5/5
TrustpilotA pleasant relaxed viewing
Such a relaxing viewing and a very informative agent, who gave us plenty of time and advice on the property. Sadie Jayne Wragg went above and beyond. A pleasant experience in viewing this property.
Trusted Agent profile · West Midlands
Verified
Oulsnam reviews in Hagley Road and Northfield
★★★★★
648 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.
406
Reviews on Google
All 2 offices
9
Reviews on View Agents
All 2 offices
233
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers7 reviews
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 7 from sellers
Buyers2 reviews
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Our offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Latest reviews from every Oulsnam office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotEveryone was knowledgeable and helpful
Everyone was knowledgeable and helpful. I would definitely recommend.
5/5
TrustpilotFantastic support from Michelle and…
Fantastic support from Michelle and georgie especially Michelle from start to finish the communication the responses and the support I was given was second to non they made my purchase much easier with there support Michelle will do anything to help you all I can say is fantastic would highly recommend.
Agent replied · 11 May 2026
Thank you for the 5* review. We are so happy Michelle and the Kings Heath team could help and support you throughout the process.
5/5
TrustpilotAmazing Team to Sell a House With
Michelle and team were extremley honest and communicated well. They made me feel supported at the time of selling my house (as we all know selling a house isn't the easiest thing to do). The photos & advert they did of my place were extremely well done. Managed to get a great buyer within a month! I trusted them with my house keys when I moved away and I really felt like my property was in good hands. Fees were reasonable as well. My parents sold their house through them a year before me and I would recommend them to anyone I know who's selling! Thank you for being incredible.
Agent replied · 11 May 2026
Thank you for your 5 star review. We are so pleased that Michelle and the team at Kings Heath could help with your sale.
5/5
TrustpilotA positive experience.
I sold my mother's house with Oulsnam (Moseley branch) and the staff were very efficient and helpful. The communication was good and thankfully I experienced a very positive experience and the sale went through smoothly. The sale had to be pushed through quickly at the end due to factors out of our control and Oulsnam were very helpful and got it all sorted. Would highly recommend.
5/5
TrustpilotAlison showed us around a few…
Alison showed us around a few properties, she has been extremely helpful in helping us find the right home for us!
Agent replied · 11 May 2026
Thank you for the 5 star review and we are so happy that Alison could help you find your first home.
5/5
TrustpilotExcellent
They supported me from start to finish of the sale and went above and beyond- Emma was checking in with me as I was going though end of life care for a relative and her words and care really helped me through these major life events. They offered local knowledge and professional service. The fee was very reasonable. Would recommend 100%
Agent replied · 11 May 2026
Thank you for your kind review we were all really pleased to help you with your move and I have also passed your comments on to Emma as well!
5/5
TrustpilotMy positive property purchase
I recently purchased my first property which was being sold through Robert Oulsnam. All members of the Moseley team were very helpful and friendly. Their positive communication with both me and the vendor really assisted the smooth transaction.
5/5
TrustpilotGreat communication, professional service
We were kept well informed by all staff throughout the process. Every viewing was discussed with us first and an email sent to confirm. We had over a dozen viewings and when our original sale fell through, we had at least another dozen again. We have recommended them to our neighbours.
5/5
TrustpilotA friendly and efficient service from…
A friendly and efficient service from all the staff. I was kept well informed as the sale progressed and given sensible advice.
5/5
TrustpilotJeff Field is a lovely viewing representative
Just wanted to say, what a lovely guy Jeff was, knowledgeable, honest and a generally lovely guy. Showed us round a beautiful home in Redditch. Fantastic experience
5/5
TrustpilotExcellent Service
I was very impressed with Tom at the valuation visit and subsequently with all the staff at Oulsnam in Bromsgrove. I found them all to be extremely professional, helpful and friendly and they made the whole process go very smoothly. Their communication throughout was excellent. Thank you very much for providing such outstanding service.
