Trusted Agent profile · West Midlands
Verified
★★★★★
648 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.
406
Reviews on Google
All 2 offices
9
Reviews on View Agents
All 2 offices
233
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 7 from sellers
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Oulsnam's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service. I literally can't praise them highly enough. They listened carefully to what I wanted, gave good advice and the house sold within a week. There were a few circumstances which made my sale complex (to me) and Ben and the team went above and beyond to provide an excellent service.
5/5
GoogleWe have recently bought and sold through Oulsnam's and cannot recommend them enough. They have totally changed our opinion of estate agents, making what is always a stressful process as comfortable and caring as possible. We felt supported and guided through the whole process, getting friendly and prompt responses when needed. Oulsnam's also came out as cheaper than other agents we were quoted in the area, so I'm extremely happy with value for money. We were very happy with the photos and rightmove post created for our sale and received helpful advice regarding the sale, resulting in our property selling in a couple of weeks. I will absolutely be using them in the future
5/5
GoogleRating only, no written review.
5/5
GoogleProfessional Polite and well organised
5/5
GoogleRating only, no written review.
Thank you for your 5 star acknowledgment.
4/5
GoogleRating only, no written review.
Thank you for your review.
5/5
GoogleRating only, no written review.
Thank you for your 5 star acknowledgment.
5/5
GoogleThey gave me an excellent service when they sold my house, a fair valuation and helped me to achieve over asking price in a reasonable amount of time. The customer service was excellent, especially Gary who was on hand for all my concerns.
5/5
GoogleFirst class service at all times. From valuation, marketing, concluding a sale to the complexities of conveyancing, the team at Oulsnam's really do help you through the journey. Their support was invaluable!
5/5
GoogleJust amazing, there helped me so much, Mark was in touch constantly, I would nt have had any better service anywhere,, so Mark and the rest of the staff, you were all very polite, happy, and friendly , once again a big thank you
5/5
GoogleVery professional and helpful. Thank you to everyone in the branch that has helped us to buy our property. I would highly recommend Robert Oulsnam & Company Northfield.
Thank you so much for your 5 star review and your recommendation which really is appreciated. It was a pleasure dealing with you and your family.
5/5
GoogleI would highly recommend this estate agent who helped me sell my house in Northfield in August 2019. The office staff were always courteous and professional, even when there was a hiccup just before the exchange of contracts was due. This …
5/5
GoogleWe used Oulsnam to sell our property. Extremely profesional team and made sure we knew what was happening at every step of the process. Gary looked after our sale and he really too care of our best …
5/5
GoogleSelling property on the BVT can be more complex than in other areas . We needed to purchase the freehold before we could sell ,but Oulsnam suggested we market the house as freehold on completion so we could find a buyer as soon as …
5/5
GoogleTrying to think of a negative but cannot. I originally went to a competitor on Harborne High St to sell my house in Weoley Hill, as I knew it would compare favourably with the value of properties there, but was shocked by the Agent I had …
5/5
GoogleWe have used Robert Oulsnam a number of times over the years to both buy and sell. More recently the Northfield office dealt with the sale of my dads flat. My dad suffered an initial disappointment with a sale falling through on a sheltered …
5/5
GoogleAbsolutely fantastic service. We bought our first ever house using this branch of Oulsnams. It was a really long journey but Ben and the team were an absolute pleasure to communicate with. Incredibly reassuring in times of doubt, very good …
5/5
GoogleHad outstanding service from Lydia, Sarah and Ben as we looked round some properties and did some research as we are potentially relocating to the area. Very knowledgeable, approachable and helpful. Would throughly recommend and they are …
5/5
GoogleSold my property and purchased a new home with Kelly and the wider team, Ben, Maisy to name a few. Property sale was swift, with excellent communication and guidance from Kelly. The team supported several viewings and bids on new …
5/5
GoogleHi just wanted to say it was a great experience dealing with Sarah who is based at the Bearwood branch. Sarah was very polite and had great character kept me up to date all the way and nothing was to much trouble. I didn’t win the bid but …
5/5
GoogleWe found Ben and his team at Oulsnam excellent. Buying and selling is a stressful process, the team were very approachable, supportive and knowledgeable. We found Ben’s understanding of the local housing market and past sales in our area …
5/5
GoogleI previously bought my first home with Ben and the team at Hagley Road and have now sold with them. They are extremely professional, friendly, attentive and always quick to answer any queries or questions. Absolutely brilliant service and …
5/5
GoogleOulsnam on the corner of Hagley Rd and Bearwood Road were just fabulous when selling my house, the super friendly staff kept me informed of all viewings and comments as they happened and handled the sale so professionally I couldn’t recommend mend them more highly.
5/5
GoogleExcellent service by Ben and the team in Bearwood. We have recently purchased our house and completed within 8 weeks. This could not have been achieved without such an efficient service with good communication. Thank you 😀 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Oulsnam has 648 reviews across its two offices, rated 4.8 out of 5 overall: 406 on Google, 9 on View Agents, 233 on Trustpilot. Company-wide Trustpilot reviews for Oulsnam are counted once, not once per office.
Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.
The two Oulsnam offices, by town:
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
