Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleWell done!
Shamir · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Shamir Radia,
Thank you for taking the time to leave us a review! We are thrilled to hear you had a positive experience with Oyster Properties. Your positive feedback means a lot to us, and we are always striving to provide the best possible service. If there is anything specific, we could have done better, please do not hesitate to let us know - we value all feedback as it helps us improve. We look forward to serving you again in the future!
Best Regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI would recommend Nimiesha as your agent with Oyster properties she was very polite has a lot of knowledge, showing us around the property and she’s helped us a lot in our journey of purchasing a new home.
Mentor · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Mentor Gashi,
Thank you so much for your wonderful 5-star review!
We are so pleased to hear that Nimiesha’s professionalism, knowledge, and support made your home-buying journey a positive experience. She will be delighted to know her efforts were appreciated. Congratulations on your new home and thank you for choosing Oyster Properties, we wish you all the best!
Best regards,
The Oyster Properties Team
★★★★★ 1/5
GoogleThey are truly incompetent. I've now paid them 3 months rent to them and was still waiting for my front door key to the flat complex. Only by going in today and getting they to finaly give me their copy did I gain the key. I had been forced to use the side gate this whole time ( which I had to go though the building management company to get the code for not them) and I am still not gotten assces to the garage that was on the listing when we sign but they very quick remove from when I chased the keys( thanks god for screenshots at time of signing).
Would recommend keeping your guard up if you use them .
Zara · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Zara,
We sincerely apologize for the significant inconvenience and frustration you have experienced.
The issues you described, waiting three months for your front door key, having to rely on side gate access, and the confusion regarding garage access, fall far below the standard of service we strive to provide.
Please understand that the delay in obtaining front gate access was due to a hold-up from the Block Management team. Despite our numerous follow-ups, they regrettably failed to provide the keys to us in a timely manner.
This situation is completely unacceptable, and we are truly sorry for the stress and inconvenience this has caused you. You rightfully deserved full access to your home from day one, and we acknowledge that we did not deliver on this basic expectation.
The matter has now been addressed accordingly, but please accept our heartfelt apologies once again for the difficulties you’ve faced. Thank you for bringing these serious concerns to our attention, your feedback helps us improve our service and prevent similar situations in the future.
Sincerely,
The Oyster Properties Team
★★★★★ 5/5
GoogleI'm pleased with the services provided by my letting agent who provided swift resolution of replacement of a new boiler for my tenant. I want to mention Nandish in particular, who kept me informed throughout from the outset of finding the installer until the completion.
Rajul · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Rajul,
Thank you so much for your 5-star review!
We are delighted to hear that you are pleased with the service provided by our lettings team. It’s wonderful to know that Nandish kept you well-informed and ensured a smooth and timely resolution for your tenant’s boiler replacement.
We truly appreciate your feedback and your trust in Oyster Properties!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleWe recently moved to our new home through Oyster Properties, and the experience was excellent. Gemma Groogan assisted us throughout the process, she was extremely helpful, always pleasant, and made everything smooth and stress-free. We truly appreciate all her support and professionalism. Highly recommended!
Sundar · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Sundar,
Thank you so much for taking the time to share your wonderful feedback!
We are absolutely delighted to hear that your move to your new home went so smoothly. Gemma will be thrilled to know that her support made such a positive difference during your move - she truly takes pride in ensuring every client has a stress-free experience. It's been our pleasure to assist you, and we wish you all the very best as you settle into your new home.
Thank you for choosing Oyster Properties and for your kind recommendation!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleThanks so much to everyone. Always quick and responsible.
Zoe · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Zoe V,
Thank you so much for your 5-star review!
We really appreciate your kind words. It’s great to know that our team’s responsiveness and commitment made a positive impression.
We truly value your support and look forward to continuing to assist you in the future!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleGemma who was instrumental in us acquiring our flat has been helpful throughout, we are very grateful and would recommend her going forward should you want to let from Oyster Properties
Atif · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Atif,
Thank you so much for your 5-star review!
We are thrilled to hear that Gemma was instrumental in helping you secure your flat and provided support throughout the process. Your kind words and recommendation mean a lot to us.
