Oyster Properties reviews in Stanmore and Arnos Grove

Dear Howard Zaro, Thank you so much for taking the time to share your positive experience with Oyster Properties! We are elated to hear that your recent move was seamless and that our team helped make the process smooth and stress-free. Kevin will be especially thrilled to receive your kind words regarding his professionalism and responsiveness. He takes great pride in ensuring our tenants receive the best possible service, and your feedback means a great deal to him and the entire team. At Oyster Properties, we constantly strive to deliver prompt, professional support to all our tenants, and it’s wonderful to know that we exceeded your expectations. Your recommendation is truly appreciated and motivates us to continue upholding the high standards of property management that our clients deserve. We wish you every happiness in your new home, and please don’t hesitate to reach out if you need anything in the future. Warm regards, The Oyster Properties Team

Dear Zuzka, Thank you so much for this fantastic review and for taking the time to share your experience! We are absolutely thrilled to hear that Kevin and Gemma could make your moving process so much easier. Both Kevin and Gemma are invaluable members of our team, and they'll be delighted to know their friendly approach and clear communication made such a positive difference to your move. They genuinely care about providing the best possible service to our clients, and your kind words will mean the world to them. At Oyster Properties, we understand that moving can be stressful, so we're particularly pleased we could help make your experience smooth and hassle-free. Your recommendation means everything to us and reinforces our commitment to maintaining these high standards for all our clients. Thank you again for choosing Oyster Properties, and we wish you all the very best in your new home. Please know we're always here if you need anything. Best regards, The Oyster Properties Team

Michele Becce, Thank you so much for taking the time to share your experience with us! We are delighted to hear that your move-in has been smooth and that we have been able to address your maintenance needs promptly. I will be sure to pass on your kind words to Gemma - she will be thrilled to know that her efforts made a positive difference. Going the extra mile for our tenants is exactly what we strive for at Oyster Properties, and it's wonderful to hear when our team members embody those values. We are here to ensure you continue to have a great experience throughout your tenancy, so please do not hesitate to reach out if you need anything at all. Welcome to your new home! Best regards, The Oyster Properties Team

Dear Viola, Thank you so much for taking the time to share your positive experience! We are delighted to hear that Neil was able to arrange a swift resolution for your door repair. Quick response times are a priority for us at Oyster Properties, and Neil consistently demonstrates this commitment to excellent service. Your feedback is greatly appreciated and will be shared with the team. We look forward to continuing to provide you with the high standard of service you deserve. Warm regards, The Oyster Properties Team

Dear Maria, Thank you so much for taking the time to leave us a 5-star rating! Your positive feedback truly brightens our day and means a great deal to the entire Oyster Properties team. It has been a pleasure having you as our tenant, and we are delighted to know that your experience with us has been a positive one. Your satisfaction is our top priority, and we're here whenever you need us. We truly value you as part of the Oyster Properties community, and we look forward to continuing to provide you with the excellent service you deserve. Thank you once again for your trust in us! Best regards, The Oyster Properties Team

Dear Priya, Thank you for taking the time to leave your feedback. We are genuinely concerned to see that your experience has not met expectations, and we'd very much like to understand what went wrong. Your satisfaction is extremely important to us, and we take all feedback seriously as it helps us improve our service. We would really appreciate the opportunity to discuss any issues you may be experiencing so we can work to resolve them promptly. Please feel free to contact our office directly via email us at <compliance@oyster-properties.co.uk>, and we will make it our priority to address your concerns. Alternatively, if you would prefer, we can arrange for a member of our management team to contact you at your convenience. We value you as our tenant and are committed to ensuring you have a positive experience with Oyster Properties. We look forward to hearing from you soon. Kind regards, The Oyster Properties Team

Dear Darshan Patel, We truly appreciate your kind words and 5-star review! It is wonderful to know that our team provided you with the service you deserve. Thank you for choosing us, and we cannot wait to welcome you back! Best regards, The Oyster Properties Team

Dear Mayur Dholakiya, Thank you so much for your wonderful feedback! Mehul and Gemma will be delighted to hear they made such a positive impact. We are lucky to have them on our team, and your recognition of their efforts means everything to us. We look forward to serving you again! Best regards, The Oyster Properties Team

Dear Altin, Thank you for sharing your wonderful feedback! We are thrilled to hear that Nimiesha provided you with the professional and helpful service you deserve. Her dedication to supporting our clients is truly valued, and we'll be sure to pass along your kind words to her. We appreciate your trust in Oyster Properties and look forward to assisting you again in the future. Best regards, The Oyster Properties Team

