Trusted Agent profile

Oakwood Estates reviews

β˜…β˜…β˜…β˜…β˜… Excellent

179 reviews across 2 platforms

10 Queen Street, Maidenhead SL6 1HZ

Oakwood Estates's Maidenhead office at 10 Queen Street is rated 4.7 out of 5 across 179 reviews on two platforms, including 170 Google reviews rated 4.9. The 9 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Oakwood Estates won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

170

Reviews on Google

This office

Trustpilot logo

9

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Oakwood Estates. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

After inviting three estate agents to value our father's property, Oakwood was our preferred choice. Although it took longer than expected (due to unfavorable market conditions), Clare and her team kept us fully informed on developments and managed to find the ideal buyers. We couldn't be happier to recommend their selling services!

Jim Β· 19 March 2026

Agent replied Β· 16 April 2026

Thank you for your 5-star review, Jim. We are delighted that you chose Oakwood to sell your father's property. Although the process took a little longer due to the market conditions, we are pleased that Clare and the team were able to keep you fully informed throughout and ultimately find the ideal buyers. Thank you for your kind recommendation. - Ella, Oakwood Estates

5/5

Google

Great service from Oakwood, Clare and the team were amazing, on call all the time for any queries we had, and did everything they could to help, as well as keeping us fully updated on the progress of the sale throughout. Very happy and would definitely recommend Oakwood

Stuart Β· 16 March 2026

Agent replied Β· 16 April 2026

Hi Stuart, Thank you, Stuart, for your fantastic 5 star review. We really appreciate you … More

5/5

Google

Charmaine has been the calm in an otherwise endless storm! She’s personable, rational, calm in a crisis and genuinely wants to do the right thing. If it hadn’t been for Charmaine, the whole process would have been 10 times harder! Thank you so much

Vic Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you, Vic, for your kind review. We are so pleased to hear that Charmaine was able to support you throughout the process. Her calm and professional approach is something we value greatly at Oakwood Estates, and it is wonderful to know she made such a positive difference. Thank you again for taking the time to share your experience. - Ella, Oakwood Estates.

5/5

Google

We had a great experience working with our Oakwoods. Charmine was fantastic in helping us through the entire selling process and found the right buyer for our home. Claire provided valuable guidance as we viewed other properties and gave us great advice on pricing and positioning our own home correctly. Their support, knowledge, and professionalism made a real difference, highly recommended! Thank you Claire, Charmine and Oakwoods.

Adnan Β· 10 August 2025

Agent replied Β· 9 September 2025

Hi Adnan, Your 5-star review is very appreciated! Thank you for your support and encouragement. We are dedicated to ensuring your satisfaction and will pass this onto Claire and Charmaine. Regards, Bronagh - Marketing Team

5/5

Google

I cannot praise Teagan highly enough. She was extremely professional, customer focussed and communicated well and succeeded in turning around a difficult tenant search in a very short timeframe. She found me an incredible tenant family who were perfect for my property. I have no doubt Teagan is going to be very successful in her role at Oakwood Estates. Thank You So Much Teagan.

Robert Β· 2 September 2025

Agent replied Β· 9 September 2025

Thank you so much for the 5-star review, Robert! We’re absolutely delighted to hear about your positive experience with Teagan. Her professionalism, strong communication, and customer-focused approach truly reflect the standards we aim for at Oakwood Estates. - Ella, Oakwood Estates

5/5

Google

We recently dealt with Carla and I just wish all estate agents could be like this! She always responded at lightning speed, was so helpful and I would not hesitate to use Oakwood Estates again and particularly Carla. Thanks

Jasmine Β· 10 April 2026

Agent replied Β· 16 April 2026

Thank you, Jasmine, for your 5-star review. We’re so pleased to hear you had such a positive experience with Carla and that her support and responsiveness made a difference. We really appreciate your kind words and look forward to working with you again in the future. - Ella, Oakwood Estates.

5/5

Google

Working with Oakwood Estates to find a rental property was a smooth experience from getting the initial showing setup to the final portion of getting a rental offer accepted. Carla was great to work with throughout the whole process.

