pebbycat · 22 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Never have I rented off such a terrible…

Never have I rented off such a terrible company,have problems with noise but need to record yet I live 30ft away from a busy main road and can't record nothing,yet she can keep making complaints and letters keep getting sent to the block through her lies,also waiting since 2022 for 1 composite board for my balcony which your guys broke....can't wait for sage to take over you are a joke of a firm that sends letters instead of actually investigating said complaints....laughable you should be struck off from managing any propertiesI am currently looking into legal help with both matters of neighbour and yourselves through the local ombudsmen

Leigh · 22 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Everything that is bad about a landlord…

Everything that is bad about a landlord is PLACES FOR PEOPLE,.......... TREEBYS CLOSE, BURTON, CHRISTCHURCH, DORSET IS THE PLACE OF THE FORGOTTEN PEOPLE, well as long as they get your rent........they don't give a damn about the living conditions people endure in the homes they provide, so called kitchen couldn't accommodate a washing machine due to useless workmanship would not fit in the designated place, female operative took out an outside tap to fit the mentioned washing machine, as space was not big enough for it because of pipes obstructing it's due to the outside tap, a year on I need a tap to keep expensive garden looking good, female operative was skillfully cleaning gutters in my vicinity, on asking her are you fitting tap today,having waited all day for them to do the job, she cockily said no we ain't fitting it, and promptly blames me for the tap she took out, excuse me kitchen wasn't fit for purpose, PLACES FOR PEOPLE have no concern or duty of care for there tenants , be warned if you are are old and frail they will do NOTHING for you, there phone operatives, are cocky, curt, rude, on the whole With A few exceptions, and I reiterate there workman woman, are a joke, but the joke if you are one of there tenants is on you , USELESS avoid if you can I implore you......

Johnny · 20 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Stay away from places for people properties

I have been in touch with places for people since last year about having a bus stop outside our balcony which the developer put before the building was up this is what the local council told us and we viewed the property the hording was still up and a building site and didn't think there would be no issues we have to put a privacy screen up out of own money we have school children chuck rubbish into our balcony and the noise is unreal you can hear people having conversations outside and every car go past I feel like we have been missold this property I would like to add we even got in touch with CEO of places for people and still nothing has changed

Dave · 20 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

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We had a new boiler & radiators fitted…

We had a new boiler & radiators fitted over the course of two days and the two workmen who fitted them, where superb. Luke & Alex where extremely helpful, polite and very friendly. The both did a marvellous job and are a credit to PFP.

BT · 19 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Noise and Flooding

I moved into the property in County Durham in Nov 2019, I was assured after asking, that the resident in the flat above mine was not problematic before I signed the tenancy agreement. Almost immediately I had problems with ongoing noise, then returning from work late one night I found the flat flooded and my personal property damaged, this incident was reported and repairs carried out the following day. The noise continued mainly at weekends followed again by another minor flood. At the beginning of 2023 the noise disturbance increased dramatically sometimes 24 hours a day, 7 days a week, resulting in my taking many days off work, this still continues and frequently I have to stay in alternative accommodation. The noise was catalogued and reported but thus far no action has been taken by the Landlord. I also found and contacted the previous tenants a retired couple who stated that they had to leave the property due to the continued noise and repeated flooding. Places for People are claiming the floods were totally accidental ( 8 different flooding events) and no complaints of noise were ever logged. The previous tenants claim there were at least 17 noise complaints made to Places for People, but Places for People deny that these complaints were ever received from the previous tenants. In my opinion Places for People have failed in their duty of care, and knowingly allowed me to rent this property whilst being fully aware that the tenant above my property had/has a history of anti social behavioral issues going back at least 10 years, and forcing the previous tenants to eventually leave the property. Historically Places for People have allowed this behavior to continue and they are still allowing it to continue to this day !!

Peter · 16 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 2/5

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Nightmare Neighbors

Unfortunately I have nightmare neighbors. I filled in forms to complaint about them. Places for people doesn't take it seriously. I have to move home because PFP won't help. When new neighbours move in PFP will have the same issue again. Rather than putting your head in the sand, listen to your devoted tenants. I actually care about my fellow neighbours. I respect and take care of my flat like it's my own. It saddens me that this is happening.

Josefin · 14 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Awful!

Awful!Takes ages to get through, full of promises that never happen, gardens constantly overgrown, cracked and weeds growing out of guttering,Promised phone called which never happens, promised dyno rod , that was a month ago.Bathroom 50 years out of date , being told nothing till 2025!Now writing to Micheal Gove !Directors should be sacked !!

David · 12 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Collapsed outside wall annoying

Have been waiting since October 2022 for PFP to remove bricks and rubble from a wall that collapsed during a storm. This was a new wall, original collapsed February last year bringing down 3 fences. In spite of requests with photos nobody has arranged to take away the bricks adjoining to where I live with my disabled husband. It's an ugly scene and must now surely be a health and safety issue. Majority of staff are helpful It's just the management not arranging contractors to do the work.

Moira · 11 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Flats over looking leith walk are soaking wet and mould ridden worst condition I have ever saw an apparent new build places for people hang your head on shame

Craig · 10 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Broken intercom

The original complaint was raised in February and I am now on my fifth failed appointment have complained and emailed the area manager about this and another matter of used syringes and rubbish being left in communal areas with no reply even though there is a company policy to reply within 3 days. Absolute shambles when it comes to getting anything done.As of June 5 we now have a working intercom But the door does not lock The people running these properties should be fired asap They are incapable of running it The complaints procedure is nonexistent

Nick · 9 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Disappointed and let down by Places for People

I am totally disgusted by the maintenance service places for people provide!! I have a nest of rats in my pipe outside my bathroom (which is blocking my toilet) and PFP maintenance dept have cancelled the appointment three times for someone to come out to place a rat blocker in the pipe. I was told over a week ago that a company would phone me to arrange an appointment for them to come out to resolve the rate problem! I have requested a manager several times to contact me and no one has, this has been going now for 2 months... This is a health and safety issue, but they don't seem bothered that the rat problem could turn into a infestation! I am seriously thinking of complaining to the director of places for people!