We truly appreciate you choosing Oyster Properties and wish you all the best in your new home!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleOutstanding Guidance and Support from Gemma and Het
Gemma was instrumental in ensuring our property rental process was smooth, clear, and stress-free from start to finish. Her guidance was consistently professional and highly effective. Throughout the search and initial application phases, she provided excellent support, clearly explaining each step and managing expectations perfectly. We particularly appreciated her responsiveness and proactive communication; she always made herself available to answer our queries and ensured we had all necessary documentation ready in a timely manner.
Het's guidance was extremely detailed, ensuring we fully understood all terms and conditions. He consistently followed up with us and all relevant parties, demonstrating a strong dedication to moving the process forward without delay. His friendly demeanor and willingness provided immense reassurance. We felt fully supported and confident thanks to Het's tireless effort.
Ronak · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Ronak Soni,
Thank you so much for your incredible 5-star review!
We are thrilled to hear that Gemma and Het provided such outstanding guidance and support throughout your property rental process.
Gemma will be delighted to know that her professionalism, responsiveness, and clear communication made the experience smooth and stress-free for you.
Likewise, Het’s dedication, attention to detail, and proactive approach clearly made a strong positive impact. Your kind words mean a lot to the team, and we truly appreciate you taking the time to share your experience.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleExcellent Service from Het Patel and Gemma
Oyster Properties is a trustworthy and reliable agency. I had a great experience with Het Patel during the house viewing. He was very helpful and explained everything clearly, guiding us through all the important information we needed to know. He is polite, respectful, and has a very supportive nature. Het demonstrated outstanding dedication to his work. he resolved issues promptly and always returned my calls, even if he missed them initially. His professionalism and sense of responsibility truly stood out, and I sincerely appreciate his excellent service.
I had another great experience with Gemma, who is very proactive and an excellent communicator. She managed the tenancy agreement process for my property efficiently and professionally. During that time, I contacted her several times, and she always answered my calls promptly, responding politely and appropriately each time. Her clear communication and supportive attitude helped me complete my documentation on time. Overall, it was an outstanding experience with Gemma and the entire Oyster Properties team.
Thank you
Rakesh · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Rakesh Prajapati,
Thank you so much for your fantastic 5-star review!
We are delighted to hear about your excellent experiences with both Het Patel and Gemma.
Het will be delighted to know that his dedication, professionalism, and support made your house viewing smooth and informative.Gemma will also be pleased to hear that her proactive approach and clear communication helped you through the tenancy process efficiently.
We truly appreciate your kind words and your trust in Oyster Properties.
It is wonderful to know our team could provide such a positive and seamless experience for you!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI had an excellent experience with Oyster Properties during my letting process. The service was professional, efficient, and well-coordinated throughout. My letting agent, Gemma, was exceptionally supportive and ensured everything went smoothly from start to finish. She responded to all my queries promptly and handled every detail with great care and professionalism. I truly appreciate her efforts and hope to continue receiving the same high standard of service in the future.
Faizan · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Faizan Ali,
Thank you so much for your wonderful 5-star review!
We are thrilled to hear that your letting experience with Oyster Properties was smooth, professional, and well-coordinated. Gemma will be delighted to know that her support, prompt responses, and attention to detail made such a positive impact.
We truly appreciate your feedback and look forward to continuing to provide you with the same high standard of service in the future!
Kind regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleGemma at Oyster Properties was very professional and helpful to us. Thank you so much Gemma for all your help it was very much appreciated.
I would highly recommend Oyster Properties
Asha
Asha · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Asha Lakhani,
Thank you so much for your wonderful 5-star review!
We are thrilled to hear that Gemma’s professionalism and support made such a positive impact on your experience. Gemma will be delighted to know her efforts were appreciated.
We truly appreciate your recommendation and your kind words, and we wish you all the best!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Dr · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Dr. Vinod Garg,
Thank you so much for taking the time to leave us a 5-star review!
Your positive feedback means a great deal to our entire team at Oyster Properties. We are thrilled to know that we met your expectations and provided you with excellent service. We look forward to assisting you again in the future, whether for sales, lettings, or property management needs.
Thank you for choosing Oyster Properties!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleVery knowledgeable and brilliant in communication
Sreeman · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Sreeman Andole,
Thank you so much for taking the time to share your positive experience with us!