Alexander Β· 16 March 2026

Agent replied Β· 16 April 2026

Hi Alexander, Thank you for your 5 star review. We really appreciate you taking the time to … More

5/5

Google

I recently worked with Teagan to rent a property at Maidenhead. She was incredibly helpful, knowledgeable and professional, willing to go above and beyond to help clients. For example, she arranged three different viewings all after 5pm to cater to different questions of mine. It was a pleasure to work with her.

Deepak Β· 5 November 2025

Agent replied Β· 12 November 2025

Thank you, Deepak, for your 5-star review. We’re delighted to hear that Teagan provided such helpful, knowledgeable, and professional service during your property search in Maidenhead. We truly appreciate your feedback and wish you all the best. - Ella, Oakwood Estates.

5/5

Google

We are thrilled with our new flat. Carla Reynolds went over and above to help make things happen. If you get a chance to work with Carla, take it. She's amazing.

Rob Β· 14 April 2026

Agent replied Β· 16 April 2026

Hi Rob, Thank you for your wonderful 5 star review. We’re so pleased you’re thrilled with your new flat. Carla will be delighted to hear your kind words, she really does go above and beyond. Wishing you all the best in your new home. Ella, Oakwood Estates

5/5

Google

Brendan assisted in our house move, specifically moving to the Maidenhead area. Brendan was helpful, polite, and always on hand to speak with. He kept us up to date regarding any changes or pressing issues. We're glad we chose Oakwood and, more importantly, Brendan, for the purchase of our house.

Jack Β· 29 October 2025

Agent replied Β· 12 November 2025

Thank you, Jack, for your 5-star review! We’re delighted to hear that your move to the Maidenhead area went smoothly and that Brendan was helpful, polite, and communicative throughout the process. We’ll be sure to share your kind words with … More

5/5

Google

After a truly disastrous experience with another Maidenhead-based estate agent, Clare and her team at Oakwood have been a breath of fresh air. They provided us with honest and professional advice, including creating a high-quality sales brochure for the house. They are now keeping us informed at every stage of the sales process, which is reassuring - given how stressful it could be! - and we're looking forward to a successful completion. Would 100% recommend as a local, independent agent.

Amelia Β· 15 October 2024

Agent replied Β· 22 October 2024

We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Nicole- Marketing Team

5/5

Google

🎢 Simply the best… better then all the rest 🎢 Tried a few different agents in the past but Carla and the team were super. Thank you and Teagan πŸ™Œ …

Harmeet Β· 16 March 2026

Agent replied Β· 16 April 2026

Hi Harmeet, Thank you for your 5 star review. We really appreciate you taking the time to … More

5/5

Google

I had a seamless process letting out our accommodation with the professional and punctual support from Carla and the team at Oakwood. Happy with the overall service and support.

Jit Β· 26 March 2026

Agent replied Β· 16 April 2026

Dear Jit, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that the process of letting your accommodation was seamless and that Carla and the team were able to provide professional and punctual support throughout. - Ella, Oakwood Estates.

1/5

Google

Unreliable agency We submitted an offer for a rental on July 19th. The representative we spoke with assured us that she would forward the offer to the landlord and provide us with a response the same day. Unfortunately, shortly after we sent the offer, we were informed that this representative became ill. It has now been a week, and we have not received any updates from this agency. While we understand that the individual we initially dealt with is unable to work due to illness, it is completely unacceptable that no one else from your office has addressed this matter. We are running out of time, with only 10 days left before we must vacate our current residence, and we still have not received a response. Edit: It appears that Oakwood Estates is not only unreliable but also unprofessional. Instead of addressing the issues, they chose to call me a liar. They claim, "our records indicate..." However, I must state that their records are evidently flawed. Here is the timeline we experienced, which will cost us Β£300 per month next 24 months due to wasted time: First day: The agent informed us that she would send the offer to the landlord immediately and we could expect an answer on the same day. Second day: No calls. Sunday: No calls. Third day: We called the office and were told the agent was ill and not working. They said they would see what they could do. Fourth day: We called the office again and were informed the agent was still ill and they had no access to anything. We also called the agent using the number she provided on her business card. She was displeased and said she could not check her emails. Fifth day: We called the office and were told the agent would call us back. However, we received no calls and had to call them again. Next few days: There were absolutely no calls from the agent or anyone from the office. We called every day, and the agent kept informing us that the landlord had not yet replied. Eighth day: Ten minutes after I wrote this review, we received the first call from the agent, but it was to ask about the review, not the house. I suggest you check your records again.

