3/5
GoogleRating only, no written review.
Trusted Agent profile
Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea
★★★★★
913 reviews across 3 offices and 2 platforms
Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.
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Our offices
Palmer & Partners's three offices, most reviewed first. Each has its own page.
- Palmer & Partners Colchester43 Crouch Street, CO3 3EN455 reviews · 455 on Google (4.6)0 in the last 90 days
- Palmer & Partners, Suffolk2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ342 reviews · 342 on Google (4.9)60 in the last 90 days
- Palmer & Partners Clacton-On-Sea2 Arcade Buildings, Station Road, CO15 1SS116 reviews · 105 on Google (4.6)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Palmer & Partners office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 14 June 2024
Thank you!
1/5
GoogleRating only, no written review.
Agent replied · 14 June 2024
We are sorry we did not meet your expectations on this occasion. We continue to work towards and take pride in achieving high levels of customer service every day, and value all our customers.
5/5
GoogleRating only, no written review.
Agent replied · 14 June 2024
Thank you for taking the time to leave such a brilliant rating for us. Much appreciated P&P team.
5/5
GoogleExcellent service
Agent replied · 14 June 2024
Thank you for taking the time to leave us a great review and 5* rating, Terry. Best regards.
5/5
GoogleFriendly crew
Agent replied · 14 June 2024
Thank you! Kind regards, P&P team.
1/5
GoogleTerrible service!
Agent replied · 14 June 2024
We apologise that we did not meet your expectations on this occasion. We continue to work towards and take pride in achieving high levels of customer service every day, and we value all our customers. With kind regards.
4/5
GoogleGood place for houses.
5/5
GoogleGreat people easy to communicate
Agent replied · 14 June 2024
Thank you for your review, Craig. More than happy to help.
5/5
GoogleThe best agency and good staff. ❤❤
5/5
GoogleAlfie there is very good to deal with and professional.PositiveProfessionalism
Agent replied · 14 June 2024
Thank you! Best regards, P&P team.
5/5
GoogleVery professional, don't mess you about like some agents!! Highly recommend
Agent replied · 14 June 2024
Thank you, Paul. It was a pleasure working with you!
5/5
GoogleParmer and partner see are sale through from start to finish..very happy with there service. We would highly recommend!
5/5
GoogleAs first time buyers they helped alot and were very informative and helped us every step of the way with everything making buying our first home very easy.
1/5
GoogleTired calling multiple times to view a property to let. Was just told they are all out on viewings and someone will call you back..noone ever did. I understand companies are short-staffed these days, but it's very unprofessional not to call you back, even after multiple times calling.
Agent replied · 14 June 2024
Thank you for letting us know, Adam, though we are sorry to hear this happened. We apologise that we did not meet your expectations on this occasion. We continue to work towards and take pride in achieving high levels of customer service, and we value all our customers.
1/5
GoogleI do not like to leave negative reviews.however when i called to cancel a viewing it appeared that the phone was put down on me.Ifeel that some of the staff appear very cold in theire mannerism.I viewed a property which was on the market with them and also with them and also a multiple agency when i called them to let them know i had already viewed the ptoperty i was told to call them and no one else i now feel that i know longer wish to pursue any furthur with the purchase
Agent replied · 14 June 2024
Thank you for letting us know, though we are sorry to hear this. We apologise that we did not meet your expectations on this occasion and take note of your comments. We continue to work towards and take pride in achieving high levels of customer service every day, and we value all our customers.
5/5
GooglePalmer & Partners are simply amazing 👏 we bought a property from them and the service and touch from them was top notch. The team were patient enough and accommodated us to view several times. The cherry on the icing of great service was the stress free key pick up service and gift pack we got with it... Thank you for going the extra mile Palmer & Partners
5/5
GoogleI attempted to sell and purchase properties at Colchester and Clacton via the Palmers & Partners at both locations. I dealt with a number of personnel (both Alfies at Colchester and Harry at Clacton, but the two people that I had regular dealings with were Paul at Colchester and Lynn at Clacton. Both of them were very professional and friendly and could not have done any more to make the transactions successful. The fact that I pulled out of the transactions was purely due to the intransigence of the buyers representatives. Should I need a good Estate Agents in the future, Palmers and Partners will certainly be my port of call.
Agent replied · 14 June 2024
Thank you so much for taking the time to give us such a great review. We look forward to hearing from you again should you need us in the future.
5/5
GooglePalmers & Partners helped me with the world's slowest and most painful purchase ever! I am so grateful for their support, commitment and determination, especially Hayley & Tyler. Thank you!
Agent replied · 14 June 2024
Sally, we are happy to help! It was great working with you. Thank you for your comments on behalf of Hayley, Tyler and all of our P&P team.
1/5
GoogleThey will set an appointment then disregard the time they scheduled. You will be left literally standing in the rain, waiting for their agent to show the property you were supposed to view. Incompetent agent and rude management in the Colchester office. There is also a striking difference between their allAgents ratings and their Google reviews, which leaves one to wonder about the legitimacy of their non-verified reviews! Best to avoid, unless you enjoy dealing with rude and incompetent people!
Agent replied · 14 June 2024
Dear Boroka. I am very sorry that the viewing prior to yours overran by around 6 minutes and that it was raining; meaning you had to wait in the covered entryway. However, we always make a point of trying not to rush people through their appointments in order to give them ample time to find out all the relevant information that they require to make what could be a complex and important decision. It is also regrettable that you were not able to resolve this with the branch manager but your aggression and rudeness to my colleague combined with the fact that the tenant who currently lives at the property (who was present at your appointment) has contacted us to complain about your behaviour, made it quite difficult for us to have any meaningful discourse with you. We are sorry that we were unable to have a productive and warm relationship and we wish you the best in your search.
5/5
GoogleVery kind and caring staff,very helpful and fast in sorting out any issues! We highly recommend Palmer & Partners to everyone that's looking to rent,buy or sale! Many many thanks for everything!
Agent replied · 14 June 2024
Thank you for your 5 star review, we are please to hear that you were happy with our service provided.
5/5
GoogleExcellent service received, Paul Devereux kept us updated throughout the transaction and communicated with solicitors. Would recommend and will use Palmer & Partners again.PositiveProfessionalism
Agent replied · 14 June 2024
Happy to work with you again, Carly. Thank you for taking the time to post your review, we really appreciate your feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Palmer & Partners
Which Palmer & Partners office has the most reviews?
Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.
Where are the Palmer & Partners offices?
The three Palmer & Partners offices, by town:
- Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
- Colchester: 43 Crouch Street, Colchester, CO3 3EN
- Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?
Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold.
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