Trusted Agent profile

Oakwood Estates reviews

★★★★★ Excellent

179 reviews across 2 platforms

10 Queen Street, Maidenhead SL6 1HZ

Oakwood Estates's Maidenhead office at 10 Queen Street is rated 4.7 out of 5 across 179 reviews on two platforms, including 170 Google reviews rated 4.9. The 9 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Oakwood Estates won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

170

Reviews on Google

This office

Trustpilot logo

9

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Oakwood Estates. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

Delighted with the service from Clare, Abbi and team. We instructed them to sell our (slightly unusual) property in summer 2023. Although we didn't quite achieve the price we'd hoped for initially, Oakwood were still able to secure us a sale at a great price (verified by speaking with other agents) in a cooling and challenging market. We did suffer some setbacks along the way, especially when our first chain collapsed through no fault of Oakwood's. What impressed us most was the excellent communication, honesty and dogged persistence. Always quick to reply to emails. Always straight to the point. Brilliant at chasing other agents/solicitors in the chain - and really demonstrated the difference between a great agent like Oakwood versus some of the decidedly below-average chain agents operating locally. They also connected us with an excellent local solicitor - again, this made a huge difference and we can't overstate the importance of having a good agent-solicitor combination in the current market. It was clear that they were acting in our best interests throughout the process to get us the best possible outcome. Yes, of course it benefits them as well but they genuinely earned their fee on this one and we're extremely grateful. Thanks again, Clare and Abbi - we would have given up on the sale if you hadn't guided it to completion so professionally.

Simon · 27 February 2024

Agent replied · 25 August 2024

Dear Simon , Thank you for taking the time to leave such a credited review . It really means a lot to us and we will of course let our Maidenhead team know . Kind regards Elle Godfrey

5/5

Google

As Oakwood Agency is reasonably new to me, I have been a little apprehensive as what I could possibly be expecting from it. However, to my surprise, the handling personnel from the letting department, Rebecca, has been most courteous, helpful and efficient in dealing with the whole process from start to finish. I am very grateful to all her help. I do sincerely hope that this good service provided by Oakwood could carry on perpetually to both myself and others in years to come.

Taitai · 27 February 2024

Agent replied · 25 August 2024

Many thanks for your much appreciated review . We will pass on your comments to Rebecca and the team Kind regards Elle Godfrey

5/5

Google

Clare and the team at Oakwood Estates were absolutely fantastic. Dealing with our purchase they couldn't have been more helpful, always easy to get hold of, quick to respond and invaluable when things got delayed due to issues with our buyer. They helped relieve a lot of stress at a very stressful time and kept the chain together. Thank you for everything you did.

Ruth · 17 November 2024

Agent replied · 8 December 2024

Your 5-star review is greatly appreciated! Thank you for recognizing our efforts. We're committed to maintaining this level of service. Regards, Amber - Marketing Team

5/5

Google

Oakwood Estates were absoutely fantastic with letting out a property. There were several issues, such as getting energy and gas certificates, rehanging cuphoards and arrainging for some of the rooms to be painted/recarpetted. They took care of everything. They kept me fully informed at all times. Their contractors generally came in within less than a week, no matter how big the job. It meant all the issues were fully sorted within a few weeks. And they found a tenant for the property who moved in within a day of our finishing the works at a higher rent than we advertised. They were friendly throughout, fully informative and their rates are very standard for the industry. I could not recommend them highly enough.

Nigel · 28 January 2024

Agent replied · 25 August 2024

Dear Nigel, Thank you so much for sharing your experience with us! We're thrilled to hear that you found our services fantastic and that we were able to swiftly address all the necessary tasks and property improvements. Ensuring a smooth process and keeping our clients informed is always a top priority for us. We're delighted we could find a great tenant promptly, and your recommendation is appreciated. All the best. Katie - Marketing Assistant

