Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleOyster Properties was incredibly helpful in finding a rental property, and the staff patiently guided us through the process as international tenants. I’m incredibly grateful for my experience and I have recommended them to friends and family!
Meghan · 29 November 2022 · Oyster Properties Stanmore
Agent replied
Dear Meghan White,
Happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI am happy to provide a review to Oyster properties, with special mention to Gemma groogan who has been prompt with her assistance in addressing any queries we have had during our house move-in process as well as with any on going ones. Highly recommended! Cheers!
Krishnakant · 29 November 2022 · Oyster Properties Stanmore
Agent replied
Dear Krishnakant Purohit,
We want you to know how much we appreciate your review. Our staff works hard every day to give you the best dining experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI had my property for sale initially by another estate agent who did not deliver. A friend recommended I approach Oyster Properties and I can say I was very impressed with their service. They took care of practically everything. Hats off to Dean and Irina for marketing my property. A steller job well done. I can't thank you both enough for doing a really good job in marketing and securing good buyers and offers for me. Definitely recommended if you are planning on selling your property.
Khalid · 4 November 2022 · Oyster Properties Stanmore
Agent replied
Dear Khalid Patel,
Thank you so much for your kind words, Khalid. We really appreciate you taking the time out to share your experience with us, and we agree, Dean is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI had a great experience with Gemma from Oyster Properties. She was very professional, polite with great patient, also, she was very proactive in her excellent service. Very easy and quick response to all communications.
I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Teresa · 4 November 2022 · Oyster Properties Stanmore
Agent replied · 8 June 2024
Dear Teresa Sawczak,
Hope all is well. Thank you for leaving us a positive review. It was our pleasure serving you. Gemma will be delighted to know that you appreciate all the efforts she did. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma was so lovely and helpful throughout the whole process getting back to me quickly about any questions or queries I had.
Such a great service would definitely recommend to anyone to go with Oyster Properties especially with Gemma too!
Big thanks for helping me get sorted to all the Oyster Properties team!
Matt · 4 November 2022 · Oyster Properties Stanmore
Agent replied · 23 May 2024
Dear Matt Irish,
Thank you so much for your kind words, Matt. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! We count ourselves lucky for customers like you. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleKumar provided excellent service for me and my partner for us to rent in Southgate. Would highly recommend the company to my friends and family.
Fatjon · 30 October 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Fatjon Skana,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. If there is anything else we can do for you, please let us know!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe've just had our mum's house sold and were guided throughout the process by Manesh at Oyster Properties. Manesh's incredible work ethic and forever polite manner made him a pleasure to work with. Very reasonably priced too!
O · 30 October 2022 · Oyster Properties Arnos Grove
Agent replied
Dear O. Marisculo,
Thank you for your great review. At Oyster Properties, we work hard to offer high-quality service to
every guest. We made sure to share this feedback with Manesh to give him the recognition
that he deserves. He was delighted to hear your feedback. If there is anything else we can do for you, please let us know!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThanks Gemma for steps forward, when the situation with the search for housing already seemed hopeless!
Dmytro · 30 October 2022 · Oyster Properties Stanmore
Agent replied
Dear Dmytro Petrov,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Gemma will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleWorst one can't keep their words. Dodge peoples 😡. Even after making viewing appointment cancelled in last minutes. Such a Dodge. …
Jakaria · 30 October 2022 · Oyster Properties Stanmore
Agent replied
Dear Jakaria,
Thank you for your feedback
We have checked what happened. The property was put on the market on Wednesday 19th of October. We had an incredible response and had 10 appointments booked for the Thursday 20th. We also had a further 7 appointments booked for Friday 21st (including for you)
From the viewings on Thursday, we had multiple offers and advised you at 9:24AM that the property was rented out. Your appointment was at 1pm and we have given you plenty of notice not to waste your time. This is not a last minute. We are sorry we could not help you - but feel your review is misleading and not fair. If you have any question, feel free to contact us at 02089515558.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
TrustpilotLandlords do not use them to manage your properties
Oyster Properties will not address your issues for months and will demand rent increases. Their internal communication is the worst I have ever experienced. You always have to call them with an update regarding your query and they will tell you that someone will call with an update and NO ONE ever updates you. You will have more than 3 different people calling you over the same thing despite addressing it with the first person. Their rent increases are unethical, they don't even base it on your tenancy agreement. They will increase it by a stupid amounts between 10-30%. I would NEVER recommend anyone to use this company! They have built such a bad reputation with everyone in my building and there are 48 flats here! So many tenants have had a horrific issues with these people. Serious issues which are life threatening to humans are not being address immediately.
