5/5
TrustpilotGreat experience from Angela for her…
Great experience from Angela for her enthusiasm and knowledge, and Sarah for her negotiating and all the team.
Trusted Agent profile · West Midlands
Verified
Oulsnam reviews in Hagley Road and Northfield
★★★★★
648 reviews across 2 offices and 3 platforms
Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.
406
Reviews on Google
All 2 offices
9
Reviews on View Agents
All 2 offices
233
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers7 reviews
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 7 from sellers
Buyers2 reviews
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Our offices
Oulsnam's two offices, most reviewed first. Each has its own page.
Latest reviews from every Oulsnam office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleEmily was fantastic and a great asset to Oulsnam. We also had the pleasure of meeting Hayley at our viewing. Great people. Lovely support when you need it.
Agent replied · 23 July 2026
Thank you for your lovely review. We’re delighted to hear that Emily and Hayley provided such great support and made your experience a positive one. We’ll be sure to pass on your kind words to the team. Thank you for choosing Oulsnam, and we wish you all the best.
5/5
TrustpilotAll agents should be like Oulsnam
We had a viewing with Sadie, from the Bromsgrove team, on the hottest day of the year and felt moved to write a review, as all 5 of us thought she did an incredible job. We arrived early but, instead of waiting outside, Sadie arranged for us to view the gardens first, whilst another couple finished viewing the house. As we moved inside, she had both appointments running alongside each other, somehow managing to answer all of our questions, keep the vendors happy and entertaining our 3 children, who were making it difficult for us to see everything! It was incredibly hot, but she worked so hard to make it a good experience for us, remaining enthusiastic, professional and knowledgeable throughout. All of the children left saying how lovely she was, and it takes a lot to win them over! I would also like to mention Karen who, despite our last viewing with her being some time ago, remembered all of our requirements, our family details and always takes her time with us. We've never felt rushed. We've been looking for a house since the beginning of the year, so have met with many agents. But Oulsnam stands out and we do so hope to be able to buy with you.
Agent replied · 15 July 2026
Thank you so much for your truly lovely review it is a pleasure to read how pleased you have been with both Sadie and Karen and I have passed your kind comments on to them! We all wish you well with your search and hope you find your dream home soon!
5/5
TrustpilotAll good 👍 thanks for your support
5/5
TrustpilotOulsnam Barnt Green company and staff…
Oulsnam Barnt Green company and staff were polite and always on time to deliver information during my stay with them. The rent process and its completion was peaceful. I will recommend them to support you in all renting concerns. Kudos to Laura and their team.👍👍👍
5/5
TrustpilotPete was brilliant
Pete was brilliant, very supportive and helpful throughout the entire process. Don’t know how we would have managed without him.
Agent replied · 24 June 2026
We really appreciate you taking the time to leave us with a review and are happy to hear that you were pleased with the service you received.
5/5
Trustpilota smooth ride
Realistic property evaluation. Prompt professional brochure and immediate buyers. Lengthy but fairly smooth process until completion. Advised of any problems as they arose. Phone always answered, all the team helpful.
5/5
GoogleThe team at Oulsnam on Hagley Road were very helpful. Ben was approachable and knowledgeable in valuing the property and advising and D'arcy was friendly and helpful in keeping in touch and letting me know how things were progressing. Thank you all for an efficient service.
Agent replied · 23 July 2026
Thank you for your kind review. We’re delighted to hear that Ben and D’arcy provided helpful advice, clear communication and an efficient service throughout the process. We’ll be sure to pass on your lovely feedback to the team. Thank you for choosing Oulsnam.
5/5
TrustpilotHelpful service and staff
Helpful service and staff. Sale went smoothly. Angela and Sarah especially helpful.
5/5
TrustpilotWe would recommend Oulsnam
Thank you Vicky, Debbie & the team at Oulsnam. Everyone was extremely efficient & helpful throughout the whole process . We would recommend Oulsnam if you are looking to sell or buy a house.
Agent replied · 30 June 2026
Thank you so much for your lovely review. We’re delighted to hear that Vicky, Debbie and the rest of the Oulsnam team made the process smooth and supportive from start to finish. Your recommendation means a great deal to us, and we’re thrilled you had such a positive experience.
