Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
FacebookI can't praise Manesh at Oyster enough. We bought our house through Oyster a few years ago. We were so impressed that when it came time to sell we didn't hesitate to go to Manesh at Oyster. We had a very tricky sale which became somewhat prolonged because of our buyer's solicitor. Manesh worked so hard to keep the sale moving and got the completion date we wanted. He put up with my daily calls and stress and was always kind and patient. Manesh is decent and genuine and incredibly professional. In short I would not hesitate in recommending using Oyster. Thanks to them and Manesh's hard work we are now living in our dream home. Thank you.'
Deb · 5 September 2022 · Oyster Properties Stanmore
Agent replied · 21 July 2023
Wow your post is amazing, cute and beautiful. I checked your profile and you always seem to share good articles and nice photos. I am so happy to have met such a kind and beautiful woman like you. I really want to be your sincere friend. I have tried several times to send you friend request but failed. Probably because I'm new to facebook. if you dont mind Please send me a friend request so we can get to know each other better, thanks.
★★★★★ 4.6/5
The Trusted AgentManesh of Oyster exceeds all odds and expectations !
Manesh is a stellar top notch agent for sellers. His local knowledge of the market is unmatched and he is extremely courteous and professional. Very easy to work with, great negotiator, fair policies and terms, and a great attitude of gratitude makes working with Manesh second to none
Krishan · 5 September 2022 · Oyster Properties Arnos Grove
★★★★★ 1/5
GoogleWould give zero stars if it was possible.
Approached this place due to the reviews but this place is shambolic. Staff are not true to their word and communication is terrible. If you want a half-decent service, I'd warn you to take your business elsewhere! A nightmare in reality!
Samsung · 2 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Client,
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We are unable to find you details on our system, if you can call us at 0208 951 5558 for us to make things right, and check option to help you. We will look forward hearing from you.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe rented a property at Colindale via Oyester Properties and Gemma was the agent.
She was very professional and helped us through out the journey.
Shahzad · 2 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Shahzad Malik,
Thank you for leaving a 5-Stars review. At Oyster Properties, we continuously strive to serve you better.
We are glad that the team has managed to meet your needs for the helped through out the journey of renting property. Please don't hesitate to call us if there is anything we can help you with.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThe tenancy has now come to an end as I need the property for family use and I can confirm that Oyster's post-tenancy service is as impressive as their pre- and mid- tenancy service detailed below. They handled the return of the property and keys, provided a very comprehensive Check Out Report with detailed photos of any issues and handled the deposit return seamlessly.
Oyster Properties offer an extremely professional letting and property management service carrying out all the necessary pre-let, tenant search, referencing, documenting, ongoing tenancy management and post-tenancy requirements. Their very calm and no-fuss interaction removes any renting stress a property landlord might otherwise suffer and all at a competitive price.
Trevor · 2 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Trevor Price,
First, we hope you and your family are well and safe. Thanks so much for sharing your experience with us. We're glad you felt a great customer service. It's something we've worked hard on and we're pleased our efforts resonated with you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
TrustpilotOyster Properties are only interested…
Oyster Properties are only interested in its own profits. They do not look after their tenants. They are a very greedy organization fulfilling their self-interest. Customer service is very poor. Do not use them.
Rita · 1 September 2022 · Oyster Properties Stanmore
Agent replied · 12 July 2023
We are sorry that your experience didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share.
★★★★★ 5/5
GoogleKumar is very kind and approachable. He’s been very helpful!
Ma · 31 August 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Ma. Janice Garcia,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat experience with Oyster! Kumar was very responsive and helpful! Really appreciate him for fixing everything we need for our transfer. :)
Marjorie · 31 August 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Marjorie Joy Sta. Ines,
Thank you for sharing a review of your recent experience. Our team here at Oyster Properties is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good
impression on you. We hope you’ll visit us again soon.
★★★★★ 5/5
GoogleI had a very good experience searching for a rental via oyster properties. Kumar in specific was a fantastic help to me as he took into account all my needs and was helpful when I had an questions. He always made himself available when I enquired about the status of my rental offer. Kumar made the process so much easier! Thanks!
Sofia · 31 August 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Sofia,
Thanks so much for sharing your feedback about our service. We are happy to hear that our team provided you with excellent service and exceeded your expectations, and we’ll make sure that receives the recognition they deserve. f there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleReally really good service by oyster properties. I recently gave them my flat to let and within days, they had found me tenants. They then arranged for any maintenance to be completed without any hassle to me and within weeks the tenants had moved in. They are professional and clearly know what they are doing. It’s only been a month since I have dealt with them but so far so good! I would definitely recommend oyster properties!