Dear Shahid, Thank you for your wonderful feedback! We're thrilled that Nimiesha, Sonam and the team were able to provide you with excellent support. It is fantastic to know that their hard work and dedication made a positive difference to your experience. We truly appreciate you taking the time to recognize their efforts - it means the world to us. We look forward to serving you again at Oyster Properties. Best regards, The Oyster Properties Team

Dear Dipak, Thank you for taking the time to share such comprehensive feedback about your experience with Oyster Properties. We are delighted to hear that Nimiesha has been attentive to your requirements, providing the prompt and friendly service you deserve. Your kind words about Mr. Nikesh Patel’s guidance and the support from our office team are truly appreciated, we will be sure to share your feedback with everyone mentioned. It’s wonderful to know that our team's professionalism has contributed to a smooth property transaction for you. We remain committed to maintaining this level of service throughout the completion process and beyond. Thank you once again for choosing Oyster Properties and for your trust in us. Warm regards, The Oyster Properties Team

Dear Daniel, Thank you so much for your fantastic feedback! We are ecstatic to hear about your positive experience with our property inspection service. Kavya will be absolutely delighted to receive your kind words about his professionalism and thoroughness. He takes great care in conducting detailed inspections while ensuring a smooth experience for our tenants, and your recognition of his efforts means a great deal to him and our entire team. At Oyster Properties, we believe regular property inspections are essential for maintaining high standards, and it's wonderful to know that Kavya represented our values so well during his visit. Your feedback reinforces our commitment to providing professional, respectful service at every interaction. Thank you again for taking the time to share your experience. We are here whenever you need us, and we look forward to continuing to provide you with excellent service. Best regards, The Oyster Properties Team

Dear Franceska Terziu, Thank you so much for this incredibly detailed and heartfelt review! We are absolutely thrilled to hear about your outstanding experience with Oyster Properties from start to finish. Kevin will be overjoyed to read your kind words about his service. Your recognition of his professionalism, efficiency, and friendly approach perfectly captures the qualities he brings to work every day. He's passionate about making the rental process as smooth and enjoyable as possible, and knowing that he succeeded in turning what could have been a stressful experience into an exciting one is the highest compliment we could receive. We particularly appreciate you highlighting Kevin's communication skills and local knowledge, these are areas we pride ourselves on at Oyster Properties. Keeping our clients fully informed and providing that personal touch throughout the entire process is central to how we operate. Your glowing recommendation means the world to us and motivates our entire team to continue delivering exceptional service. We're delighted that we could make your move straightforward and positive, and we hope you're settling in wonderfully to your new home. Thank you again for choosing Oyster Properties and for taking the time to share your experience. Should you need anything at all in the future, please don't hesitate to reach out, we are always here to help. Best wishes, The Oyster Properties Team

Dear Shahparak Zandi, Thank you for sharing your feedback. We completely understand how frustrating this situation must have been. To clarify, the salary requirements, including the need for a guarantor earning £65k if the tenant’s income is below £54k, were communicated to your friend during the application process. When your friend initially applied, she mentioned that her guarantor was earning £100k, but this later changed as the first guarantor did not meet the affordability criteria. I made it clear at that time that a second guarantor with the required income would be needed to proceed. These criteria are part of our referencing process through Goodlord, and the salary requirements are listed there for transparency. Throughout the process, we were in constant communication with your friend, who handled the situation calmly, and we explored all available options to find a solution. We truly understand the frustration and stress this caused, and we will continue to work on improving our communication to ensure expectations are clear from the start. Thank you again for your understanding. Kind regards, The Oyster Properties Team

Dear Chaitali, Thank you so much for taking the time to share your wonderful experience with Oyster Properties! We are absolutely delighted to hear that we were able to help you close on your home under budget and ahead of schedule - that's always our goal for every client. Gemma, Mehulbhai, and Hinal will be thrilled to hear your kind words. They truly exemplify the dedication and expertise our entire team strives to deliver every day. Your successful home purchase is exactly the outcome we work so hard to achieve, and knowing we exceeded your expectations makes it all the more rewarding. We're honored to have been part of your property journey and wish you all the very best in your new home. Should you need any assistance in the future, please don't hesitate to reach out. Kind regards, The Oyster Properties Team

Dear Georgeta-Mihaela Gaman, We are very sorry for the inconvenience and frustration caused by the cancellation of your viewing. We completely understand how disappointing this must have been, especially as you had already arrived at the property. This is not the level of service we aim to provide. While mistakes can occasionally occur, we agree that communication should have been handled much better in this instance. Your feedback has been shared with the team so we can review what went wrong and ensure clearer and more timely communication moving forward. We appreciate you bringing this to our attention and sincerely apologize for the impact this had on your experience. Kind regards, The Oyster Properties Team

