5/5
TrustpilotFrom filling in application form to…
From filling in application form to getting keys to new flat everything was done without any complications.. everyone was helpful
Trusted Agent profile
Places for People estate agents in Edinburgh and Stonehaven
★★★★★
1,808 reviews across 3 offices and 3 platforms
Places for People has three offices, in Edinburgh (two offices) and Stonehaven. Together they have 1,808 reviews on three platforms, rated 3.0 out of 5 overall.
44
Reviews on Google
All 3 offices
10
Reviews on Facebook
Business-wide
1,754
Reviews on Trustpilot
All 3 offices
Our offices
Places for People's three offices, most reviewed first. Each has its own page.
- Places for People Edinburgh (Shrubhill Walk)Shrubhill Walk, EH7 4RB1,787 reviews · 25 on Google (3.6)50 in the last 90 days
- Places for People StonehavenGreenlaw Road, AB39 8AB28 reviews · 19 on Google (4.1)1 in the last 90 days
- Places for People Edinburgh (20 Granton Park Avenue North)20 Granton Park Avenue North, EH5 1GW0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Places for People office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotHonestly
Honestly, I'm a lot of you, thank you all
5/5
TrustpilotWelcoming
Their reception, care, courtesy, professionalism, and ethics.
3/5
TrustpilotDone everything amazing from the start…
Done everything amazing from the start .the reason for three stars is because iv been waiting ages on a repair
5/5
TrustpilotGreat portal
Great portal for reporting repairs and paying your rent.Customer Service reply quite quickly.
5/5
TrustpilotI couldn’t be happier with the help…
I couldn’t be happier with the help I’ve had thanks
5/5
TrustpilotVery good company to deal with and very…
Very good company to deal with and very helpful staff.
4/5
TrustpilotHassle free
The relative zero hassle process of documentation and verification.
5/5
TrustpilotFresh start in life
After a year living at Turning Tides, Roffey Place ,Horsham ,after losing everything my home .myself .I cant thankyou all enough for your prompt reply on finding a new home.something I was beginning to doubt would ever happen .I love my new home and yes I may not have carpet or curtains, but it is my home ,my sanctuary everything else will happen , in time .Thankyou from the bottom of my heart.
5/5
TrustpilotEveryone I spoke to have been so…
Everyone I spoke to have been so understanding and helpful, they’ve made things easy and run smooth I couldn’t thank everyone enough amazing company
5/5
TrustpilotStaff are available and helpful
Staff are available and helpful. Great and clean houses Cheaper rent
5/5
TrustpilotI found my flat with people 4 places…
I found my flat with people 4 places on line and from the day I registered to signing for my flat was very quick. And I have had 1st class service with assisting me too get every thing. But most of all helping me has my health changes too make my life comfortable to the situation I was living in a damp cold house tht was costing me a lot of money heating in winter months a head .I'm very pleased with services that I have had
5/5
TrustpilotYou can talk to them easily
You can talk to them easily, ask them questions.Get the answers what you need back.Friendly and good people to talk to.
5/5
TrustpilotGreat place
Fantastic place and great staff
5/5
TrustpilotWhen ever I called for a problem in the…
When ever I called for a problem in the property it's dealt with as quickly as possible
5/5
TrustpilotThe staff are so helpful and kind.
The staff are so helpful and kind.The flat itself is awesome even it’s just one bedroom if I could I would remain there😅. The services that are displayed there is awesome even my little son say he 👍🏽 likes it.
