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1,692 reviews across 2 offices and 4 platforms
Oyster Properties has two offices, in Stanmore and Arnos Grove. Together they have 1,692 reviews on four platforms, rated 4.5 out of 5 overall.
1,467
Reviews on Google
All 2 offices
113
Reviews on Facebook
Business-wide
11
Reviews on The Trusted Agent
All 2 offices
101
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 3 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMaintenance team have a very quick response and are efficient.
Dear Meerna Shah, Thank you for sharing a review of your recent experience. Our team here at Oyster Properties is committed to providing high-quality customer service, and weβre thrilled to hear that we made a good impression on you. If thereβs anything we can do to serve you further, let us know. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleI have been very pleased with Kumar's professionalism. Always helpful and kind, able to address our enquiries in a timely manner. I would definitely recommend collaborating with him.
Dear Iliana Kefalidou, Our team enjoys doing what they do because of customers like you. Your review just made our day. We canβt thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. If thereβs anything we can do to serve you further, let us know. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleThank you very much oyster propertys, especially Neil, was fast and efficient
Dear Viktoriya Revenok, Thank you for sharing a review of your recent experience. Our team here at Oyster Properties is committed to providing high-quality customer service, and weβre thrilled to hear that we made a good impression on you. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
1/5
Googledisappointed ....0 stars ...i fell trathing with so high racism...Faye Bacus 0 stars..her don't want made appointment for my 2 times wt 2 diferent house ...first time cancelling appointments one hour before appointments send only text not more available π trated Disprectfully β¦
Dear Tatiana Daniela, We hold our team to the highest standards and regret that we didnβt meet your expectations. We sincerely apologize about the issues you experienced, and we hope to make this right. We do encourage you to contact us 02089515558 to discuss your experience in more detail. We look forward to getting this resolved for you quickly! Best Regards, Oyster Properties Team
5/5
GoogleKumar and Gemma made the whole rental experience as easy as possible. It was actually a pleasure! Thank you π β¦
Dear Kerrie Dorman, Thank you, Kerrie, for the amazing review! We put in the work to keep you and all of our clients happy. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleVery happy with the service from Priya. She is a pleasure to work with and one of Oyster's finest assets
Dear George Michaelides, Thank you so much for taking the time to leave an excellent rating. We really appreciate you taking time to share your experience with our service, and how Priya helped you. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleI would highly recommend Gemma as a letting agent of Oyster Properties as she found a property for me and made the whole process easier. Also Neil from the maintenance team has been so helpful with any issues that I had
Dear Allyia Jackson, Youβve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. Please don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
5/5
GoogleIn my experience, Gemma has been nothing but professional and kind. She is courteous with prospective tenants and on first name basis with current tenants. She is punctual and respectful at all times.
Dear Rend Abid, Thank you for your great review. At Oyster Properties, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Gemma, to give her the recognition that she deserves. She was delighted to hear your feedback. lease don't hesitate to call us if there is anything we can help you with. Best Regards, Oyster Properties Team
1/5
TrustpilotHighly unprofessional
Highly unprofessional, un ethical & nuisance.They sent me email & confirmed my viewing & they called me the same day as well to check I had to schedule my day for the same as no other days were available stating landlord will not be available & then just 1 hour prior to viewing they called & informed the property is gone. They are highly unprofessional. NNot at all recommended.
Thank you for taking the time to share your experience. We're sorry to hear that your recent experience wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share.
5/5
GoogleManesh was helpful throughout the process, ensuring things are progressing from both ends of the buy/sell transaction.PositiveResponsiveness, Professionalism
Dear George Kallos, First, we hope you and your family are well and safe. We appreciate your time and effort for sharing your experience with us, especially how Manesh helped you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI shouldβve mention about the Mr Umit to be fair has been very helpful to us while we are in process and very professional with his job ! Great Job thank you !PositiveResponsiveness, Quality, Professionalism, Value
Dear Batuhan MacarcΔ±koΔlu, Hope all is well. Thank you for sharing a positive feedback with Umit's customer service. We are glad that you appreciate our efforts. Please let us know anything we can help in th future. Best Regard, Oyster Properties Team
5/5
GoogleWe received fantastic service from the agents. Gemma, in particular, was superb. She supported us fully throughout the process replying to all our queries promptly and very flexible in arranging the viewings. All form filling was done online which worked really well. We also needed extra provision with the tenancy period. Well done!PositiveResponsiveness, Quality, Professionalism
Dear Raheem, First, we hope you and your family are well and safe. Thank you so much for your kind words, Raheem. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! We are glad to be part of the journey for helping you. Please let us know anything we can help in the future. Regards, Oyster Properties Team
5/5
GoogleOyster properties provide a great professional service to their clients. Everything is on time and responses for queries are on time.PositiveQuality, Professionalism
Dear Dipan Shah, Hope all is well. Thanks so much for your feedback! Weβre really glad you appreciate all our efforts. Your review means a lot to us and lets us know weβre on the right track! Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleOur agent Umit has been so helpful throughout the whole process of letting our property. Always on hand to answer questions and help us in every way possible to make our moving experience as stress-free and smooth as possible.PositiveResponsiveness, Professionalism
Dear Meg M, Hope all is well. Thank you for sharing your experience with our service. It was our pleasure to be part of your journey of finding your home. We are glad that Umit made a big part to be in this process and made a great customer experience. Please let us know anything we can help in th future. Best Regard, Oyster Properties Team
5/5
GoogleGemma was excellent throughout our renting process, quick, efficient and responsive staff .Thanks to oyster Properties Stanmore team.PositiveResponsiveness, Quality, Professionalism, Value
Dear Vinisha Vnaik, First, we hope all is well with you. Thank you for sharing your experience with our service, and how Gemma helped you. She is truly a gem to our company and we are glad you appreciate all her effort. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleKumar at Oyster Properties was incredibly helpful during our move in. He ensured that the flat had been inspected, cleaned and was ready for us. He completed thorough documentation of improvement that needed to be made. And generally is a really pleasant and kind person. Would definitely recommend working with Oyster Properties! βΊοΈ
Dear Zainab Yaqub, Just wanted to let you know how much your review means to us here at . We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.Thanks again, and we hope to serve you again soon. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Masomeh Nasimi, First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
4/5
GoogleRating only, no written review.
Dear Tracy Waterman, Hope all is well. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks again, and we hope to serve you again soon. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Vaso Pap, Hope all is well. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Saqib Mehar, First, we hope you and your family are well and safe. We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Toyin Adesanwo, Hope all is well. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Thanks again, and we hope to serve you again soon. Best Regards, Oyster Properties Team
3/5
GoogleRating only, no written review.
Dear Chandni Prusty, Weβre normally known for our exceptional attention to detail, and we regret that we missed the mark. Please get in touch with our office at your earliest convenience and a member of our team will be glad to assist you. We look forward to getting this resolved for you quickly! Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Tzouliana Zaimi, Thanks for the awesome 5-Star review. We work hard to meet expectations like yours, and weβre happy to hear we hit the mark for you.If thereβs anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team
5/5
GoogleRating only, no written review.
Dear Hemang Parmar, Hope all is well. Thanks for taking the time to leave us a positive review. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stanmore has the most, with 1,224 reviews rated 4.4 out of 5, followed by Arnos Grove with 680.
The two Oyster Properties offices, by town:
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
3 reviews from buyers, rated 4.9 out of 5 on average. For example, Sudhanshu wrote: "Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ..."
Yes. In The Trusted Agent 2026 awards, Stanmore won Platinum and Arnos Grove won Platinum.
Tell us what you need and up to 3 trusted local agents will be in touch.