5/5
TrustpilotExcellent service from Ben and his staff
Excellent service Ben and his team were extremely helpful with nothing being to much trouble. Kept us fully informed of everything that was happening from start to finish. Highly recommended
4/5
GoogleLiving away from Birmingham, I didn't get to met any of the staff, something I do regret. All credit to the Sales staff. Yes, a few viewings, with a number of no shows unfortunately. The property was on the market for just weeks before I accepted an offer, s t c, of course.
Agent replied · 19 June 2026
Thank you for your comments Bruce, really appreciated.
5/5
TrustpilotI have had a couple of viewings and…
I have had a couple of viewings and contact with the team all are great people, from Victoria Green to Jeff Field, they are very quick to respond and willing to assist with queries. Thanks all!!
Agent replied · 30 June 2026
Thank you for your lovely feedback. We’re really pleased to hear you’ve had such positive experiences with the team, and that both Victoria and Jeff have been quick to respond and happy to help with any queries.
5/5
TrustpilotOulsnam did a great job for us…
Oulsnam did a great job for us recently, they were very understanding, and also always available to have a chat along the way if needed.
5/5
TrustpilotWe purchased with Robert Oulsnam and…
We purchased with Robert Oulsnam and towards the completion we were all getting very stressed, especially with the people at the bottom of the chain, but Debbie at the Redditch branch was absolutely brilliant keeping us informed and getting in touch with people down the chain. I felt that Debbie made it an easier experience for us. Thank you Debbie
Agent replied · 30 June 2026
Thank you for sharing your experience. We’re so pleased to hear that Debbie was able to support you through what can be a very stressful stage of the process. Your kind words will mean a lot to her.
5/5
TrustpilotVery helpful and quick responses
4/5
GoogleWe were lucky to get an offer on the very first viewing and although the sale has taken a while, we are finally there. Oulsnam's were reassuring throughout and proactive on chasing things up.
Agent replied · 19 June 2026
Thank you for your feedback Elaine, I'm so pleased we could offer you reassurance through the process and actively progress the sale.
5/5
TrustpilotWonderful professional team
Wonderful professional team. Every one very helpful, kept me in the loop every step of the way
5/5
TrustpilotGood feedback on progress with…
Good feedback on progress with viewings. Set fee, not a percentage. Quick response to enquiries
4/5
TrustpilotThe staff were customer focused
The staff were customer focused, efficient and polite...
5/5
TrustpilotExcellent Customer Service
Peter, helped us numerous times through out our time dealing with Oulsnams (08/12/25-01/05/26). Our Solicitor I’m afraid was not so good, Peter helped us get to a definitive moving date by speaking with our solicitor on our behalf, on many occasions. I would definitely recommend Oulsnams Bromsgrove.
Agent replied · 24 June 2026
Thank you so much for your kind words, we really appreciate you taking the time to leave us with a positive review and have passed on your kind worst to Pete!
5/5
TrustpilotCouldn’t recommend them enough
As the executor of my sister’s estate I needed to sell her property so it was a difficult time and Victoria, Debbie and Elisha were so helpful and although we had problems selling the property because Birmingham city council went out of their way to slow the process down and I lost a couple of buyers the ladies at Redditch were so encouraging and kept me informed every step of the way so I couldn’t recommend them enough.
Agent replied · 30 June 2026
Thank you for sharing such a heartfelt review. We’re truly sorry for the difficult circumstances under which you had to sell your sister’s property, and we’re so glad that Victoria, Debbie and Elisha were able to support you throughout. Despite the challenges with the council and the setbacks along the way, it’s wonderful to hear that the team’s encouragement, communication and dedication made a difference. Your kind words mean a great deal to all of us.
5/5
TrustpilotSuperb team
Superb team Fast communication. Nothing was too much trouble The branch in Bromsgrove sold us our home Tim, Pete and Amy were very helpful Would not hesitate to recommend them
Agent replied · 24 June 2026
Thank you for your kind review we are really pleased you were happy with out service and wish you many years of happiness in your new home!
5/5
TrustpilotI was really pleased with Karen and…
I was really pleased with Karen and everyone at Oulsnam Bournville. Their comms were great throughout our sale. I would definitely recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Oulsnam
Which Oulsnam office has the most reviews?
Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.
Where are the Oulsnam offices?
The two Oulsnam offices, by town:
- Hagley Road: 517 Hagley Road, West Midlands, B66 4AX
- Northfield: 51 Church Road, Northfield, West Midlands, B31 2LB
What do sellers say about Oulsnam?
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