Tansu Β· 11 August 2024

Agent replied Β· 25 August 2024

Thank you for taking the time to share your feedback, Tansu. We appreciate you bringing this to our attention. We understand your frustration with the process. Our records indicate that your wife was kept informed of the situation throughout, with regular updates and attempts to contact you directly. Unfortunately, due to the nature of property lettings, decisions regarding tenancy offers are subject to landlord approval, which can sometimes cause delays. We apologize for any inconvenience caused and would welcome the opportunity to discuss your experience further. Please feel free to contact our office directly to arrange a time to speak with us. Kind regards Rowan - Marketing Team

5/5

Google

Used Oakwood estates for the rental of a property in Maidenhead. Cannot rate them highly enough to find a tenant to suit my criteria. A special mention to Teagan who has been amazing and extremely patient and helpful through every step of … More

Defne Β· 29 October 2025

Agent replied Β· 12 November 2025

Hi Defne, thank you so much for your wonderful 5-star review! We're delighted to hear that your experience with Oakwood Estates was so positive. Teagan, Carla, and Rachel will be thrilled to know their support and expertise made the process smooth and stress-free for you. - Ella, Oakwood Estates.

5/5

Google

We recently had the pleasure of working with Adrian at Oakwood Estates while purchasing our new home, and the experience was nothing short of exceptional. From the very beginning, Adrian demonstrated a deep knowledge of the market , the area and a keen understanding of our needs and preferences. His professionalism, dedication, and attention to detail made the entire process smooth and even though there was a little stress during the process through no fault of Adrian, he helped keep things on track, and was in constant communication with us. Adrian was always available to answer our questions, no matter how big or small. He provided valuable insights and guided us through every step of the process with patience and clarity. His friendly demeanor and genuine interest in finding the perfect home for us were truly appreciated. What stood out the most was Adrian’s commitment to ensuring that we were completely satisfied throughout the entire process. I highly recommend Adrian at Oakwood Estates to anyone looking to buy a home. His exceptional service, knowledge, and dedication make him an outstanding estate agent. Thank you, Adrian, for making our home-buying experience a wonderful one!

Binoy Β· 26 July 2024

Agent replied Β· 25 August 2024

Your 5-star review is greatly appreciated! Thank you for recognizing our efforts. We're committed to maintaining this level of service. Regards, Rowan - Marketing Team

5/5

Google

We have been so impressed with the service we have received from the Oakwood team. From initial offer to exchange, Oakwood have been exceptional communicators. During our purchase we had the pleasure of liaising with Kirsty, Abbi and, more recently, Clare. I cannot express how much Oakwood were the stand-out estate agency in our chain. Clare was so driven to ensure the entire chain made it to exchange and took on what I am sure was way above her usual roles and responsibilities. We hope our purchase is our forever home, but we know that if we ever needed to sell then we will be getting in touch with Oakwood first! Thank you so much to Clare and the team at Oakwood Maidenhead.

Kirsty Β· 26 July 2024

Agent replied Β· 25 August 2024

Thank you for the glowing 5-star review! Your feedback fuels our passion for excellence. We're dedicated to exceeding your expectations. Best regards, Rowan - Marketing Team

5/5

Google

Clare was absolutely outstanding from start to finish. Selling a home can be stressful, but Clare made the entire process feel smooth, well-managed, and even enjoyable. …

Mario Β· 16 March 2026

Agent replied Β· 16 April 2026

Mario, thank you for your 5 star review. We are so pleased to hear about your positive experience with Clare and that she was able to make the process smooth and well managed for you. … More

5/5

Google

I was very fortunate in having Brendan by my side navigating the sale of my house. He always popped up when I couldn't grasp things, and he sorted out all my worries and concerns. He was a pleasure to know. Thank you Brendan.

Susan Β· 22 October 2025

Agent replied Β· 12 November 2025

Thank you so much for your 5-star review, Susan. We're so pleased to hear that Brendan was able to support you through the sale and help make the process easier for you. Wishing you the best! Ella, Oakwood Estates.

