Trusted Agent profile

Oakheart Property estate agents in Sudbury, West Mersea and Bury St. Edmunds

4.7

★★★★★ Excellent

391 reviews across 3 offices and 3 platforms

Oakheart Property has three offices, in Sudbury, West Mersea and Bury St. Edmunds. Together they have 391 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

138

Reviews on Google

All 3 offices

Facebook logo

2.3 / 5

3

Reviews on Facebook

All 3 offices

Trustpilot logo

250

Reviews on Trustpilot

Business-wide

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Our offices

Oakheart Property's three offices, most reviewed first. Each has its own page.

Latest reviews from every Oakheart Property office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

5 star service from Oakheart

Oakheart Property have been absolutely fantastic and have provided 5* service to us. We’d recommend Oakheart to anyone as they go above and beyond for buyers (and sellers). As FTB’s, we were navigating unprescedented times in a pandemic, with a booming property market and huge demand but Oakheart were very supportive from first viewing to completion. A special thanks to Annalise for always being on hand to assist us and progress us to completion. We will consider Oakheart for any future property enquiries without hesitation.

Hbgh · 13 December 2021 · Oakheart Property Bury St. Edmunds

5/5

Trustpilot

5 star service from Oakheart

Oakheart Property have been absolutely fantastic and have provided 5* service to us. We’d recommend Oakheart to anyone as they go above and beyond for buyers (and sellers). As FTB’s, we were navigating unprescedented times in a pandemic, with a booming property market and huge demand but Oakheart were very supportive from first viewing to completion. A special thanks to Annalise for always being on hand to assist us and progress us to completion. We will consider Oakheart for any future property enquiries without hesitation.

HC · 13 December 2021 · Oakheart Property Sudbury

5/5

Trustpilot

A landlord service second to none

I contacted Oakheart early in the process of renovating a house to ask for their advice on likely rental income. Richard came round to view the property and from the first moment onwards has been incredibly professional and helpful with guidance on what modernisation would work best from a rental tenant's perspective while remaining pragmatic about the work required to achieve this. Oakheart's team have recommended reliable and reasonably priced contractors on several occasions, answered specific queries about internal fittings required and, at the end of all of this, found tenants so quickly that the property didn't even need to be advertised. Five star service, way beyond what I could ever have anticipated - thank you to the whole Oakheart team for making this process as smooth as it could possibly be.

Happy · 9 December 2021 · Oakheart Property Sudbury

5/5

Trustpilot

The best estate agent by far

We completed on our house sale on Friday and Oakheart have made this journey effortless.I have brought and sold multiple properties over the years and never have I received a service like I have from Oakheart. Our journey started by speaking to Josh from Oakheart who was extremely professional, polite and not pushy like many estates agents I’ve dealt with in the past. He got the ball rolling and put me in touch with Darren. Darren came to value our property and straight away we could tell he was a wealth of knowledge, with a highly professional and friendly approach. A few days later a photographer arrived at our property who had an incredible eye for detail and took the best photos of the house I have ever seen. The house was on the market very soon after, and after speaking to Darren he seemed confident Oakheart would sell the property quickly. He kept to his word and it was sold in 24 hours. From then on, I was liaising with Annalise who was in charge of my sales progression. Her communication and professionalism is second to none and I cannot speak highly enough of her and her client care. From start to finish Oakheart have continuously and faultlessly made this sales process completely stress free. I would highly recommend using Oakheart, as they are a game changer in the estate agency world.

Emily · 6 December 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Oakheart - Highly Recommended

We are nearing the end of our property sale ‘journey’ and I can’t fault the service that has been provided by Oakheart so far. Sammy in particular has been invaluable in pushing our sale forward. She is supportive and efficient in equal measures and she is a real asset to this company. I would not hesitate to recommend Oakheart.

Lorna · 6 December 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Professional and helpful service…

Professional and helpful service throughout the whole process. They kept me updated every step of the way. Special shout out to Sammy for her amazing help!!Thank you very much to everyone at Oakheart!

Nathan · 1 December 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Amazing!

Alesha was brilliant with us and helped answer any questions and was very professional. We can’t thank her enough!

Matthew · 1 December 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Great service, special thanks to Annalise

Cannot fault the service we received at Oakheart. Annalise was extremely professional and always at hand to help us/ calm our nerves towards the end of our purchase. She made our experience as first time buyers an absolute dream. We would not hesitate to use Oakheart again in the future!

Charlotte · 1 December 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Professionalism and attention

We really appreciate the hard job done by Sammy, the sale coordinator from Oakheart Property. I would like to mention her professionalism, attention and strong organisational skills. Sammy is a valuable asset to the Agency.

Marianne · 29 November 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Big thank you

Just wanted to say a big thank you to the lettings team at Oakheart, Annalise for referring them to us and to Cara, Richard and Alesha for finding us a lovely tenant and so quickly. They have settled in very nicely. Thank you guys, great job.