Shen · 26 October 2022 · Oyster Properties Stanmore
Agent replied · 12 July 2023
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
★★★★★ 5/5
GoogleOyster properties has been very helpful for finding our place. They are very supportive and very easy to communicate with.
Specially Gemma is helped us through out the whole process and if she was busy she has make sure she contact us back and solve our queries.
Thank you so much 😊
Poonam · 19 October 2022 · Oyster Properties Stanmore
Agent replied
Dear Poonam Khambhayata,
Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
A · 7 October 2022 · Oyster Properties Arnos Grove
Agent replied
Dear A Gj,
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookThanks Gemma for steps forward, when the situation with the search for housing already seemed hopeless!
Dmytro · 3 October 2022 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleFrom our viewing to completion , Manesh from Oyster properties was proactive, caring, professional and driven. Without Manesh’s
hard-work and effort we wouldn’t have completed. Thank you very much to you and your team.
Saz · 2 October 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Saz Gh,
Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh was the selling agent for a property we were buying. He was highly communicative and driven, we have no doubt he was the difference in getting all matters closed out and pushing completion over the line, very much appreciated, and would gladly use his services for selling in the future.
Niall · 30 September 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Niall,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us. We take pride in walking our clients carefully through the whole process and always keeping them in the loop. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh of Oyster exceeds all odds and expectations. Excellent customer service, quick fast response rate and fair policies and contractual terms. He helped with seamless sale of my flat back to Barnet homes that was relentless in its acquisition strategy. Manesh handled all angles with this very difficult Council and team in a swift and cool manner. Professional, courteous, respectful and above all pleasant.
Krish · 30 September 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Krish Thakker,
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us especially with Manesh and that we were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely clients such as yourself. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh has been terrific throughout the process of our sale - always available by phone when we had questions. It seems to me he goes above and beyond to help clients. We chose him to handle our sale because we were impressed by him when he handled a purchase in 2019.
Chris · 30 September 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Chris Heneghan,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant Manesh! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleReviewing Gemma at oyster properties
Hemanth · 30 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Hemant Reddy,
Thank you for taking the time to share you experience with us, we very much appreciate it. f there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat service and consistent support especially from Gemma even after my move. Thank you so much 🙂 …
Ms · 30 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Ms. Sai,
Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleEasy to deal with, Nick was helpful and concise on the process...the service is quite comprehensive and so far the tenants are really good.
Jeetan · 30 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Jeetan Mistry,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agent Nick! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleYour team invited me fir viewing I expess and interest in the property I past on the relevant details no one got back to me everytime I called,I'm told the property is still available and the agent will call me back I emailed and no one reply to my enquiry...yet still the property is available,why no one rejected or accepted my interest in the property?
Channa · 30 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Channa D,
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We are unable to find you details on our system, if you can call us at 0208 951 5558 for us to make things right, and check option to help you. We will look forward hearing from you.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleWe had a wonderful experience with oyster properties in specific Ms.Gemma the real estate agent where she was extremely proffessional and proactive she managed to finilize our deal in a very short time and helped us in settling in without any hassle
Jena · 30 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Jena Alsaadi,
We are so very happy to hear you had such a wonderful experience with us! It was absolutely our pleasure to assist you. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
TrustpilotRefuse to deal with pests
We are current tenants and they show a total lack of care about the recurring pest issue we have. There are simple solutions they refuse to take to cut costs and totally ignore their responsibilities to tenants. This is making part of the property we rent entirely unusable and inaccessible, but they don't care. If we had the option to move right now, we would. When we will move, I work from home, so I will be around to let any potential new tenant know how the issues. Do yourself a favour and steer clear of Oyster Properties.
KK · 26 September 2022 · Oyster Properties Stanmore
Agent replied · 12 July 2023
I apologize on behalf of everyone at Oyster Properties. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team
★★★★★ 5/5
GoogleRating only, no written review.
Iuliana · 19 September 2022 · Oyster Properties Stanmore
Agent replied
Dear Iuliana Stoian,
We really appreciate you taking the time to share your rating with us. Please don't hesitate to call us if there is anything we can help you with.
Best Regards,
Oyster Properties Team
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