Trusted Agent profile

Palmer & Partners estate agents in Colchester, Ipswich and Clacton-On-Sea

4.7

★★★★★ Excellent

913 reviews across 3 offices and 2 platforms

Palmer & Partners has three offices, in Colchester, Ipswich and Clacton-On-Sea. Together they have 913 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

902

Reviews on Google

All 3 offices

Trustpilot logo

11

Reviews on Trustpilot

All 3 offices

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Our offices

Palmer & Partners's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Palmer & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Palmer & Partners office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing from start to finish. I cannot thank Lucy and Ollie enough. Selling a house felt so easy and we were on the market within days and then sold subject to contract in days. Lucy did a brilliant job with the photos, marketing and efficiency. Ollie kept our buyers updated throughout while we looked for an onwards purchase which was one less thing for us to worry about. Professional and friendly, and will recommend to all.

K · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Katie Thanks for the lovely review and best wishes for the future.

5/5

Google

I purchased a house through Palmers & Partners. Chelsey Killington was exceptional throughout the process. She was welcoming, friendly, patient and answered all my questions. Communication was clear and Chelsey ensured to get her colleagues to keep me posted, when she was on holiday. Very professional and I would certainly recommend her for the excellent job she does. Thanks Chelsey!

Ash · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Ashwin Many thanks for your wonderful review and best wishes for the future.

5/5

Google

Palmer & Partners helped me to sell my house. The pictures looked great and no room was left out. The whole team were courteous and professional and special thanks to Ollie Findlay who became my main contact throughout the process and kept me informed of any changes throughout.PositiveResponsiveness, Quality, Professionalism

Neil · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Neil Many thanks for your lovely review and best wishes for the future in your new home.

5/5

Google

all of the staff at Palmer and Partners were really helpful with my first home purchase. Chelsey was particularly helpful, ensuring that I was kept up to date at every step of the process and explaining details which those who have not bought a home before really clearly. A team with a great support network and also a good understanding of the local area. Thank you all.

Sam · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Sam Congratulations on the house purchase and thanks for your lovely review. Best wishes from the team.

5/5

Google

My house was sold on day 2 after marketing. Despite slowness on all the solicitors part Chelsey from Palmer & Partners kept on at them to finally complete the sale. Chelsey was very good at keeping me informed of the progress (much better than my solicitor). I can recommend Palmer & Partners and do ask for Chelsey to progress the sale for you.

Vincent · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Vincent Many thanks for your lovely review, greatly appreciated and best wishes for the future.

5/5

Google

Amazed at the speed at which we went from viewing a property to moving in, without any compromise in the quality of service at any step of the way! Being new to renting, we were very nervous about the idea, but Lewis Rogers who was in charge of the property has been supporting us through out the journey from our first viewing to sorting out everything ready for keys ! We especially felt every communication we have had with the firm has been clearly laid out with no confusion on any details, and every response had a very fast turnaround! As a customer, every staff we have interacted with has been the likes of Lewis, providing support with any information or assistance we required with our application. We didn’t think we would be moving so quickly and feel very equipped to do so thanks to Palmer & Partners !

A · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Ardra Congratulations on moving in to your new home, thanks for your wonderful review it really does mean a lot and we will pass on your lovely feedback. Best wishes for the future from all at P&P

5/5

Google

I used Palmer and Partners for a valuation. They were lovely to speak to and dealt with the request very quickly. I would like to say thank you to Oliver and Andy for providing such a fantastic service and communicating with me continuously throughout the whole process. Amazing service that is totally recommended to anyone that is looking to sell their home.

Sue · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Sue Thanks very much for your lovely review and best wishes for the future.

5/5

Google

From the initial phone call requesting a valuation to the final completion of our property I can only say they were excellent going over and above our expectations. Ollie was brilliant at keeping us informed throughout the process even when there was nothing to report he would call weekly to give us an update. I don’t know who took the photos but they were great, I am very fussy but didn’t need to alter anything. I would have no problems recommending Palmer and Partners and will use them again if the need arises. Well done to a great team, very professional, good old fashioned service.

Christine · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Christine Thanks for giving us a wonderful review we really do appreciate your comments. Best wishes in your new home from the team.

5/5

Google

Our first experience of Palmer & Partners was in 2017 when we purchased our first home. They were brilliant, so naturally we returned to them when we decided to sell five years later. The valuation was speedy, high-quality photos were taken and we have been given professional advice every step of the way. They were brilliant at keeping the purchase process moving for us too, especially when we needed to speed things up so we could exchange contracts. Cannot recommend them enough! Brilliant team of people who are hard-working, professional and always happy to help.

Samantha · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Samantha Thanks for you’re fantastic review and congratulations in you new home. 🧡🖤🏡 …

5/5

Google

Palmer & Partners are a friendly and professional company, which was why I chose them out of 3 valuations. I dealt mainly with Tom Bishop during my sale, he was very supportive and nothing was too much trouble for him, he kept me fully updated by phone, responded to emails very quickly and basically kept the sale on track. I was greatly appreciative of his knowledge and assistance. Many thanks for a successful completion

Lisa · 25 October 2022 · Palmer & Partners, Suffolk

Agent replied · 24 October 2024

Dear Lisa Congratulations on the house sale and thanks for your lovely review which we really appreciate. Best wishes from the team.

