Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAleksandra was great, she was on time, and showed me the property throughout. i was really pleased with the viewing.
Remza · 27 June 2024 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 26 August 2024
Your 5-star review is greatly appreciated! Thank you for recognizing our efforts. We're committed to maintaining this level of service. Regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleGreat experience with Aleksandra from the Langley office. Communicative, polite and helpful in the rental application process; has resolved everything in a timely manner and is usually available to discuss any issues.
George · 27 June 2024 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 26 August 2024
Thank you for the fantastic 5-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority. Best wishes, Rowan - Marketing Team
★★★★★ 5/5
GoogleOakwood Estate Agent made the whole sale processs easy, they were efficient, helpful and professional. I would like to thank the whole team especially Connor and Chantelle for their effort.
Once again , thank you
Bora · 27 June 2024 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 26 August 2024
Your 5-star review is greatly appreciated! Thank you for recognizing our efforts. We're committed to maintaining this level of service. Regards, Rowan - Marketing Team
★★★★★ 1/5
GoogleI had a mixed experience with Oakwood Estates. Initially, they were helpful in finding a place for me, and I stayed in a property managed by them for 15 months. For the first 12 months, my monthly rent was £1850.
However, I was surprised and disappointed when Oakwood Estates increased the rent to £2015 without any clear justification. Consequently, I decided to vacate the property.
After issuing my notice to leave, I noticed that Oakwood Estates advertised the same property for £1975.
Additionally, throughout my tenancy, there was no maintenance. Upon vacating the property, I was issued an abnormal quotation for rectification that far exceeded the value of my holding deposit, which I found unreasonable.
This was my experience with Oakwood Estates. I hope this review helps others make informed decisions.
Priyan · 27 June 2024 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 26 August 2024
Dear Mr Senarathna
Thank you for taking the time to share your experience with Oakwood Estates. We sincerely apologise that during the final months of your tenancy we did not meet your expectations.
We understand your frustration with the rent increase after 12 months. Rent adjustments are sometimes necessary, but we strive to communicate them clearly and fairly. We would appreciate the opportunity to discuss the specifics of your rent increase further.
Regarding the advertised rent after you vacated, please know that rental prices can fluctuate based on market conditions and property availability. We apologize if this caused any confusion.
We take maintenance requests seriously and aim to address them promptly. If there were instances where maintenance requests were not addressed to your satisfaction, we would appreciate it if you could provide more details so we can investigate and improve our service.
The quotation for rectification after you vacated the property is based on a professional third party assessment of the damages identified. We understand that the cost might seem high, and we are happy to discuss the details further to ensure fairness. If you are still unsatisfied then you can always appeal and have the case decided upon via the custodial schemes Alternative Dispute Resolution (ADR).
We value your feedback and appreciate you bringing these issues to our attention. It allows us to identify areas for improvement. We are committed to providing a positive experience for all our tenants.
If you'd like to discuss your experience in more detail, please feel free to contact our Property Management team directly on 01753 783945 or forward your response in to management@oakwood-estates.co.uk - We'd be happy to address any specific concerns you may have.
Kind regards
Rowan, Marketing Team
★★★★★ 4/5
GoogleRating only, no written review.
Lena · 26 June 2024 · Oakwood Estates Maidenhead
Agent replied · 25 August 2024
Thank you for the 4-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority. Best wishes, Rowan - Marketing Team
★★★★★ 5/5
GoogleOakwood Estates has been fantastic. Shannon and Rebecca at Maidenhead office have take care of the complete process of letting our house. Fantastic service. Definitely recommend them
Pavan · 26 June 2024 · Oakwood Estates Maidenhead
Agent replied · 25 August 2024
We truly appreciate your 5-star review! It means a lot to us that you value our service. Thank you for your trust, and we will continue to work hard for you. Warm regards, Rowan - Marketing Team.
★★★★★ 5/5
GoogleOakwoods have just sold our property - we can honestly say it was the best experience we've ever had with an estate agent! Nothing but professionalism - Adrian in particular was brilliant at communicating the latest and being there every step of the way - we can't recommend them enough!
Julia · 26 June 2024 · Oakwood Estates Maidenhead
Agent replied · 25 August 2024
Your 5-star review is very appreciated! Thank you for your support and encouragement. We are dedicated to ensuring your satisfaction. Regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleRating only, no written review.
Kamz · 25 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
Thank you so much for the wonderful 5-star review! We are committed to maintaining this level of service for you. Warm regards, Rowan - Marketing Team.