5/5

Google

I have to say that Abbi @ Oakwood Estates could not have been a better estate agent for my brother and I. As joint executors we felt a lot of responsibility concerning the sale of my deceased uncle's property. Abbi helped shoulder that responsibility in numerous ways. Abbi's attention to detail, her excellent communication skills, with all concerned, her incredible ability to sort out problems that might have slowed the progress of the sale (there were many), her great sense of humour and genuine interest in helping us, was outstanding! I felt she was on our side. I would advise anyone wanting a prompt and effective service, as well as a great human being to deal with, to engage Oakwood Estates. Claire, in the office, who we spoke to on the phone quite a few times, also helped us a great deal, and was always up to date with the progress of our sale. A great comfort. The service Oakwood Estates gives is 5* from start to finish. We could not be happier. Huge Thanks Charmian and Guy Savill

Charmian · 28 January 2024

Agent replied · 25 August 2024

Dear Charmian and Guy, your heartfelt words mean the world to us! It was an honour for Abbi and Clare to assist you during a challenging time, and we're grateful for your trust as joint executors. Abbi and Clare are invaluable members of our team, dedicated to ensuring a seamless and supportive experience for our clients. We're thrilled that our attention to detail, communication, and problem-solving skills helped smoothen the sale process. Your satisfaction is our greatest achievement, and receiving your glowing recommendation is truly rewarding. Thank you for allowing us to be a part of this journey. Wishing you all the best ahead. Katie - Marketing Assistant

5/5

Google

Great service from end to end. Very help with everything on the letting of my house. Thanks Carla

Bala · 16 March 2026

Agent replied · 16 April 2026

Hi Bala, Thank you so much for your 5 star review. We truly appreciate you taking the … More

5/5

Google

I can not thank Teagan enough for her help and support throughout the whole process of finding our new rental home. It was by no means the most straight forward process but she went above and beyond. Thank you Teagan.

Hayley · 19 August 2025

Agent replied · 9 September 2025

Thank you for the 5-star review, Hayley! We’re so pleased Teagan was able to support you every step of the way. We’ll be sure to pass your kind words along to her. - Ella, Oakwood Estates

5/5

Google

When I was getting frustrated with my big brand estate agent(Maidenhead area), I reached out to Oakwood Estates as a secondary estate agent. I didn't really believe when Claire said I only needed one good agent. The difference was remarkable as they were really selling my home than selling themselves. They were innovative, accommodative as well as extremely proficient in their field. Claire, Abbi and the team did a really great job of selling the house as well as following though the process till the very end with great care and efficiency. Anyone trying to sell near Maidenhead area, I would highly recommend Claire, Abbi, Kristy and team.

Sathisha · 29 November 2023

Agent replied · 25 August 2024

Dear Sathisha, It sounds like your experience with Oakwood Estates and the team, especially Claire, Abbi, Kristy, and the rest, was a game-changer! It's impressive that they were able to surpass your expectations after a frustrating experience elsewhere. Their focus on selling your home rather than just promoting their agency truly made a difference. Their innovation, accommodation, and proficiency shine through in your review. Thank you for recommending them to others in the Maidenhead area. All the best. Katie - Marketing Assistant

5/5

Google

We had a great experience buying our house with Oakwood estates. Clare is very knowledgeable of the Maidenhead area and gave us great tips on our first viewing property with her. The team are all very responsive and kind on any queries and they didn't come across very pushy and they avoided the big sales pitches. All in all, very smooth and personal experience

Valia · 22 September 2024

Agent replied · 22 October 2024

We are thrilled to receive your 5-star rating! Thank you for taking the time to share your experience with us. We look forward to serving you again soon. Best regards, Nicole- Marketing Team

5/5

Google

My experience with Oakwood has been positive. I communicated with a few people from the branch and all have been lovely, helpful and proactive. Adrian was the main point of contact and he was great, helping with endless queries from myself as well as the seller. I'd highly recommend the team for anyone looking to buy, sell or let in the area.