Agent replied · 11 May 2026
Thank you so much for your five star review, we are really pleased to hear you were so happy with the service received from the team at Bromsgrove!
5/5
TrustpilotKaren was on time informative and…
Karen was on time informative and polite. Arrived promptly answered all my questions and gave me nice viewing of the property. Very efficient and professional Thank you Kevin Shaw
Agent replied · 11 May 2026
Thanks for your kind review and we will pass your comments onto Karen. We are pleased to hear you had such a positive viewing appointment!
5/5
GoogleMet Ron today from the Northfield branch. He was really helpful and pleasant.
Agent replied · 22 April 2026
We are pleased to hear that Ron was helpful and pleasant during your visit. We appreciate you taking the time to leave a review.
5/5
TrustpilotPleasant helpful staff
Pleasant helpful staff, nothing was too much trouble especially viewing times.
Agent replied · 11 May 2026
Thank you for your 5 star review and we at Kings Heath office hope you are happy in your new home.
5/5
TrustpilotWe were really impressed with the whole…
We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!
Agent replied · 11 May 2026
Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!
5/5
TrustpilotLissie had excellent communication…
Lissie had excellent communication throughout our moving journey. She was reassuring, assertive and supportive. Thanks for all your help :)
5/5
TrustpilotSmooth and Professional
Lauren was the agent dealing with the purchase of my new home. She was very direct, professional and informative. The purchase was smooth and Lauren was helpful througout. Oulsnam are cut above the other agents in Moseley.
5/5
TrustpilotFirst-rate service from beginning to end.
It was first-rate from beginning to end. We felt we had excellent service and good advice throughout, from a really friendly and knowledgeable team.
4/5
TrustpilotThe cheerfulness your team exhibited…
The cheerfulness your team exhibited when I got to the office to receive the keys to the house was so heart warming
5/5
TrustpilotReally happy with the service from…
Really happy with the service from Sadie went above and beyond, pleasant and helpful. Made the experience of buying a property enjoyable.
Agent replied · 4 October 2026
Thank you for your kind review and really pleased to hear you had such a positive experience with Sadie.
5/5
TrustpilotSadie was very friendly showing me…
Sadie was very friendly showing me round and listening to what I wanted
5/5
TrustpilotGreat local knowledge and a personal touch
From our first meeting through to the advice on photos and the final listing, it was clear that Oulsnam’s professional approach is ahead of the competition. Georgie Cole, their Senior Valuer, was particularly helpful in keeping the chain together. She was proactive and a consistently friendly voice at the end of the phone, which gave me a lot of confidence whenever I had a query. The listing itself looked great, and her recommendation of a video tour instead of a 360 tour worked well to show the property's proportions accurately. Georgie is knowledgeable on the locality, and her commitment was evident when she helped me clear the space for photographs and kept things moving with the sellers' legal team near the end. I’ve already recommended them to a passer-by who saw the sign outside, and I’m very grateful to the whole team for their hard work.
Agent replied · 4 October 2026
Thank you for your 5 star review. We are so happy that Georgie and the Kings Heath team could help with the sale of your property.
5/5
TrustpilotYou will not Regret using them
My partner and I have both used the services of Oulsnam Bournville in recent months. We have found Lizzie and the rest of the team very helpful, polite and determined to provide the best experience possible. They do answer the phone and they do return calls and they do chase issues to resolution. Not always the case these days I am sorry to say, but I have no hesitation in recommending them to any prospective customer. As I said to them in person upon completion of a recent sale ‘well done and thanks to everyone at Oulsnam Bournville!’
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Questions about Oulsnam
Which Oulsnam office has the most reviews?
Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.
Where are the Oulsnam offices?
The two Oulsnam offices, by town:
- Hagley Road: 517 Hagley Road, West Midlands, B66 4AX
- Northfield: 51 Church Road, Northfield, West Midlands, B31 2LB
What do sellers say about Oulsnam?
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