5/5
TrustpilotGuys we’re amazing Evan cleaned up…
Guys we’re amazing Evan cleaned up after themselves 🙂
1/5
TrustpilotBooked repair
Booked repair, no one turned up. Properties are always in bad condition
Agent replied · 23 November 2024
Firstly, thank you for taking the time to leave us a review. We’re sorry for the issues you’ve been facing in your home. We are aware that you may have already contacted us about this problem, but so we can investigate it further, could you please email us at customerfocusteam@placesforpeople.co.uk with details of your issue, your full name and postal address, Thanks, Zak
1/5
TrustpilotMultiple problems with the property my…
Multiple problems with the property my emails haven’t been read yet about it
Agent replied · 23 November 2024
Hello Miss Clarke,Thanks for bringing this issue to our attention, and we’re sorry to hear you’ve had a negative experience with Places for People. We recognise that you’ve possibly bought this issue to our attention through other avenues, but if you could please email us at customerfocusteam@placesforpeople.co.uk with details of your problem, your full name and postal address, our team would be happy to investigate it further, Thanks, Z.R
5/5
TrustpilotBeautiful home for me and my babygirl…
Beautiful home for me and my babygirl absolutely love it and love the area too cant thank you enough for trusting me with this gorgeous home x
1/5
TrustpilotUnprofessonal and poor service
This review is regarding one of the companies that is part of the Places for People group, RMG. RMG have no interest in providing a professional service to their clients. They are paid a management fee, but in my experience in dealing with them since July 2023, they do very little.The Property Manager, seems to either ignore emails/requests or only acts on such requests after constant hounding from me. It's not only rude it is unprofessional to constantly ignore requests/address issues.This is no way to treat clients, whom without, RMG would not have a business. The call handlers that take the calls are always friendly and helpful, and unfortunately they are the ones that have to deal with unhappy clients. Do Places for People also they think it is acceptable to allow this unprofessional behaviour and service to continue?
Agent replied · 27 December 2024
Good morning Melissa, Thank you for leaving your feedback. We’re sincerely sorry to hear that you’ve been experiencing some issues and would like the opportunity to resolve the problem. We appreciate that you’ve possibly already been in contact with us, but if you’d like to discuss this further or raise anything with us, please email us at customerfocusteam@placesforpeople.co.uk, Thanks, KL
1/5
TrustpilotUnprofessonal and poor service
This review is regarding one of the companies that is part of the Places for People group, RMG. RMG have no interest in providing a professional service to their clients. They are paid a management fee, but in my experience in dealing with them since July 2023, they do very little.The Property Manager, seems to either ignore emails/requests or only acts on such requests after constant hounding from me. It's not only rude it is unprofessional to constantly ignore requests/address issues.This is no way to treat clients, whom without, RMG would not have a business. The call handlers that take the calls are always friendly and helpful, and unfortunately they are the ones that have to deal with unhappy clients. Do Places for People also they think it is acceptable to allow this unprofessional behaviour and service to continue?
Agent replied · 23 November 2024
Good morning Melissa, Thank you for leaving your feedback. We’re sincerely sorry to hear that you’ve been experiencing some issues and would like the opportunity to resolve the problem. We appreciate that you’ve possibly already been in contact with us, but if you’d like to discuss this further or raise anything with us, please email us at customerfocusteam@placesforpeople.co.uk, Thanks, KL
5/5
TrustpilotPlaces for People operatives...........Thank you :)
Places for People operatives are always so polite and respectful, they carry out whatever task they are here to do quickly and efficiently with minimal disruption.
5/5
TrustpilotKind and compassionate housing association
Lovely people all the way through the chain. Made us feel like real people not numbers. Good selectrion process for shared ownership properties, and high quality homes on offer.
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Questions about Places for People
Which Places for People office has the most reviews?
Edinburgh (Shrubhill Walk) has the most, with 1,787 reviews rated 3.0 out of 5, followed by Stonehaven with 28.
Where are the Places for People offices?
The three Places for People offices, by town:
- Edinburgh (20 Granton Park Avenue North): 20 Granton Park Avenue North, Edinburgh, EH5 1GW
- Edinburgh (Shrubhill Walk): Shrubhill Walk, Edinburgh, EH7 4RB
- Stonehaven: Greenlaw Road, Stonehaven, AB39 8AB
