Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GooglePenny and Sinclair have managed a property for me for a number of years and I am always impressed
by how quick and efficient they have been to deal with all aspects of their management service .
Particular praise to Liana who seems to have everything at her finger tips !
Graham · 19 November 2019 · Penny and Sinclair Summertown
Agent replied
Dear Graham, We are so pleased to read your 5 star review and are very happy you've had a quick and efficient service with Liana in our Property Management department. We hope to continue to work with you in the future. King regards, P&S.
★★★★★ 5/5
GoogleI have often been impressed with PennySinclair during our tenancy in the past 2 and a half years. In particular, the professionalism of Nicola Randall ( née Holden) who has always responded promptly and professionally to any issues that arose during this period.
Jeanine · 19 November 2019 · Penny and Sinclair Summertown
Agent replied
Dear Jeanine Dwyer, Thank you very much for your kind review for Nicola Randall and our Summertown Lettings department. We are so pleased you've had a great experience with us as a tenant and we hope to work with you again in the future. Kind regards, P&S.
★★★★★ 5/5
GoogleNicola Randall was extremely helpful in assisting with our rental property at a short notice period. She was extremely professional and helped us to secure our property with very little issues.
Faadil · 19 November 2019 · Penny and Sinclair Summertown
Agent replied
Dear Faadil Esack, Thank you very much for your 5 star review and excellent feedback on Nicola Randall in our Lettings department. We are so pleased to hear you secured a property with Penny & Sinclair and found Nicola helpful and professional. Please don't hesitate to contact us in the future if you need anything. Kind regards, P&S.
★★★★★ 5/5
FacebookPenny & Sinclair provide excellent communications, and were extremely helpful in completing my tenancy, keeping me well informed all the time. Many thanks.
Nick · 19 September 2019 · Penny and Sinclair Oxford
Agent replied
Thank you for your review and we are really pleased you were happy with the service you received.
★★★★★ 5/5
FacebookI worked with Frankie to secure a lease on a beautiful double room in a shared house in Oxford. She was kind, responsive, and willing to work with me to make sure things went smoothly. Penny & Sinclair's homes are well above average for the area, and I would definitely work with them again!
Ruby · 2 August 2019 · Penny and Sinclair Oxford
★★★★★ 5/5
FacebookJust spent over 2 weeks in Oxford in a Penny & Sinclair property. Georgia and Judith were great to work with. Professional in every way. 15 Barclay House in Summertown is a lovely property. Immaculately clean with all the mod cons. It gets the afternoon sun, so it’s very warm in the summer, but I’m sure it would be welcome warmth in the other months. They do have fans. The flat is just above Marks & Spencer with pubs and restaurants nearby, including one with a Michelin Star, The Oxford Kitchen! Just around the corner on South Parade is Pompette, not to be missed. And to make it even better, Penny & Sinclair have an office in the next block. Couldn’t be more convenient. Highly recommend Penny & Sinclair.
C · 1 August 2019 · Penny and Sinclair Oxford
Agent replied
Dear C. Ben Mitchell, Thank you very much for your lovely review for Georgia & Judith but also for our Short Let, 15 Barclay House in Summertown. We are so pleased you're happy with the property and the service you've received. We hope to continue to work with you. Kindest regards, P&S.
★★★★★ 5/5
GoogleIt's always a pleasure to use Judith and Georgia’s short-letting service at P&S. They're proactive and professional, reliable and considerate. Well done and Thank you!
Aselle · 30 July 2019 · Penny and Sinclair Oxford
Agent replied
Dear Aselle, Thank you so much for your review for Judith & Georgia, that's so great to hear. We look forward to continuing to work with you. Kindest regards, P&S.
★★★★★ 5/5
GooglePenny & Sinclair have been fantastic - They have really looked after us during our tenancy and made sure that everything goes smoothly.
From start to finish, they have been amazing. Would definitely recommend them to others!
L.A · 30 July 2019 · Penny and Sinclair Summertown
Agent replied
Dear L.A. Oxford, We are very grateful for your lovely review and are so pleased you enjoyed renting through us. Kind regards, Penny & Sinclair.
