Trusted Agent profile

Places for People estate agents in Edinburgh and Stonehaven

3.0

★★★★★

1,812 reviews across 3 offices and 3 platforms

Places for People has three offices, in Edinburgh (two offices) and Stonehaven. Together they have 1,812 reviews on three platforms, rated 3.0 out of 5 overall.

Google logo

3.8 / 5

44

Reviews on Google

All 3 offices

Facebook logo

1.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1,758

Reviews on Trustpilot

All 3 offices

Our offices

Places for People's three offices, most reviewed first. Each has its own page.

Latest reviews from every Places for People office

Newest first, from every platform, with the office each review is about. First names only.

2/5

Trustpilot

Repairs are not getting done have to…

Repairs are not getting done have to wait months for them to come and even moving them back again approximately waiting 6 months

Lynne · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

Agent replied · 23 October 2024

Good afternoon, thanks for bringing this issue to our attention and thank you for taking the time to leave us a review. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG

1/5

Trustpilot

Shabby accommodation

Poor condition to accommodation. Don't turn up when suppose to fix things. No communication about works. Shabby accommodation. Always needing repairs. Best to avoid as your landlord. Go somewhere else.

Paula · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

Agent replied · 23 October 2024

Good afternoon, thanks for bringing this issue to our attention and thank you for taking the time to leave us a review. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG

5/5

Trustpilot

Ocustomer service peratives are always helpful and …

Operatives are always helpful and polite. Never had a bad experience

Mrs.Pcarrington · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

4/5

Trustpilot

Your workman was kind polite and went…

Your workman was kind polite and went beyond the call of duty to fix our blocked drain problem

Tina · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

Agent replied · 23 October 2024

Good Afternoon Tina, Thank you for leaving your feedback. We’re sincerely sorry to hear that you’ve been experiencing some issues and would like the opportunity to resolve the problem. We appreciate that you’ve possibly already been in contact with us, but if you’d like to discuss this further or raise anything with us, please email us at customerfocusteam@placesforpeople.co.uk, Thanks, Janet

4/5

Trustpilot

Good communication and general…

Good communication and general helpfulness. There is a need to keep on top of modern technology in such areas as efficient heating systems, electricity-powered cars, and charging points.

Francis · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

4/5

Trustpilot

They dealt efficiently with my query…

They dealt efficiently with my query and came out to rectify the problem in my bathroom.

John · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

5/5

Trustpilot

PFP always present when needed

I never felt alone or abandoned since the 1st day...Great people,great staff...always here to help

Faycal · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

4/5

Trustpilot

I never really have any issues re…

I never really have any issues re repairs I live in a disabled Bungalow which has made my life sooo much easier,my dustbin housing lost a panel and when I reported the damage it was repaired in no time. All staff Gardeners,Maintenance clerical staff go above and beyond

Kellock · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

1/5

Trustpilot

Does not turn up when supposed to

I have now been waiting a year to have my back drain cleaned out. And I realise there are other issues, but to keep getting dates, then the day before texting to say it won't be done due to sickness, I think is poor. I have explained on numerous occasions that my back passage gets flooded out when we have heavy rainfall. Asy bungalow is tiny I have to need to store things there and so far I have had to throw so many things away. I find it extremely infuriating.

Diane · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

Agent replied · 23 October 2024

Good afternoon, thanks for bringing this issue to our attention and thank you for taking the time to leave us a review. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG

3/5

Trustpilot

I moved here last November and didn’t…

I moved here last November and didn’t have heating in my living room until January so I didn’t get a good start. However we are having an upgrade to our homes now so I hope it all goes well.

Anne · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

1/5

Trustpilot

It's like trying to get blood out of a stone!!!!

For the last few tears I've been trying to get the trees that are in front of my property cut down to a lower hight. They're over 30ft tall and it's like living in a cage all year round. I've taken my nets down to let extra light in and I'm still using lights during the day. We pay a maintenance fee in with our rent and owner occupiers also pay this. There are certain spots that the gardeners or anyone else for that matter pay absolute no attention whatsoever!!!! Where I live is one of these areas....I can understand why people don't want to pay ther maintenance fee because we're not getting the service that we supposedly pay for!!!! My complaint has been closed and they still haven't cut the trees down. Would have better chance getting blood out of a stone. Been in this property for 27 years and the last time these trees were cropped down was in 2015!!!!!! Didn't go back far enough for me to put the date of experience in!!!!!!

ANNETTE · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

Agent replied · 23 October 2024

Good afternoon, thanks for bringing this issue to our attention and thank you for taking the time to leave us a review. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG

5/5

Trustpilot

top-notch housing …

places for people offer excellent accommodation at a reasonable price. They have always treated me with thoughtfulness and respect and have worked proactively on any issues that have arisen. I cannot recommend them enough.

Cameron · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

3/5

Trustpilot

The jobs that the work men do their is …

The jobs that the work men do their is no problem, it’s the people that you email they never answer or phone and the appointment is never sorted first time

Gina · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

Agent replied · 23 October 2024

Good afternoon, thanks for bringing this issue to our attention and thank you for taking the time to leave us a review. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG

5/5

Trustpilot

Boiler fault

No hot water or heating due to faulty pressure switch in boiler, engineer carried out a temp fix within hours on a saturday and ordered new part monday morning, part not available till wednesday sometime so appointment made for thursday which is when the same guy came back and carried out a permanent fix. Great service, kept informed of situation through out well done.

Mr · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

3/5

Trustpilot

Im not happy regarding they way i have…

Im not happy regarding they way i have had to wait for a new kitchen and bathroom - I was told in a recent surgery that these should have been updated back in 2021 which was when i moved in so ive had alot of things wrong and this was never advised to me!

Courtney · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

Agent replied · 23 October 2024

Good afternoon, thanks for bringing this issue to our attention and thank you for taking the time to leave us a review. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG

2/5

Trustpilot

Outstanding an external repair been on…

Outstanding an external repair been on the going for 16months still not completed. Places for people happy to take your money and demand you bend to there demands or the will break your door down and charge you for it. Getting a joke of a company.

Gary · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

Agent replied · 23 October 2024

Good afternoon, thanks for bringing this issue to our attention and thank you for taking the time to leave us a review. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG

5/5

Trustpilot

We recently had a new bath fitted the…

We recently had a new bath fitted the guy who did it was amazing very professional The quality of workmanship is extremely high.His work manner very polite and curtious and he took all the rubbish away and left our property clean

Melanie · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

3/5

Trustpilot

The only reason I gave 3 stars is due…

The only reason I gave 3 stars is due to how long it takes to get anything done after reporting a problem or a repair

Rosie · 1 October 2024 · Places for People Edinburgh (Shrubhill Walk)

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Questions about Places for People

Which Places for People office has the most reviews?

Edinburgh (Shrubhill Walk) has the most, with 1,791 reviews rated 3.0 out of 5, followed by Stonehaven with 28.

Where are the Places for People offices?

The three Places for People offices, by town:

Reviews may appear on more than one platform.

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