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Oyster Properties estate agents in Stanmore and Arnos Grove

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,691 reviews across 2 offices and 4 platforms

oyster-properties.co.uk

Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,691 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,467

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

109

Reviews on Facebook

Business-wide

Trustpilot logo

104

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Oyster Properties's two offices, most reviewed first. Each has its own page.

Latest reviews from every Oyster Properties office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

I moved to London in November 2020 and had to isolate for 2 weeks. I had to find an apartment in 4 weeks and couldn't quite do a physical viewing the first two weeks. Gemma from oyster properties was very helpful in arranging a virtual viewing and answering all my questions. After my isolation I also wanted to see the place once and Gemma arranged for a viewing on a Saturday. She was very helpful in me finding an apartment and also answering all questions regarding reference checks. Oyster have also been very helpful in quickly addressing small issues that I faced when I moved to my new apartmentPositiveResponsiveness, Professionalism

Sriram Β· 14 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 13 June 2024

Dear Sriram Kuravi, Thank you for taking the time to share your experience. We are glad that you are satisfied with our service. We are very pleased to hear that our staff provided you an excellent customer service. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team

5/5

Google

We have recently moved into our flat with Oyster, and the experience has been great. Umit has been incredibly responsive and attentive, and I would happily rent from them again.PositiveResponsiveness, Professionalism

Jess Β· 13 June 2022 Β· Oyster Properties Arnos Grove

Agent replied Β· 12 June 2024

Dear Jess Caines, Hope all is well. We are happy to be part of your journey for finding your home. We appreciate your positive feedback, and sharing the community your experience with our service, and Umit's customer service. Please let us know anything we can help in th future. Best Regard, Oyster Properties Team

5/5

Google

If you are looking for a new property to rent, and your negotiator is Gemma from Oyster property, you can name yourself a very lucky person! 😊 Gemma is very patient and professional in her job and you can definitely trust her that will do the things in her best...PositiveResponsiveness, Professionalism

Mohammad Β· 12 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 11 June 2024

Dear Mohammad Abbasi, Hope all is well. Thank you for leaving us a wonderful review about our service. We are glad that all our efforts paid off. Gemma will be pleased with your high praise. She is really a gem to us. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Gemma at Oyster Properties has provided an excellent service throughout the renting process. She has gone above and beyond to make sure we can rent the property we wanted as quickly as possible. I would highly recommend their servicesPositiveQuality, Professionalism

Florin Β· 12 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 11 June 2024

Dear Florin Pitu, Hope all is well. Thank you for taking the time to review your experience with Oyster Properties. We're so glad to hear that our staff were able to make your experience with us a memorable one . We will pass on your compliments about Gemma to the Oyster Properties Team. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

I am very happy with the service provided by Oyster Properties. Gemma who was contact person from Oyster preopties was very helpful and responsive during entire process. It was a very good experiece. Thank you Gemma and team for making all this process simpler and quicker.PositiveResponsiveness, Quality, Professionalism, Value

Harshwardhan Β· 11 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 10 June 2024

Dear Harshwardhan Nalawade, Thank you so much for leaving us a wonderful review. We really appreciate you being a customer and helping to share the word about us. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team

5/5

Google

I am a first time buyer and have used Oyster Properties to help me buy my property. Manesh is professional and went out of his way in helping me during this process. Very pleased with his services.

Lbc Β· 11 June 2022 Β· Oyster Properties Arnos Grove

Agent replied Β· 7 April 2023

Dear Lbc, Thank you so much for your kind words, Manesh. We really appreciate you taking the time out to share your experience with us, and we agree, Manesh is truly a gem to have on our team! We count ourselves lucky for customers like you. If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team

5/5

Google

These guys provide the best level of professional service, and treat people with the upmost respect, they shame the other agents in the area and can see Oyster growing rapidly with their quality nonsense service. Once again thank you for getting the purchase over the linePositiveResponsiveness, Quality, Professionalism

Brijesh Β· 9 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 8 June 2024

Dear Brijesh Patel, Hope all is well. Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

A massive thank you to Gemma at Oyster Properties! She was β€˜on it’ at every given opportunity- so helpful and had all the answers to make my move nice and smooth. Thank you for answering my texts/ calls and always replying the minute you got the chance. Many thanks.PositiveResponsiveness

N'Adem Β· 9 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 8 June 2024

Dear N'Adem Amaning, First, we hope you and your family are well and safe. Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience , especially how Gemma helped you. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team

5/5

Google

Gemma at Oyster Properties helped us with moving in process. Firstly it was extremely convenient to view the property after working hours. After we agreed in regards to the price, she helped us to negotiate a couple of thing with a landlord. We have moved with pleasure. We hope our stay will be as enjoyable as a moving process.PositiveResponsiveness, Professionalism

