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★★★★★
646 reviews across 2 offices and 3 platforms
Oulsnam has 646 reviews across two offices (Hagley Road and Northfield) and three platforms, rated 4.8 out of 5 overall. Oulsnam Hagley Road has the most, 438. Checked 9 October 2026.
406
Reviews on Google
All 2 offices
9
Reviews on View Agents
All 2 offices
231
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 7 from sellers
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Oulsnam's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe sold my mothers house through Robert Oulsnam Birmingham. Not only did they value the house higher than other agents but they're spot on with the valuation. All the staff were very friendly, professional and helpful keeping in touch with …
5/5
GoogleFriendly and professional. When Ben make the first visit to value my property he took his shoes off without having to be asked. This immediately impressed me. He understood my desire for the house to be sold to a family not a developer …
5/5
GoogleWe sold our house last year through Oulsnam. They were brilliant from the start - when Ben arrived it was clear that he knew the area inside and out, had done research on our specific house and had a clear view of the best way to market the …
5/5
GoogleThe team at the Oulsnam Hagley Road branch were particularly helpful during the purchase of our house in Bearwood recently. Jodie Austin who was brilliant right from the start to the finish, kept us informed throughout the sale. We had lost …
5/5
GoogleI had a few estate agents in and Oulsnam was the best by far! From the minute Ben walked into my home I felt confident and relaxed. The whole team at the Bearwood office were very helpful and friendly and Jodie was very efficient. The best …
5/5
View AgentsPerfect result at a difficult time
We engaged Oulsnams to sell my late mothers house. It needed some renovation, but the agent came up with a pricing strategy which worked exactly as he thought. A sale was agreed in a couple of weeks, but the buyers were slow in getting their finances in place. Oulsnams acted proactively throughout, finding a solicitor for the buyers when there was a problem, pushing to get papers signed etc. They continued to show round other potential purchasers as a back-up to our slow buyers. Through the process, various agents kept my brother and I informed and each were pleasant and professional throughout. They made a difficult time for us easier in this respect..
5/5
View AgentsExcellent Service
The service provided by Oulsnam's Northfield was excellent from valuation through to completion. We sold our house very quickly and we were kept informed of progress each step of the way, by highly efficient staff. We would not hesitate in recommending this estate agent to anyone thinking of selling. Keith & Pam Hartill
5/5
View AgentsDedicated and determined agent
From the moment we decided to have the house valued, the agents were commited, professional and strived for perfection in the photographs taken. We decided that we didn't want to put the house on the market until a later date - the agents were fully understanding and when we contacted them a few months later, they were fully supportive in arranging viewings etc to sell the house. Our house sold within one week, we worked with Jenna in completing all the necessary arrangements to ensure we exchanged and completed the sale successfully. Unfortunately, there were many problems along the way from the two people above us in the chain. Jenna was so supportive and really went above and beyond her job description - reassuring the purchasers of our house and working incredibly hard to ensure things were going the right way for our new house. I would highly recommend using Oulsnams to buy or sell a property.
5/5
View Agentspurchase
I was so impressed with the general friendliness and agents took a personal interest in my case. They even contacted the vendor direct when I had a query, putting my mind to rest quickly - information was not confirmed by my solicitor for another few days
5/5
View AgentsHighly recommended
Impressive level of service and support in the marketing and ultimate sale of my property. From the very first time I walked into the office until the sale completed they acted in an extremely professional manner whilst remaining friendly and informative. I could not have asked for more.
5/5
GoogleWould definitely reccomend using Robert Oulsnam. They gave us a very great service and would always use them. The Bearwood office staff were excellent
5/5
GoogleThanks for fantastic service and finding the right buyers for our home. Without your continued professionalism and support we would almost certainly have lost the sale. Everyone at the Hagley Road branch was excellent but a special mention needs to go to Jodie Austin who was our negotiator and kept the chain together.
5/5
GoogleWould recommend this estate agent. They acted on the purchase of my first house and kept things moving along and were proactive in chasing things up.
5/5
GoogleI was very impressed with the efficiency and friendliness of the staff when they sold my house in Bournville. Highly recommended.
5/5
GoogleI am so glad I chose Robert Oulsnam. Very professional approach, regular updates and made a tricky sale smooth. Special mention to Emily at Northfield - the patience of a saint and a true star! Thoroughly recommend this Estate agent.
5/5
GoogleHighly Recommended for any house purchase or sale. Went above and beyond to assist me in purchasing my property; a great team.
5/5
View AgentsProfessional and informed service
The Hagley Road branch dealt with the sale of our house. Ben dealt with the valuation and was the point of contact during the negotiation of the sale. He was very good to talk to about values and offers. In particular, there was no pressure to accept any offer at any price; rather, the offers could be discussed sensibly so that we could make a decision we were happy with. The photos on the marketing brochure were well taken too, and showed the house to its best.
1/5
GoogleHaving put an offer on a house above the asking price, our offer was beaten, after having to increase two more times we then offered a massive 10% more to seal the purchase! only to then be told the owner had agreed to sell to another even …
5/5
GoogleFrom the initial consultation to actually handing over our keys, the process of selling our house using the staff at Robert Oulsnams was far from being 'one the most stressful things you can do'! …
5/5
GoogleWe decided to relocate so selling our house was left totally in the hands of the Robert Oulsnam Northfield office. They kept us updated about every viewing and the feedback they received. They even watered our plants and fed the fish while …
5/5
GoogleOulsnam was very good - they sold our house in 2015. The cost was some £250 more than their competitors - we obtained three quotations - but their valuation of our house was some seven thousand pounds higher. It was necessary to offer a …
5/5
GoogleEveryone was friendly and helpful, if I left a message I was always called back.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Oulsnam has 646 reviews across its two offices, rated 4.8 out of 5 overall: 406 on Google, 9 on View Agents, 231 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Oulsnam Hagley Road has the most, with 438 reviews rated 4.9 out of 5, followed by Oulsnam Northfield with 426.
Oulsnam Hagley Road, 517 Hagley Road B66 4AX; Oulsnam Northfield, 51 Church Road B31 2LB.
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.