★★★★★ 5/5
GoogleWe lived in a house run by Penny & Sinclair for two years. In this time, we were impressed by the service we received. The office team are very friendly and always did their best to deal with any requests or issues immediately. We've experienced several other lettings companies in Oxford and Penny & Sinclair are by far the best in terms of service: we only wish our current property was run by them!
Danil · 30 July 2019 · Penny and Sinclair Summertown
Agent replied
Dear danil karasev, Thank you very much for your kind review. We are so pleased to hear you've been very happy renting with us for two years and that you found the team to be friendly and able to solve problems immediately. We hope you are able to rent with us again in the future. Kind regards, P&S.
★★★★★ 5/5
GoogleI can't recommend Lizanne and her team at Penny & Sinclair highly enough - and I am someone who is not easily impressed ;) They combine a high degree of professionalism with great enthusiasm - and, after excellent experiences on my last three sales, I didn't even think about asking another agent to sell my house on this occasion.
Once again, I have been hugely impressed with the quality of their service at every stage - from initial consultation with Lizanne, photography and meeting all team members who would be doing viewings, to arranging/following up on viewings and chasing solicitors. As previously, they secured excellent buyers very quickly, and achieved a very good price for my house (and this time in a very difficult market).
I have also been looking for a property to buy, and have therefore had very recent experience of a number of Oxford agents - and Penny & Sinclair come out tops again.
Suz · 30 July 2019 · Penny and Sinclair Summertown
Agent replied
Dear suz l, Thank you very much for your thoughtful and detailed review, we are so grateful for the feedback and to learn you've had such a great experience selling your properties through Penny & Sinclair, particularly Lizanne Simmons and the Summertown Sales team. We hope to continue to work with you. Many thanks again. Kind regards, P&S.
★★★★★ 5/5
FacebookHave been using Judith and Georgia for the second year running and can always find them both proactive, efficient and super speedy to work with. Will continue to use their services for the foreseeable as they work at a pace that works for me and other staff in our business.
Charlotte · 30 July 2019 · Penny and Sinclair Oxford
Agent replied
Dear Charlotte, Thank you very much for your helpful review for Judith & Georgia in our Short Let team. We are so pleased you're happy with the service you're receiving and will continue to book short let properties with us. Kindest regards, P&S.
★★★★★ 5/5
FacebookJudith and Georgia took over the summer short lets on my house last year and I have been extremely impressed. They are very efficient and proactive. I get a sense that they care about the property and take a real pride in their job. When it comes to discussing options they offer intelligent advice and when they say they will do something you can be sure that it will happen. All this and they are charming with it!
Jonathan · 28 July 2019 · Penny and Sinclair Oxford
Agent replied
Dear Jonathan, Thank you so much for your lovely review for Judith & Georgia. We are so pleased you are happy with our service and we look forward to continuing to work with you. Kindest regards, P&S
★★★★★ 5/5
FacebookPenny & Sinclair short lets dept has done an excellent job managing our property in Oxford for over 4 years. Highly recommend them!
Jeannine · 28 July 2019 · Penny and Sinclair Oxford
Agent replied
Dear Jeannine, We really appreciate you recommending Penny & Sinclair and we are so pleased you're happy with the service from our Short Let team. Kindest regards, P&S
★★★★★ 5/5
FacebookThey are 100 per cent BRILLIANT!
Susie · 25 July 2019 · Penny and Sinclair Oxford
Agent replied
Dear Susie & Harley, Thank you so much for your review. We are so pleased you're happy with the service you've received and look forward to continuing to work with you both. Kindest regards, P&S x
★★★★★ 5/5
GoogleRating only, no written review.
Wayne · 19 November 2018 · Penny and Sinclair Summertown
Agent replied
Hello Wayne, Thank you for the five-star rating. We really appreciate your support! Kind regards, P&S.
★★★★★ 5/5
GoogleRating only, no written review.
L · 19 November 2018 · Penny and Sinclair Summertown
Agent replied
Dear L F, Thank you very much for your 5 star rating. Kind regards, P&S.