Inessa Β· 9 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 8 June 2024

Dear Inessa Pobyeda, First, we hope you and your family are well and safe. Thanks for the awesome review, Inessa! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

I recently used Oyster Properties to rent out a flat of mine & they couldn't have been more helpful. I dealt with Umit who conducted all the viewings & provided regular feedback & tips on how to generate more interest. Once we did find a tenant, Umit & the team dealt with the council, the references, inventory etc & all in a timely manner. Tenant is now settled & I couldn't be happier with the process! I'll be sure to come back to Oyster in the futurePositiveResponsiveness, Professionalism

O Β· 9 June 2022 Β· Oyster Properties Arnos Grove

Agent replied Β· 8 June 2024

Dear O Malick, Hope all is well. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Umit is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Best Regards, Oyster Properties Team

5/5

Google

Umit was proficient, and proffesional in aiding from the beginning and right up till untill the keys were handed over!PositiveResponsiveness, Professionalism

Jonathan Β· 8 June 2022 Β· Oyster Properties Arnos Grove

Agent replied Β· 7 June 2024

Dear Jonathan Masudi, Hope all is well. We’re delighted to hear you appreciate our service especially Umit. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team

5/5

Google

Quick response to repairs and work done to a high standard. Easy to communicate with and a very friendly maintenance team. They go above and beyond to help, which is not easy to find with an agency lately. We definitely recommend Oyster Properties Stanmore.PositiveResponsiveness, Quality, Professionalism

Otilia Β· 8 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 7 June 2024

Dear Otilia Baciu, First, we hope you and your family are well and safe. We are glad to know that our maintenance team helped you. They work hard to provide best customer service to all our clients. Please let us know anything we can help in the future. Regards, Oyster Properties Team

5/5

Google

I would wholeheartedly recommend Oyster properties especially on Gemma because she did her best to find the perfect home for us. We found the house when we thought we wouldn't find what we wanted. But luckily we found the most important was Gemma's support because she had the patience and willingness to help us with the whole procedure. Thanks to Gemma from the whole family.PositiveResponsiveness, Quality, Professionalism, Value

Adriana Β· 8 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 7 June 2024

Dear Adriana Sturza, First, we hope you and your family are well and safe. We are glad to be part of your journey to find your perfect home. Gemma will be delighted with your high praise, she works diligently to provide an excellent service. And we are happy to know we are on the right track. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Really nice experience!! Gemma was so kind and patient with all our requests and helped us to find the right home for our new family ❀️ Thank you for that! Everything was done so quick and easy online, so not supposed to move around for paperwork (as I was pregnant). Really recommending Oyster Properties!!PositiveProfessionalism

Mariana Β· 8 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 7 June 2024

Dear Mariana Iacinta Horvat, First, we hope all is well. Thank you for leaving us a wonderful review. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! We count ourselves lucky for customers like you and being part of journey to look for your home. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Gemma at Oyster Properties has helped us a lot for smooth transition and has provided an excellent service throughout the renting process. She ensured the process was smooth on the day of move in and key-handover. I would highly recommend their services.PositiveResponsiveness, Quality, Professionalism

Elizabeth Β· 8 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 7 June 2024

Dear Elizabeth Jose, First, we hope all is well with you. Thank you for taking time to share your experience with our service. We are glad all our efforts paid off with a positive feedback from you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Mr. Umit provided my family with professional renting service. The entire renting process was very smooth and clear. He was very patient in helping me to solve out the problems. His quick response was reassuring. We are very satisfied with his work . Thanks Mr. Umit helped us to rent a very comfortable house! Well done!!PositiveResponsiveness, Quality, Professionalism

Gloriana Β· 7 June 2022 Β· Oyster Properties Arnos Grove

Agent replied Β· 6 June 2024

Dear Artna Hi, First, we hope you and your family are well and safe. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We're glad we were able to meet your expectations! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team

5/5

Google

Gemma was always ready to help and answer all question and doubts. I am happy with her professionalism and care.PositiveResponsiveness, Professionalism

Deyanira Β· 5 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 4 June 2024

Dear Deyanira Zerpa, First, we hope you're doing well. Thank you for giving us a 5-star review. We appreciate your time sharing your experience with our service. We always do our best to provide a best customer experience, and we are glad you appreciate our efforts. Please let us know anything we can help with the future. Best Regards, Oyster Properties Team