5/5

Google

Excellent service at all stages of the marketing process. Clare and her team were helpful, experienced and professional from initial valuation to final sale. They found a wide range of likely buyers (we had several offers at or near the asking price), and their advice and communications were always spot on. We dealt on a sole agency basis and are very happy to recommend Oakwood to other vendors. Thanks Clare to you and all the team.

Laurence Β· 11 August 2024

Agent replied Β· 25 August 2024

We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Rowan- Marketing Team

5/5

Google

I was very grateful for all the help and support that I received from Rebecca and Kate. When I was advised that my tenancy would be coming to an end after 21 years at the property I was feeling very sad and overwhelmed knowing that I would have to find another place to live. After seeing lots of properties on the market it was clear that this move was going to be a struggle. On top of having to source somewhere new to live my Mother was taken into Hospital for an emergency heart operation so my stress levels were very high. Fortunately for me, Rebecca & Kate were on hand to help navigate me through the world of renting they made sure that I was kept up to date, completed paperwork where necessary and generally supported me through the whole process. I managed to get moved into my new home over the weekend and am now trying to unpack boxes etc but at least we are in and ready to make new memories. Thankyou Oakwood I don’t think I could have done this journey without you.

Ruth Β· 27 May 2024

Agent replied Β· 25 August 2024

Your 5-star review is a wonderful compliment! We are dedicated to exceeding your expectations and will share your kind words with our team. Best Regards, Rowan - Marketing Team.

5/5

Google

Carla was highly efficient, incredibly helpful and available. We couldn’t recommend her enough and would definitely deal with Oakwood Estates again

Kyle Β· 10 April 2026

Agent replied Β· 16 April 2026

Thank you, Kyle, for your 5-star review. We’re delighted to hear you had such a positive experience with Carla and that she was able to support you throughout the process. We really appreciate your recommendation and look forward to working with you again in the future. - Ella, Oakwood Estates.

5/5

Google

We viewed 4 properties with Clare Barbe across different areas of Maidenhead. She was extremely knowledgable, well prepared and informed. Most of all, she took interest in us and really cared about understanding our needs and we never felt like she wanted to sell us anything not appropriate for us. We've been supported by Abbi Watson as well who has been excellent and helped identify the properties for viewing. In the end, none of the properties fully meet our needs but we will continue our search with Oakwood - and especially Clare - as our preferred agent. Oakwood's range of properties seems to be extensive and the administrative side of things has all worked smoothly and effectively for us so far.

George Β· 27 April 2024

Agent replied Β· 25 August 2024

Wow, thank you for the fantastic 5-star review! Your feedback encourages us to strive for excellence and we will pass this on to Clare and Abbi. Best wishes, Rowan - Marketing Team

5/5

Google

We put our house on the market with Oakwood Estates, and were SSTC for over asking price within a week of being on the market, following a really well attended Open House. Sadly our sale did not end up working out, via forces beyond our control, with there being a chain breakdown in two successive attempts to make our onward purchase. But despite the challenges afoot, the team at Oakwood Estates (in particular Abbi) have been nothing short of exceptional - showing great patience, responsiveness, empathy and diligence throughout. When compared against our experiences of other agents in the local area (with whom Abbi herself had to repeatedly 'pop in' to find out updates in our sale - as we were getting nothing back!), they really do come out on top. I would not hesitate in recommending them to anyone looking to sell their home, and we'll be picking back up with Clare, Abbi and the team as soon as we're ready to sell again!

Kate Β· 28 March 2024

Agent replied Β· 25 August 2024

We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Rowan- Marketing Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oakwood Estates's Google reviews

Questions about Oakwood Estates

How many reviews does Oakwood Estates have?

Oakwood Estates's Maidenhead office has 179 reviews across two platforms: 170 on Google, 9 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Oakwood Estates's rating?

Oakwood Estates is rated 4.7 out of 5 across all 179 reviews, and 4.9 out of 5 on Google from 170 reviews, checked 9 October 2026.

Has Oakwood Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Oakwood Estates, Maidenhead won Trusted Agent; Oakwood Estates, Iver won Platinum; Oakwood Estates, Datchet won Trusted Agent; Oakwood Estates, West Drayton won Trusted Agent.

Where is Oakwood Estates's Maidenhead office?

Oakwood Estates, 10 Queen Street, Maidenhead SL6 1HZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.