Nimita · 31 August 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Nimita Gosai,
Thank you for sharing a review of your recent experience. Our team here at Oyster Properties is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good
impression on you. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 1/5
Googlenever get back to you to book a viewing after taking your details
B · 31 August 2022 · Oyster Properties Stanmore
Agent replied
Dear B Gajjar,
Thank you for your feedback. We’re very sorry to hear about your recent experience. We hold ourselves to the highest standards and have addressed this issue. We hope you understand that we need to deduct from your deposit the cleaning cost when you moved out from the property. It was part of the agreement you signed that you need to arrange cleaning before moving out, and unfortunately you were unable to comply. If you have any questions about your account or you’re unsure about anything, give us a call at 02089515558. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleIt hasn't always been smooth sailing with me and Oyster Properties but more recently I've been speaking with *Neil and Pauleen* whenever something is going on and both of them are really great. Quick to reply, friendly service and they have good knowledge!
Dhruti · 31 August 2022 · Oyster Properties Stanmore
Agent replied
Dear Dhruti Patel,
We are happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We’re grateful that we had the opportunity to serve you. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster Property helped me find the flat I love, Gemma has great communication skills, she is also very helpful and professional. Highly recommended.
Lulu · 31 August 2022 · Oyster Properties Stanmore
Agent replied
Dear Lulu L,
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely clients such as yourself. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleFinding the right property and helping throughout the process, Gemma was always there to help us. She was always patient to all smaller queries and ensured the concerns were addressed. Good job Team Oyster!
Chetan · 31 August 2022 · Oyster Properties Stanmore
Agent replied
Dear Chetan Chinchwadkar,
Thank you for sharing a review of your recent experience. Our team here at Oyster Properties is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good
impression on you. It is our pleasure to be part of your journey of finding your new home. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma has made the experience of moving, which is tricky enough but also with a one year old is just that bit harder, made so much easier and smoother. Any question or concern I have I get a quick fast reply and always a fast solution. Id recommend Oyster properties to any friends or family and even more so recommend Gemma herself.
Dans · 31 August 2022 · Oyster Properties Stanmore
Agent replied
Dear Dans Stevenson,
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely clients such as yourself. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAmazing communication from the Oyster Properties team. The tenancy agreement was fast and clear. Special thanks to Gemma, she was very prompt on our questions and very easy to talk to. Great job!
Aaron · 31 August 2022 · Oyster Properties Stanmore
Agent replied
Dear Aaron James Taguiwalo,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us. We take pride in walking our clients carefully through the whole process and always keeping them in the loop. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat experience to date with Oyster properties managing one of my properties. They have gone above and beyond their duty. Great support from Nick, Gemma and Neil. Their online portal is a good way of tracking issues and has worked well so far. Thanks for all the hard work
J · 31 August 2022 · Oyster Properties Stanmore
Agent replied
Dear J Y,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookI recently rented an apartment with Oyster, I was attended by Gemma with great professionalism and patience, I recommend the company to everyone.
Henrique · 24 August 2022 · Oyster Properties Stanmore
Agent replied · 3 May 2023
Hi Henrique KuiawinskiThank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and de… See more
★★★★★ 5/5
GoogleIt’s the best agency I have ever seen with quick responses and updates .There are very few steps to get into a property of your choice.They are very fast in processing details and settling you into your new home and the best part was actually a surprise welcome box which we received while moving into their property it was very kind gesture to present such a lovely present for their tenants.
Manikanth · 21 August 2022 · Oyster Properties Stanmore
Agent replied
Dear
Thank you for sharing a review of your recent experience. Our team here at Oyster Properties is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good
impression on you. It is our pleasure to be part of your journey of finding your new home. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
The Trusted AgentMaintenance
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my issues. Thank you very much Neil for the support you gave me.
Vania · 20 August 2022 · Oyster Properties Arnos Grove
★★★★★ 1/5
GoogleHighly unprofessional, un ethical & nuisance.
They sent me email & confirmed my viewing & they called me the same day as well to check I had to schedule my day for the same as no other days were available stating landlord will not be available & then just 1 hour prior to viewing they called & informed the property is gone. They are highly unprofessional. Not at all recommended.
This was for 5 Alpha Court Harrow on the Hill. Agent name Mary
Hirok · 8 August 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Hirok Poddar,
We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened.
Would you mind reaching us at 0208 951 5558 or via email at mail@oyster-properties.co.uk with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleI found all the staff at oyster properties friendly professional and patient.
Irina was very helpful and understanding as it took a while to sort out probate on my parents property.
Anna · 3 August 2022 · Oyster Properties Stanmore
Agent replied
Dear Anna O'Connell,
We’re so happy to hear you had a great experience at . Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleReviewing property with Gemma.
The experience was amazing with Gemma as there was everything smooth process and communication was spot on. We have now moved into the property and very happy with this property.
Jignesh · 3 August 2022 · Oyster Properties Stanmore
Agent replied
Dear Jignesh Dholariya.
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please don't hesitate to call us if there is anything we can help you with.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMaintenance team have a very quick response and are efficient.
Meerna · 1 August 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Meerna Shah,
Thank you for sharing a review of your recent experience. Our team here at Oyster Properties is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good
impression on you. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
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