5/5

Google

My estate agent, Gemma Groogan, was extremely helpful in helping me and my friend move into our flat. She was warm, inviting and informative and I couldn’t recommend her services enough!PositiveResponsiveness, Quality, Professionalism

Daniel Β· 5 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 4 June 2024

Dear Daniel Simons, First, we hope you and your family are well and safe. We can’t thank you enough for the kind words about how our company especially Gemma helped you finding your home. Your review means a lot to us and lets us know we’re on the right track! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

Everyone was really helpful and they would admit to your problems and queries instantly. Gemma, Nick and Shivam, in particular, were really helpful and responsive. This was the second time I had to go there and both times I'd leave with a positive outcome. Thank you so much for the Oyster Team in giving me such an amazing experience. ThanksPositiveResponsiveness, Quality, Professionalism, Value

Chetan Β· 5 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 4 June 2024

Dear Chetan Mehta, Hope all is well. Thank you for leaving us such a wonderful review. We are beyond glad that we managed to meet your expectations. Gemma, Nick and Shivam will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. Thank you for your positive and encouraging feedback! Best Regards, Oyster Properties Team

5/5

Google

I worked with Gemma​ Grogan, she was extremely helpful, efficient and supportive the entire way which made the whole transition go smoothly. She's competent and professional and things get done in a timely manner. I definitely recommend her!PositiveResponsiveness, Quality, Professionalism, Value

Talitha Β· 5 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 4 June 2024

Dear Talitha Weideman, First, we hope you and your family are well and safe. Thanks for your kind words about Gemma. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

I would like to thank oyster properties but most importantly Gemma she went above and beyond to make sure we get the House which is safe for us. Gemma made the whole process very easy and smooth for us.PositiveResponsiveness, Professionalism

Isha Β· 5 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 4 June 2024

Dear Isha Parekh, First, we hope you and your family are well and safe. Thank you for leaving us a positive review. Gemma will be very pleased for your high praise. Its our pleasure to serve you and we are happy to be part of your journey for finding your home. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team

5/5

Google

I am really impressed from the professional and kind services with Oyster properties and especially from Ms Gemma Groogan! After looking over a month to rent a house, she just helped us to find the best house just 2 days before the deadline. Strongly recommend!!!PositiveResponsiveness, Quality, Professionalism

Polina Β· 5 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 4 June 2024

Dear Polina Eneva, First, we hope you're well and safe. Thanks so much for your feedback! We’re really glad to know that you appreciate all our efforts especially how Gemma showed professionalism by helping you. Please let us know anything we can help in the future. Regards, Oyster Properties Team

5/5

Google

We had a very good experience with Gemma from Oyster Properties , very professional, punctual and Friendly. Though it was a long commute for her to come to Watford but she was always on time. Excellent communication, we rang quite few times to the office and left messages and always had a call back. I know everyone is so busy during this pandemic but Gemma and her team is marvellous. I really want to say Thank you to whole Oyster team and especially Gemma ( You are a Gem πŸ’Ž) . Thank you again.PositiveProfessionalism

Saima Β· 5 June 2022 Β· Oyster Properties Stanmore

Agent replied Β· 4 June 2024

Dear Saima Abbasi, Thank you so much for this 5-star and detailed review about our service. We really appreciate you being a customer and helping to share the word about us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Gemma will be happy with your high praise as she works diligently to always provide the best customer service. Please let us know anything we can help in the future. Regards, Oyster Properties Team

5/5

Google

Manesh is doing an amazing updating us with the purchase process, always professional. Would recommend the agency for both selling and renting services.PositiveProfessionalism

Alina Β· 4 June 2022 Β· Oyster Properties Arnos Grove

Agent replied Β· 3 June 2024

Dear Alina Filimon, First, we hope you and your family are well and safe. Thanks for the awesome review! We work hard to meet expectations and your confidents in us, and we’re happy to hear we hit the mark for you especially Manesh. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Oyster Properties and its branches won awards at EA Masters in two years, most recently 2020.

EA Masters winners in two years, the group and its branches: 2019, 2020.

EA Masters by year, 2019 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Oyster Properties

Which Oyster Properties office has the most reviews?

Stanmore has the most, with 1,223 reviews rated 4.4 out of 5, followed by Arnos Grove with 679.

Where are the Oyster Properties offices?

The two Oyster Properties offices, by town:

  • Arnos Grove: 329 Bowes Road, Arnos Grove, N11 1BA
  • Stanmore: 845 Honeypot Lane, Stanmore, HA7 1AR
What do sellers say about Oyster Properties?

6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."

What do buyers say about Oyster Properties?

3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."

Has Oyster Properties won any awards?

Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, North West London. The group and its branches have also won 1 other industry award since 2019.

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