Susan · 8 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Absolute joke of a company

Absolute joke of a company, can't wait for the contract with sage to finish. When they make a bit of effort they'll put it on Facebook to make it look like they've done something but they don't actually enforce rules if it's easier for them to ignore, even the zero tolerance rules. Try get in contact with them and they'll keep transferring you to somewhere else, even transferred me to sage, when sage are paying them to do the things I've been complaining about.As expected a generic reply asking me to message customer service, why don't you check your emails?funny that you reply to public complaints so quickly but can't reply to emails.

C · 5 June 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

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Actually nice to get a decent plumber…

Actually nice to get a decent plumber Craig did a great job fixed in a jiffy the last person that came did a shoddy job but Craig soon rectified the problem thanks very much 10/10 x

Emmaadam · 30 May 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Halfwits and penpushers who havent a…

Halfwits and penpushers who havent a clue how the real works in their 9 to 5 jobs... Bullying and harrassing me about a gas saftu check... Told them situation and then they threaten take further... They wont adjust to suite me at all... Cant wait to leave this dump of an house... Funny i report a repair it takes 6 months... But then within 1 month you threaten me with legal action of a gas check... Bellends

Dave · 27 May 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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I have rented this disgusting first…

I have rented this disgusting first floor flat from new since 2018, I have leaking plastic pipe work under the bath as from 2018, I kept mentioning to the repair places for people men that I have mold behind the toilet and the skirting boards are damp and splitting, both in the bathroom and living room which are ajoined, one man just fastened a nut under the toilet and said that should do it, it didn't, a young plumber came out as I've been complaining for YEARS NOW, he took the side of the bath off, and oh my god, the pipe work was never connected, I had and still have water pouring out of them, even though it was apparently fixed, I have intense black mold and the floor underneath the lino, a huge amount of floor space is saturated, a man came out to monitor it, it read 100% on his meter, I've been living with intense black mold for 5 years, no wonder I feel ill. That was a month ago he came out and nothing. I have 3 leaks in my roof, brown stained ceilings in the kitchen, running into the electrics, bedroom and bathroom. The extraction fan large cover on the outside of on the roof blew off leaving a large gaping hole for weeks before it was slotted back on again, still rattles now. I had a large part of the outside wall just under the eaves peel off like a wave, just hanging off, everything exposed, that took 2 years to fix. I had an outside gas leak for a year before it was noticed and I had another estates house meter that wasn't even mine, so wasn't registered and when the mess was sorted out of course I had a massive bill. On one of the meter boxes the door was broken and the inside was hacked to pieces to obviously make the meter fit. My windows wouldn't close at one point and nearly shattered or took your fingers off. Front door has dropped, letter box fell off and was glued back on. It sounds like a 200 year old house, there's not one room where the floorboards don't squeak terribly. The washing machine switch is wired upto the dish washer, some plugs I can't use because they smell hot. The workmen when building left the front door open and a tom cat sprayed inside the staircase, it still stinks, but they wouldn't change the carpet.I have a disgusting neighbour whose garden is full of rubbish and dogs muck and urine, nothing has been done, it stinks so bad. He's aggressive, loud, noisy and a bully, absolutely nothing has been done about that. The person that is ment to look after this area is totally hopeless, nobody listens, nobody gets back to you, some of the stay at home people are so rude and can't really be bothered to pass information on. The rent goes up because of the badly thrown together houses built by Persimmons, they are the ones that should be picking up the Bill's, but no it's easier to pick on the innocent tenants. I'm disgusted with this company, and please don't write a sickly oh so sorry response Ombudsman is my next stage, I've had enough.

Sally · 25 May 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Absolutely shocking the manage the …

Absolutely shocking the manage the properties for sage housing and now for 4 years the whole row have been bullied and harrased by one neighbour and still nothing done. Evidence gets lost they go through that many staff we are constantly repeating ourselves to new people who still don't do anything. They say they will ring you back within 2 working days that doesn't happen unless you make a formal complaint and they ring you back only yo get that complaint closed. Avoid at all costs

Starr · 22 May 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 5/5

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Amazing staff members

I would like the thank Gaynor and Justice who work for places cor people. The service they provided to me was over and above what i expected. These two employees have given me my life back, helped me through the most difficult time in my life. They did more for me than anyone ever has in my life. I honestly cant thank them both enough. Places for people are very lucky to have theses 2 amazing people working for them and customers of PFP honestly we are so much better pff having them to turn to.

Laura · 21 May 2023 · Places for People Edinburgh (Shrubhill Walk)

★★★★★ 1/5

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Needs shutting down

Not even one star shocking housing association only been here since Saturday there filthy who put a stop tap on the front of a cupboard door in a box so you can't get a washing machine in have to put my fridge freezer in the dining room. Holes everywhere for insects to get in they are disgusting do not rent of these people only interested when there chasing you for rent. I'm moving out soon as l can can't get a cook in because washer is in the way.

Sharon · 15 May 2023 · Places for People Edinburgh (Shrubhill Walk)