SD · 22 September 2024

Agent replied · 22 October 2024

Your 5-star review is very appreciated! Thank you for your support and encouragement. We are dedicated to ensuring your satisfaction. Regards, Nicole - Marketing Team

5/5

Google

Update on previous review Abbi and Claire were also supportive, kept regular communication, understood challenges. It did not feel like that they are on sellers side only, they worked professionally for both sides and built trust. Patient and informative, it was really nice to be helped by Kirsty in finding our new property. The communication was persistent/timely and Kirsty understood our requirements and helped us get the house we really wanted. Will recommend Kirsty highly

Sarthak · 29 December 2023

Agent replied · 25 August 2024

Thank you Sarthak for taking the time to leave such a positive and detailed review, for Oakwood Estates and Kirsty, it is greatly appreciated. Kind Regards, Alice (Marketing Assistant).

5/5

Google

Rebecca Williamson has been ABSOLUTELY FANTASTIC! I have been probably the most annoying client of hers calling and emailing to get updates all the time! She has remained calm professional and kept me up to date more than she needed to! She definitely knew I was anxious about the process and helped me through step by step. Rebecca, I am so grateful for you. Thank you so much for everything! Thank you also to Katarina and the manager who have also been great!

Chandni · 26 August 2023

Agent replied · 25 August 2024

Thank you for taking the time to leave such a positive review. I have informed Rebecca about your feedback and she was delighted to help you through the process. Here at Oakwood we strive to work hard to provide the best possible experience for our clients. We wish you all the best. Katie - Marketing Assistant.

5/5

Google

From my first contact with Clare I knew I was in safe hands. Buying a house is a scary process but Clare was so reassuring during the whole thing. She kept me updated all the way, explained the parts of the process I didn't understand, no question was too stupid, and she kept the chain moving. Would not hesitate to recommend Oakwood Estates and especially Clare if you are thinking about buying and/or selling - Professional and knowledgeable with a genuine personal touch.

Debbie · 26 August 2023

Agent replied · 25 August 2024

Dear Debbie, thank you for your 5 star review, Clare and the rest of team at Maidenhead will be delighted to hear you had a positive experience with Oakwood Estates. All the best. Yours sincerely, Gail Byca - Marketing Assistant

5/5

Google

Oakwood Estates, Clare and Kirsty in particular, were a pleasure to deal with from the start and found us a buyer quickly and at the right price. We had a bit of a disaster when the buyer pulled out unexpectedly, but Oakwood found another within 48 hours. They were proactive with managing the chain while our new buyer got up to speed and then had to manage further issues down the line when our lender was being slow! I cannot fault them and I don’t think we would have managed to complete on both our sale and purchase (which we also found via Oakwood) without the help of Clare and her team.

Sarah · 26 August 2023

Agent replied · 25 August 2024

Thank you Sarah for taking the time to leave your 5* feedback and review, we are so glad to hear that you felt supported throughout the process by Oakwood Estates and specifically Kirsty and Clare. Enjoy your new home! Kind Regards, Alice (Marketing Assistant)

5/5

Google

Excellent and professional service. Thanks Kate and Carla

J · 2 April 2026

Agent replied · 16 April 2026

Thank you for your 5 star review, J Sh. We really appreciate your kind feedback. We’re delighted to hear you received an excellent and professional service, and that Kate and Carla were able to assist you throughout the process. If there’s anything we can help with in the future, please don’t hesitate to get in touch. - Ella, Oakwood Estates.

5/5

Google

I can't praise Clare and her team at Oakwood Estates in Maidenhead highly enough. From valuation to completion, we always felt we were being looked after and our house sale handled carefully by a professional and caring team. So glad we went with an independently owned agency with a great local reputation rather than a national chain. Would definitely recommend Oakwood.

Steve · 18 August 2024

Agent replied · 25 August 2024

We are thrilled to hear about your positive experience! Thank you for the 5-star review. Your satisfaction is our top priority! Warm regards, Nicole - Marketing Team

5/5

Google

Thanks to Rheanna and Andrea for fantastic end to end customer service in securing a tenant for our property. They are very professional, friendly and helpful. As landlords it’s important to have good communication with the Lettings team. Highly recommend this estate agent.

Terry · 22 April 2025

Agent replied · 17 May 2025

Your 5-star review is a wonderful compliment! We are dedicated to exceeding your expectations and will share your kind words with our team. Regards, Amber - Marketing Team.

5/5

Google

Carla is always helpful and quick to respond.