Karen · 29 November 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Definitely recommend oakheart!

I’ve had a great experience with oakheart. Every team member has been friendly and helpful. Sammy did a great job of keeping me updated and pushing to get everything done. Would definitely recommend oakheart.

Josh · 29 November 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Good Service

We had a difficult situation with our onward purchase and Sammy worked so hard to help us through this time. Thank You.

Shirley · 24 November 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Professional

Professional, informative and a very intelligent modern estate agent. The team are dedicated to really helping you progress quickly where ever you are in your purchase. My property was a buy to let and they even found me a tenant! Big shout out to Sammy and Rich. 🤩

Mr · 7 November 2021 · Oakheart Property Sudbury

5/5

Trustpilot

This is truly an excellent estate…

This is truly an excellent estate agent. Their customer service is exemplary. The journey with them from beginning to end has been amazing. The whole team have been brilliant. Annalise has been incredible- her sales progression/closing skills are incredible. Thank you all.

P · 5 November 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Great experience with Oakheart

Great experience with Oakheart, Alesha was especially communicative and helpful! The staff are very helpful and friendly. Would recommend Oakheart!

Marina · 1 November 2021 · Oakheart Property Sudbury

5/5

Trustpilot

It’s been a bumpy year!

It’s been a bumpy year in the sale of my flat, after engaging another agent who failed to get people through the door and uncertainty over our budget. Oakheart came through with great service for viewings and sold my place not once, not twice, but three times after buyers’ circumstances changed. Considerable stress took its toll, as we’d lost an onward purchase when a buyer pulled out on the day of exchange, but when the file was taken over by Sammy she was not letting it go until the outcome was secure. My onward purchase (a new build) was precariously hanging in the balance but the office became very grateful for her updates and dedication, and eventually this led to us exchanging today so that my dream home is now secure and my buyers can move in next week. A very stressful time, but I’m glad I had Oakheart representing me.

Charlotte · 29 October 2021 · Oakheart Property Sudbury

5/5

Trustpilot

OakHeart Team

Richard, Cara and Alesha from OakHeart made the experience of renting our new bungalow both easy and efficient - they are an extremely friendly team who go out of their way to look after their clients. We highly recommend them….

AllyCat · 29 October 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Rented our BTL property on the day we purchased

After few stressful months, we were planning to complete the purchase (using another estate agent) of a BTL property. I requested Rich to manage the property on our behalf. But what's unbelievable is he arranged for a viewing on the day of our completion and the tenant accepted it on the same day. Oakheart does a fantastic job when it comes to enquiring the affordability and credit check of the tenants. The photos were absolutely brilliant. Rich was really honest and very transparent. I really can't thank him enough on doing such a brilliant job.

Shankar · 26 October 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Oakheart have been fantastic

I will say I felt a little bit pressured to accept the first offer but I did stand my ground and Oakheart got me asking price within a week (two rounds of viewings). Sammy in particular did a wonderful job of progressing the sale which was very complicated and stressful as was shared ownership. Excellent communication and interpersonal skills which in my opinion is key. I would definitely and already have recommended Oakheart to friends, they've been worth every penny.Thank you Oakheart

Kelly · 26 October 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Oakheart Properties review

We chose Oakheart to sell our home and i have to say how impressed we were with their efforts to sell our home. Communication was very good and the staff were always polite and courteous. I cannot fault them as our house has now sold within three weeks of going on the market and would highly recommend them. Thank you Oakheart.

Shireen · 22 October 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Amazing experience!

Buying my flat with Oakheart Property has been amazing. Can’t recommend them enough! The whole team is very professional and patient with this being my first purchase and a longer than expected process. Sammy Goldby, my sales progressor has been wonderfully attentive! Thank you Oakheart!

Christina · 22 October 2021 · Oakheart Property Sudbury

5/5

Trustpilot

The team are very helpful and patient…

The team are very helpful and patient and kept us updated every step of the way. Would highly recommend to snyone wishing to sell or buy.

Paul · 19 October 2021 · Oakheart Property Sudbury

5/5

Trustpilot

Craig Humbles fantastic job 👏

Craig what can I say? You have been a star throughout our time selling our flat. You have been so professional and friendly and honest. When wanting to view properties you have made it happen. You managed to sell our flat in less that 6 viewings. If I hear of anyone wanting to sell up I will defiantly say Oakheart all the way. Thank you to you all at Oakheart, been running a year and the best in business

Sam · 16 October 2021 · Oakheart Property West Mersea

5/5

Trustpilot

Alesha was very professional

Alesha was very professionalKept me informed and was pleasant to do business with.Thanks Alesha

Ned · 16 October 2021 · Oakheart Property Sudbury

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Questions about Oakheart Property

Which Oakheart Property office has the most reviews?

Sudbury has the most, with 304 reviews rated 4.7 out of 5, followed by West Mersea with 288.

Where are the Oakheart Property offices?

The three Oakheart Property offices, by town:

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