★★★★★ 5/5
Google5 star service
Bindi · 25 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Rowan- Marketing Team
★★★★★ 5/5
GoogleHira had a wealth of knowledge on this property amazingly good
Hajra · 25 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
We are thrilled to hear about your positive experience! Thank you for the 5-star review. Your satisfaction is our top priority! Warm regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleHira was very professional and approachable she answered my questions appropriately. Thank you Hira.
Cerise · 25 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
Thank you for the wonderful 5-star review! We are passionate about serving you and are grateful for your recognition. Your satisfaction is our top priority. Best regards, Rowan - Marketing Team.
★★★★★ 5/5
GoogleHira has been very friendly and informative. Makes the whole experience easier.
Katarzyna · 25 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
Your 5-star review is a wonderful compliment! We are dedicated to exceeding your expectations and will share your kind words with our team. Regards, Rowan - Marketing Team.
★★★★★ 5/5
GoogleKate Lawry is a really good estate agent. She did a fantastic job of showing us some properties. She is very polite and friendly and knowledgeable about the properties too.
Rajinder · 25 June 2024 · Oakwood Estates Iver
Agent replied · 16 June 2024
Thank you Rajinder for taking the time to leave such positive feedback regarding your experience with Oakwood Estates and Louise.
Kind Regards,
Alice (Marketing Assistant).
★★★★★ 5/5
GoogleI've had great service from both Hira & Beth. I look forward to working with them again in the future.
DGN · 25 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
We truly appreciate your 5-star review! It means a lot to us that you value our service. Thank you for your trust, and we will continue to work hard for you. Warm regards, Rowan - Marketing Team.
★★★★★ 5/5
GoogleHira greeted very warmly and showed me round the lovely property with a high level of professionalism. She also gave me time to look round myself to take photos and did not rush me at all. Couldn’t fault anything from Hira and managed to answer all my questions. Thank you
Steven · 25 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
Thank you for the glowing 5-star review! Your feedback fuels our passion for excellence. We're dedicated to exceeding your expectations. Best regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleRating only, no written review.
Shruti · 25 June 2024 · Oakwood Estates Slough (39 High Street)
Agent replied · 24 August 2024
Your 5-star review is truly appreciated! We are committed to providing top-notch service and are glad you noticed. Warm regards, Rowan - Marketing Team.
★★★★★ 5/5
GoogleRating only, no written review.
Dániel · 25 June 2024 · Oakwood Estates Slough (39 High Street)
Agent replied · 24 August 2024
Thank you for the fantastic 5-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority. Best wishes, Rowan - Marketing Team
★★★★★ 5/5
GoogleRating only, no written review.
Gladys · 25 June 2024 · Oakwood Estates Slough (39 High Street)
Agent replied · 24 August 2024
We are thrilled to hear about your positive experience! Thank you for the 5-star review. Your satisfaction is our top priority! Warm regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleVery professional and efficient, but also customer friendly.I would certainly recommend.
Nick · 15 June 2024 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
Thank you for the wonderful 5-star review! We are passionate about serving you and are grateful for your recognition. Your satisfaction is our top priority. Best regards, Rowan - Marketing Team.
★★★★★ 5/5
GoogleRating only, no written review.
Lk · 14 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
Your 5-star review is greatly appreciated! Thank you for recognizing our efforts. We're committed to maintaining this level of service. Regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleKatie was very helpful she booked me an appointment on the same days within 3 hours … I was very happy with the service Katie provided
Adib · 12 June 2024 · Oakwood Estates Iver
Agent replied · 24 August 2024
Thank you for the fantastic 5-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority. Best wishes, Rowan - Marketing Team
★★★★★ 5/5
GoogleI recently had the opportunity to rent a property through Oakwood estate agents, the process was quick and thorough, the staff especially Aleksandra Luchowska, was amazing from start to finish, Extremely professional and thorough . Each time I called she was helpful.Well done Aleksandra.
Paulina · 12 June 2024 · Oakwood Estates Slough (2 Clayton Parade)
Agent replied · 16 June 2024
We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Rowan- Marketing Team
★★★★★ 5/5
GoogleHira was really helpful and she answered all the questions we asked and she was absolutely brilliant. She explained everything in detail. I would highly recommend Hira :)
Rabiya · 10 June 2024 · Oakwood Estates Iver
Agent replied · 16 June 2024
We are thrilled to hear about your positive experience! Thank you for the 5-star review. Your satisfaction is our top priority! Warm regards, Rowan - Marketing Team
★★★★★ 5/5
GoogleProfessional, friendly and very informative.
Bobbie · 9 June 2024 · Oakwood Estates Iver
Agent replied · 16 June 2024
Thank you for the fantastic 5-star review! We're delighted to know you had a great experience with us. Your satisfaction is our priority. Best wishes, Rowan - Marketing Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.