5/5

Google

I have recently had an offer accepted on a property marketed by Palmers & Partners. It is early days yet but so far James Burrage has been very professional and efficient. I was able to arrange for a viewing the same day, and was slightly late but James was accommodating nonetheless. He has been updating me on a regular basis ensuring that I’m kept notified of the current stage making it a far less stressful purchase than how I imagined it to be. If you are looking for a trustworthy and reliable estate agent, James is definitely the one to go to! You’ll be in safe hands.

Ash · 25 October 2022 · Palmer & Partners Colchester

Agent replied · 24 October 2024

Hi Ash, congratulations on having your offer accepted, thank you for your feedback that we have been professional and efficient.

5/5

Google

We have just sold our flat through Palmer & Partners. They gave us a good valuation, did all the viewings, got us a great offer, and have kept us informed through the whole process, and helped us all the way. We would highly recommend them and will definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 24 August 2022 · Palmer & Partners Colchester

Agent replied · 14 June 2024

Hello Sue. Thank you for your kind words. It is always a pleasure to work with you and your family and we look forward to doing so long into the future.

5/5

Google

What a fantastic place to live.

Geoffrey · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

It certainly is Geoffrey. Thanks

5/5

Google

The best estate agents in Clacton-on-Sea essex

Lucy · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you so much Lucy for taking the time to write this.

5/5

Google

Excellent service very quick on replying for a purchase

Mark · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thanks Mark. Great review

5/5

Google

Excellent company. Great people to do business with.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Jonathan

5/5

Google

Sold property very quickly. Excellent service throughout. Pleasure dealing with Harry and Lyn. Many thanks.PositiveProfessionalism

James · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you James. Thanks for taking the time to leave a review. All the best

1/5

Google

Its unfair to discriminate those who have debt, Not stating that in the rental ads let's these agents get away with that and obviously to comply with regulations from the property omnibusman they don't. The agent hadn't got a clue about the property I viewed eitherNegativeValue

Shelley · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Dear Shelley, we do not wish to discuss your personal matters online. We explained that due to your situation the referencing company would not be able to provide a satisfactory reference to enable you to proceed with the rental. This is not our company but a separate referencing company that our landlords request we carry out before moving into any property. If you would like to call us to explain why we cannot proceed with your application due to your situation please do on 01255 444385 and ask for Kate our lettings manager. Many thanks.

5/5

Google

An Agent that delivered on its promise and was good value. Genuinely good experience on a not so easy house sale (not their fault). Special mention to Lin who chased the sale through from start to finish. More agents should have this person in place to ease the process and keep the communication flowing. Thank you and will use again if need to in the area. Good value, excellent communication and professional team.PositiveResponsiveness, Professionalism, Value

Christian · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for taking the time to write this Christian. All the best for the future.

5/5

Google

Cannot recommend Palmer and Partners and all of its staff enough on my recent house sale. Sold the property within 36 hours, professional service the whole way through for the last 10 weeks and due to complete next week. If your looking for an agent in the area, then look no further. If I had more houses, I’d sell them all through this agent.PositiveResponsiveness, Professionalism

Will · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Will, A lovely review to read.

5/5

Google

First class estate agents. They sold our house so fast and stress free. Amazing pictures taken by Brady in the morning, went live online that afternoon, 3 viewers booked for the following day, of which the first one made an offer of the full asking price! Big thank you to Harry for keeping us updated every step of the way. Highly recommended.

Blake · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you for this review Blake.

5/5

Google

Absolute pleasure to deal with. I've now sold 3 properties through Palmer & Partners and the service has been fantastic each time. Harry in particular has been a huge help in speeding up solicitors and his communication has been excellent throughout.

Oliver · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Oliver for your continued support. All the best

5/5

Google

I bought my first home through Palmer and Partners clacton branch. The team were fantastic. The process started with Harry who was particularly professional in his approach on the viewing, it was also harry who negotiated the offer for us and secured us the home. From then on we were in the capable hands of Lynn. Buying a home is stressful but lynn made it as stress free as possible. Keeping me updated throughout the process, and always being at hand to assist when needed. I couldn’t thank Lynn, Harry and the team enough!

Mitchell · 16 June 2022 · Palmer & Partners Clacton-On-Sea

Agent replied · 15 June 2024

Thank you Mitchell for taking the time to write this. Hope you’ve settled in well.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Palmer & Partners

Which Palmer & Partners office has the most reviews?

Colchester has the most, with 455 reviews rated 4.6 out of 5, followed by Ipswich with 342.

Where are the Palmer & Partners offices?

The three Palmer & Partners offices, by town:

  • Clacton-On-Sea: 2 Arcade Buildings, Station Road, Clacton-On-Sea, CO15 1SS
  • Colchester: 43 Crouch Street, Colchester, CO3 3EN
  • Ipswich: 2 Nicholas Street, Ipswich, IP1 1TJ, IP1 1TJ
Has Palmer & Partners won any awards?

Yes. In The Trusted Agent 2026 awards, Ipswich won Gold and Colchester won Gold.

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