Monique · 16 March 2026

Agent replied · 16 April 2026

Hi Monique, Thank you for your 5 star review. We really appreciate you taking the time to … More

5/5

Google

Teagan and Carla were very helpful and nice. Very good experience.

Alan · 16 February 2026

Agent replied · 16 April 2026

Hi Alan, Thank you for your 5-star review, we really appreciate you taking the time to … More

5/5

Google

Carla has gone out of her way to help me get my flat ready to rent out. Carla never made me feel like I was being a pain, when I knew I was. She ran around for me as I live 2 hours away. I feel confident that the property will be in good …

Katie · 16 March 2026

Agent replied · 16 April 2026

Hi Katie, Thank you for your 5 star review. We really appreciate you taking the time to … More

5/5

Google

I would highly recommend Oakwood Estate Agents, this is my first time purchasing a property on my own and Clare Barbe, has been supportive throughout each stage of the process and has gone beyond her remit to help in any way she could. A breath of fresh air to have agents that genuinely take the time to match homes to your needs. Thank you Clare for all your help and finding me my home.

Mandy · 26 August 2023

Agent replied · 25 August 2024

Dear Mandy, thank you for your 5* review, Clare and the rest of the team at Maidenhead will be delighted to hear you had a positive experience with Oakwood Estates. We wish you all the best in your new home. Yours sincerely, Gail Byca - Marketing Assistant

5/5

Google

Clare is an asset to Oakwood Estate Agents, her experience within the industry is extremely noticeable yet she is warm, always on the other end of the phone, quick to respond to emails, extremely chatty and easy to talk to. We can’t thank Clare enough for all that she has done so far in our sale and onward purchase for our new buyers. Thank you once again, Sophie, Harry, Mollie and Rosie

Sophie · 26 August 2023

Agent replied · 25 August 2024

Dear Ms. Blake Thank you for such a lovely review you left for Oakwood Estates and the message you left for Clare. I am very pleased that she was warm, professional and quick to respond to your queries. I will pass on your message to her and know she will be delighted. Yours sincerely Claire Davies Marketing Assistant

5/5

Google

After inviting multiple agents in to sell our Maidenhead home, Oakwood were by far the most impressive in terms of approach, realistic market value, strategy and fees. Our lead agent Clare was fantastic from start to finish in terms of her professionalism, knowledge of the area and in particular communication. This resulted in our sale going through quicker than feared and ensured less overall stress for me and my family. Strongly recommend!

Nick · 26 August 2023

Agent replied · 25 August 2024

Dear Nick, thank you for your 5 star review, Clare and the rest of team will be delighted to hear you had a positive experience with Oakwood Estates. We wish you all the best. Yours sincerely, Gail Byca - Marketing Assistant

5/5

Google

Clare Barbe is a breath of fresh air compared to other estate agents. Clare takes her time, explains the facts of the property. the area and what you are buying and even selling, there is a no pressure sales or under hand tactics, very pleasant. Clare is empathetic and strikes the perfect balance between the buyer and seller and always on hand to guide when required or to answer any questions.

Rav · 26 August 2023

Agent replied · 25 August 2024

Dear Rav, thank you for your 5* review, Clare and the rest of the team at Maidenhead will be delighted to hear you had a positive experience with Oakwood Estates. Yours sincerely, Gail Byca - Marketing Assistant

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oakwood Estates's Google reviews

Questions about Oakwood Estates

How many reviews does Oakwood Estates have?

Oakwood Estates's Maidenhead office has 179 reviews across two platforms: 170 on Google, 9 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Oakwood Estates's rating?

Oakwood Estates is rated 4.7 out of 5 across all 179 reviews, and 4.9 out of 5 on Google from 170 reviews, checked 9 October 2026.

Has Oakwood Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Oakwood Estates, Maidenhead won Trusted Agent; Oakwood Estates, Iver won Platinum; Oakwood Estates, Datchet won Trusted Agent; Oakwood Estates, West Drayton won Trusted Agent.

Where is Oakwood Estates's Maidenhead office?

Oakwood Estates, 10 Queen Street, Maidenhead SL6 1HZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.