★★★★★ 5/5
GoogleOne of the better agencies in Oxford. Responsive and professional.
Huw · 19 November 2018 · Penny and Sinclair Summertown
Agent replied
Dear Huw Rogers, Thank you very much for your kind review, we are very grateful for your feedback and pleased you enjoyed your experience with Penny & Sinclair. Kind regards, P&S.
★★★★★ 1/5
GoogleStay away from this agency if you can. We have called or written over a dozen times to get a leaking washing machine fixed, and after 4 or 5 months, still leaking. The water from the washing machine is tripping the electrical circuit, creating a fire hazard. They still won't come. On the other hand, they come every other month (3 visits in 6 months) to take pictures of the inside of the house.
Deniz · 19 November 2018 · Penny and Sinclair Summertown
Agent replied
Dear Deniz, I'm very sorry to see you have been unhappy with the service you've received. We would be grateful to have the opportunity to rectify any issues. Please could you contact Roseanna Horn on 01865 297555 to discuss this further - we would be very pleased to hear from you. Kind regards, P&S.
★★★★★ 5/5
GoogleThey are a professional, friendly and efficient team in Summertown. Communication was faultless and would highly recommend them if you are selling your property. I had a very positive experience from start to finish.
Margaret · 19 November 2018 · Penny and Sinclair Summertown
Agent replied
Dear Margaret, Thank you very much for your review for our Summertown office! We are so pleased you had a positive experience selling your property. If we can be of any further assistance, please don't hesitate to contact us and we wish you all the best for 2020. Kind regards, P&S.
★★★★★ 5/5
GoogleVery professional, efficient and friendly agency. Always available to help and willing to find a solution to any situation. Would highly recommend Penny and Sinclair Summertown for your property needs in Oxford.
Giacomo · 19 November 2018 · Penny and Sinclair Summertown
Agent replied
Dear Giacomo Frateschi, We are very grateful for your 5 star review and lovely comments about our Summertown office and are really pleased you had a pleasant experience working with us. Thank you very much. Kind regards, P&S.
★★★★★ 1/5
GoogleWorst rental agency I have ever dealt with as a tenant. I have rented from 10+ agencies in 3 different countries, and of course most of them are quite incompetent but Penny & Sinclair is something special.
Their communication is awful. Do not expect getting a timely response to your inquiries. If you do, after a few weeks and calling them a few times, it will be from a new person you have never dealt with before. In 10 months of renting from them I probably had to deal with 7-8 different people.
They are very professional with their end of tenancy inspection though. They will make sure you will see as little of your deposit as possible by inventing bogus charges, like £150 to empty wheelie bins that are already emptied by the council.
Kenan · 30 July 2018 · Penny and Sinclair Oxford
Agent replied
Dear Kenan Kalaycı, We are very disappointed to see you have been unhappy with the service you've received. We would be grateful to have the opportunity to hear your feedback on any problems you encountered so we can rectify any issues. Please could you contact Roseanna Horn on 01865 297555 to discuss this further - we would be very pleased to hear from you. Kind regards, P&S.
★★★★★ 5/5
FacebookLisa Gould at the Burford branch was an absolute pleasure to deal with. Although our property is not managed by Penny & Sinclair now, she was more than helpful and willing to be a “middle man” to get the answers to any questions that were troubling us as we lived a few hours way. Everything was done really quickly and smoothly - couldn’t recommend enough! Thank you Lisa!
Lara · 28 February 2018 · Penny and Sinclair Oxford
★★★★★ 5/5
GoogleRating only, no written review.
Tom · 11 February 2018 · Penny and Sinclair Oxford
Agent replied
Hello Tom, Thank you very much for your five star review! We are very grateful for your support and pleased you enjoyed experience with Penny & Sinclair. Kind regards, P&S.
★★★★★ 5/5
GoogleRating only, no written review.
L · 11 February 2018 · Penny and Sinclair Oxford
Agent replied
Hello L F, Thank you very much for your five star review! We are very grateful for your support and pleased you enjoyed experience with Penny & Sinclair. Kind regards, P&S.
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