5/5
GoogleExcellent and professional service from the team. Kelly was superb in keeping the sale under review and ensuring that matters progressed when delays occurred between solicitors.
Trusted Agent profile · West Midlands
Verified
Oulsnam reviews in Hagley Road and Northfield
★★★★★
648 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.
406
Reviews on Google
All 2 offices
9
Reviews on View Agents
All 2 offices
233
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers7 reviews
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 7 from sellers
Buyers2 reviews
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Our offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Latest reviews from every Oulsnam office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI was pleased with the service provided by the team, especially by the manager Ben who I've always found to be efficient, responsive and supportive. He is always happy to deal with my queries and that makes a huge difference. Many thanks once again!
5/5
GoogleAbsolutely fantastic service from all of the team. Special thanks to Kelly for being so helpful and totally FABULOUSSSSSS! Our house was sold with in a weekend, cannot ask for better than that. First class job guys, thank You!!
5/5
GoogleBen and the team were very organised, knowledgeable, patient and worked very hard to help with my house move. I would recommend using them for all your estate agent needs. The Hagley Rd branch was the best Estate agents I have ever used.
5/5
GoogleI would just like to say that this is the best estate agent l have ever used.All the staff are very professional and easy to talk to. In particular Ben who was professional, caring and accomodating to all of our needs. Fantasic service throughout. Highly reccomendable to anyone buying or selling a property.
1/5
Googleprobably the rudest estate agent I have ever dealt with!!
5/5
GoogleWe both bought and sold through Robert Oulsnam's Northfield branch. They were very professional, kept us up to date with the progress of both the sale and purchase and the staff were incredibly friendly. Will definitely consider using them again in the future.
5/5
GoogleFrom start to finish the team were polite and friendly. They kept me informed and helped if I had any extra enquiries, getting information for me and giving advice. Excellent service I would like to thank all the staff at Northfield Robert Oulsnam.
5/5
GoogleVery helpful and professional from start to finish
5/5
GoogleFirst class service from start to finish, wanted to be kept informed of progress and have as little stress as possible, all this was achieved along with a quality marketing brochure. Would certainly recommend.
5/5
GoogleThank you for the excellent service that you provided, in selling my late mothers house. Special thanks must go to Natalie Richards at the Northfield branch for her exceptional patience. Would fully recommend and use again.
5/5
GoogleDealt with sale of a property for me recently and were spot on. Very professional service.
5/5
GoogleFrom the immediate, friendly response, we were guided through the whole sale process and we were regularly updated with the progress of the sale. Oulsnams expertise and knowledge of the area, market prices and buyers …
5/5
GooglePLEASE USE THIS COMPANY - EXCELLENT 10/10 We recently bought a house locally through Oulsnams (Sept. 2017) and cannot recommend the team highly enough. We were so impressed with their patience and the …
5/5
GoogleI would highly recommend the Northfield Office. The services of an estate agent with extensive knowledge of the local area and other connected professionals should not be under-estimated by anyone considering …
5/5
Googlejust purchased a property. I have to say I found Oulsnam in northfield a great professional service. they delt with all my enquires and handled everything perfect. I delt with luke. he was fantastic. nothing was too much trouble. all the …
5/5
GoogleI/We have used Robert Oulsnam & Co on more than one occasion now and always found them to be helpful, professional and courteous at all times-hence we have recommended them to other people that we know. On the last occasion (March 2018) …
5/5
GoogleFrom start to finish the service given by the Northfield branch was excellent. We were selling my parents property which was empty and as such needed an estate agent who could give a fully managed service, Oulsanams delivered. There …
5/5
GoogleRobert Oulsnam and Company's Northfield office handled the sale of my previous property for me, and throughout the process the staff dealt with all eventualities efficiently, professionally, and with good humour. I was delighted with the …
5/5
GoogleRobert Oulsnam's sold our property very quickly and did a great job in dealing with solicitors and our buyer and vendor in what was quite a challenging transaction. Ben in particular, was very helpful in overseeing the process and keeping …
5/5
GoogleAidey came to our office to help with some signs that were installed some months ago. They had started to slip so was very helpful and prompt in sorting them. Also very friendly and professional
Agent replied · 29 July 2026
Thanks for the review James! Glad we could be of assistance!
5/5
GoogleVery helpful in setting a realistic sale price and monitoring the sale process through to completion. Friendly staff who were also obliging in monitoring the empty house through the winter. Good value for money.
5/5
GoogleWe bought a house through Oulsnam in Northfield and I couldn't have been happier. Definitely very professional, knowledgeable and, most importantly, they really care about what's going on. I wouldn't hesitate to recommend this agency to anyone.
5/5
GoogleI am very happy to recommend them. The staff were very helpful and kept me informed of the progress of my sale and purchase on a weekly basis.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oulsnam
How many reviews does Oulsnam have?
Oulsnam has 648 reviews across its two offices, rated 4.8 out of 5 overall: 406 on Google, 9 on View Agents, 233 on Trustpilot. Company-wide Trustpilot reviews for Oulsnam are counted once, not once per office.
Which Oulsnam office has the most reviews?
Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.
Where are the Oulsnam offices?
The two Oulsnam offices, by town:
- Hagley Road: 517 Hagley Road, West Midlands, B66 4AX
- Northfield: 51 Church Road, Northfield, West Midlands, B31 2LB
What do sellers say about Oulsnam?
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