Dear Hiren, Thank you so much for your wonderful 5-star review and kind words! We are beyond grateful to hear that you had a great experience with our service. Your satisfaction is our top priority, and it is incredibly rewarding to know we met your expectations. We truly appreciate you taking the time to share your positive feedback. We look forward to serving you again soon and continuing to provide you with the excellent service you deserve. Thank you for choosing us! Best regards, The Oyster Properties Team

Dear Brij P, Thank you so much for taking the time to share this wonderful feedback! We are thrilled to hear that Gemma and Mehul were able to provide you with excellent guidance throughout the process. Your kind words mean a great deal to our team, and surely to pass along your appreciation to them directly. It has been a pleasure working with you, and we look forward to continuing to support you whenever you need us. Thank you again for trusting us with your needs! Best regards, The Oyster Properties Team

Dear Patel Deep, Thank you so much for taking the time to share your wonderful feedback! We are truly delighted to hear about your positive experience over the past two years. Mehul will be thrilled to know that his dedication and service have made such a positive impact. Your kind words mean the world to our team, and we will make sure to share your appreciation with him directly. It has been our pleasure serving you, and we are grateful for your continued trust in us. We look forward to maintaining this high standard of service and support for many more years to come. Thank you once again for your loyalty and for choosing us! Warm regards, The Oyster Properties Team

Dear Stranger 007, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience with Oyster Properties fell short of expectations. This is certainly not the standard of service we strive to provide, and we take your concerns very seriously. Your feedback regarding our team is particularly concerning, as we pride ourselves on professional and respectful customer service. We would very much appreciate the opportunity to understand more about your specific experience so we can address these issues directly and ensure this does not happen again. Please could you contact us directly at <compliance@oyster-properties.co.uk> so we can discuss this matter privately? We committed to resolving this situation and improving our service based on your experience. Thank you again for bringing this to our attention. We value all feedback as it helps us improve. Kind regards, The Oyster Properties Team

Dear hsvmobile, We are so pleased to hear about your positive experience! Gemma will be delighted to know her dedication to clear communication and helpful service made such a difference. Your recommendation means the world to us. We look forward to assisting you with any future property needs. Thank you for choosing us and for your wonderful recommendation - it truly brightens our day! Warm regards, The Oyster Properties Team

Dear Ioana Popescu, Thank you so much for taking the time to leave this wonderful review! We are delighted to hear that you had such a positive experience with Oyster Properties. It's great to know that our team could provide you with the quick and reliable service you needed. We will be sure to pass on your kind words to Neil - he will be thrilled to hear that his efforts made a difference and helped resolve your issue promptly. Your feedback means a lot to us and motivates our entire team to continue delivering the high standard of service we aim for. We look forward to assisting you again in the future. Thank you for choosing Oyster Properties. Kind regards, The Oyster Properties Team

Dear Mr. Laaredj, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and that it did not meet the standards we strive to maintain at Oyster Properties. We take all tenant concerns seriously, especially regarding deposit deductions and communication. As my colleague Kavya explained, the deductions relate to damages incurred at the property. However, if you wish to dispute these charges, you are entitled to raise the matter with myDeposits for independent review, as Kavya has already advised. Please be assured that we maintain detailed documentation for all deposit decisions and would be happy to provide you with a full breakdown of any charges. Should an error be identified, we will take immediate steps to resolve it. We also sincerely apologize for any delays in our communication during your tenancy. We have recently implemented improved protocols to ensure all tenant queries are handled more promptly in future. Your feedback is valuable to us as we continuously work to improve our services, and we would welcome the opportunity to resolve this matter directly with you. Kind regards, The Oyster Properties Team

Dear Linda Brown, First and foremost, please accept our sincere apologies for the frustrating experience you have encountered. Your feedback is extremely important to us, and we want to assure you that we take these matters very seriously. Following our investigation, my colleague Gemma responded to your offer yesterday and, regrettably, advised that the landlord personally reviews all tenant profiles. Unfortunately, the landlord has since chosen to proceed with another prospective tenant for the property. We are a legitimate business that values our customers, and in this instance, we clearly fell short of the high standards we set for ourselves. Your experience is not reflective of the service we strive to provide, and we are committed to doing better going forward. Thank you once again for bringing this to our attention. We sincerely hope for the opportunity to restore your trust. Kind regards, The Oyster Properties Team