Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would like to commend Oyster properties for their excellent customer service. Especially Kumar who was helpful all through the process, he was prompt at viewings and very helpful in resolving any issues we had until we got the keys to our Flat.
Kanu · 28 January 2023 · Oyster Properties Arnos Grove
Agent replied
Dear Kanu Rita,
We’re so happy to hear you had a great experience with our service. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI would to thank to Gemma for her kind help and support and making our move so smooth.
Sailaza · 28 January 2023 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleProfessional, helpful, and efficient
Jagdish · 28 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Jagdish Ladhani,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI was get in touch with Gemma, very friendly and helpful person. Many thanks
Andrei · 28 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Andrei Musteata,
Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma Groogan was lovely and responsive. She answered all my questions patiently and made my move go very smoothly.
Sonali · 28 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Sonali Shah,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agents! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleUsed their service... Believe me they have amazing response and specially Gemma grogan. She worked for me even while she is having new year celebration and in the last week of the year when most of the London is busy with there life enjoying fully. Thank you so much Gemma
Harshitkumar · 28 January 2023 · Oyster Properties Stanmore
Agent replied
Dear
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Oyster Properties. We sincerely thank you for taking the time to share your thoughts with us. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma is very wonderful agent. She was able to help us secure a property in just a week. She is very helpful, approachable and responsive in all our queries. meeting Gemma is such a blessing. the process is very straight forward, hassle and stressfree.
Diana · 28 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Diana Dolar,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gemma receives the recognition they deserve. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOur family had good experiences whith Gemma she is very kind and helpful lady. She always solves our queries and problems. But always in a right way. Thank you so much dear 🙏 …
Deexa · 28 January 2023 · Oyster Properties Stanmore
★★★★★ 5/5
GoogleWe were dealt with by Gemma , who made it easy for us to get all the paperwork submitted and move into the property on the day. She was very professional and understanding of our needs , and answered any queries I raised very promptly .
Khaled · 28 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Khaled Rahman,
We are so very happy to hear you had such a wonderful experience with us! It was absolutely our pleasure to assist you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThank you so much Oyster properties for your support. We had a very nice experience with you especially Ms. Gemma who support us in every step. Wish you all the best for upcoming days and years.
Avash · 28 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Avash Bhattarai,
It’s lovely to hear your kind words of appreciation for our hard-working staff. Your kind words encourage us to continue doing our best to make sure every client's experience is a memorable one. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleRating only, no written review.
Vasile · 25 January 2023 · Oyster Properties Stanmore
Agent replied · 24 January 2025
Dear Cookies Uwu,
Thank you for the review! Your feedback is much appreciated and helps our team improve. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleRating only, no written review.
Raghav · 22 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Raghav Patel,
Thank you for taking the time to share you experience with us, we very much appreciate it. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 3/5
GoogleRating only, no written review.
Goutham · 22 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Goutham Ravi,
Thank you for the review! Your feedback is much appreciated and helps our team improve. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleRating only, no written review.
Ashna · 22 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Ashna Maria,
Thank you for the review! Your feedback is much appreciated and helps our team improve. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookGemma was so helpful and efficient. She was always on hand to answer any questions I had, I felt in very safe hands.Thankyou so much!I highly recommend Gemma and Oyster Properties.
Simone · 17 January 2023 · Oyster Properties Stanmore
Agent replied · 29 July 2023
Thank you for your kind words, Simone! We are pleased to know that Gemma was able to help you throughout your experience with Oyster Properties. We appreciate your positive feedback and recommendation.
★★★★★ 5/5
FacebookThanks to Gemma everything was arranged quickly and profesionally. Would recommend to anyone. Cheers!
Kuba · 17 January 2023 · Oyster Properties Stanmore
★★★★★ 1/5
GoogleCompletely and utterly disappointed by this agency !! Do not use them. Specially accounts department they never return your deposit. A lady Hemangi and another one Vanessa , no customer service , no support and they will leave you with no money. Unprofessional people
Alina · 7 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Alina Filimon,
Whilst we appreciate you are frustrated with the service you have received, our compliance team have followed the relevant process in this matter.
Despite advising you numerous times on the correct procedures you wanted us to release a tenant’s deposit to you (new landlord) without the correct paperwork.
We pride ourselves in ensuring deposits are protected and released in line with legislation. The legal guideline for deposit releases is 10 days and can confirm the deposit has been released well within this timeframe.
Please do not hesitate to contact us if you want one of our compliance team to help you fully understand the deposit legislation.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleThe worst letting agent, they will keep you waiting for days and weeks. Upon ensuring as a stranger for the same property I get to know that the property was gone a week ago. With an attitude the lady will put up a wrong allegation towards you. Please do not rent with them They are not trustworthy.
Amee · 7 January 2023 · Oyster Properties Stanmore
Agent replied
Dear Amee d vora life is wow,
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleNo support and very unprofessional
Stay away
Alina · 31 December 2022 · Oyster Properties Stanmore
Agent replied
Dear Alina Filimon,
Whilst we appreciate you are frustrated with the service you have received, our compliance team have followed the relevant process in this matter.
Despite advising you numerous times on the correct procedures you wanted us to release a tenant’s deposit to you (new landlord) without the correct paperwork.
We pride ourselves in ensuring deposits are protected and released in line with legislation. The legal guideline for deposit releases is 10 days and can confirm the deposit has been released well within this timeframe.
Please do not hesitate to contact us if you want one of our compliance team to help you fully understand the deposit legislation.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI couldn’t have asked for better service, Manesh was always available and keeping me updated all the time. He diligently worked with both solicitors to resolve queries and to drive my sell to completion. Highly recommend and thank you for everything Manesh!
Joanna · 29 December 2022 · Oyster Properties Arnos Grove
Agent replied
Dear Joanna Ossetti,
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat job, Dean was very efficient. Thank you again for your hard work.
Raju · 29 December 2022 · Oyster Properties Stanmore
Agent replied
Dear Raju Gurung,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 1/5
GoogleUnprofessional company very bad Service for this agency. No respect for customer and even the service isn’t good they don’t get back to you if any appointment is cancelled. Please read all reviews. It’s all set up on reviews
FARSIANO · 29 December 2022 · Oyster Properties Stanmore
Agent replied
Dear Farsiano Restaurant,
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We want to make things right, please give us a call on +44 208 951 5558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster Properties were fantastic in selling my flat, just when things were looking hopeless. Many thanks to Manesh who worked tirelessly to see this through to the end. Really cannot thank him enough. Great work!!!!!! 5 *****
Salman · 29 December 2022 · Oyster Properties Stanmore
Agent replied
Dear Salman Jaffar,
It’s great to hear that you had a positive experience with our service. Our team will be happy to hear that their hard work has paid off! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAlways a pleasure to work with Oyster at Arnos Grove. They prove time and time again to be business minded, professional, timely and above all striving for the best interest of their clients. Recommended unreservedly
Pantelis · 29 December 2022 · Oyster Properties Stanmore
Agent replied
Dear
We’re so happy to hear you had a great experience at Arnos Grove. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
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