We are delighted to hear that our team's knowledge and communication met your expectations.
Your feedback means a great deal to us and motivates our entire team to continue providing excellent service. We look forward to assisting you again in the future!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI had the pleasure of working with Gema, and I cannot recommend her highly enough! From the very beginning, she was incredibly helpful in helping me find the perfect property. She took the time to listen to my needs and preferences, offering thoughtful recommendations that matched my criteria.
What really stood out was how thorough and supportive she was throughout the entire process, especially with the application and documentation. She walked me through every step, making sure I understood all the paperwork and helping me complete everything without any stress. Gema's professionalism, patience, and attention to detail made the whole experience smooth and hassle-free.
If you're looking for someone who genuinely cares about finding the right property and providing outstanding customer service, Gema is the person to work with! Thank you again, Gema, for making this process so much easier!
Deep · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Deep Patel,
Thank you so much for your fantastic 5-star review! We are delighted to hear about your positive experience working with Gema. Her dedication, professionalism, and genuine care for her clients truly set her apart, and it’s wonderful to know she supported you every step of the way, from understanding your needs to guiding you smoothly through the application and documentation process.
We are thrilled that everything felt seamless and stress-free for you, and Gema will be over the moon to hear your kind words.
Thank you for choosing Oyster Properties, and we wish you all the very best in your new home!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleHi, Kavya came for an inspection from oyster.
A professional man! He helps me to resolve the maintenance issues In my property.
Thanks
Abdelhamid · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Abdelhamid Chettouh,
Thank you for your kind words and 5-star review! We are elated to hear that Kavya provided professional and helpful support during your property inspection and assisted in resolving the maintenance issues. Your feedback is greatly appreciated and thank you for choosing Oyster Properties!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleKavya has been excellent, and has given high quality service.
Magnus · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Magnus Nielsen,
Thank you so much for your 5-star review!
We are truly grateful that you received excellent, high-quality service from Kavya. He will be very pleased to know that his efforts were appreciated.
Thank you for choosing Oyster Properties!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleWe moved into the property in November 2024, and the entire experience was excellent. Whenever any issue came up, the team resolved it immediately. Even after we moved in, they continued to provide great support.
A special thanks to Mehul and Kavya for helping us complete our house inspection and guiding us through the process. I also want to thank Gemma for helping us find the perfect property.
Bijal · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Bijal Patel,
Thank you so much for your wonderful 5-star review!
We are delighted to hear that your move-in experience in November 2024 was smooth and that our team was able to support you promptly whenever any issues arose. Providing reliable service before and after move-in is something we value deeply.
A special thank you for recognising Mehul and Kavya, they will be very pleased to know their guidance during the inspection process made things easier for you. We’re also thrilled to hear that Gemma helped you find the perfect property.
We truly appreciate your kind words and are glad to have played a part in making your transition into your new home a positive one.
Thank you for choosing Oyster Properties!
Sincerely,
The Oyster Properties Team
★★★★★ 5/5
GoogleI’d like to share some heartfelt feedback for Kavya and Mehul. They were incredibly helpful and supportive during our move-out process, and their cooperation made everything so much smoother. I truly appreciate the time, patience, and effort they put in.
I also want to extend my gratitude to the entire team. Everyone worked together wonderfully, and their dedication and professionalism really showed. Thank you all for doing such a great job and for making the experience positive from start to finish.
Rajesh · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Rajesh Patel,
Thank you so much for taking the time to share such heartfelt feedback. It’s truly wonderful to hear that Kavya and Mehul were able to support you so well during your move-out process. Their patience, dedication, and willingness to help are qualities we are extremely proud of, and they will be delighted to hear your kind words.
We also greatly appreciate your recognition of the wider team. It’s fantastic to know that their professionalism and teamwork contributed to a smooth and positive experience from start to finish.
Thank you once again for your trust and for the lovely feedback, it means a great deal to all of us at Oyster Properties!
