Trusted Agent profile · West Midlands
Verified
★★★★★
648 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.
406
Reviews on Google
All 2 offices
9
Reviews on View Agents
All 2 offices
233
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 7 from sellers
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Oulsnam's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had a very long and drawn out transaction with a number of significant issues and delays. Alison Nock acted on behalf of our vendor (not us) and the service she provided to us during the transaction was second to none, particularly as we …
Thank you so much for your glowing 5 star review. You moved during challenging times but we were delighted when it all went through for you and hope you are enjoying your new home.
5/5
GoogleThe service I received when selling my property with Robert Oulsnman (Northfield office) was outstanding. At every stage their communication was prompt & clear, every effort was made to ensure my sale went as smoothly as possible, if I had …
5/5
GoogleWe recommend Robert Oulsnam and Company who handled the sale of our property very efficiently and quickly. Gary from Northfield branch kept us up to date with weekly telephone calls and was always polite and informative. We also had …
Your 5 star review really is appreciated. Communication is key to us as we understand the importance of this when buying and selling. We hope you are enjoying your new home.
5/5
GoogleHave used oulsnams on couple of occasions and they are so professional.. Gary I had dealings with over the years and he is very polite and not pushy at all . Why I have kept with oulsnams. During the sale of this house Jess was amazing, she …
Thank you for your 5 star review which really is appreciated. We have a great team here who value customer service and looking after our customers.
5/5
GoogleOulsnam Northfield office were the agents for the property I purchased last year and I was impressed with how pro-active and helpful they were so subsequently instructed them to act in the sale of our property. They conducted almost …
Thank you for your 5 star review and your recommendation. Communication is paramount when buying and selling and is something we pride ourselves on.
5/5
GoogleWe received weekly updates relating to the sale of the house and Jessica McPherson, in particular, was quick to chase up the other parties when necessary. The sale was handled efficiently and professionally and any queries we had were …
Thank you so much for your 5 star review.
5/5
GoogleWhilst everyone on the team were all really helpful, Sarah at the Bearwood office provided an exceptional service. The pandemic presented a number of challenges, including a number of sales falling through due to changes in potential …
5/5
GoogleWe are really pleased with the service provided by Sarah & Debbie. Sarah was really helpful, chatty & easy to talk with on my viewings. This transaction would not have taken place without them. Their continued support during a difficult …
5/5
GoogleI have brought and sold properties with Oulsnam. They are extremely professional and are a well recognised estate agent across …
5/5
GoogleThe whole team at Oulsnam Hagley Road were excellent from day one of our journey to sell our house. The valuation visit was carried out professionally and the photos Ben Palfrey …
5/5
GoogleFIVE STARS! ***** I never thought I would write this about an estate agent, but the team here on Hagley Road are truly magnificent! Professional, honest, friendly, helpful, humorous and they really want to help you find the home of your …
5/5
GoogleOne of the worst things about selling a house is having to deal with estate agents.. or so I thought! I have been totally delighted with Oulsnams from start to finish. Ben shone out of all the agents I spoke to initially when deciding who …
5/5
GoogleOutstanding estate agents , other estate Agents could learn from oulsnam , they verify buyers funds before giving out appointments , …
5/5
GoogleWe sold our house and bought our new house with Robert Oulsnam Bearwood and couldn’t have asked for a better service or a nicer bunch of people. Our chain was unfortunately not problem free and Caroline Kendall maintained regular …
5/5
GoogleThe best company we've dealt with over our near year long search to find our first home. Sarah N in particular has been brilliant since we found our new home in March, going above and beyond to make this possible. Always available to …
5/5
GoogleOulsnam were brilliant when we bought our house 5 years ago, and when we were going to sell it, we didn't think twice about listing it with Oulsnam again. The communication was excellent, the viewings well-managed, and the listing was …
5/5
GoogleHaving used another agent previously, Oulsnams was realistic with its valuation and very proactive in securing viewings in order to achieve an agreed sale quickly. Oulsnams was then very supportive through a rather lengthy and challenging …
5/5
GoogleJust completed on a invest property through Robert Oulsnam & Company and it was such a great experience the team are extremely knowledgeable, efficient and make the entire process so simple, in particular I would like to say a huge thank …
5/5
GoogleThe staff at Oulsnam Bearwood are friendly, helpful and efficient. The whole process from valuation to sale to exchange of contracts was smooth and well managed. They have an excellent understanding of the local market which we felt offered …
5/5
GoogleSelling our first home during a pandemic was one of the most stressful times of our lives ..... however, we wouldn't have gotten through it with out Caroline, Ben, Sarah and Debbie. A fantastic team of expert estate agents who were always …
5/5
GoogleWe have recently bought and sold through Oulsnam's and cannot recommend them enough. They have totally changed our opinion of estate agents, making what is always a stressful process as comfortable and caring as possible. We felt supported …
5/5
GoogleReally helpful, friendly and professional service from Ben and the sales team.
5/5
GoogleA First class customer service offered from the members of staff. Big thank you to Debbie and the team for all their support with my purchase during the unprecedented times.
5/5
GoogleAmazing service as always! thanks for all your help. Very professional and reliable.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Oulsnam has 648 reviews across its two offices, rated 4.8 out of 5 overall: 406 on Google, 9 on View Agents, 233 on Trustpilot. Company-wide Trustpilot reviews for Oulsnam are counted once, not once per office.
Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.
The two Oulsnam offices, by town:
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