Kind regards,
The Oyster Properties Team
★★★★★ 5/5
Googlenearly 7 years live in in the same property’s and I’m really Happy especially with Maintenance team, Mr.Nandish Jani he’s amazing, quick and responsible very polite man as well thanks again
H · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Hamid Chizari,
Thank you so much for your wonderful 5-star review! We truly appreciate your loyalty over the past seven years and are delighted to hear that you’ve been happy with your home and the service you have received. It’s great to know that Nandish has consistently provided quick, responsible, and polite support, he will be very pleased to hear your kind words.
Thank you again for your trust in Oyster Properties!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI have recently been in communication with Nandish Jani from maintenance regarding issues in my property. He has handled every issue swiftly with an effective outcome. I really appreciate it, very kind and professional.
Ellie · 20 November 2025 · Oyster Properties Stanmore
Agent replied · 20 March 2026
Dear Ellie Pettitt,
Thank you so much for your 5-star review! We are delighted to hear that Nandish was able to assist you promptly and effectively with the maintenance issues in your property. His kindness and professionalism are qualities we truly value, and he’ll be very pleased to hear your feedback.
We really appreciate your kind words and your trust in Oyster Properties!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
TrustpilotExcellent Service from Het Patel and Gemma
Oyster Properties is a trustworthy and reliable agency. I had a great experience with Het Patel during the house viewing. He was very helpful and explained everything clearly, guiding us through all the important information we needed to know. He is polite, respectful, and has a very supportive nature. Het demonstrated outstanding dedication to his work. he resolved issues promptly and always returned my calls, even if he missed them initially. His professionalism and sense of responsibility truly stood out, and I sincerely appreciate his excellent service.
Rakesh · 5 November 2025 · Oyster Properties Arnos Grove
Agent replied · 26 December 2025
Dear Rakesh Prajapati,
Thank you so much for your detailed and wonderful 5-star review! We are truly grateful for your kind words and are delighted to hear about your positive experiences with Oyster Properties.
Het will be very pleased to know that his dedication, responsiveness, and supportive approach made your viewing experience clear and stress-free. His professionalism and commitment to clients are qualities we greatly value.
We are also thrilled to hear such positive feedback about Gemma. Her proactive approach, clear communication, and efficiency during the tenancy agreement process are something we’re very proud of, and it’s great to know she helped make everything run smoothly for you.
Thank you again for your trust and appreciation of the entire team. Your recommendation means a great deal to us!
Thank you for the 5-star rating, Rajesh!
We truly appreciate you taking the time to review Oyster Properties. It’s been a pleasure assisting you, and we are always here whenever you need us in the future.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleWe are very happy with oyester agency ,we find a very beautiful house ,kevin is very professional help with anything also gemma and all rest of team ,we recommend very professionals agency
Giise · 20 October 2025 · Oyster Properties Arnos Grove
Agent replied · 20 March 2026
Dear Giise Ppp,
Thank you so much for taking the time to share your experience with Oyster Properties!
We are delighted to hear that you found your beautiful new home through us.
We will be sure to pass on your kind words to Kevin and Gemma - they will be thrilled to know they made such a positive impact on your property search. Our entire team takes great pride in providing professional, helpful service, and your feedback truly makes our day.
Thank you for recommending us. It means the world to us when happy clients share their experience with others.
We wish you all the very best in your new home!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Viktor · 20 October 2025 · Oyster Properties Arnos Grove
Agent replied · 20 March 2026
Dear Viktor,
Thank you so much for your wonderful 5-star rating!
It's fantastic to hear that you're having such a positive experience with Oyster Properties.
Your satisfaction is what drives us, and knowing that we're meeting your expectations means the world to our entire team. We're grateful to have you as our valued tenant and appreciate the trust you place in us.
As always, our team is here whenever you need us - whether it's for maintenance requests, questions, or any support you may require. We're committed to continuing to provide you with the excellent service you deserve.
Thank you once again for taking the time to share your positive feedback!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleSandeep is so helpful and polite. Always great customer service. Quick response.
Romana · 20 October 2025 · Oyster Properties Arnos Grove
Agent replied · 20 March 2026
Dear Romana,
Thank you so much for taking the time to share your experience!
We are delighted to hear that Sandeep provided you with the helpful and responsive service we strive for at Oyster Properties. Your kind words mean a great deal to both Sandeep and our entire team. We look forward to continuing to assist you with any future property needs.
Warm regards,
The Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.